Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 250 de 503 opiniones" "
10 - Excelente
250
Puntuación de 8, es decir, Bueno. Basada en 164 de 503 opiniones" "
8 - Bueno
164
Puntuación de 6, es decir, Aceptable. Basada en 54 de 503 opiniones" "
6 - Aceptable
54
Puntuación de 4, es decir, Malo. Basada en 19 de 503 opiniones" "
4 - Malo
19
Puntuación de 2, es decir, Terrible. Basada en 16 de 503 opiniones" "
2 - Terrible
16
8.8/10
Limpieza
8.8/10
Servicio y personal
8.6/10
Servicios
8.4/10
Condiciones de la propiedad
8.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Gustavo
12 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELENTE ESTADIA
Muy buena ubicación frente al mar, muy seguro, cerca de calles principales.
Gustavo
Se hospedó 5 noches en octubre de 2023
Respuesta de Raouche Arjaan by Rotana, el 19 oct. 2023
Dear Mr. Gustavo,Thank you very much for your review on Expedia.I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests.Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Victor M
30 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Servicio y hospitalidad de su personal EXCELENTE.
Victor M
Se hospedó 12 noches en abril de 2019
Respuesta de raouche.arjaan, el 2 may. 2019
Dear Valued Guest, Thank you for staying at our property and for the amazing review. I am very pleased to know that we have succeeded in meeting your expectations in terms of services and employees. I am looking forward to welcome you back amongst us in the not too distant future. Yours Sincerely, Hala C. Massaad General Manager
10/10 Excelente
Cliente verificado
25 jun. 2012
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
esta muy bien ubiccado y conbuen servicio.
Cliente verificado
Respuesta de Joanna Tabet, el 10 oct. 2015
Dear Sir,
Your comments have been well acknowledged and I would like to thank you for rating our services as excellent ones.
Yours sincerely,
Hala C. Massaad
General Manager
8/10 Bueno
nedal
11 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nedal
Respuesta de Raouche Arjaan by Rotana, el 13 may. 2024
Dear Mr. Nedal,Thank you for sharing your rating on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
Abdul Rahman
Viaje en pareja
8 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, great view
Abdul Rahman
Se hospedó 1 noche en mayo de 2024
Respuesta de Raouche Arjaan by Rotana, el 9 may. 2024
Dear Mr. Abdul Rahman, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Francis MoubarakGeneral Manager
6/10 Aceptable
Mohamad
5 may. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Mohamad
Se hospedó 1 noche en mayo de 2024
Respuesta de Raouche Arjaan by Rotana, el 8 may. 2024
Dear Mr. Mohammad,Thank you very much for your review,I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
Dahi
19 abr. 2024
Dahi
Se hospedó 1 noche en abril de 2024
Respuesta de Raouche Arjaan by Rotana, el 10 may. 2024
Dear Mr. Dahi, Thank you for choosing Raouche Arjaan by Rotana and sharing your rating on Expedia.I am honoured to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us. We look forward to welcoming you back in a not so distant future. Best regards,Francis MoubarakGeneral Manager
8/10 Bueno
Mohamed, Cairo
18 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Recommended but need more improvements
Mohamed
Se hospedó 4 noches en abril de 2024
Respuesta de Raouche Arjaan by Rotana, el 26 abr. 2024
Dear Mr. Mohamed,Thank you very much for your review on Expedia. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not-too-distant future.Best regards,Francis MoubarakGeneral Manager
4/10 Malo
Aman
27 feb. 2024
No le gustó: Condiciones de la propiedad
Schlecht
Aman
Se hospedó 6 noches en febrero de 2024
Respuesta de Raouche Arjaan by Rotana, el 5 mar. 2024
Dear Mr. Aman,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
Ali
16 feb. 2024
Ali
Se hospedó 2 noches en febrero de 2024
Respuesta de Raouche Arjaan by Rotana, el 27 mar. 2024
Dear Mr. Ali,Thank you very much for your review on Expedia. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
Saad
8 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Saad
Se hospedó 7 noches en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 13 feb. 2024
Dear Mr. Saad,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back..Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
ahmad
7 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ahmad
Se hospedó 1 noche en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 8 feb. 2024
Dear Mr. Ahmad,Thank you very much for your review on Expedia. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
ahmad
Viaje en grupo
6 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ahmad
Se hospedó 2 noches en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 7 feb. 2024
