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Opiniones de Best Western Detroit Livonia

2.5 out of 5
Best Western Detroit Livonia
16999 S Laurel Park Dr, Livonia, MI

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 425 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 335 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 107 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 70 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 66 de 1003 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Enrique José

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pésimo, no lo recomiendo
El hotel estaba súper sucio, el servicio pésimo, la gente que trabaja ahí no tiene la mínima actitud de servicio
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ghaith AL Karakushe, el 8 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 5 noches en junio de 2021
Respuesta de Brittney Livingston, el 28 jun. 2021
Thank you for your review.

8/10 Bueno

Jaime

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
La estancia en general día agradable, el personal fue muy servicial y amable. Lo único es que no hacían el aseo regularmente, no se si debido a la pandemia.
Se hospedó 5 noches en enero de 2021
Respuesta de Brittney Livingston, el 2 feb. 2021
Thank you for your review. We pride ourselves on the customer service and we are glad you noticed. Unfortunately, due to the covid-19 pandemic we only offer limited service while guest are staying in the room we will refresh the towels and take the trash from the room. We do this in order to keep guest and staff safe.

8/10 Bueno

Carlos Alberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente atención del Personal. Desayuno ok
Hotel cómodo a un lado del Restaurante de hamburguesas Red Robbin.
Se hospedó 6 noches en octubre de 2018
Respuesta de Mary D, el 22 oct. 2018
Thank you!

4/10 Malo

Richard

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Run down. Cops there every couple of hours, neighbors arguing constantly. Lights in the room broken, very hot in the whole hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Ghaith AL Karakushe, el 29 abr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bueno

Shelley

Viaje familiar
Le gustó: Servicios
No comments
Se hospedó 6 noches en abril de 2024
Respuesta de Ghaith AL Karakushe, el 24 abr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Jonathan, Hamilton

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good 2 day stay. Clean room and breakfast area. Easy to get to.
Se hospedó 2 noches en abril de 2024
Respuesta de Ghaith AL Karakushe, el 22 abr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

Aloys

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like how close it is to places to eat and entertainment.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ghaith AL Karakushe, el 16 abr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

Bryan

Le gustó: Limpieza y servicio y personal
.
Se hospedó 4 noches en marzo de 2024
Respuesta de Ghaith AL Karakushe, el 17 abr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Bryan

.
Se hospedó 4 noches en abril de 2024
Respuesta de Ghaith AL Karakushe, el 16 abr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Floretta

Viaje familiar con niños
Le gustó: Limpieza
It was alright! Not extensively! It was clean. The staff was ok! Food wasn't great!
Se hospedó 2 noches en marzo de 2024
Respuesta de Ghaith AL Karakushe, el 15 abr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future

4/10 Malo

Savanna

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Got a jetted tub suite, and the jets did not work. Systems were down upon check-in, took 50 minutes to check-in.
Respuesta de Ghaith AL Karakushe, el 8 abr. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excelente

Jennifer

Se hospedó 1 noche en marzo de 2024
Respuesta de Ghaith AL Karakushe, el 20 abr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

10/10 Excelente

Brenae

Se hospedó 1 noche en marzo de 2024
Respuesta de Ghaith AL Karakushe, el 15 abr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Nancy, Ann Arbor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel with clean rooms and an efficient staff. Will visit again
Se hospedó 1 noche en marzo de 2024
Respuesta de Ghaith AL Karakushe, el 25 mar. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Malo

Christine

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I specifically asked for a room with a bathtub that was close without having to walk very far. They literally put me at the farthest distance being the last room at the farthest end of the longest hallway upstairs. The bathtub faucet did not work. I told them and they said they can switch my room but I already hauled heavy luggage up and was too tired, weak and worn out to move it again without help so needed to soak in the tub and they would not help me move to do so. I had just had cancer surgery and was in pain and they knew all this when I checked in. The sink did not have hot water only cold and their was dirty foot prints on the bathroom floor and hair in the sink and on the toilet. The refrigerator did not work. This room was unacceptable and staff was not helpful knowing my situation and condition and that I was in town for a funeral. This was not acceptable and they did not seem to care when I reported it!
Se hospedó 1 noche en febrero de 2024
Respuesta de Ghaith AL Karakushe, el 16 mar. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excelente

Katrice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
N/A
Se hospedó 1 noche en marzo de 2024
Respuesta de Ghaith AL Karakushe, el 16 mar. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Harold

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Friendly staff but the hotel is outdated and has seen better days.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ghaith AL Karakushe, el 16 mar. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excelente

Ernestine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent stay. It was clean and quiet. I will definitely be staying there each time I am in town.
Se hospedó 4 noches en marzo de 2024
Respuesta de Ghaith AL Karakushe, el 14 mar. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Julia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My babies had fun
Se hospedó 1 noche en marzo de 2024
Respuesta de Ghaith AL Karakushe, el 12 mar. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Malo

jeffery

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Long walk to get ice and hard to find rooms
Se hospedó 1 noche en febrero de 2024
Respuesta de Ghaith AL Karakushe, el 4 mar. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4/10 Malo

Asia

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Loud music, banging on my hotel room's door and hotel room does not look the same as seen online!
Se hospedó 1 noche en febrero de 2024
Respuesta de Ghaith AL Karakushe, el 2 mar. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The soft music system in the lobby only not around the rooms

