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Opiniones de Desert Hot Springs Inn

2.5 out of 5
Desert Hot Springs Inn
67840 Hacienda Avenue, Desert Hot Springs, CA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 80 de 117 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 20 de 117 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 117 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 117 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 117 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marta

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Lorena

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love it im coming everytime i have to come
Se hospedó 4 noches en abril de 2023
Respuesta de Patty, el 12 may. 2023
I am so happy to hear you truly enjoyed your stay. I look forward to having you come back and enjoy that mineral water. See you soon and have a great weekend.

10/10 Excelente

Luis

10/10 Excelente

Jenna

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love this place Alberto was so nice and welcoming!
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Saniyiah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Traci, Shelton

Viaje con mascota, Viaje familiar
Le gustó: Servicios
Really enjoyed the pool yard, very comfy bed, and dog friendly with a really nice pet yard, would definitely go back
Se hospedó 1 noche en abril de 2024

4/10 Malo

Isabel

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Meagan

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Delores

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Allison

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No hot water at all. In the evening or morning. Couldn’t shower. Washed hands and face with cold water. WiFi didn’t work in our room. Netflix wouldn’t work. I let them know and they didn’t respond. Twice. If you don’t need WiFi and like cold showers and bad service, you’ll love this place! WAY too much money for nothing.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Wendy, Seattle

Le gustó: Servicio y personal y condiciones de la propiedad
Pool was great
Se hospedó 1 noche en marzo de 2024
Respuesta de - Berto, el 15 mar. 2024
Hi, Wendy.We’re glad that you like the pool. Sorry that it was windy out. You’re welcome back anytime.

8/10 Bueno

Art

Se hospedó 1 noche en febrero de 2024

2/10 Terrible

shiki

Se hospedó 1 noche en febrero de 2024
Respuesta de -Alberto, el 2 mar. 2024
Good afternoon Shiki, I apologize for inconveniencing you but we are a cannabis-friendly hotel and it is against the state law to allow anyone under the age of 21 to stay with us. This is why we accommodated you at our other property.

4/10 Malo

Alexis

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The shower broke and they were not responsive. No doors on the bedrooms. Air conditioning didn’t work. Shower flooded.
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Andrea

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

David

Se hospedó 2 noches en enero de 2024

10/10 Excelente

cheryl

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de -Berto, el 17 ene. 2024
Thank you Cheryl, our welcome back anytime

8/10 Bueno

Bridget

Viaje en grupo, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, quiet, friendly. Great weekend getaway. Proximity to Joshua Tree.
Se hospedó 2 noches en noviembre de 2023
Respuesta de -Berto, el 17 ene. 2024
Hi, Bridget. Don't forget that next time our in town to book a massage with us. See you soon.

10/10 Excelente

Neil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
What a hidden gem this place is!!! Do not pass this by, everything from the staff to the rooms and not forgetting the spas are just perfect. Thanks so much for your amazing hospitality and we can not wait to return
Se hospedó 4 noches en noviembre de 2023
Respuesta de -Berto, el 12 nov. 2023
Hi Neil,We really appreciate your rating! We love having you here, so don't forget to ask for your returning guest discount next time. We can't wait to see you again.

8/10 Bueno

Lauren

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Desert Hideaway
What a great place. My only minor complaints were that the window locks didn’t work And we were on the ground floor. Luckily they supplied us with those small metal clips to put on the window. The beds were ok as were the linens, but the beautiful pool and hot tub more than made up for these minor things.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Christine

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

amber

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Laura

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Jodi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and comfortable. The pool was very nice. There wasn't any dish detergent to wash dishes so I used shampoo. Please use a better quality coffee it tasted like water.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gem
Desert GEM! Loved that it was only a few units and everyone we met was very nice. Pool was great. Hot tub was great until it broke and lost heat but was still relaxing. Great distance to Joshua Tree, which is why we picked it. Lots of good food in the area. A few things could be improved to make it an EXCELLENT spot. - Shade for the pool. Not much but I think a little bit would go a long way! - Towels: the more, the better! I liked being able to get more pool towels, but also wanted additional ones in the room. - Put a mirror in the bedroom space. The bathroom is tiny and two people can't share the space. - Get better lamps. The switch was on the cord and there was no place to charge your phone on the nightstand. A lamp with the switch and an outlet on the base would be SUPER helpful. - Luggage racks needed. We had a 'water bug' visit and wanted to be able to elevate our stuff off the floor. We ended up using the ironing board and the side table. - Turn off some of the lights at night! We were hoping to see some stars but the outer lights were many and bright. Maybe have star-gazing hour(s)?
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Helena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best pet friendly desert hot spring!!
Awesome place! Everyone was very friendly, very clean and convenient and best part was that it's super pet friendly. We brought our two fur babies ❤️ only downfall was that we came to escape the fireworks for 4th of july but unfortunately even though its illegal, there was still fireworks around here also the internet and tv were a bit slow but other than that everything was great! 10/10 for sure and we will definitely be coming back ♡
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Lesley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
great room super clean amd very noce people awesome pool and spa loved the kitchenette super handy
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Abraham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful place
Small, quiet place with a beautiful mineral fed pool and hot tub that was deliciously heated. Staff was responsive and friendly. Room was clean and comfortable. This will be my go to place in PS
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Antonia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was surprised when i arrived, not what i was expecting. But i was completely satisfied by the time i spent the next 3 days. I will definitely be back
Se hospedó 5 noches en mayo de 2023

