Se sirven desayunos, comidas, cenas y cocina internacional

Opiniones de Courtyard by Marriott Edinburgh West

4 out of 5
Courtyard by Marriott Edinburgh West
2 Research Avenue South, Edinburgh, Scotland

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 486 de 792 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 222 de 792 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 49 de 792 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 792 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 792 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Courtyard Edinburgh West, el 30 ene. 2024
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

ricardo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
buenas intalaciones, limpieza y claridad de las piezas, facil acceso
Se hospedó 1 noche en agosto de 2023
Respuesta de Courtyard Edinburgh West, el 30 ago. 2023
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel!Kind regardsReception

6/10 Aceptable

Fernando

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La ubicación no me ha gustado, muy lejos del centro
Se hospedó 2 noches en agosto de 2023
Respuesta de Courtyard Edinburgh West, el 23 ago. 2023
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We hope you had a lovely stay with us and hope that your future travels bring you back to us. Kind regardsReception

10/10 Excelente

Rodrigo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta limpio y cómodo. Si quieres ir al centro está un poquito retirado, pero ayuda que tiene una estación de camión en la esquina.
Se hospedó 9 noches en septiembre de 2022
Respuesta de Courtyard Edinburgh West, el 29 sept. 2022
Good morningThank you for your feedback. We hope you had a great stay and that your future travels bring you back to our hotel. Kind regardsReception

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Repetiría
Habitación muy amplia, limpia y cama comodísima.
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Paulino

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Está situado en un campus universitario a las afueras de Edimburgo, cerca del aeropuerto. El entorno es muy agradable. Si viajas en coche tienes aparcamiento gratis. El hotel es nuevo
Se hospedó 2 noches en julio de 2019
Respuesta de Zita, el 20 jul. 2019
Thanks for staying with us! We appreciate the feedback, glad you enjoyed your stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019
Respuesta de Will, el 21 feb. 2019
Thanks for the full marks! I hope we see you again soon. Will General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Enrique, Iruña

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendable pero...
El hotel está muy nuevo y sus instalaciones están bien. El personal es amable. Está muy bien comunicado por bus con el centro de Edimburgo. El desayuno resulta caro, oferta escasa y repetitivo. La temperatura del aire acondicionado en el comedor es excesivamente baja, 17 grados.
Se hospedó 7 noches en julio de 2018

10/10 Excelente

Angela Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excente habitación para estar con niños
Maravillosamente bien, estabamos con dos niños y disfrutaron muchísimo el hotel

10/10 Excelente

VALENTIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2018

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en mayo de 2024
Respuesta de Ana, Front Office Manager, el 12 may. 2024
Dear John,Thank you for taking time to share your experience.Best regards,

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very clean and quiet
Se hospedó 2 noches en mayo de 2024
Respuesta de Ana, Front Office Manager, el 12 may. 2024
Dear John,Thank you for sharing your experience, we appreciate it.Kind regards,

8/10 Bueno

Alan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The shower could be changed to a more powerful rainwater overhead shower .Otherwise the hotel was fantastic
Se hospedó 2 noches en mayo de 2024
Respuesta de Ana, Front Office Manager, el 12 may. 2024
Dear Alan,Thank you for sharing your experience at the Courtyard Edinburgh West, we'll look into your suggestions and will ensure actions will be taken.We hope to welcome you back when the travels bring you to Edinburgh again.Kind regards,

10/10 Excelente

carmine

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was great
Se hospedó 2 noches en abril de 2024
Respuesta de Ana, el 27 abr. 2024
Dear Carmine,Thank you for sharing your feedback, this is very important to us.Kind regards,

8/10 Bueno

Liam

No le gustó: Servicios
Good hotel but feels a little remote and staff were efficient but could be more friendly and welcoming.
Se hospedó 1 noche en abril de 2024
Respuesta de Courtyard Edinburgh West, el 26 abr. 2024
Dear Liam,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

8/10 Bueno

david

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Quick check in. Wheelchair friendly and the room was accessible. Perfectly clean and comfortable. Food was a bit over priced for what it was but ok. Bus stops close by so easy to get to the city centre.
Se hospedó 2 noches en abril de 2024
Respuesta de Courtyard Edinburgh West, el 26 abr. 2024
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

8/10 Bueno

Rachel, graham

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is not near anything-petrol, food, etc., but within 5-10 minutes driving. We stayed only for one night prior to a flight. The hotel is modern and the room was spacious. My only complaint is that I do not understand the design of frosted glass doors and walls for a bathroom. The bathroom doors had inch wide openings, which leaves zero privacy. I could see the TV from the shower through the crack. A design I’ll never understand and don’t know how it caught on.
Se hospedó 1 noche en abril de 2024
Respuesta de Courtyard Edinburgh West, el 14 abr. 2024
Dear William,Thank you for providing us with feedback scores from your recent stay.I can see from the scores that you provided that overall you were perhaps able to enjoy your stay, but we didn’t quite reach your expectations in all areas. All of your feedback has been passed onto the respected management, however, if you would like to provide us with any further comments or feedback please do not hesitate to contact me.I hope we have the opportunity to address your concerns and that we can welcome you back soon. Sincerely, Matthew (Front Office Supervisor)

10/10 Excelente

Douglas, Pauline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, quiet property. Easy parking and the staff went above and beyond during our stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Ana, el 7 abr. 2024
Dear Douglas,Thank you for choosing to stay with us.We're delighted to know succeeded your expectations! This is very important to us.We hope to welcome you back anytime soon.Kind regards,

8/10 Bueno

Yuet Yin Kimmy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was nice. clean and quiet. Prefect location and good breakfast
Se hospedó 2 noches en abril de 2024
Respuesta de Ana, el 7 abr. 2024
Dear Yuet,Thank you for sharing your experience with us.We're delighted to enjoyed your stay.Kind regards,

8/10 Bueno

Bob

Se hospedó 3 noches en marzo de 2024
Respuesta de Courtyard Edinburgh West, el 26 abr. 2024
Dear Bob,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 Excelente

Martin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean, friendly staff, so quiet at nighttime. Id highly recommend this hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Ana, el 7 abr. 2024
Dear Martin,Thank you for choosing to stay with us.We're delighted to know you had a great stay with us and hope to see you again at the Courtyard Edinburgh West.Kind regards,

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
On my arrival I was met by Laura. She was pleasent professional and very efficient. Check in was a breeze.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ana, Front Office Manager, el 31 mar. 2024
Dear Richard,Thank you for sharing your feedback. I'm glad you had a great experience on checking in with Laura, she will be delighted to see your feedback.We hope to see you again at the Courtyard by Marriott Edinburgh West any time soon.Kind regards,

10/10 Excelente

Gail

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were extremely helpful, quiet, tranquil surroundings. Will book in again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ana, Front Office Manager, el 31 mar. 2024
Dear Gail,Thank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We look forward to your future stays.Kind regards,

8/10 Bueno

Lap Ming

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Courtyard Edinburgh West, el 17 feb. 2024
Good morning Lap MingThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

8/10 Bueno

Donald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Food not great and over priced.
Se hospedó 1 noche en febrero de 2024
Respuesta de Courtyard Edinburgh West, el 16 feb. 2024
Good morning DonaldThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do sincerely apologise for the inconvenience with the food during your stay. We obviously did not meet our usual standards, but this feedback will be passed on to our Food & Beverage manager. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Gershom

Le gustó: Condiciones de la propiedad
The room was clean and warm linen was clean and pillows smelt lovely I had a wonderful time and will definitely come again next time I’m in Edinburgh
Se hospedó 1 noche en enero de 2024
Respuesta de Courtyard Edinburgh West, el 6 feb. 2024
Good morning GershomThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Lynne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Courtyard Edinburgh West, el 25 ene. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel and convenient
excellent as usual
Se hospedó 1 noche en enero de 2024
Respuesta de Courtyard Edinburgh West, el 25 ene. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

6/10 Aceptable

Aneha

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Overall very clean and large room. The dinner was not good, I had a cold spongey burger that was also quite pricey. No issues with the room!
Se hospedó 1 noche en enero de 2024
Respuesta de Courtyard Edinburgh West, el 25 ene. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do sincerely apologise for the food that you had in our restaurant, we obviously did not meet our usual standards. I will pass this feedback on to our Head Chef and our Food & Beverage Manager. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

2/10 Terrible

Abdul-Hadi

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Two hotels - very similar names - they wouldn’t even accept relocating me to the central one !!
Se hospedó 2 noches en enero de 2024
Respuesta de Courtyard Edinburgh West, el 25 ene. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. Unfortunately, we work under different systems so we cannot transfer reservations between hotels. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Babur

Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Courtyard Edinburgh West, el 16 ene. 2024
Good morning BaburThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Srinivasan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Courtyard Edinburgh West, el 8 ene. 2024
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Erick, Guaynabo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very enjoyable stay once more, easy check in and check out. Will stay here again.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Courtyard Edinburgh West, el 8 ene. 2024
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Modern, contemporary base for exploring.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Courtyard Edinburgh West, el 31 dic. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Jane

Se hospedó 1 noche en diciembre de 2023
Respuesta de Courtyard Edinburgh West, el 10 dic. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