10/10 Excelente

Marcel

Se hospedó 1 noche en febrero de 2024
Respuesta de Ghaith AL Karakushe, el 25 mar. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

Deborah

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Room wasnt as fancy as expected like the leo collection but still nice for the price.jetted tub was nice 👌...front desk lady super friendly...wont be able to comment about the breakfast since i have to check out at 4 am to go to work but overall definitely a place i would go again for the price 😊. Thank you
Se hospedó 1 noche en febrero de 2024
Respuesta de Ghaith AL Karakushe, el 7 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Andreaya

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property, clean, close to lots of food, and major highways.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ghaith AL Karakushe, el 7 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Knoisha

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 3 noches en febrero de 2024
Respuesta de Ghaith AL Karakushe, el 6 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Ghaith AL Karakushe, el 2 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Misty

Se hospedó 1 noche en enero de 2024
Respuesta de Ghaith AL Karakushe, el 29 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Aceptable

Rolf

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 8 noches en enero de 2024
Respuesta de Ghaith AL Karakushe, el 29 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bueno

Sheldon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great manager present
Se hospedó 1 noche en enero de 2024
Respuesta de Ghaith AL Karakushe, el 29 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Malo

Nicholas

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Great price, but you get what you pay for. Stains on head board, and furniture. Peeling paint, repairs needed to walls. Bathroom tub had stains and rust. Overall room felt outdated and dirty.
Se hospedó 1 noche en enero de 2024
Respuesta de Ghaith AL Karakushe, el 23 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2/10 Terrible

JESSICA

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I do not recommend...not worth it
The bathrooms were not cleaned fully. Hair in the tub and on the floor that was not mine. I asked for an extra blanket and was told they had none in the entire place. Keep in mind I passed on room cleaning so not sure how they planned to change my bedding. Half the work out equipment does not work. The juice machine for breakfast did not work. The waffles were rocks. The milk was in a pitcher left uncovered in a mini fridge. There was a horrible smell of very strong air freshener to cover up whatever. The beds are hard and you can feel the springs in them. You can tell they don't fully vaccuum the rooms as they had dust and dirt all in the corners. Walkways were not shoveled or salted and when you step through the doors the floor was extremely slippery with no signs or anything put out. Its a lawsuit waiting to happen. I would not recommend....pay the extra $50 or whatever to stay somewhere else....its worth it I wish I had!
Se hospedó 2 noches en enero de 2024
Respuesta de Ghaith AL Karakushe, el 23 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bueno

michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Ghaith AL Karakushe, el 22 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Byron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thank you, Andy
I had a good experience with this hotel best western! Family, friendly, clean, Everything was up to standard! I love the pool 6 feet, the breakfast was good and we love the Jacuzzi room! Thank you. I’ll look forward to my next Stay!!! P.s Andy was really nice and very helpful! Thank you, Andy!!
Se hospedó 1 noche en enero de 2024
Respuesta de Ghaith AL Karakushe, el 18 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Gavin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Respuesta de Ghaith AL Karakushe, el 6 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

Adriana

Se hospedó 2 noches en enero de 2024
Respuesta de Ghaith AL Karakushe, el 5 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Tavisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and nice place to stay
Se hospedó 1 noche en enero de 2024
Respuesta de Ghaith AL Karakushe, el 15 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Naomi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff is so welcoming and pleasant.
Se hospedó 2 noches en enero de 2024
Respuesta de Ghaith AL Karakushe, el 15 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Marcel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Every time we go to the Best Western the staff really takes care of us especially the day shift manager
Se hospedó 1 noche en enero de 2024
Respuesta de Ghaith AL Karakushe, el 10 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Eric

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en enero de 2024
Respuesta de Ghaith AL Karakushe, el 10 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Lusa

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
There was fece in the toilet. The bathroom smelled like cigarette smoke. The stink was terrible
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ghaith AL Karakushe, el 8 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excelente

Marcel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sometimes we just like to get away and this is where we go
Se hospedó 5 noches en diciembre de 2023
Respuesta de Ghaith AL Karakushe, el 10 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Dawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ghaith AL Karakushe, el 10 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Jeffrey V.

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overcharged me, I caught this at checkout the lazy lady behind the counter that was sleeping said she will correct later never did . I wasted a lot of time on the phone. They admitted their mistake as a computer glitch waiting on refund .Staff Rude and uncaring. Breakfast food was horrible cold, stale, nasty.. room could definitely use some upgrades and repairs water took forever to get warm.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Ghaith AL Karakushe, el 2 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2/10 Terrible

Carley

Room was dirty and toilet wouldn’t flush
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ghaith AL Karakushe, el 27 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ghaith AL Karakushe, el 12 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Shakeer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very helpful and friendly
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ghaith AL Karakushe, el 11 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

Thomas

Le gustó: Servicio y personal
Maintenance lacking
Room 103. Heater leaking water. Carpet wet. Bathroom tub faucet dripping constantly.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ghaith AL Karakushe, el 5 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Holly

Viaje familiar
Le gustó: Limpieza y servicio y personal
Very nice staff. Affordable accommodations.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ghaith AL Karakushe, el 5 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Trisha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly Staff
Staff were great. Check in was easy. Breakfast was a good variety. Coffee was 24 hours. Yay!! Pool was nice and large and was not busy. Overall hotel was a little worn and the heater was touchy, but the staff made up for it. They were fabulous. I would stay again.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Ghaith AL Karakushe, el 30 nov. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.