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Opiniones de Aloft Dallas Arlington

3 out of 5
Aloft Dallas Arlington
4432 SOUTH COLLINS STREET, Arlington, TX

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 138 de 203 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 31 de 203 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 203 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 203 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 203 opiniones" "

9.2/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ivan

Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 17 abr. 2024
Thank you for your review; we hope you return.

10/10 Excelente

Claudia

Se hospedó 3 noches en enero de 2024
Respuesta de Management, el 5 feb. 2024
Thank you for your survey. We are so delighted your enjoyed your stay with us and we will be looking forward to seeing you again!

2/10 Terrible

Hugo

Se hospedó 1 noche en febrero de 2023
Respuesta de Management, el 23 feb. 2023
With sincerest apologies that you did not enjoy your stay with us. We hope you will give us another chance when returning to the area.

2/10 Terrible

Hugo

Se hospedó 1 noche en febrero de 2023
Respuesta de Management, el 23 feb. 2023
With sincerest apologies that you did not enjoy your stay with us. We hope you will give us another chance when returning to the area.

8/10 Bueno

misty

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't like the thin ceiling and walls. I could hear the people above our room all night walking.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

reynaldo, el paso

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to ATT stadium and clean rooms.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management, el 13 may. 2024
Thank you for your survey. We hope to have the pleasure of accommodating you again!

10/10 Excelente

Tyesha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The entire property was unique and simply amazing!
Se hospedó 2 noches en mayo de 2024
Respuesta de Management, el 13 may. 2024
Thank you for your kind survey. We hope to have the pleasure of accommodating you again!

10/10 Excelente

Jesus

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 13 may. 2024
Thank you for your survey. We hope to see you again!

4/10 Malo

Ashley

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was the loudest hotel I think I’ve ever stayed at. You can hear full on conversations from the hallway, you can hear people walking so distinctively & LOUDLY that it wakes you up. Yeah, if you’re a light sleeper, I wouldn’t stay here. There’s this weird & very loud knocking that is in the walls that I’m assuming is the water heater or the water? I don’t know, but everytime we or the room by us, either below or next door, this loud knocking would happen. The staff was nice though. It’s by The Mall & a McDonalds, so that’s good. But it’s such a loud hotel. Not very good sleep at all. The mattress was hard/very firm as well. My ribs actually hurt.
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 6 may. 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay

10/10 Excelente

Doris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I think this was the best place i have ever stayed at. It was such a modern decorated place. The bed was great. Usually you never have enough pillows but this one had plenty. And the shampoo and soap in the shower was excellent. The price of the room was a very good rate also. I would highly recommend this hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 6 may. 2024
Thank you for your kind words. We are so delighted you enjoyed our hotel and hope you will have the occasion to return soon.

10/10 Excelente

clifton

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Can’t Go wrong staying at ALOFT
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 22 abr. 2024
Thank you so much for your kind words! We hope you can return soon.

8/10 Bueno

James

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
There was no breakfast and the items in their convenience store were greatly overpriced
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 17 abr. 2024
Thank you for your comments; we will take them into consideration.

4/10 Malo

Riley

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 17 abr. 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay.

10/10 Excelente

Jacob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 17 abr. 2024
Thank you for your comment; we hope you will return.

4/10 Malo

Michael

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
The staff seemed to be overtaxed.
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 17 abr. 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay.

10/10 Excelente

Dianne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Like the clean modern look! Excellent staff!
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 17 abr. 2024
Thank you for your kind words; we hope you will return.

4/10 Malo

Julio

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I didn't like the fact that I was charged extra for was not told why by the staf
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 17 abr. 2024
We are sorry to hear of your unsatisfactory experience during your stay. We hope that you will give us another chance in the future to provide you with a more perfect stay.

10/10 Excelente

Jesus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 17 abr. 2024
Thank you for your survey; we hope you will return.

2/10 Terrible

Debra

No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Tracy N, el 25 mar. 2024
Thank you for your feedback and apologize for the unsatisfactory experience! We’ve shared your feedback with our team to ensure this is an isolated incident. Thank you for your understanding

8/10 Bueno

Susan

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
Nice property. Convenient to interstate.
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 17 abr. 2024
Thank you for your survey; we are glad you enjoyed your stay and hope you will return.

2/10 Terrible

Rob, McKinney

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shower leaked all over the bathroom floor. Room temp would not stay constant and the thermostat would reset back to a higher temp after the room got to the temp I set it at. I got up multiple times to adjust. Desks are too small. I purchased a bottle of water. My room didn't come with one and I found out it was supposed to. They didn't credit me back.
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 17 abr. 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay.

8/10 Bueno

Oswaldo Omar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thanks it was a nice stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 19 abr. 2024
Thank you for your review. We hope you will return soon!

10/10 Excelente

DeAndra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really enjoyed my stay. I would definitely stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 17 abr. 2024
Thank you for your review. We are so happy you enjoyed your stay with us and hope you will return.

10/10 Excelente

Valbona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean new hotel and spacey rooms with large windows which feels very open. Would definitely stay again
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 17 abr. 2024
Thank you for your kind words; we are so happy you enjoyed your stay with us and hope you will have the occasion to return.

10/10 Excelente

Susan

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property. Convenient to many activities
Se hospedó 3 noches en enero de 2024
Respuesta de Management, el 19 mar. 2024
We are so delighted you enoyed your stay with us and hope you will return soon.

10/10 Excelente

Rick L

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel and great friendly staff.
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 19 mar. 2024
Thank you for your kind words. We are so happy you enjoyed your stay with us and hope you will return.

4/10 Malo

mark

Viaje en pareja
No le gustó: Servicios
Rooms were small
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 19 mar. 2024
Thank you for your survey; we appreciate your comments and do take them into consideration.

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was clean, nice area, lively atmosphere
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 19 mar. 2024
We are so delighted you enjoyed your stay with us and hope you will return.

10/10 Excelente

Susan

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean,well kept property and rooms
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 19 mar. 2024
Thank you for your kind survey. We are delighted you enjoyed your stay with us and hope you will return soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and the staff is very friendly and accommodating.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 15 feb. 2024
Thank you for your kind words. We are so happy you enjoyed your stay with us and hope you will return soon.

6/10 Aceptable

LaVeda, Lancaster

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bathroom door wouldn’t shut so privacy was not an option. Otherwise the stay was very enjoyable!
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 12 feb. 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay.

6/10 Aceptable

Saris

Le gustó: Servicio y personal
The floor was very dirty. Please mop the floor
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 5 feb. 2024
Thank you for taking the time to share your experience. It looks like we missed the mark during your stay and for that we do apologize. Please know this is not up to our standards and we do hope you will give us another chance to impress you.

10/10 Excelente

Malik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 22 ene. 2024
Thank you for completing your survey. We are delighted you enjoyed your stay with us and hope you will return!

10/10 Excelente

Miguel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like the design and layout of the hotel. There were billiards, cards, sofas, pool, and a very nice bar.
Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 22 ene. 2024
Thank you for your kind comments. We are so delighted you enjoyed your stay with us!

10/10 Excelente

Chad

Le gustó: Limpieza y condiciones de la propiedad
M
Se hospedó 3 noches en enero de 2024
Respuesta de Management, el 22 ene. 2024
Thank you for your survey. We are so happy that you enjoyed your stay with us.

2/10 Terrible

wade

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Choose others
Big noise challenge with this hotel. Walls are paper thin. Noise carries badly and the metal framed loft construction is a poor substitute for living comfortably.
Se hospedó 4 noches en enero de 2024
Respuesta de Management, el 17 ene. 2024
We thank you for taking the time to complete a survey. We apologize for not meeting your expectations. We hope you will give us another opportunity to serve you.

10/10 Excelente

Dominique

Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 5 feb. 2024
We thank you for your review and are so happy you enjoyed your stay with us. We will be looking forward to seeing you again soon.

10/10 Excelente

Rafael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property itself was Nice but what makes this an excellent stay is the staff, their customer service was very much on point and the continues cleaning that I witnessed while walking the lobby and enjoying the lounge bar at different times was great to see.
Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 9 ene. 2024
Thank you for your kind words. We are so delighted you enjoyed your stay with us and hope we will have the pleasure to accommodate you again.

2/10 Terrible

Karla

Se hospedó 2 noches en diciembre de 2023
Respuesta de Management, el 8 ene. 2024
Thank you for your survey. We are disappointed that you did not enjoy your stay with us. Please feel free to contact us to discuss the details of your stay so we can correct it if possible.

8/10 Bueno

Jeanne

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff. Pet friendly.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 8 ene. 2024
Thank you for your kind words. We are so delighted to hear you enjoyed your stay with us and we hope to have the pleasure of accommodating you again.

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the modern decor.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management, el 4 ene. 2024
Thank you for your kind comments. We are so delighted you enjoyed your stay with us.

6/10 Aceptable

Lori

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
We arrived at 4 PM after the 3 PM check in time, and the lobby was full of people. I thought there was a party or something, but realized that all these people were waiting on a room. There were quite a few rooms that were not ready. We had to wait 20 minutes for a room with a double bed, but was told to king bed was available. We decided to wait but after about 15 minutes I went to the desk and asked could we have the king bed. The guy who I spoke with the first time when I checked in, was very nice. The woman who I talked to about taking the king bed room was very rude. She then gave me a double bedroom. At first sight the room was very nice and clean, until we are ready to take a shower. There were long, dark, hairs all over the shower.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 4 ene. 2024
Thank you for taking the time to comment on your recent stay with us. We do apologize for the inconvenience during check-in and for the cleanliness of the shower. Both department heads have been made aware of your comments and are implementing measures to assure it does not happen in the future. We hope if you are in Arlington again you will give us another opportunity to be of service.

10/10 Excelente

Alphonso

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
We thank you for your kind survey and hope you will return!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
B
Front desk was simply amazing! He went above and beyond. Absolutely, no complaint only praises. Would definitely recommend! The property was well kept, and the room was super clean. Loved everything about the hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
We thank you for your kind words and are so delighted you enjoyed our hotel.

8/10 Bueno

Jeanne

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pet friendly
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 8 ene. 2024
Thank you for your survey. We are so delighted to hear you enjoyed your stay with us and hope we will have the pleasure to accommodate you again.

10/10 Excelente

Julia Alexa

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank your for your survey!

10/10 Excelente

Melinda

Viaje en grupo, Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Definitely enjoyed my stay.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for your survey and your kind words.

8/10 Bueno

Gabrielle

Viaje familiar
Le gustó: Condiciones de la propiedad
It was a great place to stay. My only 2 things were the restruant there wasn’t open until 5:00 so not for lunch. And the maid stole my anxiety pills.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Management, el 4 ene. 2024
We thank you for your comments regarding your stay. Would you please contact the hotel directly so we may discuss the incident regarding the maid in further detail?

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for your survey we are so delighted you enjoyed your stay with us!

8/10 Bueno

EVELYN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
First floor and parking lot VERY loud at night. Request higher floors
Respuesta de Management, el 15 feb. 2024
Thank you for your feedback we hope you will return soon.