Interior

Opiniones de Courtyard by Marriott Boston Billerica/Bedford

3 out of 5

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 581 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 263 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 83 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 43 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 32 de 1002 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carmen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena elección y muy recomendada
Se hospedó 1 noche en abril de 2024
Respuesta de Jared, el 17 abr. 2024
Hola carmen,¡Estamos muy contentos de saber que tuvo una excelente estadía con nosotros! Nos alegra haber podido lograr esa puntuación de 5/5 ante sus ojos. ¡Esperamos verte nuevamente en el futuro!

8/10 Bueno

Henry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very Good
Se hospedó 1 noche en abril de 2024
Respuesta de Jared, el 17 abr. 2024
Hello Henry,We are happy to hear you enjoyed your stay with us. Although it does seem it could've been a bit better. Please let us know what we can do to achieve that 5/5 for you. We hope to see you again soon!

10/10 Excelente

John, lawrence

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy limpió y cómodo
Se hospedó 1 noche en marzo de 2024
Respuesta de Jared, el 3 mar. 2024
Querido John,Esperamos que este mensaje te encuentre bien. Queríamos tomarnos un momento para expresar nuestro más sincero agradecimiento por elegir el Courtyard Boston/Billerica para su reciente estadía. Fue un placer tenerlo como nuestro huésped y apreciamos sinceramente su decisión de quedarse con nosotros.Su comodidad y satisfacción son nuestras principales prioridades y estamos encantados de saber que tuvo una experiencia agradable durante su estancia con nosotros. Nuestro dedicado equipo se esfuerza por crear una atmósfera acogedora y memorable para todos nuestros huéspedes, y sus comentarios son testimonio de su arduo trabajo y dedicación.Si hay algo más que le gustaría compartir sobre su estadía o si tiene alguna sugerencia sobre cómo podemos hacer que su próxima visita sea aún más excepcional, no dude en comunicarse con nosotros. Su opinión es invaluable para nosotros mientras nos esforzamos continuamente por mejorar nuestros servicios.Una vez más, gracias por elegir el Courtyard Boston/Billerica. Esperamos darle la bienvenida nuevamente en el futuro y brindarle otra estadía excepcional.

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service
Se hospedó 1 noche en octubre de 2023
Respuesta de Jared, el 28 oct. 2023
Dear Jose,I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and I'm thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 Excelente

Joseline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Súper nice y cómodo
Se hospedó 2 noches en octubre de 2023
Respuesta de Jared, el 25 oct. 2023
Hello Joseline! We're very happy to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Excelente

Alejandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jared, el 22 sept. 2023
Hello Alejandra! We're glad to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Excelente

Jacobo Armando

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Aunque lejana del centro de Boston, es un lugar muy agradable
Se hospedó 4 noches en agosto de 2023
Respuesta de Jared, el 17 ago. 2023
Hola jacobo! Estamos muy contentos de saber que disfrutó de su estadía con nosotros. Esperamos volver a verte pronto!

8/10 Bueno

Diana

10/10 Excelente

Erika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo fue excelente el personal muy amable y atento . La habitación cómoda limpia en fin lo único que le falta es un restaurante
Se hospedó 3 noches en agosto de 2022

8/10 Bueno

NÉSTOR O

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza
Decepcionante
Estuvimos por dos noches y en ninguna de ellas nos realizaron aseo, ni recogieron basura o papeles de baño , si ello es disculpa por la pandemia nadie tiene que ver con el servicio anuncian en la pagina anunciante , el primer día el desayuno fue a plazos , y no es que tengan prepara porque ya todo viene preparado y tampoco es que sea variado , una frutica cereales barra , café, jugo, pan , leche y pare contar , pero eso si en la pagina hacen grandes anuncios y sus valores cobro por noche no es que sea de los mas bajos , los aires deben revisarse
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Graciela

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Fue un lugar muy funcional, cómodo para nosotros
Se hospedó 5 noches en agosto de 2022

2/10 Terrible

Tara

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I checked in through Expedia. I arrived, the lady came out with a mouth full of food, and said my key wasn't ready yet because she was on her lunch/dinner break..Ok? I'm sorry about that?...she just left and didn't say what she was doing, and came back with my keys, said where the elevators were and that was it!...I asked about breakfast and the pool, she said the pool closed in 5 minutes so that I wasn't able to go to it..The room, wasn't good either, The AC shut off and didn't come back on, it showed an ERR code on it, I didn't bother to mention it to her because I didn't want to interrupt her lunch/dinner break as she seemed a bit upset by that. I paid too much for that room that's for sure and for not good service and for an AC that didn't work correctly. I must say the best experience as the checkout person, he was very nice to me.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excelente relación calidad precio
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Tatiu

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was verte clean no too mucho people shampoos good Quality i get impress!
Se hospedó 2 noches en septiembre de 2021
Respuesta de C, el 1 oct. 2021
Thank you for your feedback, we are glad you enjoyed your stay

10/10 Excelente

Salvador

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo exelente
Se hospedó 2 noches en septiembre de 2021
Respuesta de C, el 20 oct. 2021
Thank you for staying with us, we appreciate your feedback

10/10 Excelente

Yanilda, Aguada

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto la rapidez del check inn y check out
Se hospedó 8 noches en agosto de 2021
Respuesta de C, el 7 sept. 2021
Thank you for your feedback, we appreciate you as a valued guest.

