Habitación, 1 cama King size, para no fumadores | Camas con pillow-top y caja de seguridad en la habitación

Opiniones de Super 8 by Wyndham Cypress Buena Park Area

2.5 out of 5
Super 8 by Wyndham Cypress Buena Park Area
5651 Lincoln Ave, Cypress, CA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 230 de 775 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 228 de 775 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 126 de 775 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 79 de 775 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 112 de 775 opiniones" "

7.4/10

Limpieza

7.2/10

Servicio y personal

7.2/10

Servicios

7.2/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

CARLOS BELTRAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ninguno
Se hospedó 1 noche en abril de 2024
Respuesta de FD, el 23 abr. 2024
It's incredibly rewarding to know that our efforts to provide exceptional service are appreciated. Your kind words truly motivate us to continue striving for excellence. Thank you for choosing us!

10/10 Excelente

Pedro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy agradable, área tranquila muy acogedor y limpio hay donde estacionarse. 👍
Se hospedó 2 noches en enero de 2024
Respuesta de FD, el 12 feb. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS FOR YOUR LAST STAY. WE ARE GLAD THAT YOU ARE SATISFIED WITH YOUR STAY AND YOU FOUND EVERYTHING TO YOUR LIKING. WE HOPE TO SEE YOU AGAIN!

10/10 Excelente

Yisel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de FD, el 29 ene. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE ARE HAPPY TO KNOW THAT YOU HAD A VERY COMFORTABLE STAY.

8/10 Bueno

Jorge

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Aceptable, buena ubicación.
En general todo bien, sobretodo la relación precio/servicio; la persona que nos ayudó en el check in fue muy amable en toda ocasión. En limpieza, la verdad nos quedó a deber, ya que no cambiaron las sabanas en ninguno de los días que estuve, barrían y limpiaban el baño, cambiaban las bolsas de basura y reponían jabón, vasos y shampoo, sin embargo, les faltó cambiar sabanas. Las almohadas no son comodas. La ubicación nos pareció segura. El ruido de los pasillos puede ser algo molesto. Fue una estadía adecuada en general, pues el mayor tiempo uno lo pasa fuera. La iluminación del cuarto no es la mejor, ya que podría haber lamparas de noche para evitar tener que prender toda la luz del cuarto. Es una buena opción para viajes en los que solo se quiere ir a dormir, volvería con la condición de que cambiaran las sabanas durante la estadía.
Se hospedó 5 noches en diciembre de 2023
Respuesta de FD, el 29 ene. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE APPRECIATE YOUR BUSINESS WITH US. OUR HOUSEKEEPERS ARE PROFESSIONALLY TRAINED AND THEY MAKE SURE TO DO THEIR JOB RIGHT. WHEN A CUSTOMER IS SITTING IN THE ROOM ON BED WHILE HOUSEKEEPING IT IS HARD TO CHANGE THE SHEETS. WE ARE HAPPY TO HEAR YOU HAD A GREAT STAY AND A GOODNIGHT SLEEP. WE HOPE TO SEE YOU AGAIN.

6/10 Aceptable

Luis Eduardo

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nos dieron un cuarto para fumadores, y nos comentaron al hacer check in y aparte nos cobraban extra para cambiarnos de cuarto, el aroma no era cigarro era a marihuana todo penetrado el cuarto, las cobijas no las cambiaban, nos dieron una que estaba quemada y despues de defirle 2 dias seguidos a las de limpieza la cambiaron, no estan pendientes de los demas inquilinos, nos toco un vecino que se la pasaban peleando en la madrugada, tirando cosas, asotando la puerta y gritandose.
Se hospedó 10 noches en diciembre de 2023
Respuesta de FD, el 29 ene. 2024
THANK YOU FOR REACHING OUT. UPON CHECKING THE RESERVATION WE FOUND OUT THAT YOU BOOKED A SMOKING ROOM AND SO SMOKING ROOM WILL OFCOURSE SMELL OF SMOKE OR CIGARETTES. WE ARE SORRY FOR YOUR INCONVENIENCE. WE HOPE TO SEE YOU AGAIN.

10/10 Excelente

Jhansel

Se hospedó 1 noche en agosto de 2023
Respuesta de FD, el 31 ago. 2023
THANK YOU SO MUCH

6/10 Aceptable

Selvin

Se hospedó 7 noches en julio de 2023
Respuesta de FD, el 21 jul. 2023
THANK YOU FOR CHOOSING SUPER 8 CYPRESS

10/10 Excelente

Leticia

Se hospedó 1 noche en julio de 2023
Respuesta de FD, el 31 jul. 2023
THANK YOU SO MUCH!

