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Opiniones de Biltmore Hotel & Suites

3 out of 5
Biltmore Hotel & Suites
3800 Main Avenue, Fargo, ND

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 411 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 329 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 143 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 79 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 41 de 1003 opiniones" "

8.0/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Linnethe

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Personal amable, camas cómodas.
Se hospedó 1 noche en marzo de 2023
Respuesta de Biltmore Guest Services, el 25 mar. 2023
Thank You!

6/10 Aceptable

A. Paulino

Se hospedó 1 noche en junio de 2022
Respuesta de Biltmore Guest Services, el 26 jun. 2022
Thank you!

6/10 Aceptable

Jobin

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
The amount of dust in the room was unbearable. Breakfast was really good, and staff were very friendly.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Lori

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall experience was great. A/C unit in room did not work well though.
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Suzanne

No le gustó: Limpieza y condiciones de la propiedad
Our room was very dated. And we had a terrible sewer smell in our room at certain times. Grossed us out. Front lobby was lovely but we got put in the oldest part of the hotel. Disappointing.
Se hospedó 2 noches en mayo de 2024
Respuesta de Biltmore Guest Services, el 20 may. 2024
Thank you for the feedback, we really do appreciate it. We will make sure to get Maintenance to take a look to see what the issue may be. Next time please inform us of any issues, we would be more then happy to move you to a different room as we want all of our guests to have a comfortable stay.

10/10 Excelente

BARBARA

It is an old property with not a lot of updates but clean. Front desk was very efficient and helpful and friendly.
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 20 may. 2024
Thank You for the feedback, we really do appreciate it. We hope to see you again in the future.

10/10 Excelente

Ginger

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in. Clean rooms
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

adele

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The heating and cooling system is from the 60's and loud!
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 17 may. 2024
Thank you for the feedback, we really do appreciate it. We will make sure to pass these notes onto the maintenance team so they can take a look.

8/10 Bueno

thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The sink would hardly drain. Fridge was not plugged in.
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 17 may. 2024
Thank you for the feedback, we really do appreciate it. We will make sure to pass these notes onto the maintenance team so we can take a look at these issues.

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was clean the stay was wonderful. The outdoor patio was perfect. Good place to stay for the price
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 13 may. 2024
We are happy to hear that you enjoyed your stay with us and we hope to see you again in the future.

10/10 Excelente

Jill

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good stay. Quiet . Nice room and would stay again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 13 may. 2024
We are happy to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 Excelente

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 13 may. 2024
Thank You!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very convenient to all the activities we had planned.
Se hospedó 2 noches en mayo de 2024
Respuesta de Biltmore Guest Services, el 13 may. 2024
Thank you for the feedback, we really do appreciate it.We hope to see you again in the future.

6/10 Aceptable

Tammy

No le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 13 may. 2024
Thank You!

10/10 Excelente

Dom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely place
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 9 may. 2024
Thank You!

6/10 Aceptable

Rachel

No le gustó: Condiciones de la propiedad
Old and out dated
Se hospedó 2 noches en mayo de 2024
Respuesta de Biltmore Guest Services, el 6 may. 2024
Thank you for the feedback, we really do appreciate it. We do strive to make everyone comfortable during their stay and we are working on some changes as we speak.

8/10 Bueno

sonia

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The refrigerator didn't work. I couldn't keep my drinks or my food cold.
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 6 may. 2024
Our apologies regarding that. We will make sure to address that with the maintenance team so that we can get that taken care of.

10/10 Excelente

Kandace

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly staff!
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 6 may. 2024
Thank You!

8/10 Bueno

Michael

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was better when the restaurant had a full menu.
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 6 may. 2024
Thank you for the feedback, we really do appreciate it. We hope that you found something you could enjoy on the new menu.

10/10 Excelente

Michael

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like this hotel.
Se hospedó 1 noche en mayo de 2024
Respuesta de Biltmore Guest Services, el 6 may. 2024
We are happy to hear that you enjoyed it, we hope to see you again in the future.

6/10 Aceptable

Allison

Viaje familiar
Le gustó: Limpieza y servicio y personal
Friendly staff, lobby, breakfast area was nice. Decent food. Found cookies under the bed. Several rooms, guests were enjoying smoking weed that wafted into the hallway and my room. So much that I was awakened. They were non smoking rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de Biltmore Guest Services, el 1 may. 2024
Thank you for the feedback, we really do appreciate it. We will make sure to keep a closer eye on this so all of our guests can enjoy their stay.

10/10 Excelente

Tina

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Biltmore Guest Services, el 1 may. 2024
Thank You!

8/10 Bueno

Kassie

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Staff was great, the continental breakfast was good. The room was ok, beds were clean, but a lot of things that need work in the room, carpet peeling off the walls, dusty and very dirty behind the furniture, the wallpaper was peeling off the wall in the bathroom, the showwr head was junk. Was room 168
Se hospedó 1 noche en abril de 2024
Respuesta de Biltmore Guest Services, el 22 abr. 2024
Thank you for the feedback, we really do appreciate it. We are in the process of getting things in order to remodel that last side of the hotel so those items will be taken care of in the near future.

4/10 Malo

Doug

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The reviews seemed good, but what I found was a worn out old Holidome. Tech updates in room almost nonexistent. Leather recliner in room is heavily deteriorating. I was embarrassed to stay there.
Se hospedó 1 noche en abril de 2024
Respuesta de Biltmore Guest Services, el 16 abr. 2024
Thank you for the feedback, it is much appreciated. We will make sure to pass on your concerns.

8/10 Bueno

Mindy, BELCOURT

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Most of the property outside looked in disarray. The curtains over the windows are torn and frayed. Most of the bedding was stained. A lot of the channels were out on the TV.
Se hospedó 1 noche en abril de 2024
Respuesta de Biltmore Guest Services, el 16 abr. 2024
Thank you for the review, we really do appreciate it. We will make sure to pass on these concerns to the department managers so we can get these issues taken care of. We will also reach out to our TV provider and see what issues they are experiencing.

4/10 Malo

Deanna

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Disappointing. Would not call this hotel & suites, would call this Motel & Units. Beds, linens old. Very uncomfortable. Room dark, dingy. We were on the 2nd floor, had to carry bags up long flight of stairs, no elevator. Difficult we are seniors. Easy to get to airport from this location only benefit,
Se hospedó 1 noche en abril de 2024
Respuesta de Biltmore Guest Services, el 16 abr. 2024
Thank you for the review, we really do appreciate it. We are sorry that we did not have a more accessible room for you on the lower floor. We suggest our guests make those requests before arrival so we can do our best to ensure our guests enjoy their stay.

6/10 Aceptable

Vickie

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Biltmore Guest Services, el 9 abr. 2024
Thank you for the review, we really do appreciate it. We hope to see you again in the future.

8/10 Bueno

Brent, Sioux Falls

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great centrally located spot. Good little bar/restaurant attached. Close to Drekker
Se hospedó 1 noche en abril de 2024
Respuesta de Biltmore Guest Services, el 9 abr. 2024
Thank you for the review, we really do appreciate it! We hope to see you again in the future.

10/10 Excelente

Raymond

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a leak from the ceiling in bathroom. Contacted front desk and maintenance man came to check it out.
Se hospedó 2 noches en abril de 2024
Respuesta de Biltmore Guest Services, el 9 abr. 2024
Thank you for the review.

8/10 Bueno

Lynette, Rushville

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Older property, but clean. Bed was comfortable. Breakfast was good.
Se hospedó 2 noches en abril de 2024
Respuesta de Biltmore Guest Services, el 9 abr. 2024
Thank you for the feedback, we really do appreciate it! We hope to see you again in the future.

10/10 Excelente

Robyn

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Front staff was helpful with us parking our small trailer behind our vehicle.
Se hospedó 1 noche en abril de 2024
Respuesta de Biltmore Guest Services, el 6 abr. 2024
Thank you for the review, we really do appreciate it. We hope to see you again in the future.

6/10 Aceptable

Amy

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The property is dated and in a very congested area. Restaurant was good
Se hospedó 1 noche en marzo de 2024
Respuesta de Biltmore Guest Services, el 6 abr. 2024
Thank you for the review, we really do appreciate it. We hope to see you again in the future.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 26 mar. 2024
Thank you so much for your review! We hope to see you again in the future!

