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Opiniones de Days Inn by Wyndham Dickinson TX

2 out of 5
Days Inn by Wyndham Dickinson TX
3710 Gulf Fwy, I-45 Exit 19, Dickinson, TX

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 130 de 654 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 165 de 654 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 121 de 654 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 89 de 654 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 149 de 654 opiniones" "

6.4/10

Limpieza

6.6/10

Servicio y personal

5.6/10

Servicios

6.2/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Greta

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Everything was great, the service and the attention, but the only thing is that the floors were so dirty. It was obvious that they didn’t properly cleaned them. My white socks turned brown just for going to the bathroom from the bed one time. I guess the cleaning lady was avoiding it because that dirt was from some time ago. Otherwise, everything was good.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 18 mar. 2024
Hi Greta,We are thrilled to hear that you had a great experience with our service and attention to detail. However, we apologize for the issue with the cleanliness of the floors. We'll address this with our housekeeping team to ensure it doesn't happen again. Thank you for bringing this to our attention, and we hope to welcome you back for an even better stay in the future.

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en noviembre de 2023
Respuesta de Sophia CSR, el 28 nov. 2023
Hi Luis,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

8/10 Bueno

Avi

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
El hotel esta en remodelacion por eso el cuarto estaba muy bien... Pero tenia el inidoro entapado La tina de baño entapada Las ropa de cama sucia La cafetera sucia Nunca me dieron toallas limpias .
Se hospedó 3 noches en agosto de 2023
Respuesta de Sophia CSR, el 14 ago. 2023
Hi Avi,Thank you for sharing your experience with us. We appreciate your understanding regarding the ongoing remodelling, and we're glad to hear that you found the room satisfactory. However, we deeply apologize for the inconveniences you faced, including the issues with the toilet and bathtub, the cleanliness of the bedding and coffee maker, as well as the oversight with clean towels. This is not the standard we uphold, and we're committed to addressing these concerns to ensure a better and more comfortable stay for our guests in the future. Your feedback is invaluable, and we hope to have the opportunity to make it right on your next visit.

2/10 Terrible

Omar

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
the staff very bad attention
Se hospedó 1 noche en julio de 2023
Respuesta de Sophia CSR, el 3 jul. 2023
Hi Omar,We sincerely apologize for the negative experience you encountered during your stay. Providing exceptional service is of utmost importance to us, and we deeply regret any inconvenience caused. Your feedback has been duly noted, and we will take immediate steps to address the issues raised to ensure such situations do not recur. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

6/10 Aceptable

Nilcy Viviana

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Check in fue rápido y fácil.
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 30 jun. 2023
Hi Nilcy,Thank you for your kind review! We're delighted to hear that your check-in experience was quick and easy. Our team strives to provide efficient and seamless service to ensure our guests have a smooth arrival. We appreciate your feedback and look forward to making your stay even more enjoyable. Should you need any assistance during your time with us, please don't hesitate to reach out. We hope you have a fantastic stay!

2/10 Terrible

Thalia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La alberca nunca funcionó 3 día Sospe dadá ahí y nada
Se hospedó 2 noches en junio de 2023
Respuesta de Sophia CSR, el 12 jun. 2023
Hi Thalia,We are very sorry to hear about the inconvenience caused by this issue, and we are doing not meet your expectations. Please note that your concerns have been passed on to our team. We will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

2/10 Terrible

irma

Se hospedó 2 noches en abril de 2023
Respuesta de Sophia CSR, el 21 may. 2023
Hi Irma,I am sad to see this 1-star rating. We never want our guests to have such a kind of experience. Please share your issues in detail and give us another chance to improve our services.

