Vista aérea

Opiniones de Raouché Arjaan by Rotana

4 out of 5
Raouché Arjaan by Rotana
Chouran Street, Beirut

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 250 de 503 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 164 de 503 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 54 de 503 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 503 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 503 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gustavo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELENTE ESTADIA
Muy buena ubicación frente al mar, muy seguro, cerca de calles principales.
Se hospedó 5 noches en octubre de 2023
Respuesta de Raouche Arjaan by Rotana, el 19 oct. 2023
Dear Mr. Gustavo,Thank you very much for your review on Expedia.I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests.Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Victor M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Servicio y hospitalidad de su personal EXCELENTE.
Se hospedó 12 noches en abril de 2019
Respuesta de raouche.arjaan, el 2 may. 2019
Dear Valued Guest, Thank you for staying at our property and for the amazing review. I am very pleased to know that we have succeeded in meeting your expectations in terms of services and employees. I am looking forward to welcome you back amongst us in the not too distant future. Yours Sincerely, Hala C. Massaad General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
esta muy bien ubiccado y conbuen servicio.
Respuesta de Joanna Tabet, el 10 oct. 2015
Dear Sir, Your comments have been well acknowledged and I would like to thank you for rating our services as excellent ones. Yours sincerely, Hala C. Massaad General Manager

8/10 Bueno

nedal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Raouche Arjaan by Rotana, el 13 may. 2024
Dear Mr. Nedal,Thank you for sharing your rating on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

Abdul Rahman

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, great view
Se hospedó 1 noche en mayo de 2024
Respuesta de Raouche Arjaan by Rotana, el 9 may. 2024
Dear Mr. Abdul Rahman, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Francis MoubarakGeneral Manager

6/10 Aceptable

Mohamad

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Raouche Arjaan by Rotana, el 8 may. 2024
Dear Mr. Mohammad,Thank you very much for your review,I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

Dahi

Se hospedó 1 noche en abril de 2024
Respuesta de Raouche Arjaan by Rotana, el 10 may. 2024
Dear Mr. Dahi, Thank you for choosing Raouche Arjaan by Rotana and sharing your rating on Expedia.I am honoured to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us. We look forward to welcoming you back in a not so distant future. Best regards,Francis MoubarakGeneral Manager

8/10 Bueno

Mohamed, Cairo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Recommended but need more improvements
Se hospedó 4 noches en abril de 2024
Respuesta de Raouche Arjaan by Rotana, el 26 abr. 2024
Dear Mr. Mohamed,Thank you very much for your review on Expedia. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not-too-distant future.Best regards,Francis MoubarakGeneral Manager

4/10 Malo

Aman

No le gustó: Condiciones de la propiedad
Schlecht
Se hospedó 6 noches en febrero de 2024
Respuesta de Raouche Arjaan by Rotana, el 5 mar. 2024
Dear Mr. Aman,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

Ali

Se hospedó 2 noches en febrero de 2024
Respuesta de Raouche Arjaan by Rotana, el 27 mar. 2024
Dear Mr. Ali,Thank you very much for your review on Expedia. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

Saad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 13 feb. 2024
Dear Mr. Saad,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back..Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

ahmad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 8 feb. 2024
Dear Mr. Ahmad,Thank you very much for your review on Expedia. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

ahmad

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 7 feb. 2024
Dear Mr. Ahmad,Thank you for sharing your feedback on Expedia.I am delighted to check your positive review and that you had an amazing time at Raouche Arjaan by Rotana. Your kind rate is highly appreciated.Thank you once again and we look forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

JIHAD

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice location
Se hospedó 2 noches en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mr. Jihad,Thank you for sharing your feedback on Expedia.It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.Thank you once again for your feedback and we look forward to welcoming you in a not-too-distant future.Best regards,Francis MoubarakGeneral Manager

6/10 Aceptable

Widad

Se hospedó 1 noche en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mrs. Widad,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana. Thank you once again and we look forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

JIHAD

Le gustó: Limpieza y servicio y personal
Location
Se hospedó 2 noches en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mr. Jihad,Thank you for sharing your feedback on Expedia.It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.Thank you once again for your feedback and we look forward to welcoming you in a not-too-distant future.Best regards,Francis MoubarakGeneral Manager

8/10 Bueno

Faten

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good stay
Se hospedó 2 noches en enero de 2024
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mrs. Faten,Thank you very much for your review on Expedia. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not-too-distant future.Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

