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Opiniones de Vyluk Baiyun International Airport Hotel

3.5 out of 5
Vyluk Baiyun International Airport Hotel
Block C1, No 8 Xicheng Rd, Renhe, Guangzhou, Guangzhou

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 3 de 15 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 15 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 15 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 15 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 15 opiniones" "

8.0/10

Limpieza

6.8/10

Servicio y personal

10/10

Servicios

7.0/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

Laucira

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Nisham

No le gustó: Servicio y personal
I didn’t give my deposit back it’s really annoying
Se hospedó 1 noche en junio de 2023
Respuesta de reception, el 18 jun. 2023
Sorry for any inconvenience caused. The deposit will be refunded to your account as soon as possible

6/10 Aceptable

CHANG

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Overall speaking, the hotel is cleanness enough. But the shower condition is poor, the water is quite cold for my entire 5 minutes shower during the midnight.
Se hospedó 1 noche en junio de 2023
Respuesta de chen, el 9 jun. 2023
Dear, thank you for your support and timely feedback. Xiaolai will continue to provide you with the best service.

10/10 Excelente

Seongrea

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de jeffery , el 11 ene. 2020
Thank you very much for choosing weilai hotel and for your recognition and support. In addition to being close to the airport, we also provide very convenient airport pick-up and drop-off services. Our receptionist will also estimate the check-in time for you and provide wake up service, ride-hailing service and baggage handling service. Buffet breakfast, lunch and dinner in the form of Chinese and western set meal, as well as night post warm meal, so that you can enjoy delicious food without going out. There is also a small leisure garden to take a walk after dinner, a well-equipped gym, leisure book bar and other rich public services. Xiao wei is looking forward to seeing you again. Have a nice trip.

8/10 Bueno

Lim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean
Good
Se hospedó 1 noche en diciembre de 2019
Respuesta de jeffery, el 11 ene. 2020
Thank you very much for choosing weilai hotel and for your recognition and support. In addition to being close to the airport, we also provide very convenient airport pick-up and drop-off services. Our receptionist will also estimate the check-in time for you and provide wake up service, ride-hailing service and baggage handling service. Buffet breakfast, lunch and dinner in the form of Chinese and western set meal, as well as night post warm meal, so that you can enjoy delicious food without going out. There is also a small leisure garden to take a walk after dinner, a well-equipped gym, leisure book bar and other rich public services. Xiao wei is looking forward to seeing you again. Have a nice trip.

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was nicely laid out and large enough. Breakfast was good except quickly ran out of coffee. Lobby was spacious and clean. Location was so-so.
Se hospedó 3 noches en noviembre de 2019
Respuesta de jeffery, el 11 ene. 2020
Thank you very much for choosing to stay in weilai hotel and for your recognition and support to us. Xiaowei is looking forward to the guest officer's visit again. Wish you a pleasant trip

10/10 Excelente

CHAN

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en noviembre de 2019
Respuesta de jeffery, el 11 ene. 2020
Xiaowei is looking forward to the guest officer's visit again. Wish you a pleasant trip

6/10 Aceptable

jack

Viaje familiar
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

pak yin

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It took half an hour to check in and the hotel is not busy. Because the staff do not read English.
Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Jason

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Business overnight
Hot aircon
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Nathan

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Nice Hotel, Poor Service
Hotel rooms is clean and comfortable, but the staff seems to be very poorly trained. They couldn't find my reservation, despite me showing it to them. This was eventually resolved. They did not tell me which floor my room was on, because they wanted to hurry along at the expense of being helpful. I discovered the shower was completely out of soap, and when I asked for more, the person came and handed me a dirty soap dispenser and left me to swap out the old one, rather than even offering to help. I cleaned it up in the sink, and then figured out how to remove the old one and put in the new one. Hotel itself has potential, but the staff need service training, because they seem to be a combination of lazy and incompetent (degree of each depends on the staff member).
Se hospedó 1 noche en mayo de 2019
Respuesta de Maggie, el 14 jun. 2019
亲爱的客人， 您好！感谢您下榻广州白云机场智选假日酒店！谢谢您的分享，针对您说的情形，酒店管理层很重视，立刻加强对员工的工作职责和服务意识培训与指导，作为酒店服务行业，服务意识至关重要，我们感同身受，相信您遇到的只是偶尔个例，我们也相信这偶尔个例不会再次出现，谢谢您的理解和支持。真诚期待您的再次莅临，见证我们的改进。祝您生活愉快，工作顺意！

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en marzo de 2019

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
개판임
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

DANIEL

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
总体还不错，价格便宜，适合在机场转机的情况，因为都有大巴接送。如果去市区，就要走17分钟到最近的地铁站
Se hospedó 2 noches en febrero de 2019
Respuesta de 白云假日宾客服务部, el 22 feb. 2019
尊敬的宾客：您好！ 感谢您选择白云假日酒店与您的光临，我们会一如既往的做好并提高酒店的服务质量，期待您的再次光临。祝您生活愉快！