8/10 Bueno

Candelaria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien
Se hospedó 1 noche en octubre de 2022
Respuesta de Jigesh Patel, el 28 nov. 2022
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.-Jigesh Patel

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estaba bien
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en febrero de 2020
Respuesta de sj, el 26 dic. 2020
Thank you for rating us and we hope to see you again in the future and nice to share your experience with us

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en noviembre de 2019
Respuesta de sj, el 31 dic. 2019
Thank you for rating us and we hope to see you again in future and nice to share your experience with us

8/10 Bueno

Cliente verificado

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2018
Respuesta de sj, el 19 mar. 2019
Thank you for rating us and we hope to see you again in future

4/10 Malo

Jesus

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un hotel muy malo!!!
El hotel estaba sucio y se escucha mucho ruido y el desayuno muy malo...
Se hospedó 2 noches en julio de 2017

6/10 Aceptable

LC, Mexico

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Camas muy cómodas
Las habitaciones están muy bien y cómodas, sobre todo las camas , lo único que yo comentaría es que el desayuno es muy pobre y los pasillos de las habitaciones no lucen limpias

10/10 Excelente

santiago j., panama

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy bueno
excelente
Respuesta de SJ, el 18 jun. 2016
We hope to see you back again soon!

8/10 Bueno

todo bien, h

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien cómodas habitaciones, y rico desayuno

4/10 Malo

anel, phoenix

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
EL RESEPCIONISTA DESPOTA
Definitivamente PESIMA """ NO """ lo recomiendo el servicio muy malo, los recepcionistas despotas, groseros y descorteses. Fuy a tomar el desayuno por la mañana y el recepcionista nos saco casi a empujones solo por que eran las 8:55 am y ellos muy puntuales a las 9 :00 Cierran el loby, muy grosero el tipo muy poco profesional y con vestimenta como si trabajar en la playa . No no lo recomiendo

2/10 Terrible

carlos, m

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
mal servicio
Muy mal servicio por parte del personal y desayuno muy malo

8/10 Bueno

Priscilla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de FD , el 18 may. 2024
Providing comfortable accommodations, impeccable service, and excellent amenities are our top priorities, and we're delighted that we could make your experience memorable. It means the world to us that you would recommend us, and we can't wait to welcome you back for another fantastic stay!

10/10 Excelente

Jeffree

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de FD, el 18 may. 2024
Wow! Thank you for your glowing review! We're thrilled to hear that you found our property to be a gem. Providing a welcoming atmosphere, luxurious accommodations, and exceptional service are what we strive for, and we're delighted that we hit the mark with you. Your recommendation means the world to us, and we can't wait to have the pleasure of hosting you again soon!

10/10 Excelente

Elle, Yucaipa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to hospital where I work & on call. Just wish the bath towels were abit bigger & softer ;)
Se hospedó 4 noches en mayo de 2024
Respuesta de FD, el 15 may. 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience at our property. Providing exceptional service and creating memorable stays for our guests is always our top priority, and it's fantastic to know that we hit the mark with you. Your kind words mean a lot to us and serve as a great motivation for our team. We look forward to welcoming you back again soon for another fantastic stay!

2/10 Terrible

James

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Se hospedó 2 noches en mayo de 2024
Respuesta de FD, el 15 may. 2024
Thank you for sharing your feedback with us. We appreciate hearing from our guests, even when it's not what we hoped for. It's unfortunate to hear that your experience at our property didn't meet your expectations. We take all feedback seriously and will use your comments as an opportunity for improvement. If you have any specific suggestions on how we can enhance our services or amenities, please feel free to share them with us. We hope you'll consider giving us another chance in the future to show you the high standard of hospitality we strive to provide.

10/10 Excelente

Elle, Yucaipa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have been coming here for a couple months, as I live about 70 miles but have to stay nearby as I work & on emergency call for a local hospital.
Se hospedó 4 noches en abril de 2024
Respuesta de FD, el 7 may. 2024
We're delighted to have had the opportunity to host you, and we can't wait to welcome you back for another fantastic stay. Should your travels bring you our way again, please don't hesitate to reach out. We'll be more than happy to assist with anything you may need.

10/10 Excelente

Elle, Moreno Valley

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to hospital where I work & on call.
Se hospedó 6 noches en abril de 2024
Respuesta de FD, el 2 may. 2024
Thank you for sharing your experience with us! We're glad to hear that you enjoyed your time at our property. Providing a comfortable and memorable stay is what we strive for, and it's great to know that we hit the mark. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon.

