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Opiniones de Robin Hood Motel

2 out of 5
Robin Hood Motel
2205 Route 50 South, Ballston Spa, NY

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 130 de 378 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 144 de 378 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 67 de 378 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 378 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 378 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

a

Muy tranquilo
La decepción es que lo venden con una foto d la piscina que parece enorme y es pequeña y a pesar del calor estaba completamente tapada con un toldo
Se hospedó 1 noche en septiembre de 2018
Respuesta de Manager, el 25 sept. 2018
We are sorry that you couldn't enjoy our pool because it was closed for the season.

10/10 Excelente

Katelynn

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very nice. It's the cleanest motel I've ever stayed in. It's smoking free and people do smoke out side. There are little shops around the area that are in walking distances.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Norma

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Marvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Very basic motel with no extras (breakfast, WIFI, coffee maker, etc), although it did have a frig and microwave. Good value for the price.
Se hospedó 1 noche en febrero de 2024
Respuesta de llm, el 4 mar. 2024
Thank you for your review

4/10 Malo

Norine

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
While we staying at this property our room had no heat for the first 3 nights and although we complained, the manager finally brought in a space heater on the 4th day. Also since the housekeeper is only paid to clean the room, we had no one cleaning our room during our stay. We would never spend good money to stay there again even though it is under construction and unfortunately still open during a very noisy and disruptive time. Oh and some of the rooms now have new heaters.
Se hospedó 7 noches en diciembre de 2023
Respuesta de LLM, el 2 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de llm, el 2 feb. 2024
Thank you for your review!

2/10 Terrible

john

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de LLM, el 2 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Tanya

Se hospedó 1 noche en octubre de 2023
Respuesta de llm, el 2 feb. 2024
Thank you for your review!

4/10 Malo

Philippe

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
During the 9 hours I spent in the room, I killed a dozen bugs of all kinds. I just couldnt sleep with all of that. Got maybe 3 hours of actual sleep as a result. Gentleman at the front desk was nice and personable though. Just not sure what he coudl have done Thankfully the tv had a good set of channels and i just watched tv bcs i couldnt sleep. Washed my face in the morning and promptly left. That said, for rhe price i did pay through Expedia, it was decent value.
Se hospedó 1 noche en octubre de 2023
Respuesta de King, el 29 oct. 2023
Please accept my deepest apologies, for not paying you better attention.

10/10 Excelente

Ingrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Basic good accommodations at a reasonable price. Room was small but had very comfortable beds and chair, and a large bureau if one had a longer stay. Room had the basics: TV, refrigerator, but not much room to use the table and only one chair, but really not room for more. Bathroom also small but well planned, lots of nice hot water.
Se hospedó 2 noches en octubre de 2023
Respuesta de King, el 29 oct. 2023
I apprediate your words. That's all we have nowadays to form our own opinions about stuff. Hope we see you again.

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de King, el 29 oct. 2023
I'm glad you enjoyed your stay,I try to make Eveyone's stay the most comfortable that it can be

8/10 Bueno

Brenda

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de King, el 20 oct. 2023
Thank You, come back soon

10/10 Excelente

Katherine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love it
Se hospedó 1 noche en septiembre de 2023
Respuesta de King, el 13 oct. 2023
Thx Katherine I'm very pleased you enjoyed your stay

2/10 Terrible

Jason

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
Too many bugs, run down unkept finishes. Non functional heat controls
Se hospedó 1 noche en octubre de 2023
Respuesta de King, el 29 oct. 2023
Yes, Sir you are cerrect. I don't realluy need to go into details about

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de King, el 13 oct. 2023
Absolutely Outstanding, I'm pleased you enjoyed your stay with us RM

8/10 Bueno

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de King, el 5 oct. 2023
Thank You for your review. I'm glad you enjoyed your stay, and hope to service you in the future

6/10 Aceptable

Jane

Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
A VERY modest motel.
I had asked for a room in a quiet location. My room was on the noisy road side of the motel instead of on the quieter back side, and it was right next to the noisy ice machine. ALSO, he Roku TV system was terrible. I couldn't even get the network TV stations. This motel is an inexpensive option and you get what you pay for.....a very minimal motel.
Se hospedó 1 noche en septiembre de 2023
Respuesta de King, el 5 oct. 2023
I apologize for any inconenience you may have suffered, We at the Robinhood are in the process of major upgrades. If you choose to stay again I'm sure you will not be dissappointed

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my 2-night stay at The Robin Hood Motel. The room was clean, the shower water pressure was excellent, the manager was friendly and helpful. My room was in the back with a wooded area across the parking lot which was a very pleasant view. I would stay here again.
Se hospedó 2 noches en septiembre de 2023
Respuesta de LLM, el 1 oct. 2023
Thank you for your review!