8/10 Bueno

Gerard, Glasgow

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Courtyard Edinburgh West, el 8 dic. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 Malo

Jahee

Se hospedó 1 noche en noviembre de 2023
Respuesta de Courtyard Edinburgh West, el 5 dic. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for any inconvenience caused during your stay. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Fiona

Se hospedó 1 noche en noviembre de 2023
Respuesta de Courtyard Edinburgh West, el 14 feb. 2024
Good morning FionaThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us, and hope your future travels bring you back soon! Kind regards Matthew (Front Office Supervisor)

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en noviembre de 2023
Respuesta de Courtyard Edinburgh West, el 28 nov. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 Malo

Mathieu

Viaje en pareja
No le gustó: Limpieza y servicio y personal
We where hoping on a quiet stay, on our arrival the room we paid for was not available. The staff told us if we wanted to change we could at any time. When we got to the room the room we where given it had dirty stains in the carpet floor and when we wanted to switch rooms they told us that it was not possible. The hotel looks great from the lobby but we where disappointed about the rest.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Courtyard Edinburgh West, el 28 nov. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for any inconvenience caused during your stay. We obviously did not meet our usual standards during your stay. I will pass this feedback on to our Front Office Manager. We do hope that this hasn't affected any future travels to our hotel. Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Sally

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Courtyard Edinburgh West, el 14 dic. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Dylan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Holly, el 22 nov. 2023
Dear Dylan, thank you for taking the time to leave us your feedback. We are glad to hear that you enjoyed your stay with us and we hope to welcome you back again soon.Kind Regards,Holly

10/10 Excelente

Rita

Se hospedó 1 noche en noviembre de 2023
Respuesta de Holly, el 22 nov. 2023
Dear Rita, thank you for taking the time to leave us your feedback. We are glad to hear that you enjoyed your stay with us and we hope to welcome you back again soon.Kind Regards,Holly

10/10 Excelente

Steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel has a modern, warm feel. The staff are fantastic. The standard king room was immaculate and spacious. The bar and restaurant area is nicely spaced giving privacy. The food and drink are reasonably priced and high quality. The breakfast is certainly worth booking. Staff will share their recomendations for things to do in the city centre. We went for the Christmas market. There was a taxi organised by the hotel to make things even more convenient. I wouldnt hesitate to book again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Courtyard Edinburgh West, el 20 nov. 2023
Good morning Thank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel! Kind regards Matthew (Front Office Supervisor)

8/10 Bueno

AURORE

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parfait pour rester dans le secteur
Hôtel impeccable si vous devez aller dans le secteur. C est très rapide pour obtenir un taxi sinon. Je trouve la carte du restaurant un peu light mais très bonne. Le personnel est très aimable.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Courtyard Edinburgh West, el 12 nov. 2023
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We also hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 Malo

Sean

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Disappointed
Put into a disabled room that had not been fully cleaned, used tooth brush and other rubbish in bathroom bin. Teas and coffees had not been replenished and there was no hair dryer in the room. Spoke with reception who were plesent but no apology, stating the hotel was fully book citing the reason for us being placed in a disabled room, but there after offered us a twin room which we politely declined. Overall a disappointing stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Courtyard Edinburgh West, el 9 nov. 2023
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for the inconvenience caused during your stay. I have passed this feedback on to our Front Office Manager who will investigate this further and respond to you in due course. Kind regardsMatthew (Front Office Supervisor)

10/10 Excelente

Muriel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Desk staff was very friendly and helpful. Unfortunately we thought we were booked at the Marriott Courtyard near City Centre. We were able to enjoy the city despite this.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Courtyard Edinburgh West, el 26 oct. 2023
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that our Front Desk were very friendly ad helpful. We hope that your future travels bring you back to Edinburgh!Kind regardsMatthew (Front Office Supervisor)

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel is in a quiet location. Though it is far from the city, there is a bus stop just nearby the hotel, so very convenient to travel to and from the city. Small room with comfortable bed and clean bathroom. The half opened shower door causing trouble as the bathroom floor easily got very wet.
Se hospedó 2 noches en octubre de 2023
Respuesta de Courtyard Edinburgh West, el 24 oct. 2023
Good morningThank you for taking the time to leave us your feedback regarding your stay here at the Courtyard Edinburgh West. We are delighted to hear you had such an enjoyable time while staying with us in Edinburgh. I will be happy to share your feedback with our management team and we hope to welcome you back on any future travels to Edinburgh. Kind Regards, Matthew

10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Holly, el 19 oct. 2023
Dear Alan, On behalf of the entire hotel team, I want to thank you for sharing about your stay here at The Courtyard Edinburgh West. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Holly