8/10 Bueno

Marvin Josue

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Miy acogedor y buena ubicación
Excelente servicio un area de piscina excelente
Se hospedó 1 noche en mayo de 2021
Respuesta de Jaime, el 1 jun. 2021
Gracias por tus comentarios! Que tengas un buen día.

10/10 Excelente

Salvador A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel recomendable.!
Se hospedó 1 noche en marzo de 2021
Respuesta de Jamie, el 17 mar. 2021
Thank you for your feedback, glad you enjoyed your visit!

8/10 Bueno

Salvador A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Excelente hotel lo recomiendo un poco retiradas las tiendas de lo contrario todo muy bien
Se hospedó 1 noche en diciembre de 2020
Respuesta de Daniel Shilling - General Manager , el 14 dic. 2020
Fue un placer tenerte como invitado. Esperamos volver a verte pronto.

10/10 Excelente

EDGAR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente

8/10 Bueno

ISABEL

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The bistro is terribly understaffed, the long lines were unacceptable
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

SARAH

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not near of amenties
Se hospedó 2 noches en mayo de 2024
Respuesta de Shakira S. , el 16 may. 2024
Thank you for taking the time to share your feedback about our hotel. We are delighted to hear that you had a positive experience with us. Your satisfaction is our top priority and we are glad that we were able to meet your expectations.If there is anything else you would like to share or if you have any suggestions for improvement, please do not hesitate to let us know. We value your input and strive to constantly improve our services.We hope to have the opportunity to welcome you back to our hotel in the future.

10/10 Excelente

Kelly, Nepean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We will definitely stay here again. A good distance from transportation to Boston, the staff were very friendly and helpful. The room was lovely and the bed was soooo comfy! My partner and I slept great!
Se hospedó 3 noches en mayo de 2024
Respuesta de Shakira, el 16 may. 2024
Thank you for choosing to stay with us at the Courtyard Boston Billerica Bedford! We're delighted to hear that you had a positive experience during your recent visit.It's always encouraging to receive feedback, and we're thrilled that you enjoyed the service provided by our staff and found our bedding comfortable. Delivering exceptional hospitality and ensuring our guests have a comfortable stay are our top priorities, and your kind words reaffirm that we're on the right track.We truly appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

4/10 Malo

Gerald

No le gustó: Limpieza y condiciones de la propiedad
They do not clean the rooms, accept on request.
Se hospedó 2 noches en mayo de 2024
Respuesta de Shakira , el 16 may. 2024
Thank you for taking the time to provide feedback regarding your recent stay at Courtyard Boston Billerica. We deeply regret that our housekeeping procedures were not clearly communicated to you upon check-in. Please accept our sincerest apologies for any inconvenience this may have caused.At Courtyard Boston Billerica, we strive to ensure that our guests feel comfortable and well-informed throughout their stay. We understand the importance of transparency regarding our housekeeping services, and we apologize for falling short in this instance.Moving forward, we will take immediate steps to enhance our communication efforts to ensure that all guests are fully aware of our housekeeping policies and procedures. Your feedback is invaluable to us, and we will use it to improve the overall guest experience.We sincerely hope that you will give us another opportunity to exceed your expectations in the future. If there is anything we can do to rectify this matter or make your next stay more enjoyable, please do not hesitate to contact me directly at [your contact information].Once again, thank you for choosing Courtyard Boston Billerica. We appreciate your patronage and hope to welcome you back soon.

10/10 Excelente

mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay!
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Nestor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a little expensive for the stay but all in all not upset at all
Se hospedó 2 noches en marzo de 2024
Respuesta de Shakira , el 11 may. 2024
Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our property. Our team strives to provide exceptional service and a memorable experience for all our guests, and it's rewarding to know that we succeeded in doing so during your visit.We can't wait to welcome you back for another wonderful stay in the future. If there's anything specific you'd like during your next visit, please don't hesitate to let us know. We're here to ensure your next stay is even more enjoyable than the last.Warm regards,

