Exterior

Opiniones de Nantasket Beach Resort

3 out of 5
Nantasket Beach Resort
45 Hull Shore Drive, Hull, MA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 547 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 240 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 108 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 58 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 47 de 1000 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Victoria

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Una muy buena decisión haber venido a este lugar
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 30 oct. 2023
We are so glad you enjoyed your stay and we hope to welcome you back on your next visit to the area.

10/10 Excelente

EDUARD

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Desayuno no hay es de pago
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Vanessa

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2022

2/10 Terrible

Carlos

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No serviciales
Olvide mi cargador con cable y lo lo pude recuperar no les importo ayudarme a recuperarlo
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Mary

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en marzo de 2021

2/10 Terrible

Josue

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Giovanni, Guatemala

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fue un excelente lugar para estar, personal muy amable.
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Desiree

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super nice hotel and great staff!
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 14 may. 2024
Thank you so much for your kind words! We're thrilled you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excelente

Timothy

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
So close to the ocean. Great breakfast at Salt Water Diner in Hull.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 30 abr. 2024
We're thrilled you enjoyed the proximity to the ocean. Your positive experience means the world to us, and we hope to welcome you back soon for more memorable moments by the sea.

8/10 Bueno

Aida

Le gustó: Limpieza y servicio y personal
Kind dirty bathroom with lots hair shower dirty just not clean rug ants food
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 30 abr. 2024
We're genuinely sorry to hear about your experience. Maintaining cleanliness is a priority, and we'll address these concerns immediately. Your feedback helps us improve, and we're committed to ensuring a more pleasant experience for all our guests.

8/10 Bueno

Ted

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
beach walk, indoor pool
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 24 abr. 2024
We are glad you enjoyed our indoor pool and location across from the beach. We hope to welcome you back again soon!

10/10 Excelente

Jeff

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 24 abr. 2024
Thank you for sharing your positive rating! We hope to see you again soon!

8/10 Bueno

Ted

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
spa was nice
Se hospedó 6 noches en abril de 2024
Respuesta de Manager , el 24 abr. 2024
Thank you for sharing your rating! We hope to welcome you back on your next visit to the area!

8/10 Bueno

Garrett

Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 13 may. 2024
Thank you for sharing your rating. We hope to welcome you back again soon!

2/10 Terrible

Lucas

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Couldn’t get in touch with Front desk for any services
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 19 abr. 2024
We apologize for the inconvenience you experienced trying to reach our front desk during your stay. Your feedback is valuable, and we will take steps to ensure better communication channels for our guests in the future. We appreciate your understanding and hope to have the opportunity to serve you better on your next visit.

10/10 Excelente

Gina

Se hospedó 1 noche en abril de 2024
Respuesta de Manager , el 1 may. 2024
Thank you for sharing your positive rating. We hope to welcome you back soon for another enjoyable stay.

10/10 Excelente

Gretchen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Absolutely wonderful hotel right across the street from the ocean. Loved it.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 15 abr. 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and the beautiful ocean views. We hope to welcome you back soon for another wonderful experience!

2/10 Terrible

Robyn

Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 24 abr. 2024
We regret that you did not enjoy your stay with us. We hope to have the opportunity to regain your trust and deliver a better experience on a future visit.

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 3 abr. 2024
Thank you for sharing your rating and we hope to welcome you back again soon!

8/10 Bueno

Olin

Se hospedó 3 noches en marzo de 2024
Respuesta de Manager, el 15 abr. 2024
Thank you for your positive rating! We hope we welcome you back again soon!

8/10 Bueno

connie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 3 abr. 2024
Thank you for sharing your rating and we hope to welcome you back again soon!

10/10 Excelente

Joyce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, parking easy, very clean room, great steak dinner at the restaurant!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 18 mar. 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay with us. We hope to welcome you back for another fantastic experience soon!

6/10 Aceptable

Christine

Viaje en pareja
While we love the beach, the price to stay at the property with the additional 75 dollar “amenities “ charge was not worth it .
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 18 mar. 2024
Thank you for sharing your feedback with us. We appreciate your love for the beach and apologize that our amenities charge did not meet your expectations. We'll certainly take your comments into consideration as we continually strive to improve our offerings and ensure a more enjoyable experience for all our guests.