Mohamad

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mr. Mohamad, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that your stay has exceeded your expectations.We look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

Mohamad

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mr. Mohamad, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that your stay has exceeded your expectations.We look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

Ali, Baabda

Se hospedó 2 noches en diciembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 5 feb. 2024
Dear Mr. Ali,Thank you very much for your review on Expedia.I am really pleased to read your positive comments. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests.Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Francis MoubarakGeneral Manager

8/10 Bueno

Mhd rami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 4 dic. 2023
Dear Mr. Mohammad, Thank you for taking the time to share your review on Expedia. I am delighted to read that you had an enjoyable visit with us. We value your opinion and your feedback as this allows us to shape the experience that we aim to provide for our valued guests.We look forward to welcoming you back to Raouche Arjaan by Rotana.Best regards,(Name of General Manager)General Manager

10/10 Excelente

Ghefar

Se hospedó 9 noches en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 21 nov. 2023
Dear Mr. Ghefar, Thank you for taking the time to write your review on Expedia. I am pleased that we could exceed your expectations and provide you with the true Rotana experience that we strive to uphold. We look forward to welcoming you back soon.Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

Kamel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect
Se hospedó 1 noche en octubre de 2023
Respuesta de Raouche Arjaan by Rotana, el 26 oct. 2023
Dear Mr. Kamel,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

AZZAM

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great hotel. very helpful staff especially Elias at front desk.
Se hospedó 3 noches en octubre de 2023
Respuesta de Raouche Arjaan by Rotana, el 19 oct. 2023
Dear Mr. Azzam,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Joyce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service and location Breakfast was very good The only thing is there is a lot of people begging around there
Se hospedó 10 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 12 oct. 2023
Dear Mr. Joyce,Thank you very much for your review on Expedia.I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests.Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Beverly

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel well located. Furnishing are dated but beds comfortable. Shower needs to be redone as shower glass has mold and looks bad. Just needs to be updated. Staff kind and helpful.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 3 oct. 2023
Dear Valued Guest,Thank you for sharing your feedback on Expedia.Please note that all your comments were forwarded to the concerned departments.We look forward to your next visit to Raouche Arjaan by Rotana.Regards,Fouad Hamade General Manager

10/10 Excelente

Mazen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 3 oct. 2023
Dear Mr. Mazen,Thank you very much for your rating on Expedia.We look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Ahmad

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful seaview and very friendly Staff. Though very noisy if you want to use the balcony
Se hospedó 2 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 28 sept. 2023
Dear Mr. Ahmad,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

AZZAM

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very clean, friendly and helpful staff
Se hospedó 3 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 25 sept. 2023
Dear Mr. Azzam, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Ahmed

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 21 sept. 2023
Dear Mr. Ahmed,Thank you very much for your rating on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager

6/10 Aceptable

Rina

Viaje familiar
Le gustó: Servicio y personal
The property is dated, the rooms can use a major renovation. The staff however is very friendly and helpful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 19 sept. 2023
Dear Mrs. Rina,Thank you very much for writing your review on Expedia.I am honoured that you chose to visit Raouche Arjaan by Rotana and it is truly delightful to know how wonderful your experience with our colleagues was. Please note that your comments were forwarded to the concerned departments.We look forward to welcoming you back again soon.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Naqibullah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The staff was great everyone was very helpful There were a lot of needy people that you feel kinda unsafe
Se hospedó 5 noches en septiembre de 2023
Respuesta de Raouche Arjaan by Rotana, el 13 sept. 2023
Dear Mr. Naqibullah,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Rania

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 2 nov. 2023
Dear Mrs. Rania, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Francis MoubarakGeneral Manager

10/10 Excelente

randa, miami

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
love it best hotel ever
Se hospedó 12 noches en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 6 sept. 2023
Dear Mrs. Randa,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Randa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel
Se hospedó 2 noches en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 6 sept. 2023
Dear Mrs. Randa,Thank you for sharing your feedback on Expedia.It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.Thank you once again for your feedback and we look forward to welcoming you in a not too distant future.Best regards,Fouad HamadeGeneral Manager

2/10 Terrible

ALI

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 24 ago. 2023
Dear (Mr. Ali, Thank you for sharing your feedback on Expedia.I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly contact us via hotel direct number to enable us to further investigate the matter and to understand your concerns better.Best regards,Fouad HamadeGeneral Manager

6/10 Aceptable

Silje

Viaje de negocios
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 24 ago. 2023
Dear Valued Guest,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana.Thank you once again and we look forward to welcoming you back.Best regards,Fouad HamadeGeneral Manager