10/10 Excelente

David

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was cozy and clean stay. I'll come back NetTime.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Kathleen

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best stay in the desert!!
Overnight getaway was fabulous! Very relaxing. Extremely clean. Staff very kind and accommodating!!!
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Erika

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place is a very small inn and quit Inn. Not much to look from the exterior, but we were pleasantly surprised at the comfort of the place. The rooms are super clean, the bed and bedding was so comfortable. They are a 420 friendly place and have a beautiful sitting area ion the property with a beautiful view of the desert and stars. Patricia the manager was amazing and personable. I felt like family there. Because the place is so small, we often swam with no other guests. It was definitely a quiet and pleasant getaway, none of the ruckus of the bigger resorts. We will stay again.

10/10 Excelente

Jorge

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Patty, el 12 may. 2023
I just want to thank you Jorge for taking the time to leave such a wonderful review. We are looking forward to your next visit with us. Have a great weekend.

10/10 Excelente

Ellyn

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very personal service and very helpful. Beautiful views and well maintained property. Pool was wonderful and love how accommodating they are for dogs.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Angelica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The vibe and logistics are completely different than other establishments but in a good way. I was unsure upon arrival but was satisfied and content by check out.
Se hospedó 1 noche en marzo de 2023
Respuesta de Patty, el 13 may. 2023
I want to start by thanking you, Angelica for taking the time to leave a review. I am glad that you did not just turn around and leave, Desert Hot Springs Inn is a hidden treasure. We look forward to having you stay with us in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comphy bed!
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Rheya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Dawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hot Springs are delightful. Room was squeaky clean and beautiful. Perfect for pups.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Keshia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stay
The atmosphere was lovely. The people were friendly.The fact that all I had to do was punch in a code to get in my room, and the front gate, after a long 15 hr. Trip was the best part.the hot tub and pool were miraculous. The room itself gave us an at home experience even being away from home.
Se hospedó 4 noches en febrero de 2023
Respuesta de Patty, el 26 mar. 2023
Keshia, we thank you for taking the time to live such a wonderful review. We at Desert Hot Springs Inn, strive for great customer service, our goal is that our guests have that relaxing experience from the moment the get off their vehicles You have reassured us that we are on the right path. Keshia we look forward to your next visit and once again thank you, enjoy the rest of your Sunday

10/10 Excelente

Ron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

April

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Pedro

10/10 Excelente

Evette

Se hospedó 1 noche en enero de 2023

10/10 Excelente

catherine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean lively staff quiet
Respuesta de Patty, el 13 ene. 2023
Good afternoon, Catherine. We wish to thank you for taking the time to leave such a wonderful review. We look forward to your next visit with us. Enjoy your weekend.

6/10 Aceptable

Cynthia, North Plains

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Call me old-fashioned but something about checking into a hotel at night with no human contact felt scary. Besides that, the room was very clean, neat and cold, not just in temperature but also atmosphere. Very stark. No art at all. Bare floor with two metal framed chairs for a sitting area. Small fridge provided with a handle that came right off in my hand. AC was really going strong. When I tried to adjust it, the remote on the wall fell out and landed on the floor. Luckily, that didn't break. Duct tape on the sides to make it fit into the holder, I guess? Bathroom soap was damp and the soap itself was a bit mushy. I assumed it had just gotten something dripped on it. Went ahead and used it thinking it was soap, after all. Was shocked to have an extra $100 tacked onto my prepaid hotel cost. Expedia promptly got to the bottom of it. They charge $100 for a deposit and return it if all is well. I got my refund in a few days. Still, a hotel room cleaning deposit???

10/10 Excelente

Judy

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Patty was so very nice amd helpful. The room was very cute and clean.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Patty, el 30 nov. 2022
Thank you, Judy for taking the time to leave such a wonderful review. We do hope that you will be returning to stay with us again in the near future. Have a wonderful rest of your week.

2/10 Terrible

Brian

No le gustó: Limpieza, servicios, condiciones de la propiedad
Very thin wall separating my bed from the busy road down which trucks and motorcycles thundered all night. Terrible lighting, including ghastly fluorescent light in the kitchenette. Dishes and tableware encrusted with food residue. Bathroom almost literally too small to fit it. Dirt and dead insects covering the windowsill. This used to actually be a "boutique" motel, a long time ago. Now it's just shabby and overpriced. Much better options in town.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Patty, el 30 nov. 2022
Brian, I do wish to thank you for taking the time to leave a review. I apologize if your stay was not what you expected we will be making improvements in the near future and hope that you will come back in a few months and hopefully we will meet your expectations then.

10/10 Excelente

Rene

Se hospedó 1 noche en noviembre de 2022
Respuesta de Patty, el 30 nov. 2022
Thank you, Rene, for taking the time to leave a review. We are pleased here at DHS Inn when our guests have enjoyed their stay. We truly hope that you will become a regular guest here. Until next time.