4/10 Malo

Robson

No le gustó: Servicios y condiciones de la propiedad
Hi
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 15 mar. 2024
We are sorry you were not entirely satisfied with your stay. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 Excelente

Jacki

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 3 abr. 2024
Thank you for your positive rating! We hope to welcome you back for another enjoyable stay in the future.

8/10 Bueno

Robert

Clearly…some accountant is involved in cost cutting…. 2nd time in a month. Fireplaces that don’t work..same with elevators, staff not trained, exterior paint on balconies looking tired and in need of repair..soon they will lose resort statud and we’re re-thinking booking a wedding. So sad.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 28 feb. 2024
We appreciate your candid feedback, and we genuinely apologize for the issues you've encountered during your recent visits. We understand your concerns, and rest assured, we take them seriously.Our commitment to providing a quality experience is unwavering, and we assure you that we are actively addressing the challenges you've highlighted. We are working to resolve the fireplace and elevator issues promptly. We are genuinely sorry for any inconvenience caused, and we hope to have the opportunity to regain your trust.

6/10 Aceptable

Baozhu

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room check in too late
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 28 feb. 2024
We are sorry you were not satisfied with our check in time. We hope to welcome you back for an improved experience in the future.

4/10 Malo

Elaina

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Could be so much better
This hotel was for a Valentine's celebration with my husband. We arrived and our fireplace didn't work. I called the front desk and was told maintenance would be up. 20 minutes later I called again and asked again saying the night is being wasted and to be moved to a different room. We moved from the 3rd floor ocean view to a 2nd floor ocean view. The funny dream staff was edgy like it was our fault the fire place was broken. It was a nice room but you could hear the people above us walking around and the floors were very squeaky and kept us awake. It also stunk like cigarettes. Not ideal! Also the rug in several areas throughout the hotel are torn and need to be repaired. For the price, they can do better in customer service for sure and maintenance should be available quickly.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 13 feb. 2024
We sincerely apologize for the inconvenience you experienced during your Valentine's celebration. It's disheartening to hear about the issues with the fireplace, noise disturbances, and the odor in your room. We appreciate your honesty and hope you would consider giving us another opportunity to provide you with a more enjoyable experience in the future.

10/10 Excelente

Brigitte

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
3e1d3c7c-1680-4b03-829d-2d2680e4a447
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager, el 13 feb. 2024
We are glad you enjoyed your stay. Thank you for sharing your rating!

10/10 Excelente

Mariya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Exactly what I needed for a quick 2 night stay!
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 13 feb. 2024
We're delighted to hear that our accommodations were exactly what you needed for your quick two-night stay! Thank you for taking the time to share your positive experience. Should your plans bring you back our way, we look forward to welcoming you again.

10/10 Excelente

Peter, Ayer

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 6 feb. 2024
Thank you for sharing your positive rating. We hope to welcome you back again soon!

6/10 Aceptable

Tamara

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 31 ene. 2024
Thank you for sharing your rating. We are sorry you were not entirely satisfied with your stay and we hope to welcome you back for a more enjoyable experience in the future.

8/10 Bueno

Anthony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was super friendly and kind. Overall cleanliness was good, and the feel of the hotel in general was nice and updated. Downside was that our room smelt of cigarettes, even though they are supposed to be a smoke free property. & I’m not sure what it was but there was a loud annoying noise running throughout our entire stay, sounded like there were large washer machines going right above our room.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 29 ene. 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff super friendly and kind, and that you appreciated the overall cleanliness and updated feel of the hotel.We sincerely apologize for the inconvenience you experienced with the smell of cigarettes in your room and the disruptive noise during your stay. This does not align with our commitment to providing a comfortable and enjoyable experience for our guests. We will investigate the issues raised and take corrective measures to ensure they do not recur.Your input is invaluable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an improved and more pleasant stay in the future.

10/10 Excelente

Darrin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager , el 23 ene. 2024
Thank you for sharing your positive rating! We hope to welcome you back soon!

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic resort Fantastic rooms and views incredible staff and service!]👍👍
Se hospedó 3 noches en enero de 2024
Respuesta de Manager, el 23 ene. 2024
Your positive feedback means the world to us. We look forward to welcoming you back for another fantastic stay in the future!

2/10 Terrible

Christine

Se hospedó 1 noche en enero de 2024
Respuesta de Manager , el 18 ene. 2024
We regret that you were not entirely satisfied with your stay. We hope to have the opportunity to welcome you back for an improved experience.

