Restaurante

Opiniones de Homewood Suites by Hilton Irving - DFW Airport

3 out of 5

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 625 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 248 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 67 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 23 de 1000 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Marlenee

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Las instalaciones ya estan en mal estaso
Se hospedó 3 noches en septiembre de 2022
Respuesta de General Manager, el 5 oct. 2022
Dear Marlenee,Thank you for your review of your recent stay. We are glad to see your nice rating, but we want to apologize for not meeting every expectation in regard to our facilities. Your feedback is important to us as it helps to improve our guest experience going forward. We appreciate you taking the time to write about your experience, and we hope to accommodate you again in the future.Sincerely,Brittani VillatoroGeneral Manager

10/10 Excelente

Marco Antonio

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Ampliamente recomendable
Se hospedó 1 noche en febrero de 2022
Respuesta de General Manager, el 7 feb. 2022
Marco, thank you for recommending us! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Homewood Suites by Hilton Irving-DFW Airport, and we look forward to welcoming you back soon. Sincerely, Brittani Villatoro General Manager

10/10 Excelente

Eduardo

Viaje familiar
Se hospedó 1 noche en noviembre de 2021
Respuesta de AGM, el 23 nov. 2021
Thank you for your feedback

10/10 Excelente

Horacio

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Todo bien
Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager , el 18 oct. 2021
Horacio, thank you for choosing Homewood Suites by Hilton Irving-DFW Airport and for the perfect review. We are thrilled to know we exceeded all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Brittani Villatoro, General Manager

10/10 Excelente

Eugenio

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
X
Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager , el 18 oct. 2021
Eugenio, we are thrilled you had an excellent stay at Homewood Suites by Hilton Irving - DFW Airport. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Brittani Villatoro, General Manager

10/10 Excelente

Ana Karina

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Muy recomendable
Muy limpio y cómodo. El servicio del staff es muy agradable, son muy amables y dispuestos a ayudar. El desayuno es muy bueno
Se hospedó 2 noches en octubre de 2021
Respuesta de AGM, el 12 oct. 2021
Gracias por tus comentarios.

6/10 Aceptable

Maria Isabel

Viaje familiar con niños
Le gustó: Limpieza
Not a great service and the room smelled like cigarettes
Se hospedó 1 noche en septiembre de 2021
Respuesta de AGM, el 23 sept. 2021
Thank you for your feedback.

10/10 Excelente

YOsii

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Todo
Se hospedó 1 noche en septiembre de 2021
Respuesta de General Manager, el 22 sept. 2021
YOsii, on behalf of all of us at Homewood Suites by Hilton Irving-DFW Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Irving. Sincerely, Brittani Villatoro General Manager

8/10 Bueno

Lenin Horacio Castillo

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Sin comentarios
Se hospedó 3 noches en agosto de 2021
Respuesta de AGM, el 25 ago. 2021
Thank you for your feedback.

10/10 Excelente

ilie

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
El descanzo Genial
Genial Disfrutamos mucho estar en el cuarto y la relajacion fue extraordinadria por lo limpio del lugar y muy amplio
Lo amplio de la sala
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager, el 21 ago. 2021
Thank you for choosing Homewood Suites by Hilton Irving-DFW Airport. We are happy to read how much you liked your guest room! It is our goal for your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Brittani Villatoro General Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Muy bien todo, excepto que no te hacen limpieza diaria de la habitación. El desayuno bueno, pero le falta variedad. Aparte el huevo revuelto se recoce mucho. Fuera de eso, todo muy bien.
Se hospedó 2 noches en agosto de 2021
Respuesta de General Manager, el 13 ago. 2021
Thank you for reviewing Homewood Suites by Hilton Irving-DFW Airport. We are glad you were pleased with almost everything we had to offer you. However, we regret your disappointment with our breakfast and any inconvenience caused during your stay. We hope to see you soon whenever you are in Irving. Sincerely, Brittani Villatoro General Manager

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en mayo de 2021
Respuesta de General Manager, el 4 jun. 2021
Thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Brittani Villatoro General Manager