10/10 Excelente

Raul

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 11 noches en julio de 2022

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Sophia CSR, el 16 jul. 2022
Dear Maria, It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El lugar terriblemente sucio .. al segundo día en la noche llegamos y el cuarto todo revuelto sin sabanas todas las colchas y almohadas tiradas y sin toallas ... JAMÁS LO RECOMENDARÍA !!!
Se hospedó 2 noches en abril de 2021

6/10 Aceptable

luis

Muy buena ubicacion, el equipo de aire acondicionado muy ruidoso, muy reducido el espacio para desayunos y mala presentacion de los alimentos
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo bien.
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Miriam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2019

10/10 Excelente

MARIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Recepcion huele mucho a cigarro. Pero en general estubo bien la eetancia
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything ok, clean and confortable. We had near stores and fast foods. I recommended it.
Se hospedó 2 noches en noviembre de 2018

8/10 Bueno

Maria de la Luz

Le gustó: Servicio y personal y comodidad de las habitaciones
Aceptable
Es un lugar aceptable, pero tengo que decir que en los días que estuvimos hospedados nunca cambiaron la ropa de cama, el hotel luce un poco descuidado, podría mejorar, lo recomiendo para personas que no sean muy exigentes.
Se hospedó 3 noches en noviembre de 2018

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en julio de 2018

6/10 Aceptable

MARIA TERESA

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
MALA CARA
En la recepción mal carácter, igual que la camarera
Se hospedó 2 noches en enero de 2018
Respuesta de GM, el 24 mar. 2018
Dear Guest, We're sorry you had to go through hard time but we will make sure you or no one else has to go through this again. Thank you

8/10 Bueno

Marco, México

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
El desayuno y el lugar destinado para ello, está demasiado limitado. No tuvimos oportunidad ni de servirnos un café
Se hospedó 1 noche en julio de 2017

4/10 Malo

Cristian, V

No le gustó: Limpieza
Falta higiene
La habitación estaba sucia el primer dia con polvo y colillas de tabaco en el suelo. No cambiaban las sabanas cuando pusimos el cartel de cambiar las sabanas por favor.Habia dias que no ponian jabón para la ducha.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena ubicacion. Para salir a galveston
Me quedo muy bien ubicado para el crucero de galveston. Cerca de los oulets premium

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nada extraordinario
Esta muy bien ubicado.

10/10 Excelente

Chrouk

Viaje familiar
Le gustó: Condiciones de la propiedad
We had a very pleasant stay, the bed was very comfortable
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 20 may. 2024
Hi Chrouk,Glad to hear that you had a pleasant stay with us. Comfortable sleep is essential, and we're delighted that you found our beds to your liking. Thank you for choosing us, and we hope to welcome you back for another restful experience soon.

8/10 Bueno

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, quiet. Overall a good value. Two minor gripes. No place to hang clothes. Tub very slippery.
Se hospedó 3 noches en mayo de 2024
Respuesta de Sophia CSR, el 20 may. 2024
Hi David,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

2/10 Terrible

James

No le gustó: Servicio y personal
Attempted to check-in within 5/10minutes of making reservation. Wasn't able to make $100 deposit (wouldn't allow me to make it over the phone and person staying didn't have it). Requested cancellation of reservation but hotel would not allow it!!! Very disappointed in service!!!!
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Ronny, Houston

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was rude, they also wanted to overcharge me $100 for ONE NIGHT and Expedia was ZERO HELP. Cancelled reservation and will NOT RECOMMEND THIS LOCATION NOR EXPEDIA
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 13 may. 2024
Hi Ronny,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 Bueno

Alvaro

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
No limpiaron la habitación correctamente
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 9 may. 2024
Hi Alvaro,We apologize for the inconvenience you experienced with the cleanliness of your room. Maintaining a high standard of cleanliness is important to us, and we regret that we fell short of your expectations. Your feedback is valuable, and we'll address this issue promptly to ensure a better experience for our guests in the future.

10/10 Excelente

Maristel

Le gustó: Condiciones de la propiedad
n/a
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 6 may. 2024
Hi Maristel,A hearty thanks for your review. We would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel. We use our guests' reviews to improve our services for our guests' future visits. Our team hopes to have the chance to serve you again on your next visit.

8/10 Bueno

Donald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean and reasonably priced.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 1 may. 2024
Hi Donald,Your satisfaction is our top priority, and we aim to offer great value for the services we provide. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Pedro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The options to eat are great and walking distance
Se hospedó 5 noches en abril de 2024
Respuesta de Sophia CSR, el 29 abr. 2024
Hi Pedro,We are delighted to hear that you enjoyed the dining options within walking distance of our property. Providing convenient access to a variety of dining choices is important to us, and we're glad that you found the options to be great. Thank you for sharing your positive experience, and we hope to welcome you back for another enjoyable stay in the future.