6/10 Aceptable

Shad

Le gustó: Condiciones de la propiedad
Tacksamhet
Se hospedó 2 noches en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 24 ago. 2023
Dear Mr. Shad, Thank you for choosing Raouche Arjaan by Rotana and sharing your feedback on Expedia.I am honoured to learn that you had a good time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us. We look forward to welcoming you back in a not so distant future. Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Mohamed

Se hospedó 2 noches en agosto de 2023
Respuesta de Raouche Arjaan by Rotana, el 24 ago. 2023
Dear Mr. Mohamed, Thank you for choosing Raouche Arjaan by Rotana and sharing your feedback on Expedia.I am honoured to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us. We look forward to welcoming you back in a not so distant future. Best regards,Fouad HamadeGeneral Manager

4/10 Malo

Ahmad

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Room very humidity Very bad of view That is not worth the money at all
Se hospedó 1 noche en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 3 ago. 2023
Dear Mr. Ahmad,Thank you for sharing your feedback on expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Best regards,Fouad HamadeGeneral Manager

4/10 Malo

EDGARD

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Very high humidity in the room. The musty odor will ruin your experience.
Se hospedó 1 noche en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 31 jul. 2023
Dear Mr. Edgard,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Best regards,Fouad HamadeGeneral Manager

6/10 Aceptable

Hassan, Phoenix

Le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 25 jul. 2023
Dear Mr. Hassan,Thank you very much for your review on Expedia.I appreciate your rating regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Ammar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was quite and convenient staying in this hotel.
Se hospedó 1 noche en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 13 jul. 2023
Dear Mr. Ammar,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager

6/10 Aceptable

Michelle Majed

Le gustó: Limpieza y servicio y personal
Wi-Fi kept going out, rooms were very noisy
Se hospedó 3 noches en junio de 2023
Respuesta de Raouche Arjaan by Rotana, el 11 jul. 2023
Dear Mrs. Michelle,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Having said that, I request you to kindly contact us directly to enable us to communicate your concerns.Best regards,Fouad HamadeGeneral Manager

4/10 Malo

Fatima

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Gammalt och sliten möbler. Ofräch badrum.
Se hospedó 9 noches en junio de 2023
Respuesta de Raouche Arjaan by Rotana, el 11 jul. 2023
Dear Mrs. Fatima, Thank you for sharing your feedback on Expedia.I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly contact us directly to enable us to further investigate the matter and to understand your concerns better.Best regards,Fouad HamadeGeneral Manager

2/10 Terrible

Rula

No le gustó: Limpieza y servicio y personal
Dirty
Se hospedó 4 noches en julio de 2023
Respuesta de Raouche Arjaan by Rotana, el 11 jul. 2023
Dear Mrs. Rula,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Having said that, I request you to kindly contact us directly to enable us to resolve your concerns.Best regards,Fouad HamadeGeneral Manager

8/10 Bueno

Ali, Calgary

Viaje familiar
Le gustó: Limpieza y servicio y personal
The view from our sea veiw on 12tg floor was breathtaking.
Se hospedó 3 noches en junio de 2023
Respuesta de Raouche Arjaan by Rotana, el 3 jul. 2023
Dear Mr. Ali,Thank you very much for your review on Expedia.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Rene

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Raouche Arjaan by Rotana, el 3 jul. 2023
Dear Mrs. Rene, Thank you for taking the time to share your review on Expedia. I am glad to know that you had an amazing time at the hotel. I will definitely share your comments with my team as this proves to be highly motivational and allows us to continuously exceed the expectations of our guests.We look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Nicholas

Le gustó: Servicio y personal y condiciones de la propiedad
The hotel staff were top notch. They were friendly, accommodating, and provided good recommendations. The hotel room was comfortable but not great. The facilities were amazing. Wish I had used the pool!
Se hospedó 3 noches en mayo de 2023
Respuesta de Raouche Arjaan by Rotana, el 16 jun. 2023
Dear Mr. Nicholas,Thank you for sharing your feedback on Expedia. It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Fouad HamadeGeneral Manager

10/10 Excelente

Ahmad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 3 noches en abril de 2023
Respuesta de Raouche Arjaan by Rotana, el 8 may. 2023
Dear Mr. Ahmad,Thank you very much for your review on Expedia. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not-too-distant future.Best regards,Fouad HamadeGeneral Manager