6/10 Aceptable

Cindy

Viaje familiar
Le gustó: Servicio y personal
The carpet tack strip on the floor was exposed which hurt when stepped on.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 24 mar. 2024
Thank you for the review. We are working with maintenance to correct this issue.

10/10 Excelente

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay convenient to airport
Se hospedó 1 noche en marzo de 2024
Respuesta de Biltmore Guest Services, el 23 mar. 2024
Thank you for the review, we really appreciate it! We look forward to seeing you again!

10/10 Excelente

Cory, St Cloud

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place
Se hospedó 1 noche en febrero de 2024
Respuesta de Biltmore Guest Services, el 19 mar. 2024
Thank you for the review, we really do appreciate it. We look forward to seeing you again in the future.

6/10 Aceptable

Allan

Viaje familiar
Le gustó: Servicio y personal
Too close to the freeway. The clientele walking from the restaurant into the lobby were questionable. And the pitch from the website said it was located near the downtown area. IT IS NO WHERE NEAR DOWNTOWN.
Se hospedó 1 noche en marzo de 2024
Respuesta de Biltmore Guest Services, el 18 mar. 2024
Thank you for the feedback, we really do appreciate it. We are sorry to hear that we were not in the location that you were expecting, the downtown area is roughly 3 miles away from us to reference in the future.

10/10 Excelente

Shane

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, comfortable beds and a good shower. Comp breakfast was solid with plenty of options. Front desk and bar staff were friendly.
Se hospedó 2 noches en marzo de 2024
Respuesta de Biltmore Guest Services, el 6 mar. 2024
Thank you so much for the review. We hope to see you again in the future!

10/10 Excelente

Warren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Biltmore Guest Services, el 6 mar. 2024
Thank you for the review! we appreciate it and hope to see you in the future!

10/10 Excelente

Jerry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Little outdated
Se hospedó 1 noche en febrero de 2024
Respuesta de Biltmore Guest Services, el 6 mar. 2024
Thank you for the review, it is appreciated!

10/10 Excelente

Todd

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best pool area in the Fargo area. This entire hotel was remodeled and updated within the past 2-3 years. New carpet, bathroom, furniture. Unique architecture.
Se hospedó 1 noche en febrero de 2024
Respuesta de Biltmore Guest Services, el 28 feb. 2024
Thank you for the review, we really do appreciate it. We hope to see you again in the future.

10/10 Excelente

Beverly

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 25 feb. 2024
Thank you so much for the review. We hope to see you again in the future!

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
x
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 25 feb. 2024
Thank you so much for the review. We hope to see you again in the future!

6/10 Aceptable

Terria

Viaje en pareja
Le gustó: Servicio y personal
Rooms are dated
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 25 feb. 2024
Thank you so much for your review! We hope to see you again in the future.

2/10 Terrible

Kari

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing
Se hospedó 4 noches en febrero de 2024
Respuesta de Biltmore Guest Services, el 28 feb. 2024
Thank you for the review.

10/10 Excelente

KIM

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We stay a this motel most times we're in Fargo. Its clean & comfortable! The beds are so nice. There's a bar & grill on site & 2 pools, 1 inside 1 outside. Very nice people to work with.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 19 feb. 2024
Thank You for the review! We hope to see you again in the future!

10/10 Excelente

Jeff

Viaje en grupo, Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff great free breakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 18 feb. 2024
Thank you so much for your review! We hope to see you again in the future!

10/10 Excelente

Tim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
It was great!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 18 feb. 2024
Thank you so much for your review! We hope to see you again in the future!

6/10 Aceptable

Cynthia

Le gustó: Servicio y personal
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services, el 18 feb. 2024
Thank you so much for your review! We hope to see you again in the future!

8/10 Bueno

Melissa, Ontonagon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to find, pleasant staff, breakfast and fitness room - everything I look for in a hotel. Rooms could use a bit of updating - less lumpy mattress.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 17 feb. 2024
Thank you so much for your review! We hope to see you again in the future!