2/10 Terrible

Greg

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Charged me an additional $100. Said it will be refundable on checkout n
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 27 abr. 2024
Hi Greg,I regret any inconvenience caused by the additional charge. Please know that our policy requires a 100 damage deposit which is refundable after check-out, and this is to safeguard the property against any damage. It is stated at the hotel and on the website as well. If you have any queries regarding this issue, please call up the property for further assistance.

6/10 Aceptable

Alvin

Viaje familiar
No le gustó: Servicio y personal
Staff very unpersonable
Se hospedó 12 noches en abril de 2024
Respuesta de Sophia CSR, el 24 abr. 2024
Hi Alvin,Providing warm and welcoming service is important to us, and we regret if we fell short of your expectations in this regard. Your feedback is valuable, and we'll address this issue with our team to ensure a more personable experience for all our guests in the future.

8/10 Bueno

Alyssa

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Front staff was very friendly. Room was missing the mini fridge, but had a microwave at least. The A/C didn't seem to get the room as cold as we'd like either but it was manageable. For the price it was a place to sleep and it did its job well enough.
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 22 abr. 2024
Hi Alyssa,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Gabriel

Viaje familiar
This location had a gas station and a MacDonald's within a one to two minute walking distance. This location does not really nave a continental breakfast, all they have is a small coffee area with granola bars.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 10 abr. 2024
Hi Gabriel,We are pleased to hear that our hotel's location near a gas station and McDonald's was convenient for you. However, we regret any inconvenience regarding our breakfast offerings. We appreciate your feedback and will take it into consideration as we strive to improve and better meet the needs of our guests.

8/10 Bueno

Rodney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a great location. Right off the highway for a stop on our way.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 8 abr. 2024
Hi Rodney, Thank you for your feedback! We're glad to know that you liked our hotel's proximity to the highway. Being conveniently located near major routes can make traveling easier for our guests. If you have any other comments or suggestions, we'd love to hear them. We hope to have the pleasure of welcoming you again.

6/10 Aceptable

kavinilavu

Viaje familiar
Le gustó: Limpieza y servicio y personal
Room was okay but breakfast is very horrible they not even have a bread. Please don’t consider this hotel if you’re looking for stay and breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 16 mar. 2024
Dear Guest,I apologize for the disappointment regarding the breakfast during your stay. Your feedback is valuable, and we will address this issue to improve our offerings. We appreciate your honesty and hope that you will consider giving us another chance to provide you with a better experience in the future.

2/10 Terrible

Katie

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Avoid this place. They will refund your expedia amount and charge more to your CC. You also have to pay more, (20$ an hour) for an early check-in or check-out. There is no place to sit, if you choose not to pay for the early-check in. They will ask you to say outloud your card 4 digit access numbers if paying for anything. This room was disgustingly dirty with 0 amenities. 2 different MEN open our room door with their own key card and without prompt after we payed for early check in. One had to put up a new shower curtain and the other just apologised and closed the door. I was in disbelief and could not leave the proprty due to funds and luggage. I slept in my clothes ontop of the bed with a weapon nearby just incase.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 15 mar. 2024
Hi Katie,Thank you for sharing your review. We apologize for any inconvenience you may have experienced. This is not typical of our guests' experiences at our property. We have brought this issue to the attention of our management team. If you still have any concerns, please call up the property for further assistance.

4/10 Malo

Timothy

Le gustó: Servicio y personal
No le gustó: Limpieza
Lousy Internet! No place to hang clothes!
Se hospedó 3 noches en marzo de 2024
Respuesta de Sophia CSR, el 14 mar. 2024
Hi Timothy,We apologize for the inconvenience caused by the internet and the lack of hanging space for clothes. We will share your feedback with our team for improvements. We value your business and appreciate you choosing us. Hope to have the chance to serve you again on your next visit.