Dear Mr. Ahmad,Thank you for sharing your feedback on Expedia.I am delighted to check your positive review and that you had an amazing time at Raouche Arjaan by Rotana. Your kind rate is highly appreciated.Thank you once again and we look forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
JIHAD
Viaje familiar con niños
28 ene. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice location
JIHAD
Se hospedó 2 noches en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mr. Jihad,Thank you for sharing your feedback on Expedia.It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.Thank you once again for your feedback and we look forward to welcoming you in a not-too-distant future.Best regards,Francis MoubarakGeneral Manager
6/10 Aceptable
Widad
23 ene. 2024
Widad
Se hospedó 1 noche en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mrs. Widad,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana. Thank you once again and we look forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
JIHAD
23 ene. 2024
Le gustó: Limpieza y servicio y personal
Location
JIHAD
Se hospedó 2 noches en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mr. Jihad,Thank you for sharing your feedback on Expedia.It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.Thank you once again for your feedback and we look forward to welcoming you in a not-too-distant future.Best regards,Francis MoubarakGeneral Manager
8/10 Bueno
Faten
Viaje familiar
7 ene. 2024
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good stay
Faten
Se hospedó 2 noches en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mrs. Faten,Thank you very much for your review on Expedia. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not-too-distant future.Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
Mohamad
Viaje en pareja, Viaje familiar
28 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Mohamad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mr. Mohamad, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that your stay has exceeded your expectations.We look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
Mohamad
Viaje en pareja, Viaje familiar
28 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Mohamad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mr. Mohamad, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that your stay has exceeded your expectations.We look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
Ali, Baabda
22 dic. 2023
Ali
Se hospedó 2 noches en diciembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mr. Ali,Thank you very much for your review on Expedia.I am really pleased to read your positive comments. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests.Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Francis MoubarakGeneral Manager
8/10 Bueno
Mhd rami
29 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mhd rami
Se hospedó 1 noche en noviembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 4 dic. 2023
Dear Mr. Mohammad, Thank you for taking the time to share your review on Expedia. I am delighted to read that you had an enjoyable visit with us. We value your opinion and your feedback as this allows us to shape the experience that we aim to provide for our valued guests.We look forward to welcoming you back to Raouche Arjaan by Rotana.Best regards,(Name of General Manager)General Manager
10/10 Excelente
Ghefar
16 nov. 2023
Ghefar
Se hospedó 9 noches en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 21 nov. 2023
Dear Mr. Ghefar, Thank you for taking the time to write your review on Expedia. I am pleased that we could exceed your expectations and provide you with the true Rotana experience that we strive to uphold. We look forward to welcoming you back soon.Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
Kamel
Viaje en pareja
24 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect
Kamel
Se hospedó 1 noche en octubre de 2023
Respuesta de Raouche Arjaan by Rotana, el 26 oct. 2023
Dear Mr. Kamel,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
AZZAM
13 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great hotel. very helpful staff especially Elias at front desk.
AZZAM
Se hospedó 3 noches en octubre de 2023
Respuesta de Raouche Arjaan by Rotana, el 19 oct. 2023
Dear Mr. Azzam,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Joyce
4 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service and location
Breakfast was very good
The only thing is there is a lot of people begging around there
Joyce
Se hospedó 10 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 12 oct. 2023
Dear Mr. Joyce,Thank you very much for your review on Expedia.I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests.Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Beverly
1 oct. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel well located. Furnishing are dated but beds comfortable. Shower needs to be redone as shower glass has mold and looks bad. Just needs to be updated.
Staff kind and helpful.