10/10 Excelente

Fred

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Like how clean and new it was.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 17 ene. 2024
Thank you for sharing your kind words! We hope to welcome you back for another enjoyable visit soon!

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 18 ene. 2024
Thank you for sharing your positive rating! We appreciate you choosing our hotel for your stay!

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
The hotel is beautiful, one of my favorites..The staff are friendly, the beds are super comfy. Convenient to lots of restaurants, the only complaint I would have is the room is not the cleanest I had to use my own lysol wipes to wipe stuff down. Other than that everything else was great..
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 8 ene. 2024
Thank you for your kind words and for choosing our hotel as one of your favorites! We're delighted you enjoyed our friendly staff, cozy beds, and convenient location. We apologize for any cleanliness concerns; your feedback is valuable, and we'll address this to ensure a more pristine experience for our guests. We look forward to welcoming you back for an even better stay next time!

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager , el 8 ene. 2024
Thank you for sharing your feedback. We appreciate your positive rating!

4/10 Malo

Robert

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
If they ( Resort) invested in the physical property, and put on some more staff, it would be a five star Resort. Alas, they have hired a “ bean counter” who has told upper management he or she will “ draw a line on costs”… penny wise, pound foolish. One of the great locations on the south shore. Elevators broken, restaurant closed on New Years Day, no room service, no one to help with bags…
Se hospedó 4 noches en diciembre de 2023
Respuesta de Manager, el 8 ene. 2024
Thank you for sharing your feedback with us. We appreciate your insights and concerns regarding our services and facilities. We hope to welcome you back and provide you with a more seamless stay in the future.

6/10 Aceptable

William, Spring Hill

Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager, el 8 ene. 2024
We are sorry you were not entirely satisfied with your stay. We hope to welcome you back for an improved experience in the future.

2/10 Terrible

Camden

No le gustó: Servicio y personal
I would like some sort of refund for this stay. I tried to check in twice at the appropriate check in time and the staff was so rude. I let them know we had a wedding to get ready for and was still so rude. I had STILL let them know we would be checking in late and then when we did check in we were marked as a no show and almost didn’t get our room. I want some sort of refund.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 4 ene. 2024
I'm really sorry to hear about the trouble you faced during check-in. It's definitely not the experience we aim to provide our guests. We recommend contacting the hotel general manager to discuss these issues further.

10/10 Excelente

Rita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 1 ene. 2024
Thank you for your positive rating. We appreciate you staying with us and hope to see you again soon!

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza y servicio y personal
Cute but ehh
We spent 3 nights, we had two rooms. Rooms were weirdly warm considering that it was late December, the AC was definitely not working properly. Mattress cover on one of the beds had a pretty nasty stain and we complained about it twice to no avail although beds were made daily! TV in one room didn’t work. Neither bathroom door locked. Parking is not easy.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager, el 1 ene. 2024
I'm really sorry to hear about the issues you encountered during your stay. Problems with temperature control, bedding, TV functionality, and bathroom locks are certainly not up to our standards. Your feedback is crucial, and I'll ensure these concerns are addressed immediately to enhance our guests' experiences. I apologize for the inconvenience you faced and hope we can make it right for any future stays you might consider with us.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 31 ene. 2024
We are glad you enjoyed your stay and we hope to welcome you back again soon!

6/10 Aceptable

Sidnei

Le gustó: Condiciones de la propiedad
Achei o quarto um pouco frio , pois a lareira tinha um temporizador e de hora em hora tinha que ficar ligando .
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 1 ene. 2024
We are sorry the fireplace did not meet your expectations. We appreciate you sharing your thoughts, and we hope to have the opportunity to create a more satisfying experience for you in the future.

10/10 Excelente

Julia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 1 ene. 2024
Thank you for your positive rating! We hope to welcome you back again soon!

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad
This place is poorly run now
This has been the worst hotel experience I’ve endured ever!!!! Hearing g vent over my bed sounds like a freight train so it wakes me all during the night .. no solid sleep. Broken phone, no way to call desk so I had to walk to front desk with all questions. Hotel employee came to fix the phone and not knocking, walked into the bedroom unannounced. Wall looks like it has 2 blood stains that are not small.. so so so many issues it’s very disheartening..!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 1 ene. 2024
I'm truly sorry to hear about your disappointing experience. Your comfort and peace of mind are our priorities, and it's disheartening to learn about the issues you faced. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.