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Opiniones de Red Roof Inn Baltimore

2 out of 5
Red Roof Inn Baltimore
1660 Whitehead Court, Baltimore, MD

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 67 de 437 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 99 de 437 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 79 de 437 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 88 de 437 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 104 de 437 opiniones" "

6.0/10

Limpieza

6.4/10

Servicio y personal

6.0/10

Servicios

5.6/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Suyapa

Se hospedó 1 noche en abril de 2023
Respuesta de Toni-Ann RediResponse Specialist, el 27 may. 2023
Hello Suyapa,Thank you for giving us a 5 out of 5 on your review. We appreciate you taking the time to do survey. It’s encouraging to know that we are doing a great job for our guest. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Bueno

Angel

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Regular
No esta mal por el precio. Hotel Viejo, el bano en malas condiciones. No me ospedaria otra vez
Se hospedó 1 noche en junio de 2018
Respuesta de Prakash Saraf , el 5 jun. 2018
Dear Angel Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Baltimore West Security Blvd.. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

10/10 Excelente

Paulo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2017
Thanks for staying with us , your business is appertained

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Desagradable
No me gusto, no tienen buena limpieza. No me quedaría más.

6/10 Aceptable

Andrea, Bogota Colombia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
El servicio en la zona del restaurante debe ser mas amable, la variedad de alimentos debe ser mas saludable (frutas y huevos)

2/10 Terrible

Tomas, Mexico

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Deprimente
Muy viejo el mobiliario, la habitación sucia, muy mala elección

4/10 Malo

mom pretty

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No volveria
Hay poca o ninguna seguridad gente en los alrededores haciendo transacciones sospechosas en altas horas de la noche. un ambiente peligroso para familias.

6/10 Aceptable

RICAUTE, panama

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Estadia Baltimore
Buena atencion y limpieza de las instalaciones. El desayuno sabemos es incluido pero podria incluirse frutas para mayor variedad.

4/10 Malo

JM, SPAIN

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad

10/10 Excelente

Atyia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sharma RediResponse Specialist, el 15 may. 2024
Hello Atyia,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BALTIMORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

4/10 Malo

Marcia

Huge party on the outside balcony outside my room the first night at 1 am complete with fights, loud music, smoking dope and lots of yelling. No one from mgmt came to do anything about it. Lots of people loitering around, felt very unsafe.
Se hospedó 2 noches en mayo de 2024
Respuesta de Dannielle Rediresponse Specialist, el 7 may. 2024
Dear Marcia,We are sorry to hear your recent experience at the RED ROOF INN BALTIMORE did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I have brought this to the property’s management attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 Terrible

Shanika

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For a night in the hotel dur to no water in my house. This is the last placed i should have booked. The walls were dirty, a lighter from the last guest was left behind in the room. There was no toilet paper in the room when i checked in. The room smelled as if someone sat there and smoked a entire pack of cigarettes. I asked housekeeping for an extra towel and was told no. I will not go back.
Se hospedó 1 noche en abril de 2024
Respuesta de Oniel Rediresponse Specialist, el 9 abr. 2024
Hi Shanika,Thank you for taking the time to write a review of your stay at the Red Roof Inn Baltimore. Please accept our most sincere apologies for the concern you described regarding the smell of the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Bueno

Maia

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Oniel Rediresponse Specialist, el 7 abr. 2024
Hi Maria,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Baltimore. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Bueno

Crysti

Viaje de negocios
Close to my destination.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tianna RediResponse Specialist , el 21 feb. 2024
Dear Crysti,We appreciate your review following your recent experience at the Red Roof Inn Baltimore strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

8/10 Bueno

Shakira

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Kerry-Lee RediResponse Specialist, el 9 feb. 2024
Dear Shakira, We at the RED ROOF INN BALTIMORE are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 Excelente

Maria

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Toni-Ann RediResponse Specialist, el 14 ene. 2024
Hello Maria,I am pleased to have had you as our guest at our Red Roof Inn Baltimore. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

2/10 Terrible

Towanda

Se hospedó 1 noche en diciembre de 2023
Respuesta de Kerry-Lee RediResponse Specialist, el 27 dic. 2023
Hello Towanda,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALTIMORE and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excelente

