Recepción

Opiniones de Dream Inn

2 out of 5
Dream Inn
2425 Merced Street, Fresno, CA

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 176 de 844 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 217 de 844 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 178 de 844 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 114 de 844 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 159 de 844 opiniones" "

6.6/10

Limpieza

6.8/10

Servicio y personal

5.6/10

Servicios

6.2/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Vanessa

Le gustó: Servicio y personal
No le gustó: Limpieza
Fatal
Se hospedó 1 noche en abril de 2024
Respuesta de Jaime , el 16 abr. 2024
We are very sorry that you did not enjoy your stay here at the dream inn and that it was fatal, If you give us another shot again, we promise that your stay here will be a much more pleasant one

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Jaime , el 18 ene. 2024
We are very sorry that our hotel was not up to your expectations and we would like to do something about if for your stay. Please give us a call and we can accommodate you with a free night stay on my behalf and we promise to make your experience here with us a much better one

10/10 Excelente

gregorio

Se hospedó 1 noche en octubre de 2023
Respuesta de Jaime , el 13 nov. 2023
Muchas gracias, Esperemos que si vuelve a venir a Fresno, Pueda quedarse aqui con nosaotros en el Dream Inn

10/10 Excelente

Enrique

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena jente
Se hospedó 2 noches en agosto de 2023
Respuesta de Jaime, el 8 ago. 2023
Muchas Gracias Enrique

2/10 Terrible

Dario

Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Lisbet

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
mal servicio, todo muy coriente la cortina de la regadera sucia
Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Yessica

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
😡
Todo muy sucio. Tuvimos que irnos a otro hotel es una asquerosidad. Nada q ver con las fotos que ponen en la pagina
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
En buena zona y tranquila
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excelente lugar para descansar un buen fin de semana
Se hospedó 1 noche en marzo de 2021

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en agosto de 2020

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en mayo de 2019

6/10 Aceptable

Alberto

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Pésima atención del personal a la hora del check un.Hotel cómodo y amplias habitaciones,muy céntrico en Fresno
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Alfonso

Todo muy bien,la piscina el wifi, contento con todo
Se hospedó 2 noches en agosto de 2018

8/10 Bueno

Hector

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2018

8/10 Bueno

Gustavo, Tucuman, Argentina

Le gustó: Condiciones de la propiedad
A day in Fresno
Tome este hotel por las cernadas a las zonas de oficinas gubernamentales, el hotel esta bien, es limpio y bien ubicado

2/10 Terrible

Edgar De Jesus

Le gustó: Limpieza
No le gustó: Servicio y personal
Had a family come over before 10, They were not staying the night and the front desk clerk called one of my rooms super rude asking and questioning us. Will never again stay at this hotel.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kiertikrai, San Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good overall
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Anjee

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Zulema

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Davon

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nasty had bugs and more
Se hospedó 1 noche en abril de 2024
Respuesta de Jaime , el 1 may. 2024
We are sorry you've experienced this situation during your stay. we are currently working with a new exterminator to solve this problem so you don't encounter this same problem for the next time that you check in

10/10 Excelente

Desi

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Romaine

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Romaine

Se hospedó 1 noche en abril de 2024

4/10 Malo

Sagen

Le gustó: Limpieza
There’s roaches
Se hospedó 1 noche en abril de 2024
Respuesta de Jaime , el 1 may. 2024
We are so sorry you've experienced this situation during your stay we promise we are working with an exterminator to solve this problem so that by your next stay here you wont come across this problem once again

4/10 Malo

Nazhmutdin

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There is no ventilation system. the air conditioner does not cope with this task. I don’t recommend renting a room on the second floor, it’s very stuffy there.
Se hospedó 1 noche en abril de 2024
Respuesta de Jaime , el 24 abr. 2024
We are currently working on that project right now and promise that by your next stay here that will be solved

2/10 Terrible

Maira

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Smells bad. It’s loud outside staff service is not the best and there’s roches in the room!!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Dream Inn, el 24 abr. 2024
We are very sorry you had this experience during your stay here with us at the Dream Inn. We would have fixed problems if addressed to us, Please give us another shot and we promise that you will have a wonderful and pleasant stay

2/10 Terrible

Mary

No le gustó: Servicios
The had ROACHES!!! Every time I got up I was killing roaches. I could not sleep and I left the property a day early because it was unbearable. Old furniture with stains. The only thing that was ok, was the Subway built in and I was able to check in early. I left and went to the TravelLodge on Inyo. Which is wonderful.
Se hospedó 3 noches en abril de 2024
Respuesta de Jaime , el 20 abr. 2024
We are very sorry this happened to you during your visit if you would have addressed this to us we would have gladly fixed this problem for you, but please try with us again and we promise that your stay will be a much better one, Once again were are very sorry this happened.

