Ropa de cama hipoalergénica y caja de seguridad en la habitación
Ver disponibilidad

Opiniones de Holiday Inn Hull Marina, an IHG Hotel

4 out of 5
Holiday Inn Hull Marina, an IHG Hotel
Castle Street North Humberside, Hull, England

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 363 de 730 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 254 de 730 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 74 de 730 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 730 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 730 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Anonymous

Le gustó: Limpieza
En mi opinión es un hotel aceptable,
En mi opinión es un hotel aceptable, teniendo en cuenta que los hoteles en UK dejan mucho que desear en relación a los españoles. Por ese precio, debería estar aún mejor. Pero la verdad, es que recordando otras experiencias...este es un hotel muy recomendable

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was perfect
Se hospedó 3 noches en abril de 2024
Respuesta de Daniel Reid, el 3 may. 2024
Dear Paul,Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Barry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We always stay here and love it only problem at the moment is the road works at night but that's not there fault it's noisy
Se hospedó 2 noches en abril de 2024
Respuesta de Daniel Reid, el 8 abr. 2024
Dear Barry, Thank you for your perfect review of your recent stay with us, we are delighted you enjoyed it and hope to welcome you back in the near future.We are looking forward to the completion of the road works.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

Govinder

Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Reid, el 3 may. 2024
Dear Govinder, Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

Jim

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff are excellent, breakfast is very good. Room was a bit tatty although i'm told they are due a refurb later this year, no plugs near the bed though which was annoying
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Reid, el 8 abr. 2024
Dear Jim, Thank you for your review of your recent stay with us, we are delighted you enjoyed it and hope to welcome you back in the near future. We are looking forward to correcting the plugs next to the back during our refurbishment later this year.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Rachael

Viaje en pareja
Le gustó: Servicios
Great location
Se hospedó 2 noches en marzo de 2024
Respuesta de Daniel Reid, el 2 abr. 2024
Dear Rachael,Thank you for your lovely review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Reid, el 2 abr. 2024
Dear Greg, Thank you for your lovely review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

DEREK

Le gustó: Limpieza y servicio y personal
The staff were very good, friendly, helpful and efficient. My complaints about £10 parking charge were dealt with satisfactorily for example and my request for a fridge for some medication was met without hesitation. 10/10. The hotel though is in some serious need of updating. The general effect is " a bit shabby and in need of attention. " The staff acknowledge this and I believe improvements are scheduled. Not before time. We have stayed here a few times before but not for some years now and we're disappointed at the standard. Our standard room was spacious, and the bed was comfortable. The bathroom though was worthy of some old run down seaside boarding house but with good towels. Say no more for that. Access to the hotel was ridiculously awkward but that is no fault of theirs - the ongoing city works are a bit of a nightmare. I will stay here again but only after what ever refurbishments are planned have been completed. Otherwise it's very easy to get a similar experience at a much lower price. I prefer to pay a little more though and get what I remember we used to get.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Reid, el 2 abr. 2024
Dear Derek,Thank you for your review of your recent stay with us. I am sorry that not everything was up to scratch and note your constructive feedback. We have a full refurbishment scheduled for late this year which we are eagerly awaiting showing off to the world. We hope you will come back to see it, I am certain it will be more up to the standard that you have rightly come to expect of us. Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

Chris

Viaje familiar
Le gustó: Servicios
The staff were very friendly and very helpful. Comfortable hotel to stay in, it just looks a bit in need of a re-furb in some areas.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Reid, el 26 mar. 2024
Dear Chris, Thank you for your lovely review of your recent stay with us, We are delighted you enjoyed it and hope to welcome you back in the near future.We are looking forward to a full refurbishment later this year. Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

patricia

Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel Reid, el 14 feb. 2024
Dear Patricia,Thank you for your review of your recent stay with us,We hope to welcome you back in the neat future.Kind Regards,Daniel ReidGeneral Manager

10/10 Excelente

Barry

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have stayed here on a few occasion over the years and always enjoyed my stay. The staff have always been very polite. Debra who done our check in and out was lovely thank you for everything
Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel Reid, el 12 feb. 2024
Dear Barry,Thank you for your 5* review of your recent stay with us,We are thrilled you enjoyed it and will pass your feedback onto Debra - she will be delighted to read it.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

NEIL

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel Reid, el 12 feb. 2024
Dear Neil,Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Stephen

Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel Reid, el 7 feb. 2024
Dear Stephen,Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

jasdeep

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Reid, el 5 feb. 2024
Dear Jasdeep,Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

2/10 Terrible

Jason

Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Reid, el 31 ene. 2024
Dear Jason,Thank you for taking the time to review your recent stay with us. I am sorry that you did not enjoy it and would be grateful to know why so I can make improvements where possible.Regards,Daniel ReidGeneral Manager

10/10 Excelente

Issifu

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Daniel Reid, el 29 ene. 2024
Dear Issifu, Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Francis

Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Reid, el 29 ene. 2024
Dear Francis, Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

brian

Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Reid, el 29 ene. 2024
Dear Brian, Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

scott

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location even with Hull's present road closures and development. Convenient parking, great location overlooking the Marina with very good pedestrian access to both the old town and other amenities. Premium room was large with very good facilities, well stocked free bar, which was a very welcome addition and everywhere very clean and well maintained. Staff friendly, attentive and helpful, over-all very happy to recommend to anybody looking for an overnight stay in Hull.
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Reid, el 22 ene. 2024
Dear Scott,Thank you for your perfect review of your recent stay with us.We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Ruth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff all very friendly and helpful. Great attention for allergies - no fuss at all catering to GF needs.
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Reid, el 22 ene. 2024
Dear Ruth, Thank you for your perfect review of your recent stay with us.We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 Malo

Deborah

Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Reid, el 18 ene. 2024
Dear Deborah, Thank you for your review of your recent stay with us,I am sorry that it was not to your complete satisfaction and would be grateful to know more about why so I can resolve it.Kind Regards,Daniel ReidGeneral Manager

10/10 Excelente

Andrew

Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Reid, el 15 ene. 2024
Dear Andrew, Thank you for your perfect review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

B

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb
Really comfortable stay. Loved the big room too.
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Reid, el 9 ene. 2024
Dear B,Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Maeve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Reid, el 9 ene. 2024
Dear Maeve, Thank you for your perfect review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 Malo

brian

Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel Reid, el 8 ene. 2024
Dear Brian, Thank you for your review of your recent stay with us, I am sorry that it was not 10/10 and would be grateful for some information as to where we can improve.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Charlie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel Reid, el 8 ene. 2024
Dear Charlie, Thank you for your perfect review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

6/10 Aceptable

brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel Reid, el 8 ene. 2024
Dear Brian, Thank you for your review of your recent stay with us, I am sorry that not everything was to your liking but hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

MARK

Se hospedó 4 noches en diciembre de 2023
Respuesta de Daniel Reid, el 8 ene. 2024
Dear Mark, Thank you for your review of your recent stay with us, We hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Daniel Reid, el 7 feb. 2024
Dear Mark, Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Warren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel Reid, el 29 dic. 2023
Dear Warren,Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Oisín

Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel Reid, el 1 ene. 2024
Dear Oisín,Thank you for your perfect review of your recent stay with us, We are thrilled you had a good time and hope to welcome you back to the hotel in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

Stephen David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel Reid, el 21 dic. 2023
Dear Stephen David, Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location very friendly
Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel Reid, el 6 dic. 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 Malo

ioan

Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 6 dic. 2023
Thank you for your review of your recent stay with us.I am sorry we did not do enough to earn a more favorable rating and would be grateful for some details as to why so we can make improvements.Regards,Daniel ReidGeneral Manager

2/10 Terrible

Colin

Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 6 dic. 2023
Thank you for your reviews of your recent stay with us.I am sorry that this was not to your satisfaction.Regards,Daniel ReidGeneral Manager

6/10 Aceptable

TIM

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Likes, Plenty of parking. Friendly and helpful staff. Dislikes, Dated, smelly room with frayed Expensive drinks in the bar. Limited menu choices.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 6 dic. 2023
Dear Tim,Thank you for your review of you recent stay with us, I appreciate your comments and am sorry for the elements that you disliked. I will review these, and make corrections where I can.Kind Regards,Daniel ReidGeneral Manager

10/10 Excelente

Martin

Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 6 dic. 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

MARTIN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient location. The staff were all friendly and helpful. Would use again if we need to be in Hull. Hopefully the roadworks on the A63 next to the hotel will be finished by then!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 6 dic. 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.We are looking forward to the end of the roadworks, they are scheduled to move away from the hotel very soon!Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Katie

Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 21 dic. 2023
Dear Katie, Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

C L PERKS

Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 6 dic. 2023
Thank you for your lovely review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

6/10 Aceptable

Kelly

Le gustó: Servicio y personal y comodidad de las habitaciones
Room smelt of stale cigarette smoke. Bathroom definitely needed updating.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 20 nov. 2023
Dear Kelly,Thank you for your review of your recent stay with us. My sincere apologies for the smell you encountered. All our rooms are non smoking so I will investigate what has caused this to happen. Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Jacqueline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely stay and staff where really helpful in regards to my food allergy as well
Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 6 dic. 2023
Thank you for your perfect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Nicola

Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 6 dic. 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Susan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location, next to quay very pretty
From the bedroom window
Outside
Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 15 nov. 2023
Dear Susan,Thank you for your lovely review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Lee

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 13 nov. 2023
Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Bueno

Graham

Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 13 nov. 2023
Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Michelle

Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniel Reid, el 8 nov. 2023
Thank you for your perfect review of your recent stay with us!We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Rachel

Se hospedó 2 noches en noviembre de 2023
Respuesta de Daniel Reid, el 8 nov. 2023
Thank you for your perfect review of your recent stay with us!We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Got in our room and it spelt of cigarette smoke when the rooms are non smoking and my wife suffers from asma so we opened the window to let some air in and went and got changed in our friends room as we had to be out at 4-45 was not happy with that and could not be moved as the hotel was full and we had to leave the window open all night
Se hospedó 1 noche en octubre de 2023
Respuesta de Daniel Reid, el 31 oct. 2023
Thank you for your review of your recent stay with us.I am sorry you experienced some negatives with your hotel room and will investigate how this happened and resolve.We hope to welcome you back in the neat future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Excelente

Emma

Se hospedó 1 noche en octubre de 2023
Respuesta de Daniel Reid, el 31 oct. 2023
Thank you for your lovely review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager