Servicio de la propiedad

Opiniones de Holiday Inn Boone - University Area, an IHG Hotel

3 out of 5

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 258 de 573 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 153 de 573 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 70 de 573 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 44 de 573 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 48 de 573 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Todo muy bien solo que la piscina estaba sucia los baños también el agua de jacuzzi es cafe. Los cuartos muy limpios
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jose

Se hospedó 3 noches en diciembre de 2023

4/10 Malo

Jose Luis

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Smell and the bet
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Miguel

No le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Jose Luis

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Victoria

Viaje de negocios
Quiet and clean
Se hospedó 4 noches en mayo de 2024

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access to the University and area restaurants
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, servicios
pool was closed but not described on the web page.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Adrian

Le gustó: Limpieza y servicio y personal
Shower/tub didn’t drain. Shower controls broken but operation. USB ports on side table not working.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Deborah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great!
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Heric

Se hospedó 3 noches en enero de 2024

10/10 Excelente

Paige

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was quiet and clean. Super comfortable
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to the college campus but still private
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was awesome. Issac gave great advice on where to eat and socialize. Boone was a great little town and look forward to going back.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is a very good value.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Anthony, Wilmington

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property is located very near the places you will want to visit.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and the staff were ready to offer any assistance. I liked the breakfast.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Kristina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Carrie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

kristina

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

William

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great option
Great location for visiting kids at App State. Hotel was clean. Staff was friendly.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Joel

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
The on-site breakfast was equivalent to an à la carte version of continental buffets you find at a Holiday Inn Express, just served out for you and charged by plate. Pool area is in need of renovation.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Antonio

Le gustó: Limpieza y servicio y personal
Room was run down
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Crystal S

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Meghan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and nice staff
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Devan

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Snow tube
Quick trip up to the mountains was made wonderful and thanks to the hospitality of the staff
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Rachel

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Luciane

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jennifer

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

William

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Disappointed
Two problems: street noise and street light hindered sleep. Inadequate curtains to block light. We booked because they had a hot tub. There was no notification that the hot tub was out of service until we were signing in. At this point cancellation would have meant no refund.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Michelle

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The stay was everything we needed it to be as far as functionality. We were primarily just disappointed that the hot tub was closed as that was a major reason we chose to stay here. Other than that, it was a very nice, clean stay with great proximity to the surrounding town and leisure activities.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Hannah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Gary

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Robert M

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Not the best Holiday Inn
Hotel was clean, except for the lobby, due to the blowing snow, frigid cold doors continuously opening & closing. Should definitely have had someone monitoring the snow piling up at the entrance. My brother & I both slipped as we walked out. No pool or hot tub available either.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Juan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024

4/10 Malo

Joshua

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First of all we were charged a $100 hold in case of issues they may have with us for incidental and they said they would reimburse us if there weren’t any issues. The hotel was extremely noisy. The pool area was ok but the jacuzzi was disgusting and looked like it needed chlorine. They did not offer an included free breakfast like most all other hotels do, they were going to charge a fee per person for breakfast. Parking was difficult and there weren’t enough spots for everyone there. We would never stay back at this hotel.
Se hospedó 2 noches en enero de 2024

4/10 Malo

Leigh

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Was refused breakfast service at 9:50 am when breakfast ended at 10am. They said they had orders before mine and wasn’t taking anymore breakfast orders. This place doesn’t have free breakfast so no breakfast for $200 a night.
Se hospedó 3 noches en enero de 2024

6/10 Aceptable

Marc

Viaje familiar
Wish the hot tub was working. After a day of skiing we wanted to be able to relax. Also someone left the windows all open in the pool area so the room was not warm at all. Pool was not warm either
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

todd

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Sharon, Moorefield

Se hospedó 1 noche en enero de 2024

8/10 Bueno

githun

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good one cheap and best at non seasonal times
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Hannah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, comfortable, and in the middle of Boone. We had a great experience and will be back!
Se hospedó 1 noche en enero de 2024

2/10 Terrible

David

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Mirian

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Where to start? The rooms (2 rooms) were not ready upon arriving at the hotel. It qas well after 7pm and the rooms were supposed to be ready by 4pm. Apparently staff just didn't show up, housekeepers for one, but also no cook or battender. The front desk was super apologetic, and I felt bad for her as there were quite a few people upset and waiting. She recommended that we go and eat, which wasn't something we had planned on doing without taking a shower first and unloading the car but what choice did we have? After returning from dinner we still had to wait for the rooms, as they were still not ready. By 9pm we had rooms assigned. We used the luggage carts, but almost had a child casualty as the carts all have flat tires, so they almoat flipped. Then the room key didn't work, so back down we go. Finally we are settled in, but the next day the elevator on our side of the hotel broke and now we had to either use the elevator at the other end of the hotel or the stairs. Ok fine, but try that with a bunch of luggage and from the 5th floor... anyway, checking out was therefore as much of a pain as checking in. The fitness center was beyond filthy, but I guess rooms took priority. So ok, bad experience all around. No option of breakfast at the hotel, as no staff available. So obviously, I contacted Expedia to see if there is something that could be done, I didn't expect a full refund, but at least an acknowledgement? A good faith gesture? But no, the hotel did not. Nothing!

2/10 Terrible

Hannah

Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Richard

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
HOT TUB DOES NOT WORK
The rooms were very clean and the staff extremely friendly. That being said, we went to this hotel specifically because it had an indoor pool and hot tub. When we get there rhey tell us the hot tub has not been working for several months. Our ac/heater didn’t ,work properly it was either cold or hot no happy in between. If you want clean rooms and friendly staff, this is your place but do not expect much more.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Anthony, Wilmington

Viaje familiar
Le gustó: Condiciones de la propiedad
One of the employees said they were understaffed and it was evident in the service received.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Jenny

Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Brendan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

James

Se hospedó 1 noche en diciembre de 2023