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Opiniones de Comfort Suites Grand Prairie - Arlington North

2.5 out of 5
Comfort Suites Grand Prairie - Arlington North
702 Paddock Way Drive, Grand Prairie, TX

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 586 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 224 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 92 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 46 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 54 de 1002 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Monica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena atencion del personal y muy limpio, a diferencia del comfort inn ubicado en Big spring. Gracias
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 14 may. 2024
Dear Monica,Thank you for your positive feedback. We are delighted to hear that you appreciated our staff's attentiveness and the cleanliness of our hotel. Your kind words inspire us to maintain our high standards of service. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very attentive
Se hospedó 4 noches en marzo de 2024
Respuesta de Maahi Tals, el 3 abr. 2024
Dear Guest,Thank you very much for your stay, kind feedback and excellent ratings. Have a nice day.

10/10 Excelente

Rufino

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de Maahi Tals, el 27 mar. 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

8/10 Bueno

Laura

Le gustó: Limpieza y servicio y personal
The room smells a smoke, but everything is good
Se hospedó 1 noche en febrero de 2024
Respuesta de Maahi Tals, el 19 feb. 2024
Dear Guest,Please accept our apology for inconvenience. We have address issues mentioned by you to our housekeeping team. We will work hard to score 10/10 on your next stay. Have a nice day.

10/10 Excelente

Cesar Rafael

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service
Se hospedó 3 noches en febrero de 2024
Respuesta de Maahi Tals, el 6 feb. 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

10/10 Excelente

Jackson

Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Maahi Tals, el 22 ene. 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

10/10 Excelente

Brenda, Arlington

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Maahi Tals, el 11 ene. 2024
Dear Guest,Thank you very much for your stay. Have a nice day.

8/10 Bueno

Dulce

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Very poor shower cortesía
Se hospedó 1 noche en diciembre de 2023
Respuesta de Maahi Tals, el 26 dic. 2023
Dear Guest,Thank you very much for your stay and ratings. Have a nice day.

8/10 Bueno

Maria Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Maahi Tals, el 13 feb. 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excelente

OSCAR, HOUSTON

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación y localidad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia CSR, el 15 sept. 2023
Hi Oscar,Thank you for your kind words about our location and locality. We're delighted to hear that you find it excellent. We take great pride in choosing prime locations for our establishment, ensuring convenience and accessibility for our valued guests. We look forward to welcoming you and ensuring you have a fantastic time here.

10/10 Excelente

joyce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena
Se hospedó 1 noche en agosto de 2023
Respuesta de Sophia CSR, el 7 ago. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El cuarto está muy limpio y cómodo. El personal muy atento.
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 1 ago. 2023
Dear Claudia,Thank you so much for taking the time to share your wonderful experience at Comfort Suites Grand Prairie - Arlington North. We are thrilled to hear that you found our rooms clean and comfortable. Our team takes pride in providing excellent service, and it means a lot to us that you found them attentive. We hope to welcome you back soon for another exceptional stay.Warm regards,Comfort Suites Grand Prairie - Arlington North

10/10 Excelente

Mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estuvo muy bien todo la limpieza excelente y la alberca bien limpia
Se hospedó 2 noches en junio de 2023
Respuesta de Sophia CSR, el 24 jun. 2023
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 10-star review! We hope to hear more from you on your next visit.

10/10 Excelente

Ivan

Se hospedó 1 noche en marzo de 2023
Respuesta de Sophia CSR, el 10 abr. 2023
Dear Guest,Thank you for choosing us for your recent stay. It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excelente

Jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien.
Limpio, seguro, cómodo, buenos accesos y desayuno aceptable.
Se hospedó 2 noches en marzo de 2022
Respuesta de Olga , el 1 abr. 2022
Muchisimas gracias por tomarse el tiempode poder compartirnos en su experiencia en nuestra propiedad es muy importatente para nosotros para seguir cresiendo.

2/10 Terrible

Claudia Esparza

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Joan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2021
Respuesta de Jackie, el 7 nov. 2021
Thanks so much

10/10 Excelente

Alma Carolina

Se hospedó 3 noches en noviembre de 2021

2/10 Terrible

Monica

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2021
Respuesta de Rosie, el 3 nov. 2021
Hello Monica, Thank you for your feedback. Your stay is very important to us. Please let us know what we could have done better.

10/10 Excelente

Blanca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de Rosie, el 18 sept. 2021
Hello Blanca, Thank you so much for the wonderful feedback! Please come back and see us soon!