Beverly
Se hospedó 2 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 3 oct. 2023
Dear Valued Guest,Thank you for sharing your feedback on Expedia.Please note that all your comments were forwarded to the concerned departments.We look forward to your next visit to Raouche Arjaan by Rotana.Regards,Fouad Hamade General Manager
10/10 Excelente
Mazen
29 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mazen
Se hospedó 2 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 3 oct. 2023
Dear Mr. Mazen,Thank you very much for your rating on Expedia.We look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Ahmad
Viaje en pareja
26 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful seaview and very friendly Staff. Though very noisy if you want to use the balcony
Ahmad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 28 sept. 2023
Dear Mr. Ahmad,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
AZZAM
Viaje en pareja
24 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very clean, friendly and helpful staff
AZZAM
Se hospedó 3 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 25 sept. 2023
Dear Mr. Azzam, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Ahmed
19 sept. 2023
Le gustó: Limpieza
Ahmed
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 21 sept. 2023
Dear Mr. Ahmed,Thank you very much for your rating on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager
6/10 Aceptable
Rina
Viaje familiar
18 sept. 2023
Le gustó: Servicio y personal
The property is dated, the rooms can use a major renovation. The staff however is very friendly and helpful.
Rina
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 19 sept. 2023
Dear Mrs. Rina,Thank you very much for writing your review on Expedia.I am honoured that you chose to visit Raouche Arjaan by Rotana and it is truly delightful to know how wonderful your experience with our colleagues was. Please note that your comments were forwarded to the concerned departments.We look forward to welcoming you back again soon.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Naqibullah
Viaje familiar
11 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios
The staff was great everyone was very helpful There were a lot of needy people that you feel kinda unsafe
Naqibullah
Se hospedó 5 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 13 sept. 2023
Dear Mr. Naqibullah,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Rania
6 sept. 2023
Le gustó: Condiciones de la propiedad
Rania
Se hospedó 1 noche en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 2 nov. 2023
Dear Mrs. Rania, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Francis MoubarakGeneral Manager
10/10 Excelente
randa, miami
5 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
love it
best hotel ever
randa
Se hospedó 12 noches en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 6 sept. 2023
Dear Mrs. Randa,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Randa
Viaje familiar
5 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel
Randa
Se hospedó 2 noches en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 6 sept. 2023
Dear Mrs. Randa,Thank you for sharing your feedback on Expedia.It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.Thank you once again for your feedback and we look forward to welcoming you in a not too distant future.Best regards,Fouad HamadeGeneral Manager
2/10 Terrible
ALI
22 ago. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza
ALI
Se hospedó 1 noche en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 24 ago. 2023
Dear (Mr. Ali, Thank you for sharing your feedback on Expedia.I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly contact us via hotel direct number to enable us to further investigate the matter and to understand your concerns better.Best regards,Fouad HamadeGeneral Manager
6/10 Aceptable
Silje
Viaje de negocios
21 ago. 2023
No le gustó: Condiciones de la propiedad
Silje
Se hospedó 2 noches en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 24 ago. 2023
Dear Valued Guest,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana.Thank you once again and we look forward to welcoming you back.Best regards,Fouad HamadeGeneral Manager
6/10 Aceptable
Shad
21 ago. 2023
Le gustó: Condiciones de la propiedad
Tacksamhet
Shad
Se hospedó 2 noches en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 24 ago. 2023
Dear Mr. Shad, Thank you for choosing Raouche Arjaan by Rotana and sharing your feedback on Expedia.I am honoured to learn that you had a good time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us. We look forward to welcoming you back in a not so distant future. Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Mohamed
3 ago. 2023
Mohamed
Se hospedó 2 noches en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 24 ago. 2023
Dear Mr. Mohamed, Thank you for choosing Raouche Arjaan by Rotana and sharing your feedback on Expedia.I am honoured to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us. We look forward to welcoming you back in a not so distant future. Best regards,Fouad HamadeGeneral Manager
4/10 Malo
Ahmad
Viaje familiar
1 ago. 2023
No le gustó: Limpieza y condiciones de la propiedad
Room very humidity
Very bad of view
That is not worth the money at all
Ahmad
Se hospedó 1 noche en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 3 ago. 2023
Dear Mr. Ahmad,Thank you for sharing your feedback on expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Best regards,Fouad HamadeGeneral Manager
4/10 Malo
EDGARD
Viaje familiar
27 jul. 2023
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Very high humidity in the room. The musty odor will ruin your experience.
