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Opiniones de Microtel Inn & Suites by Wyndham Aransas Pass/Corpus Christi

2 out of 5

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 347 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 385 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 144 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 70 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 56 de 1002 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

7.4/10

Servicios

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

jonathan

Viaje familiar con niños
No le gustó: Condiciones de la propiedad
No limpiaron en toda la estancia la habitación, la persona que nos recibió es poco flexible ante necesidades.
Se hospedó 3 noches en abril de 2024
Respuesta de Brittany D. , el 8 abr. 2024
Dear Jonathan, Thank you for sharing your experience with us. We truly value your feedback. Rest assured, we take your comments seriously and will investigate the issues you've mentioned regarding room cleanliness and staff flexibility. Your comfort and satisfaction are our top priorities, and we're committed to addressing these concerns to ensure a better experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,

10/10 Excelente

Germán

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The shower didn't work and the bedroom didn't smell good at all.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Abby M., el 7 dic. 2023
Dear German,Thank you for sharing your recent experience with us. We're truly sorry to hear your experience. Ensuring the comfort and functionality of our facilities is paramount, and rest assured, we take your feedback seriously, and our maintenance team will promptly look into the shower issue you have reported to ensure it's in perfect working order. Additionally, we'll investigate your concerns regarding the room odor.We hope you'll consider giving us another opportunity to provide you with a more pleasant and seamless stay on your next return to Aransas Pass/Corpus Christi, Tx. Warm regards,

6/10 Aceptable

Maurilio

Se hospedó 1 noche en agosto de 2023
Respuesta de Brittany D. Marketing Team, el 1 sept. 2023
Dear Maurilio, Thank you for taking the time to provide us with your feedback and for choosing to stay at our hotel. We appreciate your input and are committed to continuous improvement.If there are specific areas in which we can enhance your experience, please feel free to share your thoughts with us. We hope to have the opportunity to welcome you back and provide you with a better stay in the future.Best,

10/10 Excelente

Adriana

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente servicio y comodidad
Se hospedó 1 noche en marzo de 2023
Respuesta de ash, el 24 mar. 2023
Gracias por sus comentarios positivos, nos complace que haya disfrutado de su estadía con nosotros en Microtel Inn and Suites. Esperamos verte de nuevo.

6/10 Aceptable

William

Viaje familiar
No le gustó: Limpieza
Se hospedó 2 noches en marzo de 2023
Respuesta de Ash, el 18 mar. 2023
Good afternoon, We want to thank you for staying with us.We are happy to see you enjoyed your stay with us at Microtel Inn & Suites by Wyndham. We hope to see you again.

10/10 Excelente

Alma R

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabuloso!
Agradable, limpio, cómodo. Lo volveria a reservar.
Se hospedó 1 noche en agosto de 2021
Respuesta de Front Desk Kellie, el 10 ago. 2021
Thanks so much for staying with us at the Microtel Inn & Suites by Wyndham in Aransas Pass, TX. We will make sure to let our staff know how amazing they where and we look forward to seeing you again in the future.

8/10 Bueno

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La amplitud de la habitación, me gustaría q variarán el desayuno... Y que afuera haya una area de sentarse los fumadores para q no estén en la puerta de entrada.
Se hospedó 2 noches en octubre de 2019
Respuesta de front desk, el 15 oct. 2019
Thank you for your feedback

10/10 Excelente

Alma R

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio y atención. Muy limpio y cómodo
Se hospedó 1 noche en agosto de 2019
Respuesta de Front desk staff., el 3 sept. 2019
Gracias nos alegra que haya disfrutado de su estancia

10/10 Excelente

Hector

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy limpio y confortable habitación
Muy bonita experiencia y el trato fue amable y cordial..

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

BLANCA NELLY, monterrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
olor raro
olor raro en habitación, como a cloro

10/10 Excelente

Abraham, Mc Allen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
perfecto
Super bn muy limpio y excelente atención

8/10 Bueno

Fernando, Naucalpan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No es de playa
Definitivamente no es un hotel de playa, se encuentra muy cerca de la terminal del ferry que te lleva a Isla del Padre

10/10 Excelente

Raymond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were fantastic ,clean cold always a/c was plus super cold
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Raymond, We're thrilled to hear that you found our rooms refreshing. Your satisfaction means the world to us, and we can't wait to welcome you back for another fantastic stay in the future at Microtel Inn & Suites Aransas Pass!Until then, Stay safe!