10/10 Excelente

expedia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2021
Respuesta de Rosie, el 4 ago. 2021
Dear Valued Guest, Thank you so much for your feedback. Your satisfaction is very important to us and i am glad that we were able to meet your expectations. Please come back and see us soon!

10/10 Excelente

Salim

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We have liked everything thanks
Se hospedó 1 noche en mayo de 2024
Respuesta de Maahi Tals, el 15 may. 2024
Dear Guest,Thank you very much for your stay and business with excellent ratings. Have a nice day.

4/10 Malo

Kristin, COTTONPORT

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I reserved a room with a king size bed but was given a room with 2 queen size beds. I went back to the front desk and waited in line again as they were already helping 2 other seperate customers with questions/problems. When it was my turn turn I told them they gave me the wrong room and after several minutes was given a different room. When I got to that room it was dirty, had food everywhere and an unmade bed. I returned to the front desk for the third time to tell them I was given a dirty room. After several minutes I was finally given the correct room.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 14 may. 2024
Dear Kristin, We are truly sorry for the inconvenience you faced during your stay. Your experience is not reflective of the standard we aim to provide. We understand your disappointment and assure you that steps are being taken to prevent such occurrences in the future. We hope you will give us another opportunity to serve you better. Warm regards,Hotel Management

8/10 Bueno

Juliana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My room safe was not working, I requested for it to be fixed, I was told there was no maintenance staff on duty. I also requested a room change which was declined.
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 14 may. 2024
Dear Juliana, Thank you for your feedback and choosing to stay with us. We sincerely apologize for the inconvenience you experienced with the room safe. We aim to ensure our guests' comfort and will use your feedback to improve our services. We hope to have the chance to welcome you back for a more seamless experience next time.Warm regards,Hotel Management

8/10 Bueno

Debra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was clean and rooms were VERY spacious. Morning breakfast was decent and the hotel was close to why we visited. I would stay again when I’m in town.
Se hospedó 3 noches en mayo de 2024
Respuesta de Maahi Tals, el 10 may. 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent feedback. Have a nice day.

8/10 Bueno

Luc

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is really good for staying.
Se hospedó 1 noche en mayo de 2024
Respuesta de Maahi Tals, el 10 may. 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent feedback. Have a nice day.

10/10 Excelente

Mi Toya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very friendly and helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de Maahi Tals, el 8 may. 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent ratings. Have a nice day.

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Maahi Tals, el 6 may. 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

8/10 Bueno

Sherri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were clean and spacious.
Se hospedó 2 noches en abril de 2024
Respuesta de Maahi Tals, el 1 may. 2024
Dear Guest,Thank you very much for your stay and business with excellent ratings. Have a nice day.

10/10 Excelente

Cesar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property and staff were great! Other guests letting their kids run around til 2am not so much.
Se hospedó 1 noche en abril de 2024
Respuesta de Maahi Tals, el 1 may. 2024
Dear Guest,Thank you very much for your stay and business with excellent ratings. Have a nice day.

10/10 Excelente

Andy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Maahi Tals, el 1 may. 2024
Dear Guest,Thank you very much for your stay and business with excellent ratings. Have a nice day.

8/10 Bueno

Minh

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Maahi Tals, el 1 may. 2024
Dear Guest,Thank you very much for your stay and business with excellent ratings. Have a nice day.

10/10 Excelente

Patrice

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Staff was nice and helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Maahi Tals, el 1 may. 2024
Dear Guest,Thank you very much for your stay and business with excellent ratings. Have a nice day.

8/10 Bueno

Sue

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No problems.
Se hospedó 2 noches en abril de 2024
Respuesta de Maahi Tals, el 1 may. 2024
Dear Guest,Thank you very much for your stay and business with excellent ratings. Have a nice day.

10/10 Excelente

Jumoke

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Maahi Tals, el 1 may. 2024
Dear Guest,Thank you very much for your stay and business with excellent ratings. Have a nice day.

8/10 Bueno

Sharah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Some staff was very helpful & kind
Se hospedó 2 noches en abril de 2024
Respuesta de Maahi Tals, el 26 abr. 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent ratings. Have a nice day.

10/10 Excelente

Melissa

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Came to visit family for a few days, this spot was perfect. Was greeted by a wonderful front desk day and night didn’t catch her name. Room was nice and clean, microwave and fridge nice and tidy. Easy parking which was a plus. Will definitely come back again soon.
Se hospedó 3 noches en abril de 2024
Respuesta de Maahi Tals, el 25 abr. 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent ratings. We are glad you enjoyed stay at our hotel. Have a nice day.

10/10 Excelente

jupiter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Maahi Tals, el 23 abr. 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

8/10 Bueno

Deisy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was great. There were a lot of people at the time but it was still quiet.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maahi Tals, el 17 abr. 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

10/10 Excelente

Heber

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent
Se hospedó 2 noches en abril de 2024
Respuesta de Maahi Tals, el 17 abr. 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

10/10 Excelente

Julius

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet hotel … the staff was very accommodating and super nice the only thing is there’s not a lot of restaurants near by but beside that 9/10 will book again!
Se hospedó 3 noches en abril de 2024
Respuesta de Maahi Tals, el 15 abr. 2024
Dear Guest ,Thank you very much for your stay, appreciation and excellent ratings. Have a nice day.

10/10 Excelente

Daisy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and quiet
Se hospedó 2 noches en abril de 2024
Respuesta de Maahi Tals, el 15 abr. 2024
Dear Guest ,Thank you very much for your stay, appreciation and excellent ratings. Have a nice day.

2/10 Terrible

Jaquell

Se hospedó 3 noches en abril de 2024
Respuesta de Maahi Tals, el 3 may. 2024
Dear Guest,Thank you very much for your stay. Have a nice day.

10/10 Excelente

Joel, Cordova

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Every on the staff was helpful and friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Maahi Tals, el 12 abr. 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent ratings. Have a nice day.

8/10 Bueno

Anna

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Good place for an overnight stay after our flight was cancelled.
Se hospedó 1 noche en abril de 2024
Respuesta de Maahi Tals, el 12 abr. 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent ratings. Have a nice day.

4/10 Malo

Brennen

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
I will preface this by saying that the property was nice, and clean. The room itself was great, the only problem I had was that the shower / bathtub had no traction whatsoever on the smooth, porcelain bottom, and I slipped and fell. I got away with just some soreness, but if I had fallen at another angle I could have given myself a concussion. If I were elderly or infirm, it could have been a serious injury even falling how I did. However the main reason for my poor rating is that after driving away later that day, I found suddenly I was having my card declined trying to get gas. I assumed this was just a computer error, but when I checked my account, I saw I had been - on top of the cost paid for the nights, and the deposit - charged an additional THREE HUNDRED DOLLARS for nothing. I called and they cancelled the payment, and told me I'd have it back in 3-5 days. I shouldn't need to say that being $300 short while TRAVELING is far from ideal, if I didn’t have a safety net I would have been stranded, unable to pay for gas or the hotel on the way back I had reserved. This is a very significant error, one for which I did not receive an apology or explanation or any sort of recompense other than having it cancelled, which still made me $300 poorer for the next week. Mistakes happen, but this is pretty extreme and problematic for a single error. I encourage you to check to make sure the same did not happen to you.
Se hospedó 2 noches en abril de 2024
Respuesta de Maahi Tals, el 11 abr. 2024
Dear Guest,"Thank you" for your business and "Apologies" for falling short of your expectations. We promise to exceed your expectations on your next stay with us. Best Wishes…

10/10 Excelente

Darcy

Viaje familiar
It was good and staff were friendly and helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de Maahi Tals, el 11 abr. 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent ratings. Have a nice day.

6/10 Aceptable

Jane

The room doors on the first floor were noisy when closing. Folks were allowing the doors to slam shut coming and going at varying hours throughout the day and night. Also, I had forgot something (not food) in the refrigerator after Checkout and had barely been gone for 10 minutes and when I went back to get it, Housekeeping had already cleared and threw away everything in the refrigerator. They hadn’t cleaned the room, they just cleared out the refrigerator and threw everyone there away. I was so upset.
Se hospedó 7 noches en marzo de 2024
Respuesta de Maahi Tals, el 8 abr. 2024
Dear Guest,Please accept our apology for the inconvenience during your stay. We will work hard more to score 5 star on your next stay. Have a nice day.

2/10 Terrible

spencer

Se hospedó 2 noches en abril de 2024
Respuesta de Maahi Tals, el 1 may. 2024
Dear Guest,Thank you for your business. Have a nice day.

8/10 Bueno

Samuel Roy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Maahi Tals, el 8 abr. 2024
Dear Guest,"Thank you" for your business and excellent rating.