6/10 Aceptable

Christopher

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn’t like the fact that they required a “Cash only” deposit. I had to use their ATM and get charged for using it.
Se hospedó 1 noche en abril de 2024
Respuesta de FD , el 29 abr. 2024
We appreciate your adherence to our policy and apologize for any inconvenience you experienced. Our online policies clearly outline the 50 cash deposit requirement to streamline your check-in process and minimize any last-minute inconveniences. We regret that you had to incur an ATM charge and hope you had an otherwise pleasant stay. Your feedback is valuable, and we'll consider ways to improve the payment process for future guests.

10/10 Excelente

Hank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de FD, el 29 abr. 2024
Your review made our day! We're so pleased to hear that you had a fantastic stay with us. Providing a comfortable and enjoyable experience for our guests is what we strive for, and it's rewarding to know that we succeeded during your visit. We can't wait to have you back for another memorable stay!

8/10 Bueno

Jacqueline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de FD, el 29 abr. 2024
We're delighted to receive your kind rating about your recent stay! It's fantastic to hear that you had a wonderful experience at our property. Your satisfaction is our top priority, and we look forward to hosting you again in the future.

8/10 Bueno

Tiffany

Se hospedó 1 noche en abril de 2024
Respuesta de FD, el 11 may. 2024
Thank you sincerely for your glowing review! We're delighted to have exceeded your expectations and look forward to welcoming you back soon.

10/10 Excelente

Lovereal

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de FD, el 23 abr. 2024
Thank you ever so much for taking the time to share your positive experience! We're absolutely delighted that you enjoyed your visit. Providing exceptional service is at the heart of everything we do, and we're thrilled to have exceeded your expectations. We look forward to the pleasure of serving you again in the future!

10/10 Excelente

Elle, Moreno Valley

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location
Se hospedó 6 noches en abril de 2024
Respuesta de FD, el 18 abr. 2024
Thank you immensely for your fantastic review! We're thrilled to hear that you enjoyed your experience at our property. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another unforgettable stay. Cheers!

2/10 Terrible

Sherri

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No shower curtain, floors very dirty and a sign that says "due to saving water and laundry detergent we only clean the room every 3 days"
Se hospedó 1 noche en abril de 2024
Respuesta de FD, el 16 abr. 2024
Dear valued guest,Thank you for sharing your feedback, although we're surprised by your experience as it contradicts our standard procedures. We ensure daily room servicing and uphold rigorous cleanliness standards. We encourage guests to communicate any concerns during their stay for immediate resolution. We're disappointed by the misinterpretation and assure you that your claims are being thoroughly investigated. Our investigation, including camera footage, confirms that curtains were intact during your stay. Rest assured, we remain committed to providing exceptional service and invite you to experience our true hospitality again.Best regards,

10/10 Excelente

Ellyda, Moreno Valley

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the hospital where i work
Se hospedó 4 noches en abril de 2024
Respuesta de FD, el 13 abr. 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our property. Your kind words truly mean the world to us, and we can't wait to welcome you back for another memorable stay!

2/10 Terrible

Artem

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 3 abr. 2024
We regret to learn of your disappointment following your recent stay. We strive to provide exceptional experiences and value all feedback. Unfortunately, without specific details, it's challenging to address concerns or improve. We encourage guests to communicate any issues during their stay to ensure prompt resolution. Rest assured, we continuously work to enhance our services. We hope for the opportunity to exceed your expectations in the future. Please reach out directly with any concerns, as your satisfaction is our priority.

10/10 Excelente

Ellyda, Yucaipa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to hospital where I work & take call for emergencies.
Se hospedó 2 noches en marzo de 2024
Respuesta de FD, el 2 may. 2024
We appreciate your feedback and are pleased to hear that you had a positive experience at our property. Our team works hard to ensure that every guest has a pleasant stay, and it's rewarding to see that reflected in your review. Thank you for choosing to stay with us, and we hope to see you again in the future!

8/10 Bueno

RONALD

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The room was clean and generally nice, however there was a noise in the walls or pipes that kept us awake most of the night also people talking outside the door.
Se hospedó 2 noches en marzo de 2024
Respuesta de FD, el 30 mar. 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our room to be clean and generally pleasant. Your comfort and satisfaction are our top priorities, and we sincerely apologize for any disturbances you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excelente

Ellyda, Yucaipa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
NA
Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 30 mar. 2024
Thank you immensely for your fantastic review! We're thrilled to hear that you enjoyed your experience at our property. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another unforgettable stay. Cheers!

2/10 Terrible

Nabil

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No hospitality
Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 28 mar. 2024
Thank you for sharing your feedback with us. While we strive to ensure all guests have a positive experience, we're surprised to hear about your perception of our hospitality, especially considering no concerns were raised during or after your stay. We value open communication and would have appreciated the opportunity to address any issues in real-time. Your insights will help us enhance our services for future guests. We hope you'll give us another chance to exceed your expectations in the future.