10/10 Excelente

Laurence

Viaje familiar
Le gustó: Servicio y personal
It’s a good value for what it is, a convenient place to take a shower and sleep. My only dislike was the mattress. It seem to be broke down on my side of the bed, which made it feel like I was rolling out throughout the night.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Laurence, We really appreciate you taking the time to share your experience with our Microtel team. It's great to hear that you enjoyed your stay overall. Your comfort is top priority, so we'll definitely take a look and investigate your feedback and make sure everything's in tip-top shape for your next visit. We are looking forward to having you back for some more good times!Until next time,

10/10 Excelente

Kyle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Kyle, Oh, wow! Thanks a ton for the perfect rating! It means the world to us that you had such a fantastic experience during your visit to Microtel Inn & Suites Aransas Pass. We're all about making sure our guests have a top-notch time, so we can't wait to welcome you back for more good times soon! Stay cool until next time,

10/10 Excelente

Roselia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
So clean! Great breakfast! Not too far from H‑E‑B or ferry
Se hospedó 1 noche en abril de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Roselia, Thank you for the 5/5 rating, you sure make us blush! Our team is happy to hear that our location was really convenient for you and made exploring a breeze! We can't wait to have you back to Microtel Suites Aransas Pass for more good times soon!

10/10 Excelente

Samantha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A good place to stay for a trip
Se hospedó 2 noches en mayo de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Samantha, Thanks a bunch for the shoutout and for the gift of you choosing our hotel for your stay. We're thrilled to hear that you found Microtel Aransas Pass to be a good spot for your trip. We're all about making sure our guests have a fantastic stay, so we can't wait to welcome you back for another awesome trip soon! Stay safe,

10/10 Excelente

Anna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For a last minute trip my partner and I enjoyed staying here
Se hospedó 1 noche en abril de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Anna, Your happiness means the world to us here at Microtel Inn & Suites Aransas Pass, Tx, and we're thrilled we could be a small part of your adventure. Can't wait to welcome you both back for more spontaneous fun soon! Stay safe out there,

10/10 Excelente

Debra

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was awesome. Hot tub needs to be repanted
Se hospedó 1 noche en abril de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Debra, Thanks a ton for your stay and for the awesome feedback. I'm thrilled to hear that you enjoyed our breakfast offerings and that that made your stay even better. Your input is super valuable to us as we work to make every stay fantastic. Can't wait to welcome you back for more good times again at Microtel Suites Aransas Pass. Safe travels,

6/10 Aceptable

Maria

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The hotel had a clean smell. The beds were comfortable. The bathroom needs to be updated with a few repairs. The top of doorway is very rusty. The shower spout is about an inch away from the wall allowing water into the wall. Sink faucet is positioned too far back. No tissues available. Only printer was out of toner.
Se hospedó 1 noche en abril de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Maria, We are very appreciate that you chose us for your stay and have taken the time out of your day to share your feedback with us. I'm thrilled to hear that you enjoyed the cozy vibe during your stay. Your insights about the bathroom are super helpful, and we'll definitely take note of them as we continue to make improvements. Can't wait to welcome you back for another fantastic visit soon!

10/10 Excelente

T

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear T, Thanks a bunch for the perfect rating! Our team at Microtel Aransas Pass is thrilled to hear that you had a fantastic experience during your stay. Can't wait to have you back for more good times soon!

