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Opiniones de Metropolis Resort

3.5 out of 5
Metropolis Resort
5150 Fairview Dr, Eau Claire, WI

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 455 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 307 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 125 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 63 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 50 de 1000 opiniones" "

8.4/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

victor

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente cuarto muy limpio
Se hospedó 1 noche en abril de 2023
Respuesta de Metropolis staff , el 9 abr. 2023
Thank you for the review! We are glad you enjoyed your time with us !

10/10 Excelente

German

Se hospedó 2 noches en marzo de 2023
Respuesta de Metropolis Staff, el 7 abr. 2023
Thank you for your review! We are glad you enjoyed your stay!

8/10 Bueno

Tammy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The accommodations were adequate. We came for a wedding and just needed a place to sleep for the night. Very expensive for us. We didnt use any of the amenities.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 20 may. 2024
Hi Tammy thank you for the review! Hope you enjoyed your stay and the wedding!

10/10 Excelente

christa

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The waterpark and arcade were fantastic. The room was well stocked and clean. The man at the front desk was wonderfully helpful. I will definitely stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 20 may. 2024
So glad to hear that our staff and facility were top notch! We look forward to seeing you again.

8/10 Bueno

Krissy

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza y servicios
Great place!
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 6 may. 2024
Thank you Krissy for the review!

8/10 Bueno

thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Na
Se hospedó 2 noches en abril de 2024
Respuesta de Metropolis Resort Staff , el 4 may. 2024
Thank you for your review, Thomas! We appreciate the feedback.

8/10 Bueno

Marrissa

Se hospedó 1 noche en marzo de 2024
Respuesta de Metropolis Resort Staff, el 1 may. 2024
Thank you for your review, Marrissa! We appreciate the feedback!

10/10 Excelente

Chelsea

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a fun, clean place for the entire family! Lots of things to do inside and outside! Food is great, Arcade is fun and the pool is very clean and it’s actually warm!
Se hospedó 1 noche en abril de 2024
Respuesta de Metropolis Resort Staff, el 28 abr. 2024
Thank you for your review, Chelsea! We appreciate the feedback and are glad you enjoyed your stay!

10/10 Excelente

Charlotte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Metropolis Resort Staff, el 28 abr. 2024
Thank you for your review, Charlotte! We appreciate the feedback!

4/10 Malo

Celeste

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Was very unimpressed, we will go to the Dells next time and spend more money instead of trying to save
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 25 abr. 2024
Sorry we didn't meet your expectations. Thank you for the review and feedback Celeste!

8/10 Bueno

Marcelle

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The fold out sofa mattress was unusable. It was just exposed interspring. The front desk brought up a cot to compensate us.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 25 abr. 2024
Hi Marcelle, glad our staff were helpful and thank you for the review and feedback!

8/10 Bueno

Courtney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 25 abr. 2024
Thank you Courtney!

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 25 abr. 2024
Thank you Karen!

10/10 Excelente

Chanel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything I needed in one spot.
Se hospedó 1 noche en abril de 2024
Respuesta de Metropolis Staff, el 15 abr. 2024
Hello Chanel! Thank you for the review! We are delighted you enjoyed your time with us and hope to see you again soon!

8/10 Bueno

Chong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 25 abr. 2024
Thank you Chong for the review!

8/10 Bueno

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Metropolis Staff, el 15 abr. 2024
Hello Jose! Thank you for the review we hope to see you again next time!

10/10 Excelente

TONIA

Se hospedó 1 noche en abril de 2024
Respuesta de Metropolis Resort Staff, el 1 may. 2024
Thank you for your review, Tonia! We appreciate the feedback!

4/10 Malo

Alyssa

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios
We came for a weekend trip to visit family in the area. We brought the kids and they were looking forward to the waterpark.. unfortunately they closed the kids area and pool. It was a real bummer because we couldn’t utilize the hotel we chose for what we came to do. Rooms were ok, nothing too special. Bathroom was very dark and looked kinda dirty. Needs improvement.
Se hospedó 2 noches en abril de 2024
Respuesta de Metropolis Resort Staff, el 7 abr. 2024
Hello Alyssa! We do apologize for a child having an accident in the pool this weekend, and only closed it for everyone's safety : ) We appreciate your review and hope to improve our guests' experiences in the future utilizing this information !

10/10 Excelente

Angel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Metropolis Resort Staff , el 11 abr. 2024
Thank you for your review, Angel! We are happy to hear you enjoyed your stay!

8/10 Bueno

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bed are hard and noisy and the could use updating
Se hospedó 1 noche en marzo de 2024
Respuesta de Metropolis Staff, el 6 abr. 2024
Hello Sara! Thank you for the review we are always looking for ways to improve our guests experience!