10/10 Excelente

Sandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very Nice and clean
Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 26 mar. 2024
Thank you for your glowing review! We're delighted to have exceeded your expectations. Looking forward to welcoming you back soon!

10/10 Excelente

Ellyda, Yucaipa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to work
Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 25 mar. 2024
We're thrilled to hear about your positive experience with us! Providing exceptional service and comfort is our top priority. Your satisfaction is our greatest reward. We can't wait to host you again soon!

10/10 Excelente

Marvin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The workers were all super friendly! They were on top of everything and made sure everything is clean. Would come again!
Se hospedó 2 noches en marzo de 2024
Respuesta de FD, el 18 mar. 2024
Thank you immensely for your glowing 5-star review of Super 8 Cypress Buena Park Area! We're thrilled to hear about your positive experience. It was our pleasure to have you with us, and we eagerly await your next visit.

2/10 Terrible

Amanda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de FD, el 16 mar. 2024
We acknowledge the discrepancies during your stay and the inconvenience they caused. The presence of undisclosed pets, resulting in pet waste and damage, along with the vandalism by your children, was regrettable. Had we been informed of any special needs, we would have endeavored to provide suitable accommodations. Mutual respect and open communication are vital for ensuring a relaxed guest experience

6/10 Aceptable

elisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de FD, el 15 mar. 2024
We're sorry to hear about your experience. Please accept our apologies for any shortcomings you encountered during your stay. We appreciate your feedback and will strive to improve to ensure a better experience for all our guests in the future.

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are always helpful and accommodating.
Se hospedó 1 noche en febrero de 2024
Respuesta de FD, el 29 feb. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS BUENA PARK AREA. WE LOVE HAPPY CUSTOMERS AND WE HOPE TO SEE YOU AGAIN.

10/10 Excelente

Brian

Se hospedó 5 noches en febrero de 2024
Respuesta de FD, el 21 mar. 2024
We're delighted to hear you enjoyed your stay with us. Your kind words fuel our commitment to providing exceptional experiences. We look forward to welcoming you back soon!

10/10 Excelente

Juan

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff is really friendly
Se hospedó 2 noches en febrero de 2024
Respuesta de FD, el 19 feb. 2024
Thank you so much for your delightful feedback! We're thrilled to hear that you had a wonderful experience with our friendly staff. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another enjoyable stay.

2/10 Terrible

kendra

We went to Checkin at 3:30, had our confirmation on phone and paper. They said we had no room reservation . I had been charged already on my credit card. There was no manager on site to help. Clerk said NO rooms available that night. No help at all. I asked clerk to make a note that we were refused a room and want a full refund. So to be fair, we never saw a room to review
Se hospedó 1 noche en febrero de 2024
Respuesta de FD, el 19 feb. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the cancellation of your reservation.We understand your frustration, and we want to clarify that the cancellation was initiated by Expedia, our booking partner, and unfortunately, as a hotel, we do not have control over their reservation processes.We empathize with your situation and recognize the importance of a seamless booking experience. While we strive to ensure a positive experience for all our guests, we regret that this incident fell short of your expectations.

6/10 Aceptable

Deborah

Viaje en pareja
Le gustó: Servicio y personal
The staff was nice and friendly. The area is ok. It is next door to other hotels and crab shack that we enjoyed walking to. I got a smiking room not knowing it would be so horribly smell like smoke. I had to go get some air freshner. The breakfast is very basic of cereal small muffins , bananas, coffee and tea. Its reasonable price so b not b bad.
Se hospedó 1 noche en febrero de 2024
Respuesta de FD, el 14 feb. 2024
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS FOR YOUR LAST STAY. WE A GLAD YOU ENJOYED YOUR STAY AND HAD A GOOD NIGHT SLEEP. WE HEAR YOUR INCONVENIENCE, BUT UPON CHECKING WE REALIZED YOU HAD A SMOKING ROOM RESERVATION AND SMOKING ROOMS DO SMELL LIKE SMOKE. WE HOPE TO SEE YOU AGAIN.

8/10 Bueno

Andrei

Se hospedó 1 noche en febrero de 2024
Respuesta de FD, el 21 mar. 2024
Grateful for your positive feedback! Exceeding your expectations is our goal. We can't wait to welcome you back soon!

10/10 Excelente

Lorena

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Liked the continental breakfast. Did not like the fighting and yelling from the guest next door or the loud noise above the room I was staying in.
Se hospedó 1 noche en febrero de 2024
Respuesta de FD, el 5 feb. 2024
thank you so much for choosing super 8 cypress. we appreciate your business with us. we are sorry for your inconvenience. we highly encourage our guests to report any inconvenience immediately so that we can come up with an alternative for you.