EDGARD
Se hospedó 1 noche en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 31 jul. 2023
Dear Mr. Edgard,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Best regards,Fouad HamadeGeneral Manager
6/10 Aceptable
Hassan, Phoenix
23 jul. 2023
Le gustó: Servicio y personal
Hassan
Se hospedó 1 noche en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 25 jul. 2023
Dear Mr. Hassan,Thank you very much for your review on Expedia.I appreciate your rating regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Ammar
Viaje en pareja
12 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was quite and convenient staying in this hotel.
Ammar
Se hospedó 1 noche en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 13 jul. 2023
Dear Mr. Ammar,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager
6/10 Aceptable
Michelle Majed
9 jul. 2023
Le gustó: Limpieza y servicio y personal
Wi-Fi kept going out, rooms were very noisy
Michelle Majed
Se hospedó 3 noches en junio de 2023
Respuesta de Raouche Arjaan by Rotana, el 11 jul. 2023
Dear Mrs. Michelle,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Having said that, I request you to kindly contact us directly to enable us to communicate your concerns.Best regards,Fouad HamadeGeneral Manager
4/10 Malo
Fatima
Viaje familiar
8 jul. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Gammalt och sliten möbler. Ofräch badrum.
Fatima
Se hospedó 9 noches en junio de 2023
Respuesta de Raouche Arjaan by Rotana, el 11 jul. 2023
Dear Mrs. Fatima, Thank you for sharing your feedback on Expedia.I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly contact us directly to enable us to further investigate the matter and to understand your concerns better.Best regards,Fouad HamadeGeneral Manager
2/10 Terrible
Rula
5 jul. 2023
No le gustó: Limpieza y servicio y personal
Dirty
Rula
Se hospedó 4 noches en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 11 jul. 2023
Dear Mrs. Rula,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Having said that, I request you to kindly contact us directly to enable us to resolve your concerns.Best regards,Fouad HamadeGeneral Manager
8/10 Bueno
Ali, Calgary
Viaje familiar
3 jul. 2023
Le gustó: Limpieza y servicio y personal
The view from our sea veiw on 12tg floor was breathtaking.
Ali
Se hospedó 3 noches en junio de 2023
Respuesta de Raouche Arjaan by Rotana, el 3 jul. 2023
Dear Mr. Ali,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Rene
Viaje familiar
26 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rene
Se hospedó 2 noches en junio de 2023
Respuesta de Raouche Arjaan by Rotana, el 3 jul. 2023
Dear Mrs. Rene, Thank you for taking the time to share your review on Expedia. I am glad to know that you had an amazing time at the hotel. I will definitely share your comments with my team as this proves to be highly motivational and allows us to continuously exceed the expectations of our guests.We look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Nicholas
4 jun. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
The hotel staff were top notch. They were friendly, accommodating, and provided good recommendations. The hotel room was comfortable but not great. The facilities were amazing. Wish I had used the pool!
Nicholas
Se hospedó 3 noches en mayo de 2023
Respuesta de Raouche Arjaan by Rotana, el 16 jun. 2023
Dear Mr. Nicholas,Thank you for sharing your feedback on Expedia. It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Fouad HamadeGeneral Manager
10/10 Excelente
Ahmad
Viaje familiar
7 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Ahmad
Se hospedó 3 noches en abril de 2023
Respuesta de Raouche Arjaan by Rotana, el 8 may. 2023
Dear Mr. Ahmad,Thank you very much for your review on Expedia. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not-too-distant future.Best regards,Fouad HamadeGeneral Manager