8/10 Bueno

rejean

Se hospedó 2 noches en septiembre de 2023
Respuesta de King, el 20 oct. 2023
Thank You, come back soon

6/10 Aceptable

Ijahi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well not my first choice to stay, it is convenient for a spot to stay, it is somewhat small of a room, plus no deadbolt on the door. 😔 Nice spot to smoke outside but when its cold out not fun. A nice spot for overnight but not to make the center of my vacation
Se hospedó 1 noche en septiembre de 2023
Respuesta de LLM, el 1 oct. 2023
Thank you for your review.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean n nice guy at the desk
Se hospedó 1 noche en septiembre de 2023
Respuesta de L, el 17 sept. 2023
Thank you for your review!

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet nice place
Se hospedó 1 noche en agosto de 2023
Respuesta de King, el 30 ago. 2023
Thank You Amy for your kind words, I go out of my way to have everyone here feel welcome.

10/10 Excelente

Lori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A quaint gentle experience
This is a charming and relaxing place; I thoroughly enjoyed my three night stay. King is so major, and your every need is met. It is kept clean and is well maintained. Now the rooms are tiny.. a bigger person than me would not fit in the shower lol. It is a tiny bit of a challenge but didn't bother me.. it's like a cabin with coffee all day long in the office. Lots of Adirondack chairs outside your room, dedicated and then scattered in the back, park- like area w a grill and picnic table, a gazebo, trash bins always cleaned. I enjoyed the front in the sun outside, and the back in the shade. There is a cut through from front to back by the office, which is open until 8pm; King is always available to help with anything and you just have to call. Very quaint imo. King is the best.
Se hospedó 3 noches en agosto de 2023
Respuesta de King, el 30 ago. 2023
Thank You Lori I enjoyed having you here, it was a great experience for us both, see you next year

8/10 Bueno

Robert J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de llm, el 28 ago. 2023
Thank you for your review

10/10 Excelente

Bridget

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet, and convenient, nice customer service.
Se hospedó 1 noche en agosto de 2023
Respuesta de llm, el 28 ago. 2023
Thank you for your review!

2/10 Terrible

COLLEEN

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
THE WORST EVER STAY AWAY !!
I can't understand all the reviews on this place ?? I have been a member with Hotels.com for 20 years and would never of booked it except for reviews !! This place was so bad. Luckily I brought bug spray & Lysol & Lysol wipes otherwise I would of slept in the car.Unfortunately we arrived after dark and that only made it worse!! After cleaning the place I tried to shower and showerhead falling off the wall and drain backed up so your standing in 3" of water waiting to flood the place plus scummy shower curtain too. Went to sleep there were 2 small double beds. So buggy inside and out that in the middle of the night I got up for more bug spray turned on the lights to check the sheets and there were black hairs and dead bugs in my bed. I crawled into the other bed it was fiasco ! Next day tried to speak to owner who told me he us not responsible for my happiness ! I said well what about my safety? At that time He would not give us another room or a refund as I had booked 3 nights. I tried to contact Hotels.com but you only get a virtual chat and an auto-response that the hotel would contact me. We left for the day and he never contacted me that night we went back & took our stuff. We found another place to stay. A place that on here had terrible reviews but was a great place. There was a note on the door telling me he had another room with a queen but we had already booked elsewhere and I was out of Lysol anyway. Did not return room key until Saturday. So ripped-off. So upset $
Se hospedó 3 noches en agosto de 2023
Respuesta de llm, el 1 sept. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Tara

Se hospedó 1 noche en agosto de 2023
Respuesta de llm, el 11 sept. 2023
Thank you for your review.

10/10 Excelente

Robert

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Did not like at all and felt unsafe
Se hospedó 1 noche en agosto de 2023
Respuesta de King, el 17 ago. 2023
I understand your feelings, but not quite sure why you would feel that way. If there is anything i can do please call

8/10 Bueno

Bev

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de LLM, el 14 ago. 2023
Thank you for your review!

8/10 Bueno

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great proximity to SPAC!
Se hospedó 1 noche en julio de 2023
Respuesta de LLM, el 16 jul. 2023
Thank you for your review!

8/10 Bueno

Maria

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Budget friendly, nice staff and property. Bathroom wasn’t as clean as expected. Relaxing and comfortable setting. Took us about 12 minutes to get into the Main Street in Saratoga Springs.
Se hospedó 2 noches en junio de 2023
Respuesta de LLM, el 27 jun. 2023
Thank you for your review.