10/10 Excelente

Sherone

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check out was great. Check in gentleman did not deliver professional service however. But everything else was very good. It was clean and the grounds are well maintained. Decor was beautiful.
Se hospedó 1 noche en mayo de 2024
Respuesta de Shakira, el 6 may. 2024
Thank you for choosing to stay at Courtyard Boston Billerica. We're delighted to hear that overall, you enjoyed your time with us.However, it's disheartening to learn that you did not receive the warm welcome we strive to provide from our Front Desk Staff. Please accept my sincere apologies for any disappointment or inconvenience this may have caused you. Rest assured, I take your feedback seriously and will utilize this as a valuable coaching opportunity to ensure that such incidents remain isolated occurrences in the future.Our goal is to consistently deliver exceptional service to all our guests, and we regret falling short of your expectations in this instance. We truly appreciate your understanding and patience.We hope to have the opportunity to host you again in the near future and demonstrate the high standards of hospitality that Courtyard Boston Billerica is known for. Should you have any further feedback or concerns, please don't hesitate to reach out to me directly.Thank you once again for your feedback, and we look forward to welcoming you back for a more enjoyable experience.Warm regards

10/10 Excelente

Ange

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Shakira, el 24 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing feedback about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for your kind words! We are delighted to hear that you had a great stay with us. It means a lot to us that you enjoyed your time at our hotel. We would love to have you as our guest again whenever you are in the area. Thank you for choosing our hotel.

8/10 Bueno

Marie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall excellent. Water pressure in the shower is the only issue. Very low.
Se hospedó 1 noche en abril de 2024
Respuesta de Shakira, el 24 abr. 2024
Thank you for choosing to stay at the Courtyard Boston Billerica/Bedford. We're delighted to hear that you enjoyed your recent stay with us.However, I do apologize for the inconvenience you experienced regarding the water pressure during your stay. Please know that your comfort and satisfaction are our top priorities, and we take your feedback seriously. I have promptly informed our maintenance team about your concern, and they have addressed the issue to ensure that it was an isolated incident.We appreciate your understanding and patience in this matter. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're committed to providing you with a seamless and pleasant experience each time you choose to stay with us.We look forward to welcoming you back to the Courtyard Boston Billerica/Bedford in the future.

10/10 Excelente

Catherine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Situé près du Gilette Stadium
Se hospedó 2 noches en abril de 2024
Respuesta de Jared, el 17 abr. 2024
Bonjour Catherine,Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous dans notre propriété ! Nous sommes heureux d'apprendre que nous avons pu offrir une expérience 5/5 ! Nous espérons te revoir bientôt.

8/10 Bueno

Derek, Pawling

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place, clean and updated. Staff was very helpful and courteous, breakfast was very good. Not easy to find your way in and out of the corporate development. GPS was not helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de Jared, el 17 abr. 2024
Hello Derek,We're happy to hear you enjoyed your stay with us! We appreciate your kind words about our staff and breakfast. I am sorry to hear you had some issues finding us. Please let us know what we can do to achieve that 5/5. We hope to see you again in the future!

10/10 Excelente

David

Se hospedó 1 noche en abril de 2024
Respuesta de Shakira , el 6 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing feedback about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for your kind words! We are delighted to hear that you had a great stay with us. It means a lot to us that you enjoyed your time at our hotel. We would love to have you as our guest again whenever you are in the area. Thank you for choosing our hotel.Warm Regards

8/10 Bueno

Isabelle

Se hospedó 1 noche en abril de 2024
Respuesta de Shakira , el 6 may. 2024
Thank you for choosing to stay at the Courtyard Boston Billerica. We're thrilled to hear that you enjoyed your time with us!As we constantly strive to enhance our guests' experiences, your feedback is invaluable to us. We're eager to learn more about your stay and how we can further elevate it to a 5/5 experience. Your insights will help us tailor our services to better meet your expectations and those of our future guests.Please feel free to share any suggestions or areas where you feel we could improve. Your input will guide us in refining our offerings and ensuring that each guest receives the exceptional service they deserve.Once again, thank you for your patronage and for taking the time to share your thoughts with us. We look forward to welcoming you back to Courtyard Boston Billerica for another memorable stay.Best regards

4/10 Malo

erica

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Arrived at 5 pm, rooms were not ready to check in. Stayed in the lobby for about two hours. Lady at the front desk took my phone number to call me whenever the room was ready.. never got a call. I had to go back and and ask again for the room almost two hours later I had to get ready, had somewhere to be and the wait was veryyy inconvenient.
Se hospedó 1 noche en abril de 2024
Respuesta de Courtyard Boston Billerica, el 17 abr. 2024
Hello Erica,We are very sorry to hear you had a less than ideal stay with us. We always try to give the best service to our guests and make there stay as convenient as possible, and we're very sorry we failed that. We want to make this right. We're going to reach out to you on Expedia to try and make this right. We hope to hear from you soon.

