Pros:
• We felt very safe in the complex.
• Complex was ON the beach, beautiful well kept grounds, beach and pool.
• There are two (2) cabanas with 2 lounge chairs at the beach entrance.
• Full time residents were very friendly and helpful with restaurant / site seeing ideas.
• Complex staff was friendly, WHEN you could find them, but were never able to fix anything.
• Condo interior was as described & photographed.
Cons:
• Ocean views are substantially obstructed (about 95%) and not as pictured in the advertisement due to palm tree tops in this 4th floor/penthouse condo. The advertisement photos seem to have been taken when this building was new, many years ago. See photos taken on 1/1/17.
• The elevator was out of service for 9 out of our 10 days stay, full time residents stated that this has been a problem for years.
• Wireless Internet service in the condo was down for 7 days - it took an act of congress to get a service tech out to fix the problem.
• Water leaks from the ceiling/light fixtures in both the 2nd bedroom and bathroom (large puddles of water). I slipped and injured my knee on the wet tiles.
• Shower water was NEVER hot, water heater had been turned down and the valve handle removed.
There are 4 buildings to the complex. This condo is in the original building (oldest of the 4), we would advise staying in one of the newer buildings. We contacted the owner during and after our stay and attempted to come up with a reasonable adjustment to the rental amount, but were promptly denied. Owner stated this is not a hotel and we should not expect services as a hotel as these things were beyond his control. He did offer on the 8th day to let us stay in another of his units, but were told there were no openings. Reportedly the owner was the original developer, and as such we would not stay in one of these units again.