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gustó mucho mi estancia en Homewood, sin embargo, debido a la contingencia no estaban sirviendo el buffet de desayuno ni tenían servicio de transporte al aeropuerto. La limpieza parecía impecable, hasta que desgraciadamente entró una cucaracha a mi habitación. Me comentaron que fue debido a que días antes fumigaron el exterior del hotel. Nos dieron snacks gratis de la tiendita del hotel debido a éste inconveniente. Regresaría a Homewood si el buffet y transporte al aeropuerto estuvieran en funcionamiento.
Se hospedó 3 noches en mayo de 2021
Respuesta de General Manager, el 22 may. 2021
Thank you for being our guest at Homewood Suites by Hilton Irving-DFW Airport. We are glad to know you had a nice time with us and that you liked our associates. However, we regret your disappointment with some of our amenities not being available during your stay. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Brittani Villatoro General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great airport stay
We arrived quite late at 10:30pm but the staff were all pleasant and efficient with our checkin. We were checked in within 5 minutes and on our way to the suite (it really is a suite with separate sleeping and living areas and the kitchen had a full-size fridge/freezer and even a dishwasher!). All was very clean and the door had a seal on it to show that nobody had been in since the disinfection of the room. Very comfortable and excellent location if you want to be close to the airport.There are plenty of places to get some food nearby but a bit of a walk away.
Se hospedó 1 noche en mayo de 2021
Respuesta de General Manager, el 12 may. 2021
On behalf of all of us at Homewood Suites by Hilton Irving-DFW Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. We are also glad you enjoyed our convenience to all that our exciting area has to offer. It was a pleasure hosting you, and we hope we will continue to be your hotel of choice whenever you return to Irving. Sincerely, Brittani Villatoro General Manager

10/10 Excelente

ROLANDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cumple perfecto su cometido, son amables, esta limpio,
Se hospedó 2 noches en abril de 2021
Respuesta de AGM, el 28 abr. 2021
Thank you for your feedbak!

8/10 Bueno

HERNAN A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena relación precio beneficio
Hotel bien ubicado cerca del aeropuerto en zona tranquila y silenciosa. Cuidan los detalles de limpieza ademas de ser cortes su personal, sin duda regresaria.
Se hospedó 1 noche en abril de 2021
Respuesta de General Manager, el 18 abr. 2021
Thank you for being our guest at Homewood Suites by Hilton Irving-DFW Airport. We are thrilled to know you had a great stay and that you were impressed with the value we offer. It is also good to read you were impressed with our ideal location and courteous service delivered by our associates. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Sincerely, Brittani Villatoro General Manager

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen hotel con excelente ubicacion, el servicio del hotel muy bueno
Se hospedó 3 noches en abril de 2021
Respuesta de AGM, el 6 abr. 2021
Thank you for your feedback.

10/10 Excelente

RENE ALBERTO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de General Manager, el 1 ene. 2021
Rene, thank you for the perfect rating. We are glad you had a wonderful time at Homewood Suites by Hilton Irving-DFW Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Brittani Villatoro, General Manager

10/10 Excelente

jose luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gran fin de semana
Un lugar muy agradable lo recomiendo desde el check inn la limpieza y las habitaciones agradesco ala señora alicia de limpieza por su gran trabajo en la limpieza de mi habitacion y ser muy atenta y gracias por hacer mi fin de semana muy agradable
Se hospedó 2 noches en octubre de 2020
Respuesta de AGM, el 12 oct. 2020
Thank you for your feedback!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de AGM, el 28 ago. 2020
Thank you for your feedback.

8/10 Bueno

Yadira

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2020
Respuesta de General Manager , el 25 jun. 2020
Yadira, thank you for rating your nice experience at Hilton Irving-DFW Airport. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Brittani Villatoro, General Manager

8/10 Bueno

Vladimir

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente opción con relación al costo.
La persona del Front Desk super amable, las chicas de limpieza muy atentas a nuestras necesidades.
Se hospedó 3 noches en noviembre de 2019
Respuesta de General Manager, el 7 dic. 2019
Vladimir, thank you for the kind review of your stay at Homewood Suites by Hilton Irving-DFW Airport, and particularly for complimenting our associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable. We look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Brittani Villatoro, General Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
siempre reservamos en el mismo hotel EXCELENTE
Se hospedó 1 noche en noviembre de 2019
Respuesta de General Manager, el 27 nov. 2019
Thank you for making the Homewood Suites by Hilton Irving-DFW Airport your home away from home. We are thrilled to know we always exceed your expectations, and you had an outstanding stay. We appreciate your repeat business and look forward to your next visit. Sincerely, Brittani Villatoro, General Manager

10/10 Excelente

CRISTINA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
siempre lo elijo
Se hospedó 1 noche en mayo de 2019
Respuesta de Collin G, el 4 jun. 2019
Aquí, en el aeropuerto de Homewood Suites DFW norte de Irving, nos complace que haya disfrutado de su tiempo con nosotros y esperamos verlo la próxima vez que visite el área de Dallas-Fort Worth.