10/10 Excelente

John

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
While the facilities are a bit dated, they are clean and comfortable. A basic motel room. The grounds in the back are nice. Park like. Tables, chairs and a couple grills. Screened porch. The owner/manager was very helpful. Was a last minute choice at the end of a long day of motorcycle riding. Ended up being a perfect choice.
Se hospedó 1 noche en junio de 2023
Respuesta de LLM, el 19 jun. 2023
Thank you for your review!

10/10 Excelente

Valerie

Se hospedó 1 noche en junio de 2023
Respuesta de LLM, el 1 jul. 2023
Thank you for your review!

8/10 Bueno

Palmer

Se hospedó 1 noche en octubre de 2022
Respuesta de llm, el 1 sept. 2023
Thank you for your review.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excellent
Se hospedó 3 noches en octubre de 2022
Respuesta de l, el 1 sept. 2023
Thank you for your review.

10/10 Excelente

Janice

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had been scammed online by a fake website and the manager spent a whole day making phone calls to get my money back. Way above and beyond his duties.
Se hospedó 5 noches en octubre de 2022
Respuesta de l, el 1 sept. 2023
Thank you for your review.

8/10 Bueno

Jose, Ridgewood

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was cleaned and dark. So, it was easy to fall asleep for hours.
Se hospedó 1 noche en octubre de 2022
Respuesta de L, el 1 sept. 2023
Thank you for your review.

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We plan on going back next year!! Very convenient.Very clean.A small jewel!People are greatSo glad we found this Motel!!See You Next Year!
Se hospedó 3 noches en octubre de 2022
Respuesta de l, el 1 sept. 2023
Thank you for your review.

8/10 Bueno

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sorry the pool wasn't open .
Se hospedó 2 noches en octubre de 2022
Respuesta de Mgr., el 10 oct. 2022
Thanks for your review. Pool is seasonal & closes one week after Labor Day.Sorry it was not open in October.

10/10 Excelente

Tom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de L, el 1 sept. 2023
Thank you for your review.

10/10 Excelente

John

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The gentleman at the front desk was really pleasant and offered spots to go in the area. Place is very quaint as well.
Se hospedó 1 noche en septiembre de 2022
Respuesta de L, el 1 sept. 2023
Thank you for your review.

10/10 Excelente

Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice stay.
I have to say, this is the cleanest motel I've ever experienced! Very fresh smelling and clean. Our host was exceedingly friendly, and had recommendations about local restaurants. Very comfortable beds and comfy bedding.
Se hospedó 1 noche en septiembre de 2022
Respuesta de L, el 1 sept. 2023
Thank you for your review.

6/10 Aceptable

Mary

Viaje en pareja
No le gustó: Limpieza y servicios
The room could have used a better cleaning (especially the bathroom) and the bathroom sink did not drain but filled with water when we tried to use it. Also, there was coffee service in the office but only powered creamer which I haven’t seen in about 20 years .
Se hospedó 1 noche en septiembre de 2022
Respuesta de Mgr., el 15 sept. 2022
Thank you for your feedback. Sorry to hear the negligence on the part of the housekeeper. We will definitely speak to the housekeeper. Issue with the sink drain could have solved by mentioning it to the front desk. We take lots of pride providing our guests a basic, clean, comfortable room & keep our rooms updated with today's guest's expectations.

10/10 Excelente

Joseph

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice clean,affordable
Se hospedó 2 noches en septiembre de 2022
Respuesta de L, el 1 sept. 2023
Thank you for your review.

8/10 Bueno

Deborah

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The Robin Hood Motel is conveniently located, clean, and reasonably priced. Motel owners are friendly and helpful. The pool is old, but clean. Rooms are small, especially the bathroom, but beds are comfortable. It's a no-frills, basic kind of place at a good price.
Se hospedó 2 noches en septiembre de 2022
Respuesta de L, el 1 sept. 2023
Thank you for your review.

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de L, el 1 sept. 2023
Thank you for your review.

10/10 Excelente

John

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2022
Respuesta de L, el 1 sept. 2023
Thank you for your review.

8/10 Bueno

Kenneth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was excellent and professional! Very clean rooms. Super continental breakfast !! Bushes and grounds could have used a little attention. Drabby looking.
Se hospedó 2 noches en agosto de 2022
Respuesta de L, el 1 sept. 2023
Thank you for your review.

6/10 Aceptable

George

Viaje familiar
Le gustó: Limpieza
Staff was fine, room was very small clean area around hotel was fine.coffee and breakfast was a plus.
Se hospedó 3 noches en septiembre de 2022
Respuesta de L, el 1 sept. 2023
Thank you for your review.