Nicole

Se hospedó 1 noche en noviembre de 2023
Respuesta de Chevanese RediResponse Specialist, el 21 dic. 2023
Thank you for your positive rating, Nicole, following your stay at the Red Roof Inn Baltimore. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Olivia RediResponse Specialist , el 23 nov. 2023
Thank you, Nicole, for taking a moment to complete our survey. The staff at the Red Roof Inn Baltimore and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excelente

Adahlia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sharma RediResponse Specialist, el 15 nov. 2023
Hello Adahlia, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BALTIMORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 Terrible

Christine

No le gustó: Limpieza
Se hospedó 3 noches en octubre de 2023
Respuesta de Gabrielle RediResponse Specialist, el 28 oct. 2023
Thank you for taking a moment to leave a review, Christine. The staff and I at the Red Roof Inn Baltimore were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Terrible

Shayna

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The room smelled like cat piss and there were burn holes all over the comforter
Se hospedó 1 noche en octubre de 2023
Respuesta de Abigail RediResponse Specialist, el 22 oct. 2023
Hello Shayna,Thank you for taking the time to tell us about your stay at the Red Roof Inn Baltimore. I'm disappointed to see that your stay was less than ideal. You indicated that your stay was hindered due to the unpleasant odor in the room and the burn holes on the comforter that you described. Our sincerest apologies. We will take your comments into consideration to make changes to improve our customer experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, Abigail RediResponse Specialist

8/10 Bueno

Loranda

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Gabrielle RediResponse Specialist, el 17 oct. 2023
Thank you for taking a moment to leave a review, Loranda. The staff and I at the Red Roof Inn Baltimore appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

2/10 Terrible

Shakira

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Gabrielle RediResponse Specialist, el 11 oct. 2023
Thank you for taking a moment to leave a review, Shakira. The staff and I at the Red Roof Inn Baltimore were disappointed to see your 2/10 score following your stay. In order to understand what prompted your 2/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Terrible

Gemeda

Se hospedó 1 noche en agosto de 2023
Respuesta de LaTunde Murrant. Rewards Specialist, el 13 sept. 2023
Hello Gemeda,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALTIMORE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 Aceptable

Micha

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Toni-Ann RediResponse Specialist, el 4 ago. 2023
Hello Micha, Thank you for being our guest. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other long term lodging locations in the future. Sincerely, Toni-Ann RediResponse Specialist

2/10 Terrible

Patsy

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
the room was dark one little lamp for light in the place. the only overhead light was right above the window. the only way we could have light to see was to keep the curtains open and anyone that walked by could see in the room. the room was just not clean either. the ceiling looked like it had black mold on it & could fall in at any moment. the coffee pot & ice bucket were beyond gross. The room was just dirty & the dresser had lord knows what in the drawer. The hotel makes you pay at check in & if that's not bad enough they also make you sign a form that states you will not be able to change rooms or get a refund if you are in the room for more than 15 minutes or if you do anything in the room, sit on the bed, use the bathroom. nowhere to put your bags either. one broken office chair one other chair. We were in town for 2 nights due to the festival we were attending. then to top it all off, the hotel called us while we were out for the day wanting us to come in to pay for the next night & remove our personal belongings from the room so they could Ha, Ha, clean the room. they claim there is complimentary coffee in the lobby. there was nothing! guest laundry was out of order. ice machine was "turned off for the winter" bottom line we do NOT recommend this place nor will we EVER stay there again. Mind you, I've stayed at Red Roof inns in the past, they had always been a simple but very clean hotel. Not this place! NEVER AGAIN! I took pictures too, but no way to post them.
Se hospedó 1 noche en mayo de 2023
Respuesta de Adraine RediResponse Specialist, el 12 may. 2023
Dear Patsy,Thank you for taking the time to tell us about your experience at the Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations which prompted your 1/5 score. Please accept our sincerest apologies for the lack of cleanliness of the room, possible sign of black of black mold in the ceiling and the other concerns you described that hindered your experience. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. I am making the staff aware of your review score and will ask for your room to be inspected.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. Very truly yours,AdraineRed Roof Management RediResponse Specialist

10/10 Excelente

Jerome

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Reddy, el 1 may. 2023
Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore.

