Vista frontal de la propiedad

Opiniones de Pachira Lodge

3 out of 5
Pachira Lodge
Tortuguero, Colorado, Limón

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 7 de 19 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 7 de 19 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 19 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 19 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 19 opiniones" "

8.6/10

Limpieza

8.0/10

Servicio y personal

8.4/10

Servicios

8.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lizeth Nohemí

Se hospedó 1 noche en abril de 2022

8/10 Bueno

Javier, Navarra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel en medio de la jungla y junto al canal
Maravilloso recorrido de dos horas por los canales del parque "cazando fotografías" de animales y paisajes.

10/10 Excelente

Omar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2024
Respuesta de Pachira Lodge, el 9 may. 2024
Hola Omar. Muchas gracias por la reseña.

6/10 Aceptable

Natesh

No le gustó: Servicio y personal
Although its located in a jungle, these are cabins. Windows does not have doors just a mesh, so if you are a light sleeper it gets really noisy. Receptionists not friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Pachira Lodge, el 8 mar. 2024
Hello Natesh.Thank you very much for your comment. Your opinion is very important to us. We are very sorry for what happened at the reception, this helps us identify points for improvement in our hotel. We hope to be able to give you better service for future reservations.

6/10 Aceptable

Beryl

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Servicio y personal
We were not provided with information about arrival arrangements or tours even though I had emailed the property about the latter. We were told that the last boat to the property was at 4 or 4.30pm. In fact this was for the public taxi boat and we weren't informed that we could take a private boat if we arrived late. It was all very confusing and stressful. The property itself is beautiful with lots of animals to watch but the food is not good and we were placed at poorly placed tables and were told where to sit with little option to change places. The rooms are close together so we can hear other guests in their rooms and using the facilities. I had to ask the staff twice to change my sheets and pillows as the former was not clean and the latter smelled bad. They did eventually change them. Also the pool towel was stained do I had to ask to change that also. The reception staff were generally nice but didn't have a lot of information which we needed. We had good guides for the excursions organised by Pachira Lodge.
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Kristina

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Jungle lodge, basic but nice pool
We stayed here for three nights. Enjoyed ourselves. Standout points: - great pool from which we spotted toucans, spider monkeys, and a variety of other wildlife - paper thin walls in the rooms (could hear our neighbours speaking at a normal volume) - bat and a cockroach both found their way into our room, but we’re in the jungle so… to be expected? - front desk was - sometimes - staffed - and sometimes not - not much to do around the property (and by that, I mean nothing, except for the pool and a small walking trail). Once you’re here, you’re stuck unless you’re taking a water taxi off the property ($5 per person each way into town) - amazing wildlife everywhere. Crabs burrowing in holes, iguanas and green basilisks, the jungle soundtrack is truly outstanding - eco friendly - no A/C, TVs or fridges in the rooms- basic, but you’re in the jungle. Enjoy the jungle! - meal times felt like summer camp (food was basic); wish they had coffee in the room or coffee provided throughout the day in a localized spot Overall we enjoyed our stay.
Se hospedó 3 noches en abril de 2023

8/10 Bueno

patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Belle chambre au calme (sauf les singes :-) ), personnel tres serviable. Cadre magnifique. Restaurant style buffet nourriture correcte (ne correpondant pas a nos recherches de nourriture locale) avec ambiance impersonnelle. Verre en plastique au bar correcte à la piscine mais aurais préféré un vrai verre le soir sur la terrasse