8/10 Bueno

Melissa

Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 30 mar. 2024
Hi Melissa,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

Nhan

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service was excellent.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 5 mar. 2024
Hi Nhan,Thank you for recognizing our dedication to customer service. We're committed to providing the best experience possible. We can't wait to welcome you back for another exceptional stay.

2/10 Terrible

Jeremy

No le gustó: Servicio y personal
The property was great. It was the staff that had the issue. They had four rules posted on the window that they asked us to follow. Even if you follow those rules to an exact t, they will find a way to steal money from you.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 5 mar. 2024
Hi Jeremy,Thank you for sharing your feedback with us. After conducting a thorough investigation with our management team, we regret to inform you that your assertion is incorrect. It has come to our attention that there were indications of weed usage in your room. Please be reminded that according to our property policy, smoking is strictly prohibited in the rooms, and designated smoking areas are provided for our guests' convenience, as mentioned on our website and third-party channels.

2/10 Terrible

Montrey

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 5 mar. 2024
Hi Montrey,We apologize for any inconvenience you may have experienced during your visit. Please provide us with specific details about any areas of dissatisfaction so that we may address them and make necessary improvements. Our goal is to provide better service for you in the future.

2/10 Terrible

Mark

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 4 mar. 2024
Hi Mark,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

10/10 Excelente

Joann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 19 feb. 2024
Hi Joann,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

2/10 Terrible

Karan

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disgusting and scary!
This was a terrible scary place to stay. We considered changing even before we were checked in. The room was not even secure! We had car alarms going off in the middle of the night. The door looked like it had been broken into multiple times. We left as soon as it was light enough to be safe to get to our car. There were gaps around door for insect or rodents to get in. It was totally gross and unsafe.
Phone was unusable
Door high was previously broken into and not secure.
Gaps between door and wall let in insects, wind, rain, or anything. Rodents were even able to come in through the gap at bottom of door.
Close up of door. Did not feel secure at all.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 16 feb. 2024
Hi Karan,Thank you for sharing your valuable feedback! Safety and security are our top priorities, and we ensure that all our guests feel safe and secure during their stay with us. We will investigate your feedback immediately and take appropriate action to rectify the situation. Your feedback is valuable to us, and we assure you that this will be addressed with utmost seriousness. Please accept our apologies for any inconvenience caused, and we hope you will give us another chance to provide you with a better experience in the future.

2/10 Terrible

Lisa

Working on ck in. Guy said go around corner. We got in car but he meant down the hall. Didn’t tell us until 3rd pass by. Ac in room has no decals. Have to guess what buttons do.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 10 feb. 2024
Hi Lisa,We're truly sorry to hear about your disappointing experience. We apologize for not meeting your expectations and for any inconvenience caused. Your feedback is important, and we'll take your comments seriously to make necessary improvements. We hope you might reconsider in the future.

6/10 Aceptable

Tom

Viaje de negocios
Le gustó: Comodidad de las habitaciones
Budget friendly
It's a budget friendly hotel. don't expert a Marriot, Hilton, Sheraton type of room. upgraded vinyl floor but needed to be washed. everything was clean. lobby is being renovated so no breakfast.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 8 feb. 2024
Hi Tom,Thank you for sharing your experience. We appreciate your understanding regarding our budget-friendly accommodations and ongoing renovations. We're glad to hear that overall, your room was clean and satisfactory. Your feedback helps us improve, and we hope to provide an even better experience on your next visit.

10/10 Excelente

Doris

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Pleasant Surprise
Very hesitant to book the room since so many others were ridiculously pricey. A little bit hard getting to hotel entrance; no lobby; no breakfast. Fast food restaurants in walking distance. Exterior not appealing but most important for me is a clean room, clean towels and clean sheets. Was not disappointed at all.
Se hospedó 2 noches en febrero de 2024
Respuesta de Sophia CSR, el 5 feb. 2024
Hi Doris,We appreciate your honest feedback. It's great to hear that, despite initial hesitations and some external factors, you found the essentials of a clean room, towels, and sheets met to your satisfaction. If there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to welcome you back for another comfortable stay.

2/10 Terrible

Courtney

Se hospedó 7 noches en enero de 2024
Respuesta de Sophia CSR, el 20 mar. 2024
Hi Courtney,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.