6/10 Aceptable

Jeffery

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Jeffery, Thanks for taking the time to leave a rating! We appreciate your feedback and hope to have the opportunity to make your next stay even better in the future. Let us know if there's anything specific we can do to improve.Warmly

8/10 Bueno

Ernesto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
room was clean and it was conveniently located.
Se hospedó 2 noches en abril de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Ernesto, Our team at Microtel Suites Aransas Pass really appreciates you sharing your experience. Your satisfaction is our top priority, and we look forward to welcoming you back for another stay soon! All our best,

6/10 Aceptable

Maria

Viaje en pareja
Le gustó: Condiciones de la propiedad
I always like that the hotel smells nice and the bedding is clean and crisp. I didn't like that we stayed for two days and they didn't make the bed; they only took out the trash. When we first came in the room the bathroom had absolutely no toilet paper. I also needed to print a small document and their printer was out of toner both nights we were there. Even though they assured me they would have some "tomorrow" that didn't happen. Not a good experience.
Se hospedó 2 noches en abril de 2024
Respuesta de Brittany D. , el 17 abr. 2024
Dear Maria, Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the pleasant scent and the cleanliness of our bedding. However, we sincerely apologize we failed to meet your expectations regarding the housekeeping and the printing services during your stay and we will investigate these issues with our housekeeping and maintenance teams. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,

10/10 Excelente

Angelica

Se hospedó 1 noche en marzo de 2024
Respuesta de Brittany D. , el 20 may. 2024
Dear Angelica, We're thrilled to see that you had a flawless experience during your stay at Microtel Suites by Wyndham Aransas Pass. Thank you for the perfect rating, and we look forward to welcoming you back for another fantastic visit soon!

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a nice inexpensive place to stay. It is great for the price. If you are looking for an affordable place to sleep while you enjoy all the coast has to offer, this is the place.
Se hospedó 2 noches en marzo de 2024
Respuesta de Brittany D. , el 6 abr. 2024
Dear John, Your words are music to our ears! We're simply delighted to hear that you found our little haven to be a charming and affordable retreat. Your comfort and satisfaction mean the world to us, and we're over the moon knowing that we've provided you with a fabulous experience without breaking the bank. Here's to many more budget-friendly stays and unforgettable coastal adventures!Safe Travels,

10/10 Excelente

Blake

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place for the price
Se hospedó 1 noche en abril de 2024
Respuesta de Brittany D. , el 6 abr. 2024
Dear Blake, Thank you for your fabulous review! We're thrilled to hear that you found our place and stay with us during your travels. Your satisfaction is our top priority, and we're absolutely delighted that we could provide you with a fantastic experience. Here's to more fabulous stays and memorable moments with us! Cheers!

10/10 Excelente

Erica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Brittany D. , el 6 abr. 2024
Dear Erica, Thank you so much for your fantastic rating! We're thrilled to hear that you had a flawless experience during your stay with us. Your satisfaction means the world to us, and we can't wait to welcome you back for another wonderful stay in the future at Microtel Inn & Suites Aransas Pass, Tx!Safe travels,

2/10 Terrible

Samantha

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very disappointing 😞 checked out a day early. The worst beds the worst services the worst breakfast. Never again will I stay. I'm terribly allergic to mold and I'm pretty sure there was mold in my room ans obviously blowing through the air-conditioning.
Respuesta de Brittany D. , el 6 abr. 2024
Dear Samantha, We're truly sorry to hear that your experience didn't meet your expectations. Your feedback is important to us, and we take your concerns seriously. We'll investigate the issues you've mentioned. We hope to have the opportunity to welcome you back again in the future. Safe travels,

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Brittany D. , el 18 mar. 2024
Dear James,Thank you immensely for awarding us with a perfect 5-star rating for your recent stay! Your satisfaction is our utmost priority, and we are thrilled to hear that we met your expectations. We are grateful for your support and look forward to welcoming you back for another wonderful experience at Microtel Inn & Suites by Wyndham Aransas Pass.Safe travels,

6/10 Aceptable

Danny

No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Brittany D. , el 18 mar. 2024
Dear Danny,Thank you for taking the time to rate your recent stay with us. Your feedback is important to us as we continually strive to improve and provide exceptional experiences for all our guests. We hope to have the pleasure of welcoming you back in the future for another stay.Warm regards,