10/10 Excelente

idalia, Rogers

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Def. Will be back!
Se hospedó 2 noches en marzo de 2024
Respuesta de Metropolis Staff, el 31 mar. 2024
Hello Idalia! Thank you for the review we hope to see you again soon !

8/10 Bueno

Hannah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice to have all the activity options in the same place. Kids loved the waterpark & action city.
Se hospedó 2 noches en marzo de 2024
Respuesta de Metropolis staff, el 31 mar. 2024
Thank you for the review! We are delighted you enjoyed your stay!

6/10 Aceptable

Laura

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Metropolis Staff, el 31 mar. 2024
Hello Laura! Thank you for the review, we are always looking for feedback to improve our resort!

4/10 Malo

Shawn

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Nice place fun things to do just not worth all the money for a weekend getaway
Se hospedó 2 noches en marzo de 2024
Respuesta de Metropolis Staff, el 31 mar. 2024
Hello Shawn! Thank you for the review as it helps improve guest stays in the future!

10/10 Excelente

Kyra

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Metropolis Staff , el 31 mar. 2024
Hey Kyra! We are glad to hear you enjoyed your stay. Feel free to let us know what we can do better on for next time!

10/10 Excelente

Kyle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Metropolis Staff, el 31 mar. 2024
Hi Kyle! Thank you for the review!

8/10 Bueno

Matthew

Se hospedó 3 noches en marzo de 2024
Respuesta de Metropolis Staff, el 31 mar. 2024
Hi Matthew! Thank you for the review we hope to see you again next time!

10/10 Excelente

Roberta

Se hospedó 2 noches en marzo de 2024
Respuesta de Metropolis Staff, el 6 abr. 2024
Hello Roberta! Thank you for the review! We hope to see you again next time

10/10 Excelente

John

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very easy to walk to the pool or the other attractions from your room staff very nice and helpful all around it was a great experience for myself as well as my kids
Se hospedó 2 noches en marzo de 2024
Respuesta de Metropolis Resort Staff , el 11 mar. 2024
Thank you for your review, John! We are glad to hear you had such a great experience!

8/10 Bueno

Amber

Le gustó: Limpieza y servicio y personal
The bed was way to hard
Se hospedó 2 noches en marzo de 2024
Respuesta de Metropolis Resort Staff , el 11 mar. 2024
Thank you for your review, Amber! We are sorry to hear you were disappointed with aspects of your stay but we are constantly making adjustments to improve our guests' experiences.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk, el 7 mar. 2024
Thank you for your review Michelle!

4/10 Malo

Nicholas

Viaje familiar con niños
No le gustó: Servicio y personal
Kids were allowed to run the halls wild at 6:30 am. (obviously very inconsiderate parents) It is however the Hotel's responsibility to make sure things are peaceful during sleeping hours and they knew about the issue and did nothing. We had to complain to the front desk and the kids were so loud my wife could hear the kids through the phone when the front desk picked up. 10 plus kids screaming and running up and down the halls before 6:30 am. Shame on the parents, but the hotel chose to do nothing about it.
Se hospedó 2 noches en febrero de 2024
Respuesta de Metropolis Staff, el 27 feb. 2024
Thank you for your feedback, Nicholas. This is not the experience we wish to provide for our guests and hope to have the opportunity to redeem ourselves in the future.

10/10 Excelente

John

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en febrero de 2024
Respuesta de Metropolis Front Desk Staff, el 27 feb. 2024
Thank you for your review, John! We appreciate the feedback!

10/10 Excelente

Gregory

Viaje familiar, Viaje familiar con niños
Le gustó: Servicios
Great staff and amenities hands down best water park we’ve been to and we’ve been to a few.. good job metropolis
Se hospedó 1 noche en febrero de 2024
Respuesta de Metropolis Staff , el 25 feb. 2024
Thank you for your review, Gregory! We are glad to hear you had a wonderful visit!

6/10 Aceptable

Allen

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything is way to expensive. You have to pay $4 for a locker to swim. You have to pay a fee of $25 to park use internet and the internet didn't even work. Ill never go back
Se hospedó 1 noche en febrero de 2024
Respuesta de Metropolis Staff , el 25 feb. 2024
We are sorry to hear you were disappointed with your experience, Allen. We hope to have the opportunity to redeem ourselves in the future.

10/10 Excelente

Jennifer

Se hospedó 1 noche en febrero de 2024
Respuesta de Metropolis Staff , el 31 mar. 2024
Hey Jennifer thanks for the review!

