Dear Beatriz,I regret learning that you had problems with cleanliness while visiting. We work hard to give our visitors a cozy and tidy stay, and we apologize if we did not live up to your expectations this time. We will discuss your insightful comments with our team so they can be reviewed and improved. We appreciate you taking the time to talk about your experience.Sincerely, Hotel Manager

Hello Leonardo,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

Hello julio,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Hello Zenaida,Thank you so much for taking the time to leave a 5-star review of our hotel! We are thrilled to hear that you had a fantastic stay with us. Your kind words are greatly appreciated and we hope to welcome you back in the future.

Hello Jayeski,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hello Sheila,Know that your voice is of tremendous importance to us and we value your comments about our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

Hello Ana,Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

Thank you for your feedback

Hello Karl,We are thrilled to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back in the future.

Dear Yeawah,Thank you for your feedback and 3 out of 5 ratings. We apologize for the unpleasant smell in your room, which made your stay uncomfortable. We'll investigate and address this issue promptly to ensure a more pleasant experience for our guests in the future. We're glad to hear that you found the service good, and we appreciate your understanding.Sincerely, Hotel Manager

Dear Tino,Thank you for your feedback. We appreciate your understanding regarding the condition of our hotel and are glad you found it suitable for your sleeping needs. We'll take your comments into consideration as we continue to strive for improvement.Sincerely, Hotel Manager

Hello Judy,We're delighted to hear that you enjoyed the service from our front desk staff and found the property clean. It's fantastic that you appreciated the freshly cleaned carpets in your room. Should your travels bring you back this way, we look forward to welcoming you again.

Hello Amanda,We are delighted to hear you thoroughly enjoyed your stay with us! Should you have any further comments or suggestions, please do not hesitate to reach out so we can ensure your next visit is just as fantastic.

Dear Amanda,Thank you so much for your perfect 5-star rating and glowing review! We're thrilled to hear that you found our property clean, comfortable, and welcoming. It's fantastic to know that our staff made a positive impression on you during check-in. We can't wait to welcome you back for another wonderful stay!Sincerely, Hotel Manager

Dear Linda,We apologize for the cleanliness issues you encountered in the bathroom and the noise from the refrigerator during your stay. Providing a clean and comfortable environment is important to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback will be shared with our housekeeping and maintenance teams to ensure that immediate improvements are made to address these issues. We hope to have the opportunity to provide you with a much-improved experience during your next visit.Sincerely, Hotel Manager

Dear LeAnn,We apologize for any inconvenience caused by noise disturbances during your stay. We understand that a peaceful environment is essential for a restful stay, and we regret that you were disturbed by noise from other guests. Your feedback is valuable, and we will address this issue to find ways to minimize noise disruptions for our guests in the future. We hope to have the opportunity to provide you with a more comfortable experience during your next visit.Sincerely, Hotel Manager

Hello Katrina,We are delighted to hear that you had a positive experience during your stay with us. If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

Hello Cherie, We appreciate your feedback on our convenient location. We apologize for any inconvenience caused by the conditions of your room and will share your comments with our team for improvement. We strive to provide a comfortable stay for our guests and regret any issues you may have experienced.

Hello Jennifer,Thank you for your kind words! We're thrilled to hear that you had a great experience at our hotel. We strive to continuously provide exceptional service to all of our guests. We look forward to welcoming you back on your next visit.

Dear Jose A.,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

Hello Magda,Thank you for sharing your positive experience with our convenient location near downtown. We're glad you enjoyed our breakfast offerings as well. We appreciate your feedback and hope to welcome you back in the future!

Dear Diana,Thank you for the perfect 5/5 rating! We're thrilled to hear that your experience at our hotel was perfect. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding stay in the future. If there's anything specific you loved about your stay, feel free to share it with us so we can continue to provide excellent service.Sincerely, Hotel Manager

Dear Wendy,We sincerely apologize for the subpar experience you had during your stay. Your feedback about the condition of the bathroom and the lack of amenities is concerning, and we take it seriously. We are addressing these issues promptly to ensure improvements. Additionally, we apologize for any inconvenience caused by the limited breakfast area and the availability of staff at the front desk. Your comments are invaluable, and we hope you might consider giving us another chance to provide you with a much-improved stay in the future.Sincerely,Hotel Manager

Dear Eva,Thank you for sharing your feedback. We appreciate your positive comments about the location and the beauty of Helen, Georgia. However, we apologize for any inconvenience caused by the aging condition of the property and the stained linens. Your input is important, and we will use it to identify areas for improvement. We hope to have the opportunity to welcome you back in the future with an improved experience.Sincerely,Hotel Manager

Dear Sergio,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found our hotel to have an affordable rate, great bed and breakfast services, and a convenient location in the center of town. We appreciate your positive feedback and look forward to welcoming you back in the future. Safe travels!Sincerely, Hotel Manager

Dear Sean,We're sorry to hear about your experience. We take your feedback seriously and will address these issues promptly to ensure our future guests have a more comfortable stay. Thank you for bringing this to our attention.Sincerely, Hotel Manager

Dear Stacy,I'm truly sorry to hear about the issues you encountered during your stay. We strive to provide a comfortable and clean environment for our guests, and we regret that we didn't meet your expectations this time. Your feedback is valuable and will be shared with our team for review and improvement. Thank you for taking the time to share your experience.Sincerely, Hotel Manager

Hello Cori,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you had a smooth check-in and found everything you needed in your room. Our team takes pride in providing excellent service and creating a comfortable stay for our guests. We hope to have the opportunity to welcome you back in the future.

Hello Emily,Thank you for your kind feedback! We're glad to hear that you had a pleasant stay at our hotel and that our staff provided excellent service. We take pride in our convenient location near Helen and appreciate your recognition. We hope to welcome you back again in the future for another enjoyable experience.

Hello Randall,Thank you for choosing to stay with us again! We appreciate your feedback regarding the wear and tear in the bathroom. Your satisfaction is important to us and we will address this with our maintenance team. We hope you had an overall comfortable and pleasant experience at our hotel.

Dear Gary,We appreciate your feedback and are glad to hear you found good value during your one-night stay in a ground-floor room with a king bed. We aim to provide a comfortable and enjoyable experience for all our guests. Thank you for choosing to stay with us!Sincerely, Hotel Manager

Hello Paul,Thank you for your kind words! We strive to go the extra mile for our guests and we're thrilled that our staff was able to reunite you with your favorite hat. Please find a reason to visit us again soon.

Hello Adriana, Lamentamos mucho escuchar sobre el olor en el baÃo. Nuestro equipo de limpieza tomará medidas inmediatas para abordar este problema.

Dear Yuri,Thank you for the positive rating. We're glad to hear that you enjoyed the central location of our property in Helen. We look forward to serving you again in the future!Sincerely, Hotel Manager

Dear Kateryn,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

Dear Rosemary,We're delighted to hear that you had a relaxing getaway and enjoyed your stay! Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back in the future for another great experience.Sincerely, Hotel Manager

Hello Lindsey ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Dear Debra,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

Hello Maria, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

Hello Michelle,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

Dear ELBA, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

Hi Mike,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.

Dear Erica,We apologize for any discrepancies between the pictures and the actual condition of our hotel. Your feedback is valuable, and we're sorry for the inconvenience you encountered with the tub, mini fridge, and other aspects of your stay. We're committed to addressing these issues and improving our guest experience. We appreciate your input and hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager

Hello JESSE, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

We appreciate your feedback and hope you come back again.

Hello Noah,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Hello Cindy,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and also our pool. We hope you will return so that we can provide you an even superior experience.

Dear Catarina,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

Hello Brandon,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.