Biltmore Chalets

"I have been staying at the Carnegie for several years now and I’ve always had a very good experience there. The rooms and bathrooms are spacious and always clean. The front desk staff are always very helpful and friendly."

"This location is excellent, convenient & the staff and property are as to be expected from high quality stays."

"The breakfast was great, the staff was very nice and accommodating. Will stay here again."

"Wonderful stay all the way around! Clean, quiet, friendly, and the best was so super comfy!"

"I don't know if I can say Ive had that type of service at a hotel in a long time. Star is genuinely pleasant and genuinely wants to ensure guests have a pleasant relaxing stress free stay. I only spent a tiny amount of time with Michelle but she was super helpful too. I dont really expect much from hospitality these days as customer service has declined drastically. If Star and Michelle could travel the country to train others how to provide a pleasant experience for guests it would be beneficial and give people reasons to seek out your brand. Thank you"

"they was renovating the pool and we had kids they offered us our money back. but we was tired anyway. "

"Claudia was outstanding! Truly the definition of customer service. I will only stay here when visiting Bristol in the future. Thank you so much, Claudia!"

"Great place to stay in the try cities. Clean safe environment and very family friendly. Connie was helpful answering any questions about the area. I highly recommend this establishment. "

"Very clean and excellent service."