Renaissance Island Tours

It was clean and quiet. But the shower would get stopped up, well the plumbing in general was odd. We didn't like the hard bed and the bright lights at night from the AC, but mostly we didn't like the shower and the inconsistency of which they cleaned our room. We ran out of toilet paper one time. And communication with staff regarding check in and check out and their availability for questions was not good. Also I was disappointed that their site said they offer a bottle of wine on arrival. That's not true. We did like the pool and the quiet location. The apartment was not bad in that it had 2 tvs a little kitchen and anything you might need, 2 couches and a dining table. It was basic and outdated which we didn't mind. I might not stay here again unless we had to. It is more affordable. It just didn't have good service and I hated the shower that wouldn't get hot or stay a consistent temperature and that it would back up with dirty water while you're showering. If none of those things bother you, it's not a bad place to stay.

Room wasn’t like what we booked, bed was super uncomfortable we could feel the springs in the mattress while sleeping. A/c didn’t stay on through the night. Was surprised cause this was my 4th staying at this property and I was pretty disappointed this time around

This is not for people who cannot walk a lot. I sent my mom and her 80 year old friend here because it was all inclusive. The beach is across the street and there were no elevators to their second floor room. The all inclusive was just ok. They made them fill out a form every time they ate and had to add a tip each time. They felt coerced to leave a large tip. At least that is how my mom felt. The beach was beautiful!