4/10 Malo

Anna

No le gustó: Condiciones de la propiedad
I paid almost 300.00 for a room. A regular room for my son's birthday, I paid threw expedia. The room I got was suppose to have a tub because I have two small children., the property if I didn't book online wanted almost 400.00 for a room for ONE night. Which Is insane you have to pay an additional 23 dollars for wristbands that they say comes with the room. If the come with the room why am I paying for them, it's INSANE to me that with those prices they dont offer complimentary breakfast. OR COFFEE. they don't even have coffee pots in the room which is weird and our room also didn't have wash cloths the toilet paper was like the stuff from Dollar tree. And hurt to use. I think for the prices there charging they need to upgrade there stuff. It was definitely a rip off.
Se hospedó 1 noche en febrero de 2024
Respuesta de Metropolis Resort Staff, el 18 feb. 2024
Hello Anna! We are sorry to hear the experience didn't live up to your expectations, it really seems like we dropped the ball! We appreciate your review and will utilize this information to improve guest stays in the future : )

10/10 Excelente

Kimberly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk, el 23 feb. 2024
Thank you for your review Kimberly

8/10 Bueno

Jenny

Se hospedó 2 noches en diciembre de 2023
Respuesta de Metropolis Staff, el 15 feb. 2024
Thank you for your review, Jenny! We appreciate the feedback.

10/10 Excelente

James

Se hospedó 1 noche en febrero de 2024
Respuesta de Metropolis Staff, el 14 feb. 2024
Thank you for your review, James! We appreciate the feedback!

8/10 Bueno

Patrice

Le gustó: Limpieza y condiciones de la propiedad
Very noisy hallways
Se hospedó 2 noches en febrero de 2024
Respuesta de Metropolis Staff , el 14 feb. 2024
Thank you for your review, Patrice! We appreciate the feedback and hope to have the opportunity to correct any negative aspects in the future.

10/10 Excelente

Hannah

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good time for the kiddo
Se hospedó 1 noche en febrero de 2024
Respuesta de Metropolis Staff, el 14 feb. 2024
Thank you for your review, Hannah! We appreciate the feedback!

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fun place to stop, food here was good and reasonably priced. Rooms are nice sized with comfortable beds.
Se hospedó 1 noche en febrero de 2024
Respuesta de Metropolis Staff, el 14 feb. 2024
Thank you for your great review, Cheryl! We appreciate the feedback!

6/10 Aceptable

Jaime

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Our room was not very good. The wallpaper was coming off, there was a hole in the wall and it was very dusty. The staff were super friendly!
Se hospedó 1 noche en febrero de 2024
Respuesta de Metropolis Front Desk , el 15 feb. 2024
Thank you for your feedback, Jaime! We are sorry to hear that we did not meet your expectations but look forward to redeeming ourselves in the future.

8/10 Bueno

Brooke

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
We had a good stay. Overall rooms and facility were clean but the whole place could use an update. One bed in our room was very uncomfortable but the other one was ok. Staff was friendly.
Se hospedó 2 noches en febrero de 2024
Respuesta de Metropolis Front Desk Staff, el 5 feb. 2024
Thank you for your feedback, Brooke! We appreciate your comments on how we can improve.

8/10 Bueno

Kathryn

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Our room was the right size for 3 of us, the beds were to hard and they didn't clean very well. There were gum wrappers behind the chair that was over by the window. The tile in the bathroom floor needs some grout, you could see where it was missing. The backsplash behind the sink was not clean.
Se hospedó 2 noches en febrero de 2024
Respuesta de Metropolis Staff , el 4 feb. 2024
Hello Kathryn! Thank you so much for the review we appreciate your feedback! We'll use this information to give guests in the future a better experience

8/10 Bueno

Tayler

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had fun on our stay here! The park had an incident in the pool on our second day which resulted in that portion of the pool closing all day and they compensated us with access to another part of the park. My only complaint is their beds are not comfortable at all. They are extremely hard and uncomfortable.
Se hospedó 2 noches en febrero de 2024
Respuesta de Metropolis Staff, el 4 feb. 2024
Hello Tayler! Thank you so much for the review we really appreciate your feedback : )

10/10 Excelente

Sara

Viaje familiar
It’s such a fun place and very clean. Rooms are spacious. Fun for all ages.
Se hospedó 2 noches en enero de 2024
Respuesta de Metropolis Front Desk, el 29 ene. 2024
Hi Sara, thank you for the review!

8/10 Bueno

Ellen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Party all night
Party in the hallway kept me up half the night. I asked the guests to return to their rooms and called the front desk to complain. I was able to get to sleep after midnight
Se hospedó 1 noche en enero de 2024
Respuesta de Metropolis Front Desk, el 29 ene. 2024
Hi Ellen, thank you for your review. We're happy that our staff was able to assist and hope to see you again.

10/10 Excelente

Jean

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great for the kids
Nice and clean. Rooms were spacious. Lots of activities for the kids to do.
Se hospedó 1 noche en enero de 2024
Respuesta de Metropolis Front Desk, el 29 ene. 2024
Thank you Jean for the review!