8/10 Bueno

Hue-Kyung

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean room
Se hospedó 1 noche en abril de 2024
Respuesta de Jared, el 17 abr. 2024
Hello Hue-Kyung,We're very happy to hear you enjoyed your stay with us here at the Courtyard! Although it seems it could've been a bit better. Please let us know what we can do to improve your next stay with us and make it a 5/5 stay. We hope to see you again soon!

10/10 Excelente

Jennifer

Se hospedó 1 noche en abril de 2024
Respuesta de Shakira , el 6 may. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a 10/10 experience at our hotel. It is our top priority to ensure that our guests have a memorable stay, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you again for choosing our hotel.Warm Regard

10/10 Excelente

Mahdi, New York

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Kate, el 14 abr. 2024
Dear Mahdi, Thank you for leaving us a perfect score! Your 5/5 rating speaks volumes, and we're thrilled that you had such a fantastic stay. Your satisfaction is our top priority, and we're delighted to have met your expectations. Should your travels bring you back our way, we'd be honored to host you again. Thank you for choosing our hotel!

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Kate, el 14 abr. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a 5/5 experience at our hotel! It is our top priority to ensure that each of our guests has a memorable stay, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you again for choosing our hotel.

10/10 Excelente

Jaime

Se hospedó 3 noches en marzo de 2024
Respuesta de Shakira, el 6 may. 2024
I wanted to take a moment to express our sincere gratitude for choosing to stay at Courtyard Boston Billerica during your recent visit. It was our pleasure to have you as our guest, and we're delighted to hear that you enjoyed your stay with us.Providing a comfortable and memorable experience for our guests is our top priority, and it's always rewarding to receive positive feedback. Your satisfaction means a lot to us, and we're thrilled that we could meet your expectations.Should your travels bring you back to the area, we would be honored to host you again at Courtyard Boston Billerica. Please don't hesitate to reach out if there's anything we can assist you with in the future.Once again, thank you for choosing to stay with us. We look forward to welcoming you back soon.Warm regards

10/10 Excelente

juan Angel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome
Se hospedó 2 noches en abril de 2024
Respuesta de Jared, el 10 abr. 2024
Dear Juan,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 Excelente

Helen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Shakira Singleton, el 9 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing feedback about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for your kind words! We are delighted to hear that you had a great stay with us. It means a lot to us that you enjoyed your time at our hotel. We would love to have you as our guest again whenever you are in the area. Thank you for choosing our hotel.

10/10 Excelente

Debra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in man was awesome!
Se hospedó 1 noche en abril de 2024
Respuesta de Shakira, el 9 abr. 2024
Thank you for taking the time to provide feedback on your recent stay with us at Courtyard Boston Billerica Bedford. We are delighted to hear that you enjoyed your experience and greatly appreciate your loyalty to our hotel.We strive to provide exceptional service and a comfortable environment for all our guests, and your positive feedback motivates us to continue delivering memorable stays.We can't wait to welcome you back for another fantastic stay in the near future. If there's anything specific you'd like during your next visit, please don't hesitate to let us know.

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Shakira, el 9 abr. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a 5/5 experience at our hotel. It is our top priority to ensure that our guests have a memorable stay, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you again for choosing our hotel.

8/10 Bueno

Etienne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean. Well maintained
Se hospedó 2 noches en marzo de 2024
Respuesta de Jared, el 3 abr. 2024
Dear Etienne,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 Excelente

Cathy Ann, Drummondville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely big room! Hotel restaurant was excellent!
Se hospedó 2 noches en marzo de 2024
Respuesta de Jared, el 31 mar. 2024
Dear Cathy Ann,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay

4/10 Malo

Jessica, Lowell

They tried to take the security deposit n another $30 on top of the $50 deposit , still waiting to be reimbursed
Se hospedó 1 noche en marzo de 2024
Respuesta de Jared, el 31 mar. 2024
Hello Jessica,We're very sorry to hear your stay with us was less than ideal. Pertaining to the incidentals hold, I will try to clarify. We place a 50 hold on the credit card that you provide us for incidentals. Whatever you charge to your room is subtracted from that 50 and whatever's leftover is refunded to your card in 3-5 business days. I hope this helps. We hope to see you again.

10/10 Excelente

Céline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 1 noche en marzo de 2024
Respuesta de Jared, el 31 mar. 2024
Dear Céline,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay

10/10 Excelente

Leyli

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No complains other than only one observation, parking lot needs more lighting, it was a bit dark in certain areas. But other than that, it was a pleasant stay. Thank you
Se hospedó 1 noche en marzo de 2024
Respuesta de Jared, el 26 mar. 2024
Dear Leyli,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 Excelente

Terson, Québec

Se hospedó 1 noche en marzo de 2024
Respuesta de Jared, el 19 mar. 2024
Dear Terson,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property is ver clean, beds are comfortable.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jared, el 15 mar. 2024
Dear James,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.