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Opiniones de Best Western Executive Inn

2.5 out of 5
Best Western Executive Inn
309 N Marland Boulevard, Hobbs, NM

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 100 de 224 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 80 de 224 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 224 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 224 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 224 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JUAN CARLOS ARGUELLES

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente Servicio en Recepcion, a ambos horarios checkin y checkout
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Glendy primero de la

Se hospedó 1 noche en julio de 2021
Respuesta de Management , el 26 oct. 2021
Thank you for your feedback. We hope to see you again. Stay Safe

10/10 Excelente

Victoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Contenta
Excelente recepcion, desayuno riquisimo y el cuarto super limpio
Se hospedó 2 noches en noviembre de 2018
Respuesta de Dawa, el 1 ene. 2019
Thank you for your review, we are glad to see that you had a pleasant stayed. We hope to see you soon. GM

8/10 Bueno

Alfredo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Old facility, but clean and quiet.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jeffrey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cost effective and clean
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Alina

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very large room!! Good breakfast, will stay again.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Larry

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
No comments
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Joyce

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a really nice day. The beds were wonderful the TV and all the amenities worked well stay there again.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Jeffery

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Turbine job
Nice place to stay just don’t mess up and leave your truck unlocked you won’t have anything in it I thought I locked it but I didn’t They looked at the camera video but couldn’t tell who it was they were helpful as they could be I would stay here again it quiet and clean and breakfast was good too
Se hospedó 6 noches en enero de 2024

2/10 Terrible

Lawrence

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was already occupied
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kay C

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant Stay
The Best Western in Hobbs was clean, comfortable, and the staff was courteous.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Terri

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Linda

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Randy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay Here
Clean, quiet, and great breakfast.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room was excellent. Great bed. 1 problem that i told front desk about was : I had a Non smoking room Other guest stood outside my room smoking and the smoke was sucked into my room by air condition.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Michael

Viaje familiar
Great stay
The room was fine, clean with plenty of room. I really appreciate the info the desk clerk gave me about local eats, Maria Bonita is a great family style restaurant, though if you want to find it, there is no sign right now, there is construction because they are expanding. It is a little difficult to find.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Kathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en octubre de 2023

10/10 Excelente

Joseph

Se hospedó 15 noches en septiembre de 2023

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Diamond in the rough…
I don’t like hotels that the room door opens to the outside. Didn’t notice this when I made the reservation. Furious with myself when I pulled up. Oh well… it’s bought. Evening staff was more than courteous and helpful. Room was clean and comfortable. I would stay here again.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

gerald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Alex

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Peggy

Viaje familiar
No le gustó: Servicio y personal
The many people in the room next door were noisy upon check-in and continued to be noisy after midnight. Complainted to front desk, noise subsidized for 10 minutes then restarted. Again called the front desk and was told "you don't know what's going on in the room next door" ( like i really cared). I was offered another room and instead just packed up and left...this was at 1:30 am
Se hospedó 1 noche en agosto de 2023
Respuesta de RK, el 5 sept. 2023
Dear GuesT,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Rodney

Se hospedó 1 noche en agosto de 2023
Respuesta de Khia, el 22 ago. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Aceptable

Chris

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Sketchy
Run down. Misleading from the ad
Se hospedó 1 noche en agosto de 2023
Respuesta de rk, el 5 sept. 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Sarah

Viaje de negocios
Not the best location for a women to be staying at by herself. Does not seem like a safe location. Despite the inviting pictures online.
Se hospedó 1 noche en agosto de 2023
Respuesta de Bianca, el 16 ago. 2023
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Shower tub was pluged water drain very slow U
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Donald

Viaje familiar
Le gustó: Limpieza
The property needs to be updated.
Se hospedó 1 noche en agosto de 2023
Respuesta de RK, el 5 sept. 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 575-397-7171.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excelente

Bill

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de rk, el 5 sept. 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 575-397-7171.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excelente

Nelda

Se hospedó 1 noche en julio de 2023

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
clean, quiet, staff, breakfast.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Marilyn

Loud drum music at 4:30! Shower not senior friendly.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Kyle

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Greg

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I was NOT impressed at all. The room was fine, though the carpet was dated and looked worn. The bedding and pillows were comfortable. The TV with DirecTV was a nice touch, though the TV could have been bigger. The toilet was not clean. The bathroom was fine. I appreciated the granite counter for makeup, teeth, and hair. The room was very noisy and we could hear the room next door talking loudly. It was not relaxing or restful at all. We were looking forward to the breakfast. We were told it was available until 9 am. We arrived around 8:25. I went first to the waffles. I had asked about them at check-in and was assured they would have the make your own waffles. Well, they were completely out of batter. So, I decided to make a yogurt parfait, as I love yogurt. Guess what?? They were out of yogurt too. They had dry cereal and breads for the toaster, plus a few hot things in the heated dish. I settled for a bagel and a package of cream cheese. Not exactly the buffet of homemade waffles, yogurt parfaits, fresh fruits and breakfast meats I was expecting. Since we were checking out, we asked about a bathroom in the lobby and were told there wasn’t one. Overall, I do NOT recommend this Best Western. I have stayed in lovely Best Westerns, such as the one in Seminole, Texas, or even outstanding ones like the one in Graham, Texas. Those properties were clean, modern, updated, and current in decor. Their breakfast buffets were monitored and properly stocked.
Se hospedó 1 noche en junio de 2023

4/10 Malo

James

Viaje en pareja
No le gustó: Condiciones de la propiedad
The room had a coffee maker and coffee but no place to plug it in, same for the iron. No racks to hang towels or soap dish in shower, had to keep putting soap on the floor. I think Best Western should be ashamed to have their name associated with this property, especially calling it an Executive Inn!
Se hospedó 1 noche en junio de 2023
Respuesta de Bianca, el 15 jun. 2023
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I'd stay here again.
There was an odor to the room when we arrived, late afternoon, musty or maybe like dog pee. Not awful, but there. There was a lot of light coming around the door at night, between the door and the door jam. Those 2 things were the detractors, other than those, the bed was comfortable, and we enjoyed our stay. Early check out -- 7:30-ish. The folks at the front desk were friendly and polite, breakfast was good, plenty of options. We felt welcome. Definite 8 of 10. The price was right. It'd be a better value if the 2 things mentioned here were addressed.
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Gloria

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Bianca, el 14 jun. 2023
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 Bueno

THOMAS

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the breakfast Not enough light in room. Need more lamps.
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast was very nice. It was well stocked, clean, and early. The lady takes pride in her work, and it shows. My special requests have always been taken care of during our several visits. The room was clean and the water was hot.
Se hospedó 3 noches en abril de 2023

8/10 Bueno

Mildred

Viaje familiar
Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was very clean. No trash or full trash cans. Rooms are away from main road with no through traffic. Parking is in front off rooms so walking is kept to a minimum. Ask for a room on the ground floor and the management will accommodate you. There is plenty of hot water in the room and the tub drain works. The free breakfast was good clean, and well stocked.
Se hospedó 5 noches en abril de 2023

10/10 Excelente

chance

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I was really impressed that the room was cleaned EVERY day!!
Se hospedó 10 noches en marzo de 2023

10/10 Excelente

Harold

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
clean rooms -- good staff-- good breakfast--all good
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Staff was friendly.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Leona

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Maria

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cassidy was so great! I got in super late headed to a tattoo convention. She was friendly and made my check in easy.
Se hospedó 1 noche en marzo de 2023