Keeping our property clean and comfortable is one of our goals, so it is regrettable that you didn’t receive accommodations reflective of our high standards. It is also unfortunate to hear that breakfast fell short of your expectations. Our housekeeping team has been notified of the issues you experienced so we can provide a better quality stay for our guests. It would be our pleasure to make it up to you the next time you're in town.

Dear James, Thank you for leaving us your comments; we're disheartened to read them, as we are fortunately open for business! We apologize that it sounds like we were unable to serve you this time around, and hopefully, you'll allow us a chance to do so in the future. If you actually did stay with us, we'd like to learn where we fell short, so we can work to make the improvements that you deserve. Thank you, and we wish you safe and happy travels along your way.

Dear Susan, Your experience is not one we're proud of, and though we're pleased your bed was to your comfort, you deserved much better from us. Your voice will be heard and reflected in the improvements that we make. Forgive us and allow us to make this up to you in the future.

We appreciate your feedback. Although our friendly staff at the front desk left a positive impression on you, it is saddening to know that we fell short in meeting your expectations with cleanliness. Please accept our apologies for the unwanted noise from the train track that impeded from your sleep. We will look into your comments and use them as we take steps to improve our facility. We wish you happy and safe travels.

Thank you for your feedback, and please accept our sincere apology for any inconvenience caused by the experience you've detailed. While we always do our best to accommodate our guests' requests, it is subject to room availability at that time. Nevertheless, your concerns have been shared with the appropriate departments for the benefit of future guests. If your travels bring you back to our area, we hope you allow us to demonstrate our commitment to provide a refreshing experience to each guest.

We understand that your recent stay with us didn't live up to your expectations. Please accept our apologies for the inconvenience this caused. We've shared your comments regarding the shower with our housekeeping team to ensure any issues are quickly resolved. We know we can do better and would appreciate the chance to demonstrate it.

We always strive to provide a good night's sleep for our guests, so it is unfortunate that this was not the case for you. Rest assured, our maintenance team has been notified about the issues you experienced so that they can be promptly addressed. We know we can do better to provide you with a comfortable, relaxing experience, and we are eager to earn a second chance from you to do so.

Thank you for taking the time to share your review with us. We're saddened to hear that we failed in delivering the comfortable and clean accommodations you genuinely deserve. Please accept our apologies. We are working hard to improve our facility and services and hope to welcome you back for a better stay in the future.

Thank you for your review. Keeping our property clean and comfortable is one of our goals, so it is regrettable that we could not maintain our facilities to your standards. Rest assured, housekeeping and maintenance have been notified about the issues you experienced so that they can be promptly addressed. Please consider returning so we can deliver an experience more in line with your expectations.

Dear Anthony Comfort, cleanliness, and convenience have always been our goal, and it sounds like we dropped the ball during your recent stay. Had we known that you were not satisfied with your room, our team would have been happy to assist in finding a solution. Rest assured we'll look into the concerns you highlighted and take the necessary steps to swiftly remedy them for the benefit of our future guests. Thank you for bringing these matters to our attention so we can improve as needed. We would love to make it up to you in the future.

Dear Jennie, We are sorry to hear about pest-related concerns in your room. Rest assured that we take these reports seriously. Our team will immediately take the necessary actions to remedy this once we verified it upon inspection. Please also accept our apologies for the external noise that disturbed you during your stay. In the future, please do not hesitate to reach out to our team so that we can see if a room in a quieter part of the hotel is available. We will look into your comments and use them as we take steps to improve our facility. If your travels bring you back this way, please consider us.

Our main goal is to deliver a comfortable stay for all guests, and it's disheartening that we fell short in doing that for you. We apologize for not meeting your preferences when it comes to the features of your room and that we didn't have the ability to relocate you. Our team is continually improving upon our guests' accommodations, and it is our hope that you consider staying with us again.