6/10 Aceptable

Aileen

Viaje en pareja
Le gustó: Servicio y personal
Staff on duty was very nice and easy check in! Only issues were the room smelled like smoke even though it was no smoking and there were small cockroaches in the bathroom. Can’t complain too much because at a cheap price, you get what you get.
Se hospedó 1 noche en abril de 2024
Respuesta de Jaime , el 16 abr. 2024
We are sorry to hear your experience wasn't like everyone else. Please give us another shot and promise to have our rooms much better and still at value!

10/10 Excelente

Nick

Se hospedó 1 noche en abril de 2024
Respuesta de Jaime , el 1 may. 2024
Thank you very much for your positive review Nick and we hope to be seeing you again if you ever need a place to stay in the Fresno area

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Jaime , el 16 abr. 2024
Thank you very much for your review! we are glad tom hear you had a great stay here with us and we hope to see you again!

8/10 Bueno

Angeli

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the staff was very nice and accommodating. didn’t really have any trouble for the night we stayed except the washroom didn’t have a fan which was the only thing that i didn’t like but otherwise it’s a nice property and prices r good as well.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jaime , el 28 mar. 2024
Thank You very much for your review! the fan in the bathroom is our next project after all our other renovations but that renovation is already in motion with a contractor and the start date is set.

8/10 Bueno

Irene, TORRANCE

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location is great close to where my workshop was located. Bummer than microwave did not work and fridge make loud consistent whistle sound. Other than that, it was quiet & clean.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jaime , el 25 mar. 2024
Thank you for your review! We are very sorry that some of your appliances were not working properly, we have switched out both appliances with brand new ones due to this review

4/10 Malo

Sabrina

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Noisy guest all night long , even had loud music playing all throughout the night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jaime , el 19 mar. 2024
We are very sorry that your stay here wasn't a pleasant one! please contact our hotel and ask for management, If you are willing to give us another chance, we will give you a good discount on your next stay here if you mention this review

10/10 Excelente

Jose

Se hospedó 1 noche en marzo de 2024
Respuesta de Jaime , el 16 abr. 2024
Thank You for your review and we are glad to hear that you had a great stay with us here at the Dream Inn. We hope to have you stay with us again

10/10 Excelente

Emelia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was my first time there and it was really nice and clean but needed more soap & towels . But overall I enjoyed the room and the stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jaime , el 19 mar. 2024
Thank you very much for your review and we are glad that you enjoyed your stay here in Downtown Fresno at the Dream Inn. We hope to see you here again if your ever in the area and need a place to stay

2/10 Terrible

Refael

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didnt stay at the motel after the rude stuff on the reception decided to cancel my stay I hadn't even got a refund as well This is the last time Ive ever used expedia to book a motel!
Se hospedó 1 noche en marzo de 2024
Respuesta de Dream Inn, el 19 mar. 2024
We are sorry that you had a problem booking your room with Expedia. We will check into this reservation also, please make sure to call Expedia for your refund and they will gladly give you your full refund

6/10 Aceptable

Manuel

Viaje familiar
I liked the place for the most part! It was clean and quiet, the staff was helpful on what i needed. Id stay at this place again!
Se hospedó 1 noche en febrero de 2024
Respuesta de Jaime , el 23 feb. 2024
Thank You for your review! We'd like for you to give us another shot next time that your in the Fresno area and I'm sure that the rating you gave us today will be much higher next time! We always strive for Improvement

2/10 Terrible

Cristina

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I made a cleaning request for the whole week they only made it 2 days Tuesday and Wednesday and they did not change the sheets and on Thursday they did not make the housekeeping and I found the bed as I left it I called them to make the bed for me and what they did They only brought me the sheets so I could make my bed myself because the service had already left. It was disgusting service, oh and they told me that they were going to refund me the cleaning service and they didn't
Se hospedó 5 noches en enero de 2024
Respuesta de Jaime , el 10 feb. 2024
We are very sorry that this happened to you. Please if your willing to give us another chance and if your ever in the area and need to stay somewhere in Fresno. Give us a call and ask directly for the Manager and I promise that we will take care of you during your stay in one of our suites with no extra fees

10/10 Excelente

Dana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the fact that the deposit was only $50.00. Everything was great except for the tv remote would not turn on the tv. Other than that the place looks great and it gives me a place to book in the future.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jaime , el 6 feb. 2024
Thank You for your review Mr. Knapp. We wish to see you again here at the Dream Inn in Fresno if you're ever back in the area

8/10 Bueno

YUKIO

Se hospedó 1 noche en febrero de 2024
Respuesta de Jaime , el 7 feb. 2024
Thank You for your review! We are glad you enjoyed your stay here with us at the Dream Inn and we hope to see you again!

10/10 Excelente

Veronica

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jaime , el 18 ene. 2024
Thank you very much for your review, its much appreciated. We are so glad that you enjoyed your stay with us and we hope that if your ever in that area again and need a place to stay to remember your stay here with us

2/10 Terrible

jose h

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jaime , el 18 ene. 2024
We are so sorry that your stay here wasn't up to your expectations, if you give us another chance we are sure that we can accommodate it so that your stay here is a much better experience

10/10 Excelente

Saurabh

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jaime , el 18 ene. 2024
We are happy that you enjoyed your stay here with us at the Dream Inn and we appreciate your review. We hope to see you again

4/10 Malo

Arnold

Se hospedó 11 noches en noviembre de 2023
Respuesta de Jaime , el 18 ene. 2024
We are sorry that your stay wasn't up to your expectations. Please if you give us another shot we are fully confident that you will enjoy your stay here again if you decide to stay again here with us at the Dream inn in Fresno Downtown

8/10 Bueno

Bryan, San Diego

Viaje en pareja
Le gustó: Servicio y personal
The room was pretty decent for the price that night I stayed. The only thing that was dirty was a drawer that had some bodysuit lingerie that was neon green, and had blood stains on it. My lady was pretty grossed out about it. Other than that it was pretty nice and convenient.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jaime , el 4 nov. 2023
We are so sorry you had to go through that during your stay Bryan. We Promise to make sure your room is nice and fully clean if you ever are back in the Fresno Area looking for a room to stay.

2/10 Terrible

Marck

Viaje de negocios, Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
I was charge a $50 deposit which never was returned.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jaime , el 2 nov. 2023
Sir I have checked your portfolio and your refund was deposited back into your account on 10/14/23 at exactly 11:47 am. You should talk to your bank and to see what happened there, but everything on our end was done correctly. Thank You for your Review.

10/10 Excelente

Rebecca, Fresno

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
yes, I just want to say that from the moment I called this hotel property they were understanding and convenient. They made sure all of my needs were taken care of. I checked in early I came in on the train and I end up staying a lot longer than what I anticipated however, they were friendly nice and they made sure I was taking care of the property secure. I felt safe it being an unknown area of course they are so so so nice and understanding to every little thing that you have going on they pay attention to. I can ask for much more staying out of town at a place I was unfamiliar with if you’re looking for somewhere that feels like home. This is definitely the place I know it’s a business and establishment however, it felt like home. It’s also wonderful. They have a subway connected to them. Great experience I would recommend to everybody and I can’t wait to go back great beautiful view of the pool. I can go on and on Clean it’s where you wanna be. !!! thx guys all the staff deserve a raise!!!! thx it’s definitely what customer service looks like it feels like. See you soon.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jaime , el 26 oct. 2023
Thank You very much for your review. Yes we strive to meet all of our guests standards and hope that you all feel the same way when staying here. We hope to see you again staying here at the Dream Inn in Downtown Fresno.

8/10 Bueno

Danny

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Greet improvement
Very nice staff. Great to have the daily service. Newly remodeled room.
Se hospedó 13 noches en octubre de 2023
Respuesta de Dream Inn, el 24 oct. 2023
Thank you for you feed back, we are very happy you enjoyed your stay with us. We look forward to having you back very soon in the future.Thank you Team Dream Inn.

8/10 Bueno

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like that there is a Subway sandwich place on the property and it's very close to a McDonald's.. Also it was very quiet and felt safe. The rooms were clean and had all necessary items for guests. I also like that they installed a gate with a gate code so that only registered guests can drive into the parking lot. 😊
Se hospedó 1 noche en octubre de 2023
Respuesta de Jaime , el 21 oct. 2023
Thank You very much for your review, We are glad that you enjoyed your stay here at the Dream Inn in Downtown Fresno. We hope to continue seeing you here whenever your in need of a safe room to stay at, Come down and we promise to make sure that every time you stay here you have the same experience as before