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios
I was close to Rockport and Port Aransas. Friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Abby M. , el 10 mar. 2024
Dear Elizabeth, Thank you for your review! We're thrilled to hear that you enjoyed our convenient location near Rockport and Port Aransas, as well as our friendly staff. We hope to have the pleasure of welcoming you back for another wonderful stay soon at Microtel Aransas Pass/Corpus Christi, Tx!Warmly,

10/10 Excelente

Jillian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Jacuzzi is awesome. Beds are super comfy. Just wish they had more pillows.
Se hospedó 1 noche en febrero de 2024
Respuesta de Abby M. , el 19 feb. 2024
Dear Jillian, Thank you for sharing your thoughts on your recent stay with us! We're delighted to hear that you enjoyed our jacuzzi and comfy beds. Your comfort is our priority and we will definitely take note of your feedback regarding the pillows and consider a change as we work on our remodel. We look forward to welcoming you back soon for another fantastic experience!Warm regards,

10/10 Excelente

Dennis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en enero de 2024
Respuesta de Brittany D. , el 16 feb. 2024
Dear Dennis, We are absolutely delighted to hear that you had a perfect 10/10 experience with us! Your glowing feedback truly brightens our day and fuels our passion for delivering exceptional service. We strive to make every stay memorable, and it's wonderful to know that we hit the mark with you. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay at Microtel Inn & Suites Aransas Pass!Warm regards,

4/10 Malo

Silvia

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Brittany-Marketing Team, el 7 feb. 2024
Dear Silvia, Four out of ten? Well, isn't that a bit of a curveball! But as they say, not every suite is a perfect fit. We appreciate your feedback, and we're committed to elevating every guest experience to new heights, so we will use this as an opportunity to improve. After all, in our hotel, we believe in creating moments that sparkle and shine! Warmly,

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Brittany, Microtel Inn & Suites Marketing Team, el 7 feb. 2024
Dear Lisa, Thank you for your stay. It's always a pleasure to have such kind review ratings. We're thrilled to have been a part of your journey and can't wait to welcome you back for another unforgettable stay! Until then, stay fabulous!

8/10 Bueno

Tommy

Se hospedó 1 noche en enero de 2024
Respuesta de Abby M. , el 10 ene. 2024
Dear Tommy, Thank you for taking the time to rate your experience with us! We're delighted to know you had a positive stay overall while visiting Microtel Inn & Suites Aransas Pass. If there's anything we can do to turn that 8 into a perfect 10 for your next visit, please feel free to let us know. Your feedback helps us strive for excellence. We hope to see you again soon!

10/10 Excelente

Davidi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and hospitable. Friendly staff that was kind and helpful.
Se hospedó 1 noche en enero de 2024
Respuesta de Abby M. , el 9 ene. 2024
Dear David, On behalf of the entire Microtel Aransas Pass team, we extend our heartfelt gratitude for your glowing 5-star review! Your positive feedback about your recent stay truly brightened our day.We're thrilled to hear that you found our hotel clean, hospitable, and our staff friendly, kind, and helpful. Creating an exceptional experience for our guests is at the core of what we do, and knowing that we succeeded in meeting your expectations fills us with immense joy.Your appreciation motivates us to continue delivering the highest standards of hospitality and service. At Microtel Aransas Pass, Tx, ensuring your comfort and satisfaction is our priority, and we're delighted that we could make your stay a memorable one.Thank you for choosing Microtel Aransas Pass. We can't wait to welcome you back for another fantastic stay whenever your travels bring you our way!Warm regards,

8/10 Bueno

Maria

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Abby M. , el 27 dic. 2023
Dear Maria,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to see that you had a positive stay overall.If there are any specific areas where you feel we could improve or any suggestions you'd like to share, please don't hesitate to reach out. Your insights are valuable as we strive to ensure the best possible experience for all our guests.We hope to have the opportunity to welcome you back for an even better stay in the future to Microtel Inn Aransas Pass, Tx. Warm regards,Hotel Marketing Team

8/10 Bueno

Jorge

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful
Everything was wonderful other than my room being next to an exit door. There were a lot of people coming in and out late at night and early in the morning. Well, you are able to hear the door loud when they open and the door shut behind him. But other than that everything was great, I would definitely stay there again.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Abby M. , el 27 dic. 2023
Dear Jorge, Thank you for sharing your feedback following your recent stay. We're delighted to hear that overall, you had a positive experience with us.We apologize for the disturbance caused by the proximity of your room to the exit door. Your comfort is essential to us, and we understand how noise disruptions can affect your stay. We'll make note of your preference for a quieter room for any future visits to ensure a more peaceful experience.We're thrilled that despite this inconvenience, you enjoyed your stay, and we look forward to welcoming you back for another great experience.Warm regards,Hotel Marketing Team

8/10 Bueno

Natalie

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
It was perfect for one night quick stay. Room was fine. Beds comfortable, mattress firm but I like that. Bathroom was not best but did the trick. In need of some updates but for what we paid it was fine. Breakfast in morning was way better than expected. My daughter loved it.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Abby M. Hotel Marketing Team, el 25 nov. 2023
Dear Natalie, Thank you for sharing your detailed experience with us! We're delighted to hear that your one-night stay at Microtel Inn & Suites Aransas Pass was comfortable overall.Your feedback regarding the room comfort and the enjoyable breakfast experience is wonderful to hear. We're thrilled that your daughter loved it – that's what we strive for, making every guest's experience memorable, especially when it comes to breakfast delights.We understand your observations about areas needing updates, and rest assured, we're constantly working on enhancing our facilities to ensure a more delightful experience for our guests.Your feedback is incredibly valuable to us, and we appreciate your understanding. Should your plans bring you our way again, we'd love the opportunity to welcome you again for another enjoyable stay.Warm regards,

10/10 Excelente

Phil

Se hospedó 1 noche en noviembre de 2023
Respuesta de Abby M. , el 7 dic. 2023
Dear Phil,Thank you for taking the time to rate your stay with us. We're thrilled to see that you had a wonderful experience during your time while visiting Aransas Pass and staying at Microtel Inn & Suites. Your perfect score is greatly appreciated and motivates us to continue delivering exceptional service.Should you have any specific feedback or requests in the future, please feel free to share. We're here to ensure every visit is nothing short of excellent.We look forward to welcoming you back for another fantastic stay.Warm regards,

10/10 Excelente

Maria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast they provide was great! Everything was very clean and comfortable.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Abby M. , el 10 nov. 2023
Dear Maria,Thank you for taking the time to share your perfect 5/5 score and for highlighting your experience with us! We're thrilled to hear that you enjoyed breakfast and appear to have had a fantastic stay. We love great feedback as it motivates our staff to continue striving for the best hospitality that we can offer. We love to hear that you enjoyed the cozy environment as well. These are top priorities for us, and we're smiling ear to ear knowing that we could meet your expectations.We look forward to welcoming you back for another fantastic stay at Microtel Inn & Suites Aransas Pass. If you have any further comments or suggestions, please feel free to share. Your satisfaction is our utmost priority.Warm regards,Hotel Marketing Team

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Stay was good, but AC was not working well either room was freezing cold or humid, and don’t think that they vacuumed!
Se hospedó 2 noches en octubre de 2023
Respuesta de Brittany D., el 30 oct. 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your comments and are pleased to hear that you had an overall good stay with us. I apologize for the inconvenience you experienced. Our team is dedicated to ensuring the comfort of our guests, and it seems we fell short in this aspect during your stay. We will certainly look into the issue and make the necessary adjustments to maintain a more consistent temperature in the rooms.Rest assured that we have a rigorous cleaning protocol in place, and we will investigate this matter to ensure it doesn't happen in the future.Your feedback is invaluable to us, as it helps us improve and deliver a better experience for our guests. If you decide to visit us again in the future, we will do our best to ensure that your stay is flawless. Thank you for choosing our hotel, and we hope to welcome you back soon for a more comfortable and enjoyable stay.Warm regards,Microtel Suites Aransas Pass Marketing Team

10/10 Excelente

Fernando

Se hospedó 1 noche en octubre de 2023
Respuesta de Brittany D. Microtel Aransas Pass Marketing Team, el 19 oct. 2023
Dear Fernando,We sincerely appreciate your 10/10 rating! Your positive feedback is greatly encouraging to our team, and we are delighted to know that you had an excellent experience during your stay at Microtel Aransas Pass. If you ever have any specific feedback or suggestions to share in the future, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic visit.Warm regards,

2/10 Terrible

Gerald

No le gustó: Limpieza y servicio y personal
I had my bag stolen out of the parking lot. More then 2 weeks later the manager has not called me as requested. The police still have not filed a report.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brittany D, el 19 oct. 2023
Dear Gerald,We are genuinely concerned about the incident involving your stolen bag from our parking lot and the difficulties you've encountered during this time. We understand how distressing such a situation can be, and your security and well-being are of the utmost importance to us.We want to clarify that we cannot fully ascertain the circumstances surrounding the situation. It's important to note that although we are not responsible for items left in vehicles on our property, as indicated in our policy, we do take all guest feedback seriously, and we are committed to doing everything within our control to improve the security of our premises. We apologize for the inconvenience you have faced and appreciate your understanding in this matter.If you have any further questions or concerns, please feel free to reach out to us directly. Guest comfort and safety remain our top priority.Sincerely,Marketing Teammarketing@microtelap.com

4/10 Malo

Caitlin

Viaje familiar
No le gustó: Condiciones de la propiedad
Several holes in the bathroom walls, not repaired. Bathtub had several marks in the bottom appearing to be dirty. Beds are very firm. Hallways had a musty smell. The breakfast option was decent. We enjoyed the waffles.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Abby M. Marketing Team, el 3 oct. 2023
Dear Caitlin,Thank you for taking the time to share your recent experience with us. We appreciate your feedback, as it helps us continually improve our guest experience.We apologize for any inconveniences you encountered during your stay. It's concerning to hear about the condition of your bathroom and the firmness of the beds. We take these matters seriously, and we will immediately address the issues you've raised to ensure that future guests do not encounter similar challenges.Regarding the musty smell in the hallways, we are actively working to identify and resolve the source of this issue to provide a fresher and more pleasant atmosphere for our guests.On a more positive note, we're delighted to hear that you found our breakfast option decent and enjoyed the waffles. Your feedback on our breakfast offerings is appreciated, and we'll continue to strive for excellence in this aspect of your stay.Once again, thank you for sharing your observations with us. We hope you'll consider staying with us again in the future, and we're committed to providing you with an improved experience.Warm regards,

8/10 Bueno

Jill

Se hospedó 1 noche en agosto de 2023
Respuesta de Brittany D. Marketing Team, el 21 sept. 2023
Dear Jill, Thank you for taking the time to provide us with a rating of 4/5 following your recent stay at our hotel. We sincerely appreciate your feedback, although we would have loved to hear more about your experience to better understand how we can continue to improve and exceed your expectations.Our commitment is to provide exceptional service and accommodations to all our guests, and we hope to have the opportunity to welcome you back in the future to earn that fifth star and make your next stay even more memorable.Once again, thank you for choosing to stay with us. If you have any questions, comments, or additional feedback to share, please feel free to reach out to us directly. Your satisfaction is our top priority, and we look forward to hosting you again soon at Microtel Inn & Suites Aransas Pass, Tx.Best regards,

2/10 Terrible

Thomas

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Woke up to roaches in the bed. I told the clerk and she did not care. I will never stay at this chain again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brittany D. Marketing Team, el 18 sept. 2023
Dear Thomas, I'm truly sorry to hear about the unfortunate experience you had during your stay at our hotel. Please accept my sincere apologies. This is certainly not the level of service and cleanliness we strive to provide our guests, and we take your feedback very seriously.We have initiated a thorough investigation into the matter to identify the root cause and prevent such incidents from happening in the future. It is our priority to maintain a clean and pest-free environment for all our guests.I understand your decision to not stay with our chain again, but I would like to assure you that we are committed to improving our services and ensuring that future guests do not face similar issues. Your feedback is invaluable in helping us make the necessary improvements.Once again, please accept our sincerest apologies for the inconvenience you experienced during your stay. We hope you will reconsider and give us another chance in the future.Warm regards,