10/10 Excelente

MORAIMA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel cercano al aeropuerto en Dallas
Muy linda estadía

10/10 Excelente

jesus, Alexander arkansas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente en todos los sentidos
Muy bonita estancia

10/10 Excelente

Luis E., Muy buena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo excelente
Como siempre muy buena . Conocemos un home woods en san Antonio tx. Y en macallen . Y son muy buenos .

10/10 Excelente

José, Houston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo mejor de lo mejor
Excelente servicio, muy limpio, buenísimas instalaciones....

8/10 Bueno

Marcos, Caracas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen servicio y confort
Fue una estancia corta, pero recibí buen servicio y confort.

8/10 Bueno

RENE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo hubiera sido excelente, pero nadie me informo que el desayuno era solo hasta las 9:30 y yo llegue a las 9:35 y no me quisieron dar nada.... De todo lo demas es unos de mis hoteles en USA a recomendar en plan familia.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice & Clean
Very nice hotel, good option because of the surroundings.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelentes Sutes
Un hotel con características de Suites por tener cuartos amplios con cocina casi completa y sala integrada, perfecto para estancias de varios días aunque nosotros estuvimos una sola noche, la cercanía al aeropuerto, shuttle y demás servicios son muy confortables

8/10 Bueno

Adonis George

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staying at Homewood was great. The rooms were clean and I enjoyed the kitchenette. It was nice having a room for the kids with a pullout couch. The heater in the pool wasn’t working so the water was very cold so we didn’t get to go in the pool much, the staff was nice and the breakfast was OK. Overall, we really enjoyed our stay and the large space. PS, this is for all hotels: please have sink steps for small children. This would be very helpful when they need to wash their hands and brush their teeth.
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager, el 21 may. 2024
Dear Adonis, We are thrilled to read about your stay and how much you enjoyed our spotless and well-assigned accommodations as well as our warm associates! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. We have also noted your insights and will share them appropriately with our team. Thank you for the review of Homewood Suites by Hilton Irving-DFW Airport; we look forward to hosting you again on your next visit.Sincerely,Adrian PerezGeneral Manager

10/10 Excelente

Ginger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 16 may. 2024
Dear Ginger, On behalf of our team at Homewood Suites by Hilton Irving-DFW Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. It was a pleasure to host you, and we hope to welcome you back soon.Sincerely,Adrian Perez,General Manager

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good except the upstairs neighbors we had were very noisy
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 13 may. 2024
Dear Jessica, Thank you for choosing Homewood Suites by Hilton Irving-DFW Airport. We are glad to know that you enjoyed your stay. However, we want to apologize for the excessive noise due to other guests in the hotel. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We are grateful for your patience, and we hope you will consider us the next time your travels bring you to this area.Sincerely,Adrian Perez,General Manager

8/10 Bueno

STACY

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was lovely and the staff was nice, the pillows on the bed were a little to soft and the bed was hard so we woke up very stiff and sore.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 11 may. 2024
Dear Stacy, We appreciate your wonderful comments about our hotel and are pleased that you enjoyed your stay and were impressed with our cordial team. However, we were sorry to read that you were disappointed with the mattress in your room. Quality and comfort are central to what we provide our guests; therefore, we regret not meeting these expectations. We will look into this; thank you for letting us know. It was wonderful to have you as our guest, and we hope you will return to Homewood Suites by Hilton Irving-DFW Airport soon.Sincerely,Adrian Perez,General Manager

10/10 Excelente

Jayde

Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 10 may. 2024
Dear Jayde, Thank you for being our guest and sharing your five-star rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your visit. It was our pleasure hosting you at Homewood Suites by Hilton Irving-DFW Airport; we hope to see you again soon. Sincerely,Adrian Perez,General Manager

8/10 Bueno

Phyllis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and van drivers were super nice and friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Dear Phyllis, Thank you for taking the time to post your review. Our associates are committed to providing excellent service, and they will be happy to know their efforts helped make your stay great. We appreciate your feedback and look forward to your next visit to Homewood Suites by Hilton Irving-DFW Airport soon.Sincerely,Adrian Perez,General Manager

10/10 Excelente

Steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff and very clean room! Great price and great service. I highly recommend Homewood Suites!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 20 abr. 2024
Dear Steve, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Homewood Suites by Hilton Irving-DFW Airport. It is our goal to deliver an excellent value at a great price so it is wonderful to know this was your experience. We believe that fresh and comfortable accommodations and excellent customer service make us an excellent choice. We appreciate you recommending us to fellow travelers and look forward to welcoming you back soon.Sincerely,Adrian Perez,General Manager

