德莫特旅游套票 | 德莫特机票+酒店优惠低至 4 折

When we arrived at the hotel, the front desk staff greeted us warmly and were very friendly. Unfortunately, we had several issues with our room. We paid for two queen-size beds in the newly renovated, nonsmoking section because there were three people in our group. However, when we arrived, we were given a room with one king bed. After returning to the front desk, we were moved to a room with two beds, but it was located in the smoking section and had not been renovated. The two beds were also definitely full or double-size rather than queen-size beds. They felt noticeably smaller than expected and were not what we had paid for. Although we were not charged a different rate, we specifically booked a renovated, nonsmoking room with two queen-size beds, so I feel a partial refund would have been appropriate. Regarding complaints in other reviews about cigarette smoke being noticeable in nonsmoking rooms, I think the casino floor may contribute significantly to the problem. Since smoking is allowed there, guests leave smelling strongly of smoke, with their hair, bodies, and clothing exposed to it. That odor can easily be carried back into the hotel room, making it seem as though someone smoked inside even when they did not. Overall, most of the staff we encountered were friendly and helpful. My other disappointment was the limited selection of casino games. The hotel should be more specific when listing the available games, as roulette is one of the games we looked forward to