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Opiniones de Best Western Plus Doha

4 out of 5
Best Western Plus Doha
Al Safliya Street, Old Salata Road, Doha, QA

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 47 de 187 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 63 de 187 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 37 de 187 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 187 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 187 opiniones" "

7.6/10

Limpieza

7.4/10

Servicio y personal

7.4/10

Servicios

7.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Daniel Igor

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Muhammad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel recomendable y bien ubicado
Un hotel muy bien equipado, la habitación extremadamente amplia. Un poco antiguo sus instalaciones, pero todo funcionó a kamperfaccion
Se hospedó 1 noche en febrero de 2018
Respuesta de Hany Ghanem, el 19 feb. 2018
Thank you for the feedback. It is very Important to us. Please know that by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Estaba en obras, la habitación bastante grande y bien, pero mucho ruido durante toda la noche por el resto de personas allí alojadas, niños correteando y gritando por los pasillos a las 02:00 de la madrugada poco respeto hacia el resto de la gente de ese tipo de personas.

10/10 Excelente

Jose Ramon, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un encanto de hotel
Un hotel con encanto , personal muy amable la limpieza un 10 el desayuno excelente todo el hotel en si excelente se lo recomendaría a cualquier persona gracias

8/10 Bueno

Abdalla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Size of the room is anbleavable and very clean but it's noisy for the horns of the cars
Se hospedó 1 noche en mayo de 2024
Respuesta de Hany Ghanem, el 6 may. 2024
Dear Mr. Abdallah,Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services!Our team is consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team.We will continue to strive to improve our services to provide you a more comfortable and memorable stayWe value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel.Sincerely yours,Hany Ghanem – General Manager

10/10 Excelente

Abner, Larnaca

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are excellent, friendly and are ready to help with any information
Se hospedó 1 noche en marzo de 2024
Respuesta de Hany Ghanem, el 21 mar. 2024
Dear Mr. Abner,Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services!Our team is consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team.We will continue to strive to improve our services to provide you a more comfortable and memorable stayWe value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel.Sincerely yours,Hany Ghanem – General Manager

2/10 Terrible

RAJA, SURREY

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Terrible experience Drum beating all night Dance party to much noise till 2 AM in the morning. Could not sleep for a single minute Very uncomfortable Terrible experience
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

zainulabdeen

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Först och främst hotellet är inte för familjer, alltid för mycket folk som inte bosatte i hotellet, hiss är väldig segt, massor av folk efter kl 00 som går upp till discot eller liknande, ljudet under natten överdrivet
Se hospedó 7 noches en enero de 2024

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Froze in the room
Room 604 was very cold when I checked in around 5 PM. AC was at full blast with the temperature set at 14C which I set to 24C. Though I switched off the AC, the temperature did not increase even after more than 4 hours The technician came at 1 AM when I complained and could not fix the problem. He said since the AC was switched off the temperature would gradually increase. In fact, the room was still at 14C when I returned from meetings at 2 PM & checked out!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Frantz, APO

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios

10/10 Excelente

VIRENDRA, Brantford

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy early morning check-in. Helpful staff. Transport is available outside at hotel premises. Places of visit are available nearby. Comfortable room.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Githu, Mississauga

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean and very spacious. Good location. Restaurants in the building Room service provided was great, timely.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Jun, Yokohama

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Andreas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Alles o.k
Se hospedó 8 noches en octubre de 2023

8/10 Bueno

Tom

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Adriana

Se hospedó 2 noches en marzo de 2023

4/10 Malo

Lucas

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal
We stayed on the 12th floor in a suite. The manager took over a room next to ours where he smoked hookah with the door open, he and his crew made lots of noise and regularly set off the fire alarm. I asked them to quiet down, but they were offended by the request and got even louder. The manager should party someplace else, he is a real jerk.

4/10 Malo

Zakir

Se hospedó 1 noche en junio de 2022

10/10 Excelente

George

Se hospedó 1 noche en junio de 2022

2/10 Terrible

hassan

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very bad service
Se hospedó 5 noches en mayo de 2022

10/10 Excelente

AbdulFattah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Hany Ghanem – General Manager, el 19 abr. 2022
Dear Mr. AbdulFattah, Thank you for taking time to share your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please know that It is our constant endeavor to fully engage with our customers needs to ensure that we give you the comfortable, memorable and best experience that you deserve. Once again, thank you for sharing your recent experience, We hope you will come back and see us again soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

8/10 Bueno

Farrukh

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022

6/10 Aceptable

sarath

No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2021

10/10 Excelente

mj

Se hospedó 1 noche en octubre de 2021

2/10 Terrible

Nader

Se hospedó 1 noche en agosto de 2021

4/10 Malo

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Room was good. Normal staff good. Rooms smell like smoke. Restaurant/Bar staff are terrible. Would not recommend due to rudeness of that staff and not being able to eat on premises, along with smoke
Se hospedó 2 noches en febrero de 2021
Respuesta de Hany Ghanem - General Manager, el 2 mar. 2021
Dear Guest, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
There are traces of being old already the smell of the room the doors of the toilet but its clean and nice i would still recommend it specially those who are looking for bar on the same hotel.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Hany Ghanem - General Manager, el 14 sept. 2020
Dear Guest, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! We value your feedback and I apologize if there any inconveniences that have caused you during your stay with us. We, as a team are continuously striving to improve our services to provide you a more comfortable and memorable stay. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem - General Manager

10/10 Excelente

Ross

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
W Doha
Place is nice , casual and fiendly. Service was great house cleaning was good. A little bit antiquated on furnishings, could use a spruce up in that department. Access to Corniche and walking paths is very close, also to the old town Soque shopping areas.
Se hospedó 2 noches en julio de 2020
Respuesta de Hany Ghanem - General Manager, el 10 ago. 2020
Dear Mr. Ross, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! We appreciate you for acknowledging our hotel facilities and the staff as we are consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. We value your patronage and appreciate your confidence in us. Once again, thank you for sharing your recent experience, your comment is always very important for us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem - General Manager

8/10 Bueno

Mouna

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2020

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was very nice, very spacious room, good and gentle service. Nothing to change
Se hospedó 1 noche en febrero de 2020
Respuesta de Hany Ghanem, el 10 mar. 2020
Dear Ms. Ana, Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en febrero de 2020
Respuesta de Hany Ghanem, el 10 mar. 2020
Dear Guest, Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 Excelente

Tarapada

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Hany Ghanem, el 10 mar. 2020
Dear Guest , Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Location was excellent for the price. Staff very friendly
Se hospedó 5 noches en diciembre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Haidar

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2019
Respuesta de Hany Ghanem – General Manager, el 9 nov. 2019
Dear Valued Guest, Thank you very much for taking the time to share your experience in regard to your last stay at Best Western Plus Doha Hotel! I am delighted to hear that you were satisfied with most aspects of your stay. We appreciate you for acknowledging our staff as we are consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We value your patronage and appreciate your confidence in us. Once again, thank you for sharing your recent experience, your comment is always very important for us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

2/10 Terrible

barry

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019
Respuesta de GM, el 26 oct. 2019
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

4/10 Malo

Cliente verificado

Se hospedó 1 noche en octubre de 2019
Respuesta de General Manager, el 22 oct. 2019
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2019
Respuesta de General manager, el 21 sept. 2019
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honour to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 Bueno

Murari

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019
Respuesta de General Manager, el 18 sept. 2019
Dear Murari, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Bueno

Jan

Le gustó: Servicio y personal y comodidad de las habitaciones
Slept well
Pretty good quality/price. WC could have been finished with better care. AC was a bit too loudy for my taste. I would book it again.
Se hospedó 1 noche en julio de 2019
Respuesta de General Manager, el 23 jul. 2019
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