10/10 Excelente

Krista

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love this place. They sent a lyft to get us from the airport which was quick and easy. Check in was super quick which was great since we were tired. The room was clean and beds were comfortable. Would definitely recommend!!!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 15 abr. 2024
Dear Krista, Thank you for the review of your stay at Homewood Suites by Hilton Irving-DFW Airport, and for recommending us to future guests. We are delighted you enjoyed our spotless accommodations and comfortable beds. We also appreciate you mentioning our seamless check-in experience. We look forward to welcoming you again whenever your travels bring you back to our area.Sincerely,Adrian PerezGeneral Manager

6/10 Aceptable

Linda

Viaje familiar
No le gustó: Servicios
Towel rack fell off wall husband had to fix. Toilet continuously running. Husband had to fix. Dirty sheets and hair all on the sheets of the bed. No one ever showed up to clean or even offered to clean room. Was there 4 nights.
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 12 abr. 2024
Dear Linda, Thank you for being our guest and sharing your review. Please accept our sincere apologies for the cleanliness and maintenance issues with your room and the inconvenience caused to you and your husband. Your candid feedback is invaluable in our continuous efforts to improve. We have addressed your concerns with relevant teams to prevent such occurrences in the future. We hope you will revisit, as we would be pleased to demonstrate our commitment to providing an enjoyable and hassle-free stay. Sincerely,Adrian Perez,General Manager

8/10 Bueno

Alison

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
The room was amazing and was more than we knew we were getting. It had so many features and wonderful amenities! The girl that checked us in was not very welcoming and friendly and did not give us a positive vibe. Overall our stay was good.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Alison, Thank you for sharing your review of the Homewood Suites by Hilton Irving-DFW Airport. We understand that fresh and clean accommodations are of the utmost importance, and we are glad you were pleased with your room, particularly the in-room amenities. With that being said; warm, thoughtful, and attentive service is a top priority; therefore, we would like to apologize that our associates did not show this to you during check-in. Thank you again for bringing this to our attention, and we do hope for another opportunity to show you the hospitality you deserve.Sincerely,Adrian Perez,General Manager

10/10 Excelente

Cecil

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Dear Cecil, Thank you for the five-star rating. We are delighted that we exceeded your expectations for your time at Homewood Suites by Hilton Irving-DFW Airport. We hope to have the pleasure of doing so again on your next visit to our area.Sincerely,Adrian Perez,General Manager

10/10 Excelente

hunter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 7 abr. 2024
Dear Hunter, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Homewood Suites by Hilton Irving-DFW Airport.Sincerely,Adrian Perez,General Manager

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is really close to the airport and I have a 9:30 am flight
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 29 mar. 2024
Dear Timothy, Thank you for staying with us at Homewood Suites by Hilton Irving-DFW Airport, and for your generous review. We are glad you enjoyed our convenient location next to Dallas/Fort Worth International Airport. Thank you again for taking the time to share your feedback, and we hope you will stay with us again soon. Sincerely,Adrian PerezGeneral Manager

10/10 Excelente

Sarah, College Station

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Clean, comfortable room. Negative was staff at check in was rude- room not ready at standard check in time and there was trash in the trash can in the room when we got there. Also empty wall mounted shampoo and conditioner bottles in the bathroom that we had to switch out.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 23 mar. 2024
Dear Sarah, Thank you for taking the time to share your review of Homewood Suites by Hilton Irving-DFW Airport. We apologize that your room was not ready for you when you arrived. We realize the importance of first impressions, and fresh, clean accommodations are a must to set the tone for a great stay. We are sorry for the oversights in your room's preparation and appreciate your feedback and will use it to help us better our guest services. However, we are pleased to know the remainder of your visit was flawless. We look forward to your next visit so we can make it outstanding in every respect.Sincerely,Adrian Perez,General Manager

8/10 Bueno

Duane

Close to airport
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 23 mar. 2024
Dear Duane, Thank you for choosing the Homewood Suites by Hilton Irving-DFW Airport, and for your kind review. We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our proximity to the airport was perfect for your needs. Thank you again for taking the time to share your feedback, and we hope you will visit us again soon. Sincerely,Adrian Perez,General Manager

10/10 Excelente

Chelsa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 17 mar. 2024
Dear Chelsa, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. It was our pleasure accommodating you. We hope you will make Homewood Suites by Hilton Irving-DFW Airport your home away from home whenever your travels bring you to the area.Sincerely,Adrian Perez,General Manager

10/10 Excelente

Faith, Houston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 7 mar. 2024
Dear Faith, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Homewood Suites by Hilton Irving-DFW Airport.Sincerely,Adrian PerezGeneral Manager

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 5 mar. 2024
Dear Julie, Thank you for choosing Homewood Suites by Hilton Irving-DFW Airport and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Adrian Perez,General Manager