10/10 Excelente

Eileen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pachira Lodge is remarkable. The 1 hr boat ride into Tortugero alone was amazing. The property is located in front of the main lagoon, about 5 minutes by boat from the National Tortuguero Park and 3 minutes from the quaint little Village of Tortuguero. The bungalow rooms are perfectly nestled in the middle of the jungle on raised platforms connected by raised walkways. We loved that our room didn’t have a TV. We loved our windows only had screens so we could hear the rain at night, and the monkeys and birds in the morning. Howler monkeys walked across our roof, and often played overhead. Our room had two full-sized beds and the room was modern, sleek and very clean. The bathroom was lovely. The room set up and property itself exceeded our expectations. Everything on the property is extremely well-maintained and you can see the effort put into the daily management of the lodge. We were welcomed by remarkable staff who explained everything about the property, food and amenities, and were just so accommodating and friendly. WiFi coverage was very good, which we didn't expect. The property has a seperate 1km jungle path which was absolutely beautiful and packed with wildlife. We spent one summer-like afternoon at the turtle shaped pool. We were in Arenal Hot Springs right before so thought the only thing missing at the pool area was a warm-water jacuzzi. The pool bar has awesome drinks and it feels magical to be there. We will definitely be returning to Pachira!
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Ariel

Se hospedó 2 noches en diciembre de 2022

8/10 Bueno

Lynn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyable stay. We felt that complementary tea/coffee making facilities in the room is necessary. Most other hotels we have stayed in, in Costa-rica, provide this.
Se hospedó 2 noches en diciembre de 2022

8/10 Bueno

JOSE

Viaje en grupo
No le gustó: Comodidad de las habitaciones
Mask Optional / Covid Risk
Guest - Mask is not mandatory. They need to ask guest to wear mask in public areas and buffet time!!
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Bruno

Se hospedó 2 noches en julio de 2021

6/10 Aceptable

Iain

Le gustó: Limpieza y comodidad de las habitaciones
Lovely to be out in nature and all the staff were great. Unfortunately there was renovations going on right next to the pool during the day which really destroyed the relaxation. I would be very careful booking this hotel through hotels.com as I did as nothing was communicated to us - apparently our transfers were included as well as it being full board but we ended up paying our own transfers anyway as we were not told this until the hotel contacted us a day before we were going there. We were also told that we booked through Expedia which was news to us so obviously this was done by hotels .com - all in all a very odd situation
Se hospedó 3 noches en octubre de 2019
Respuesta de Reservations, el 5 nov. 2019
Greetings from Costa Rica! We are pleased that you enjoyed your stay in the middle of nature. We apologize for the construction, we care about improving every day. Pura vida!

8/10 Bueno

BRIGITTE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très bel hôtel, très bien placé
Un très bel hôtel, bon confort, nourriture bonne, simple et saine, placé en pleine forêt en bord de fleuve, nature luxuriante, singes et toucans en prime, belle piscine, grande détente en bord de fleuve. Magnifique moment !

8/10 Bueno

Yolanta, Edmonton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A treasure in the middle of the rain forest
Pachira Lodge is on a canal, on the Caribbean side of Costa Rica. A rustic lodge, with great food. The room could have been a bit more comfortable, but all in all a great experience. Wonderful staff, very knowledgeable guides. You have the feeling that you are in the middle of the jungle. Lovely pool area and beautiful garden and pathways to the bungalows. Highly recommended.

6/10 Aceptable

Not Provided

Le gustó: Limpieza y condiciones de la propiedad

10/10 Excelente

Carlos, New York

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Excellent concentration on detail and the service staff was very helpful and attentive. Food was great and the accomodations were kept very clean and comfortable. Transportation to and from the hotel was also commendable and on time.

10/10 Excelente

Marveeny, Connecticut

Le gustó: Limpieza y servicio y personal
Amazing Location
I stayed here with my teenage children as part of a Caravan tour. Our 2 bed bungalow was nestled into the jungle on raised platforms connected by raised walkways, to minimize impact to the forest.The room itself was average, but we did not spend much time in it. Howler monkeys walked across our roof, and often played overhead. My daughters had problems with mosquitos in their room, but I did not. Their were sloths, howler and spider monkeys and many bird varieties. The wildlife alone is worth the trip. We spent an amazing afternoon at the turtle shaped pool, watching an entire family of spider monkeys frolicking in the landscaping and occasionally drinking from the pool/waterfall. I would definitely return. It would be a very romantic location without kids...

8/10 Bueno

もりちゃん, 横浜、日本

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
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