4/10 Malo

Cliente verificado

No le gustó: Servicios y condiciones de la propiedad
This place is terrible, I had to ask everyday for wash towels I only received 2 throughout the whole stay. When I asked house service, the receptionist, room service and even the bell boy ( why would I even have to ask the bell boy for wash towels?) it was always they’re being washed. I’m guessing the towels were hand made since it took forever to receive. This was the most disappointing stay I’ve ever had.
Se hospedó 1 noche en mayo de 2019
Respuesta de General Manager, el 30 may. 2019
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2019
Respuesta de General Manager, el 30 may. 2019
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honour to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 Bueno

Chowdhury

Le gustó: Servicio y personal y condiciones de la propiedad
Very close to Souq Waqif .
Room was good. Liked the upgrade and free shuttle to Airport. Breakfast should come free with Bed. Room lights are not enough.
Se hospedó 1 noche en abril de 2019
Respuesta de Hany Ghanem – General Manager, el 27 abr. 2019
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent experience with our property at Best Western Plus Doha Hotel! We are glad to hear remarking our location, our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Moreover, our sincere apology for other areas that caused you inconveniences. and we also unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid any inconveniences in the future. Once again thank you for sharing your recent experience and it will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal y servicios
Location is great to access attractions. Staff are very friendly & room was spacious. Cleaning was average and we kept asking to replace things when taken eg towels. Some towels had stains on them. You could hear children in other rooms so noise isolation isn’t great , & noise from outside .
Se hospedó 9 noches en abril de 2019
Respuesta de Hany Ghanem- General Manager, el 20 abr. 2019
Dear Sadia, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! On behalf of the entire team, I would like to thank you for acknowledging our hotel services & facilities. As well as for remarking our hotel location. Our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. We appreciate as well for bringing up all your concerns which is very important to us to improve our services. Please accept my sincere apology for any inconvenience during your stay with us, we ensure that we will take necessary actions and continuously reviewing all other areas of improvement to avoid such matters in the future for a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we hope that you give us a second change to turn your experience around. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely, Hany Ghanem- General Manager

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nuce Location and Room was clean. Bathroom not so clean
Se hospedó 2 noches en marzo de 2019
Respuesta de Hany Ghanem – General Manager, el 25 mar. 2019
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent experience with our property at Best Western Plus Doha Hotel! We are glad to hear remarking our location, our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Moreover, our sincere apology for other areas that caused you inconveniences. and we also unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid any inconveniences in the future. Once again thank you for sharing your recent experience and it will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Very Nice!
Se hospedó 1 noche en marzo de 2019
Respuesta de Sincerely yours, Hany Ghanem - General Manager, el 19 mar. 2019
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

2/10 Terrible

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
dreckig und abgenutzt! Bettlagen hatten löcher, Bettdecken hatten Flecken; Kopfkissen ekelhaft! Bad verdreckt. Duschen unmöglich, da nur Tropfen Wasser aus der Dusche kamen....
Se hospedó 1 noche en marzo de 2019
Respuesta de Hany Ghanem – General Manager, el 18 mar. 2019
Dear Sir/Madam, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 Excelente

Damiano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A very good hotel.
A very good hotel near to all amenieties.There are plenty of restaurants in the area.The staff were very attentive.We were given an upgrade to a suite which was very kind of them.
Se hospedó 3 noches en marzo de 2019
Respuesta de Hany Ghanem- General Manager, el 11 mar. 2019
Dear Mr. Damiano, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! On behalf of the entire team, I would like to thank you for acknowledging our hotel services & facilities. As well as for remarking our hotel location. Our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Once again, thank you for sharing your recent experience. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely, Hany Ghanem- General Manager

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Amazing staff I come four times a year and always remember me and give warm welcome. Top floor have amazing Phillipino group Sounded stations recommend highly. Been coming for 3 years and look forward to next stay.
Se hospedó 8 noches en febrero de 2019
Respuesta de Hany Ghanem - General Manager, el 16 feb. 2019
Dear Mr. David, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager