Recepción

Opiniones de Econo Lodge Del Rio

2 out of 5
Econo Lodge Del Rio
2000 Veterans Blvd, Del Rio, TX

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 21 de 52 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 13 de 52 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 52 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 52 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 52 opiniones" "

7.6/10

Limpieza

8.8/10

Servicio y personal

7.8/10

Servicios

7.2/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Isaias

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Juan

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
...
Se hospedó 1 noche en enero de 2024

8/10 Bueno

VICTOR EDUARDO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Luis López

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 21 dic. 2023
We appreciate your business and look forward to serving you again. Thank you.

2/10 Terrible

Jorge

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Tenia cucarachas en el cuarto y olia muy feo la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 21 dic. 2023
Gracias por tus comentarios. Pedimos disculpas por las molestias. Nuestras habitaciones son inspeccionadas diariamente. Utilizamos servicios profesionales de control de plagas para erradicar estos problemas, ya que muchas otras propiedades hacen lo mismo. Dado que estos insectos salen de los desagües de la bañera y del fregadero es muy difícil tratarlos si no los vemos.Gracias

8/10 Bueno

Fernando

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

8/10 Bueno

JESUS ANTONIO

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Buen lugar pero creo que lo estan descuidando mucho
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Octavio, Pocatello

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un lugar muy tranquilo y limpio.
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

SYLVAIN

Le gustó: Servicio y personal
No le gustó: Limpieza

10/10 Excelente

Rosie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is very friendly and the motel is at walking distance to the mall and many restaurants.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

2/10 Terrible

rob

Expedia screwed Me and I’m going to leave a terrible review unless I’m reimbursed
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Xochitl

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great 👍
Respuesta de GM, el 15 mar. 2024
Thank you very much for your feedback. I am glad you enjoyed your stay. We appreciate you staying with us and providing your feedback.

10/10 Excelente

Sergio

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 15 mar. 2024
Thank you for your feedback. I am glad you enjoyed your stay. we look forward to seeing you again.

4/10 Malo

Artemiza

No le gustó: Limpieza
Old and dirty
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 13 feb. 2024
Thank you for sharing your feedback with us. We truly value your input and apologize for any inconvenience you experienced during your recent stay.At Ecolodge, we are committed to providing our guests with exceptional experiences, and we regret that we fell short of your expectations on this occasion. We understand your concerns regarding the condition of our facilities, and we want to assure you that we are actively addressing them.Please know that we are currently undergoing extensive renovations throughout the property to enhance our guests' comfort and satisfaction. These renovations include updates to our rooms, common areas, and amenities to ensure that they meet the highest standards of cleanliness, comfort, and modernity.While we recognize that your experience may not have been reflective of the level of quality we strive to provide, we hope that you will consider returning to experience the improvements firsthand. Your feedback is invaluable to us as we work to continually improve our offerings and provide memorable stays for all of our guests.Once again, we apologize for any inconvenience you experienced and thank you for your understanding and patience during this transitional period. We look forward to the opportunity to welcome you back and exceed your expectations in the future.

4/10 Malo

Grace

No le gustó: Limpieza y condiciones de la propiedad
The first room assigned to me was filthy, smells of accumulated dirt and moisture, towels were dirty, hair was found in the bathtub and ice bucket, dest chair had a film of dust , edges throughout the room had a layer of accumulated dust, chair and carpet had major stains to which i would not even allow my dog sit on if she had gone. second room was better however it was furniture was dusty, carpet and rug has stains, walls were half way painted some parts were patched up with stucco not painted , the smell was not as bad however i had to spray everything down with lysol to cut some of the stench out
Se hospedó 1 noche en enero de 2024
Respuesta de Manager , el 13 feb. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort and satisfaction are of the utmost importance to us, and we regret that we fell short of your expectations.Please be assured that we have taken your comments seriously and have addressed the issues you mentioned with our housekeeping and maintenance teams. We are committed to ensuring that all of our rooms are clean, well-maintained, and free of any unpleasant odors. Your feedback serves as a valuable tool for us to improve our services and facilities, and we appreciate your honesty in bringing these matters to our attention.We are glad to hear that your second room was an improvement, although we understand that it still did not meet your expectations. Rest assured, we will continue to work diligently to ensure that all of our rooms meet the high standards of cleanliness and comfort that our guests expect and deserve.Once again, we apologize for any inconvenience you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

10/10 Excelente

Leticia

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Caty

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Linda

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Security lock on door did not work. Restroom door wouldn't close, coffee maker had mold
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for your feedback. I apologize for the inconvenience you had during your stay. We have 24-hour staff to help our guests. Please notify the staff of any concerns you may have during your stay at any hotel so we can help resolve the issue and provide a comfortable and peaceful stay. Our guest rooms have deadbolts and hasp style security latch for security. We will inspect all our guest rooms to make sure everything is in order. We appreciate you staying with us and hope to see you again.Thank you

4/10 Malo

Artemiza

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The property is old, smelly and not welcoming. We got up at 4am and there was a huge cockroach on the wall. We told the front desk and they were not surprised, just said “sorry” The “only” thing I liked was that it has 3 quern beds but will not stay there again. Not recommended
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for your feedback. We apologize for the inconvenience you had during your stay. We perform scheduled pest control services throughout the year. Being an exterior corridor property is not in our favor. Every property has such issues as this area is known for such insects especially in summertime. After speaking to the professionals there is no permanent solution as these insects come out from the sink and tub drains. Pesticides available in the market on work on contact which makes it very difficult to eradicate such issues completely. We hope that you will reconsider and give us another chance. Thank you

10/10 Excelente

Brenda

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Very friendly!
The Gentleman that checked us in was very nice and friendly!
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you very much for your feedback. We are glad to hear that you enjoyed your stay with us. We try our best to provide the best service possible. We are happy to hear your praise about our staff members. Thank you

10/10 Excelente

Dora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for your feedback. We appreciate your business and look forward to serving you again.Thank you.

10/10 Excelente

Thuy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's worth the price.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for staying with us. We are happy to hear we met your expectations. We look forward to seeing you again in the near future.Thank you

10/10 Excelente

Joshua

Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for staying with us and providing your positive feedback. We look forward to seeing you again.Thank you.

10/10 Excelente

Esequiel

Le gustó: Limpieza
All
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value for the $ highly reccomend.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

2/10 Terrible

Amado

Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for your feedback. Since no written feedback was provided, we are unable to remedy your concerns. We appreciate your business.Thank you.

6/10 Aceptable

Wout

Viaje familiar
Le gustó: Servicio y personal
Ok, maar wat afgeleefd. Heeft dringend een opfrisbeurt nodig
Respuesta de GM, el 21 dic. 2023
We appreciate your feedback.Thank you.

6/10 Aceptable

Daniela

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
You get what you pay for
You get what you paid for unfortunately. Pool was not in service and was disappointed. Hotel is definitely outdated and needs renovations. Mattresses were gross and have not been replace in a long time. If I could provide advice don’t stay here and invest in comfort somewhere else.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

MARSHA, HONDO

Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

6/10 Aceptable

Jonathan

Le gustó: Comodidad de las habitaciones
Adequate, but I’ll look elsewhere next time.
The room was okay. It was a good size and clean, but clearly dated, with repair issues needed (peeling paint, broken handle on dresser, missing toilet roll holder). The advertised breakfast was minimal, with no protein options. Housekeeping service was sporadic, with no service to my room the last two days of my stay.
Se hospedó 6 noches en julio de 2023

6/10 Aceptable

Leonel

Se hospedó 3 noches en junio de 2023

6/10 Aceptable

Norma

Viaje familiar
No le gustó: Servicio y personal
Outdated hotel
Hotel rooms are large but, need an upgrade very old looking. Location is good. Did not like that the pool was closed, that was main reason we chose the hotel. The free breakfast is a joke, but, oh well can’t ask fir more.
Se hospedó 2 noches en junio de 2023

4/10 Malo

CARMEN

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I didn't like the empty pool..
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
N/a
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

4/10 Malo

Rodolfo

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Accueil très sympathique
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Rose

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Avoid if possible
Our room smelled like cat pee. Everything was run down and broken. I wld of left but it was graduation weekend and no other hotels were available.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Unfortunately the pool was empty, unless.you just wanted a paddle, but that wasn't a problem for us. Friendly staff and the room is great.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

David, Salem

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Gracie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very nice , the room was clean and neat . Great affordable rate and and conveniently located .
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Bruce K

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Laura

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Jesus

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Marcelo

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
I booked this hotel to also enjoy the pool with my kids but nothing says the pool is temporary closed. Shower head did not work properly. Breakfast was not the best. You had to serve yourself out of a gallon jug which everyone used
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Arnoldo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and Quiet at a very reasonable price.
Spacy and clean rooms, could use a bigger TV but overall satisfied.
Se hospedó 3 noches en marzo de 2023

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great stay for what it was
Se hospedó 2 noches en febrero de 2023
Respuesta de GM, el 28 feb. 2023
Thank yo so much for sharing your experience. We appreciate you staying with us and look forward to seeing your again.

6/10 Aceptable

Julianne

Le gustó: Servicio y personal
No le gustó: Servicios
Se hospedó 1 noche en noviembre de 2022