10/10 Excelente

Kevon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 2 noches en abril de 2023
Respuesta de Reddy, el 26 abr. 2023
Thanks for staying with us. We appreciate your feedback

8/10 Bueno

Shundella

Se hospedó 1 noche en marzo de 2023
Respuesta de Madison (RediResponse Specialist) , el 27 mar. 2023
Thank you for your 4/5 rating, Shundella! We're glad you enjoyed your visit indicated by your above average score. We hope to see you again the next time you require lodging in the Baltimore area.

4/10 Malo

dominque

Se hospedó 1 noche en marzo de 2023
Respuesta de Madison (RediResponse Specialist) , el 27 mar. 2023
Hi Dominque. Thank you for taking the time to rate your stay. In the future, please consider adding comments to help us know where we can improve. We appreciate your business and look forward to seeing you again.

8/10 Bueno

Rachel

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Suitable for our needs
Our stay here was just fine. We were only staying for one night and the room was completely suitable for our needs. The only issue we had was the room smelled fairly smokey despite being a nonsmoking room. Otherwise it’s a great location and a decent room.
Se hospedó 1 noche en diciembre de 2022
Respuesta de prakash, el 10 dic. 2022
Dear Rachel, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

10/10 Excelente

Melvin

Se hospedó 1 noche en diciembre de 2022
Respuesta de prakash, el 10 dic. 2022
Dear Melvin, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

2/10 Terrible

Brandy

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Run.
We ended up getting a refund & leaving after 10 min in our room . The floors were dirty & sticky . The bed had hard crusty stains. Room smelled terrible , furniture was dirty . I think people live at the hotel . The front desk man was wonderful & understanding
Se hospedó 2 noches en noviembre de 2022
Respuesta de prakash, el 28 nov. 2022
Dear Brandy, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Red Roof Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Prakash Saraf

10/10 Excelente

Debra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like it.
Se hospedó 5 noches en noviembre de 2022
Respuesta de prakash, el 28 nov. 2022
Dear Debra, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

8/10 Bueno

Robin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de prakash, el 12 nov. 2022
Dear Robin, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

8/10 Bueno

Gabrielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2022
Respuesta de prakash, el 26 oct. 2022
Dear Gabrielle, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

6/10 Aceptable

Kirsten

Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Shaun

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Property was clean and accessible... would stay again
Se hospedó 1 noche en septiembre de 2022
Respuesta de prakash, el 26 sept. 2022
Dear Shaun, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

10/10 Excelente

Nafisah

Se hospedó 1 noche en septiembre de 2022
Respuesta de prakash, el 20 sept. 2022
Dear Nafisah, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

6/10 Aceptable

micaele

Se hospedó 1 noche en agosto de 2022
Respuesta de prakash, el 15 ago. 2022
Dear Micaele, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

8/10 Bueno

John

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en agosto de 2022
Respuesta de prakash, el 10 ago. 2022
Dear John, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
1 star
Room was not clean. Nothing like the pictures. Blankets spotted. Room not kept.
Se hospedó 2 noches en julio de 2022
Respuesta de prakash, el 16 jul. 2022
Dear, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Red Roof Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Prakash Saraf

8/10 Bueno

Tish

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were very helpful and polite.
Se hospedó 2 noches en julio de 2022
Respuesta de prakash, el 15 jul. 2022
Dear Tish, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

10/10 Excelente

Allen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022
Respuesta de Reddy, el 4 jul. 2022
Dear Allen, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

6/10 Aceptable

Beatrice

Se hospedó 1 noche en junio de 2022

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Overall rooms are not that good.
Se hospedó 1 noche en junio de 2022
Respuesta de prakash, el 17 jun. 2022
Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Red Roof Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Prakash Saraf

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de prakash, el 23 mar. 2020
Dear , Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Baltimore West Security Blvd.. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

10/10 Excelente

Expedia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de prakash, el 8 mar. 2020
Dear, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Baltimore West Security Blvd.. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

4/10 Malo

YVONNE

Se hospedó 2 noches en febrero de 2020
Respuesta de Sharma RediResponse Specialist, el 15 nov. 2023
Hello Yvonne, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BALTIMORE are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist