Harbiye, Inonu Mahallesi, Cumhuriyet Cd., Istanbul, Istanbul
Opiniones
6.6
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 7 de 31 opiniones" "
10 - Excelente
7
Puntuación de 8, es decir, Bueno. Basada en 9 de 31 opiniones" "
8 - Bueno
9
Puntuación de 6, es decir, Aceptable. Basada en 5 de 31 opiniones" "
6 - Aceptable
5
Puntuación de 4, es decir, Malo. Basada en 4 de 31 opiniones" "
4 - Malo
4
Puntuación de 2, es decir, Terrible. Basada en 6 de 31 opiniones" "
2 - Terrible
6
7.4/10
Limpieza
7.0/10
Servicio y personal
7.0/10
Servicios
6.8/10
Condiciones de la propiedad
7.0/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
Pablo
Viaje familiar
16 oct. 2020
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Limpieza y servicio deficiente
El desayuno que presentan en las fotos de la web no se parecen en nada a la realidad. De los días que permanecimos en el hotel, dos de estos días no nos limpiaron la habitación ni hicieron la cama.
Pablo
Se hospedó 5 noches en octubre de 2020
Respuesta de General Manager- Mehtap KARATAŞ , el 26 dic. 2022
Estimado Pablo,Permítame disculparme porque su reciente estadía en Tk Taxim Hotel no fue del todo satisfactoria. Los puntos mencionados en su comentario no son típicos del hotel o del servicio que nos esforzamos por brindar. Así que discutiré más los puntos mencionados con el equipo para entender por qué hay defectos en la oferta de servicios y productos. Saludos.
10/10 Excelente
Mario
21 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ótimo
Ótima localização. Atendimento excelente, chegamos antes do horário de check-in e nos acomodaram antes do horário. Parabéns pelo atendimento
Mario
Se hospedó 1 noche en enero de 2024
2/10 Terrible
Wahidllah
24 dic. 2023
Wahidllah
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Ayse
30 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ayse
Se hospedó 1 noche en noviembre de 2023
4/10 Malo
Aria
23 oct. 2023
No le gustó: Servicio y personal y condiciones de la propiedad
I was not impressed. The front desk staff was very nonchalant. The room had disgusting sticky floor and stain marks over the table. There was nothing special about this place. Felt more like a run down hostel.
Aria
Se hospedó 2 noches en octubre de 2023
2/10 Terrible
Venesa
Viaje en pareja
27 sept. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
WARNING!!!! Do not stay at this property! I’m unsure where to begin but il try. Firstly rooms are the size of a shoebox, nothing like the photos. The rooms are dirty AF! We arrived and didn’t stay the first night as we were that disgusted, we had an extra night at our other hotel so we stayed there. We checked in the second night and as soon as you walk in you can feel the unpleasant aura. No pillow case on one of the beds. Half used toilet paper. Holes in the walls, couldn’t close the balcony door. Side table was broken so they tried to hide it by turning in the other way around. Carpet was dirty and severely stained along with the other side table. The toilet seat was also broken along with the drain in the shower. There were also holes in the bed head that were covered up with paper. There was a kettle with no coffee or tea and one paper cup for god knows what. We asked for pillowcases as soon as we got there and never got them. All in all management don’t care, they are FKN rude and basically just want your money. Definitely not a 4 star, more like a 2! When we did complain about all of this they tried to say it was end of busy season and they usually do the repairs when it’s low season which is utter BS! The hotel is falling apart and it’s vile in the extreme! I wouldn’t stay there even if it were for free! Shame on the management for scamming people! Luckily Wotif refunded us half of what we paid as they were ignoring their emails. STAY AWAY PEOPLE
Venesa
Se hospedó 5 noches en septiembre de 2022
Respuesta de General Manager, el 26 dic. 2022
Dear Venesa, Allow me to apologize that your recent stay at Tk Taxim Hotel was not to your complete satisfaction. The points mentioned in your review are not typical of the hotel or the service which we seek to provide. I will therefore be discussing the points mentioned, further with the team so as to understand why the flaws in service and product offering may have occurred. Our hotel has been completely renovated after the summer season, and we assure you that you will not experience any of the problems you mentioned. Please contact us in order to offer you a privileged opportunity to compensate for this situation and to assist you.Kindest Regards.Mehtap Karataş
2/10 Terrible
Cliente verificado
Viaje familiar
5 jun. 2022
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel is very very bad
The bedroom is not clean and is not cleaned daily, only the towels are changed..
The room is broken, the lights are not working.
The bathroom is dirty and smelly..
Breakfast is nothing, not as in the pictures..
If you ask for something extra for breakfast, you have to pay, for example, fried eggs, you have to pay 5 pounds..
Cliente verificado
Se hospedó 3 noches en mayo de 2022
Respuesta de GENEL MÜDÜR, el 27 jun. 2022
Dear sir Thank you for taking the time to evaluate us at Trip Advisor, thank you for your continued support to our brand, we are always happy to welcome you.we will take into account your positive and negative criticisms for us. We hope to see you again soon. Sincerely, mehtap karataş
10/10 Excelente
Dilan
18 ene. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
temiz ve güzel
Güzel ve temiz bir oteldi her şey için teşekkürler
Dilan
Se hospedó 1 noche en enero de 2022
Respuesta de GENEL MÜDÜR, el 19 ene. 2022
Değerli Müşterilerimiz görüşleriniz bizim için değerlidir.
Saygılarımla
GM
Mehtap KARATAŞ
8/10 Bueno
TC Onur
Viaje en grupo
3 jun. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Güzel
Gayet başarılı…
TC Onur
Se hospedó 1 noche en diciembre de 2020
Respuesta de General Manager, el 26 dic. 2022
Dear Onur,Greetings from Tk Taxim Holtel. Thank you for your good review of our hotel. We were truly pleased to hear that you enjoyed our hotel and our service. We would love to welcome you back in the nearest future.Kind Regards,Mehtap KARATAŞ
6/10 Aceptable
Oguzhan
Viaje de negocios
17 feb. 2021
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Küçük Hesaplar
Kahvaltı hizmeti alamadık. Akşam girişte kahvaltı 7 buçuk 11 arasında deniliyor. Odaya servis yapılıyormuş orada sıkıntı yok. Odama kahvaltımı istediğimde 8.30 da başlanıyor denildi. Hadi Ona da eyvallah saat 09.06 oldu hala kahvaltı yoktu. Yani kahvaltı hizmeti vermeyeceksen neden insanları kandırıyorsunuz. Akşam oda da tv ile ilgili bir yansıtma işimizin olduğunu belirttik tamam geliyorum dendi , o da gelmedi. Yani bir turizmci olarak hiç tavsiye etmiyorum.
Oguzhan
Se hospedó 1 noche en febrero de 2021
Respuesta de General Manager, el 26 dic. 2022
Sayın Oğuzhan,Tk Taxim Hotelde kalmayı seçtiğiniz için çok teşekkür ederiz, ancak deneyiminizden memnun kalmadığınızı belirtmeniz bizleri üzdü. Gönderdiğiniz derecelendirme ciddi bir şekilde dikkate alınmaktadır. Sizi tekrar ağırlamamız ve sizlere daha iyi hizmet verebileceğimizi kanıtlamamız için bize bir fırsat daha vereceğinizi umuyoruz.Saygılarımızla.Mehtap Karataş
8/10 Bueno
Cliente verificado
16 sept. 2020
Cliente verificado
Se hospedó 1 noche en septiembre de 2020
Respuesta de General Manager, el 26 dic. 2022
Dear Guest,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Tk Taxim Hotel.With best regards,Mehtap KARATAŞ
6/10 Aceptable
Leynia
4 sept. 2020
No le gustó: Servicio y personal
Leynia
Se hospedó 3 noches en agosto de 2020
Respuesta de General Manager, el 26 dic. 2022
Dear Leynia,Thank you very much for choosing to stay at Tk Taxim Hotel, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Mehtap Karataş
6/10 Aceptable
Cliente verificado
Viaje en pareja
5 mar. 2020
No le gustó: Limpieza
Alles in einem war die Unterkunft für nicht ganze 5 Tage okay. Das Hotel ist ein 4 Sterne Hotel und da erwartet man natürlich auch einiges. Falls jemand länger als eine Woche bleiben möchte oder mit Familie anreist, würde ich dieses Hotel nicht mehr empfehlen. Für Singles oder Pärchen ist es okay. Wir haben unser Zimmer mit WLan gebucht und hatten jedes mal die selben Probleme. Es gab keine Verbindung und das Handy hat sich automatisch vom WLan getrennt. Auf Anfrage mussten wir unsere Handys an das Personal abgeben damit diese dann das WLan freischalten konnten was nur für kurze Dauer funktioniert hatte. Wir haben extra das Zimmer mit verfügbaren WLan gebucht und dann finde ich es natürlich schon eine Frechheit uns noch nicht mal das WLan Passwort zugeben und erst Recht als wir schon mehrmals zum Personal gegangen sind und beanstandet haben das dies nicht funktioniere.
Das Frühstück war okay aber auch hier kenne ich anderes von einem 4 Sterne Hotel. Nicht alles war immer frisch und damit meine ich zum Beispiel den verhärteten Rand vom Käse.
Unser Zimmer war nicht dreckig aber auch nicht wirklich gereinigt und Klopapier musste man ebenfalls anfragen. Zudem kommt, dass sich Nachts ein unangenehmer Geruch verbreitet hatte der von unserer Toilette kam bzw. von den Abflussrohren. Hier mussten wir Nachts am Empfang anrufen und fragen ob denn alles okay sei. Aber wie gesagt, das Personal war stets bemüht uns zu helfen und war immer freundlich und höflich.
Cliente verificado
Se hospedó 4 noches en febrero de 2020
Respuesta de Mehtap KARATAŞ, el 3 ene. 2023
Lieber Gast, Vielen Dank, dass Sie unser Gast waren und Ihre schöne Bewertung abgegeben haben. Wir freuen uns darauf, Sie wieder im Tk Taxim Hotel begrüßen zu dürfen. Wir möchten, dass Sie wissen, dass wir ständig daran arbeiten, Ihnen einen besseren Service zu bieten.Mit freundlichen Grüßen
6/10 Aceptable
Iryna
29 feb. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Iryna
Se hospedó 1 noche en febrero de 2020
Respuesta de Mehtap Karataş, el 3 ene. 2023
Dear Iryna,Thank you very much for choosing to stay at Tk Taxim Hotel, but we regret that you were not satisfied with your experience. The rating you submit is taken seriously. We hope you will give us another opportunity to welcome you again and to prove that we can serve you better. Best Regards.
6/10 Aceptable
Cliente verificado
16 feb. 2020
Le gustó: Comodidad de las habitaciones
Otel lokasyon olarak iyi ancak oda biraz küçük temizlik iyi sayılabilirdi genel olarak yüksek bir beklentiniz olmadan gidebilirsiniz
Cliente verificado
Se hospedó 1 noche en enero de 2020
Respuesta de General Manager- Mehtap KARATAŞ , el 19 dic. 2022
Sayın misafirimiz,Otelimize yapılan tüm yorumları kendimizi değerlendirmek adına bir fırsat olarak görmekteyiz .Geribildiriminiz ekibimizle paylaşılacak olup gerekli aksiyonlar alınacaktır. Sizleri tekrar misafir etmekten mutluluk duyarız. Saygılarımızla.
8/10 Bueno
Cliente verificado
Viaje en grupo, Viaje de negocios
20 ene. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good room clean and good customer service will visit again
Cliente verificado
Se hospedó 1 noche en enero de 2020
Respuesta de General Manager- Mehtap KARATAŞ , el 19 dic. 2022
Dear Guest,We appreciate the great rating you have posted and look forward to welcoming you back at Tk Taxim Hotel in the future. Best regards.
10/10 Excelente
Soner
Viaje familiar
17 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Soner
Se hospedó 4 noches en diciembre de 2019
Respuesta de General Manager- Mehtap KARATAŞ , el 19 dic. 2022
Soner bey merhabalar,Nazik değerlendirmeniz için çok teşekkür ederim. Tüm misafirlerimizin geribildirimleri hem kendimizi geliştirmemiz adına bir fırsat, hem de güzel değerlendirmeleriniz emeklerimizin karşılığı. Sizleri tekrar misafir etmekten mutluluk duyacağımızı bilmenizi isteriz. Saygılarımızla.
2/10 Terrible
ENES
6 dic. 2019
ENES
Se hospedó 1 noche en noviembre de 2019
4/10 Malo
Damla
Viaje de negocios
20 nov. 2019
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Damla
Se hospedó 1 noche en noviembre de 2019
Respuesta de General Manager- Mehtap KARATAŞ , el 19 dic. 2022
Damla hanım merhabalar, Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür ederiz. Misafir yorumlarına kendimizi geliştirmek adına fazlasıyla önem vermekteyiz. Puanlamanızda eksikliklerimizle ilgili daha detaylı bilgi vermeniz kendimizi geliştirmemiz adına yararlı olacaktır. Sizleri tekrar otelimizde misafir etmek isteriz. Saygılarımızla.
2/10 Terrible
Cliente verificado
18 oct. 2019
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Заказывали делюкс номер на три человека, а заселили в обычный номер и раскладушка в проходе. На все возвражения они сказали, что такого номера, который есть на сайте у них вообще нет в наличии. Не рекомендую этот отель.
Cliente verificado
Se hospedó 7 noches en octubre de 2019
Respuesta de General Manager, el 19 dic. 2022
Уважаемый ann y, Благодарим за то, что вы остановились в Golden Age Hotel. В то же время мы обеспокоены тем фактом, что вы не были удовлетворены своим визитом. Мы очень серьезно относимся к оценке, которую вы разместили и примем ее во внимание. Надеюсь, вы могли бы дать нам еще одну возможность поприветствовать вас и доказать, что мы можем предоставлять услуги лучше. С искренними пожеланиями
4/10 Malo
Suheda
6 sept. 2019
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Suheda
Se hospedó 1 noche en septiembre de 2019
Respuesta de General Manager, el 19 dic. 2022
Dear Suheda, Thank you for taking the time to write and post your review. It is with great concern to note that your stay wasn't perfect due to your point. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better. With Best Regards,
4/10 Malo
Sul
Viaje de negocios, Viaje familiar
23 jun. 2019
Le gustó: Limpieza
No le gustó: Servicio y personal
The hotel does not have a reception lobby for the entrance only and when checking out of the hotel they asked to pay the room value on the grounds that the amount paid for the site did not reach them and therefore I will not be able to leave the hotel until I pay, I refused and asked them to contact the company since I have proof of payment And deduct the amount from the credit card, treating them to live up to 4 stars
Sul
Se hospedó 2 noches en junio de 2019
Respuesta de General Manager , el 19 dic. 2022
Dear Sul, Allow me to apologize that your recent stay at Golden Age Hotel Istanbul was not entirely satisfactory. The points mentioned in your comment are not typical of the hotel or the service we strive to provide. So I will discuss the mentioned points further with the team to understand why there are defects in the service and product offering. Best regards
10/10 Excelente
Cliente verificado
15 jun. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 7 noches en junio de 2019
Respuesta de SenolKurnaz, el 16 jun. 2019
Dear Guest,
Thank you for staying with us at the Nupelda Bosphorus Hotel Taksim.
We sincerely hope you enjoyed your visit with us and that we were able to exceed your expectations.
We look forward to serving you again when your travel plans bring you back to Istanbul.
Best regards
Senol Kurnaz
10/10 Excelente
Cliente verificado
Viaje en grupo
1 jun. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Small yet service was very good
Morning breakfast setup was excellent
Staff very friendly and courteous
Cliente verificado
Se hospedó 6 noches en mayo de 2019
Respuesta de Hotel Reseption, el 3 jun. 2019
Dear Customer;
Thank you for your nice thoughts. Hope to see you again :)
8/10 Bueno
Mehmet selim
17 may. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Otelin konumu çok iyi,Taksim, Harbiye ve Nışantaşı bölgesi için ideal konumda, çok yeni bir otel, odalar temiz, çalışanlar ilgili, terastaki kahvaltı ve teras çalışanları çok başarılı, sadece otopark yeterli değil, iş seyahati için tavsiye ediyorum.
Mehmet selim
Se hospedó 1 noche en mayo de 2019
Respuesta de General Manager , el 19 dic. 2022
Mehmet Bey merhabalar, Güzel yorumlarınız için çok teşekkür ederiz. Sizlerin geribildirimleri doğrultusunda kendimizi geliştirmek için tüm ekibimizle sürekli çalıştığımızı bilmenizi isteriz. Sizleri tekrar misafir etmekten mutluluk duyarız. Saygılarımızla.
8/10 Bueno
Hassan
7 abr. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
breakfast always same ,, 3 dishes hot food others are all salad and cheese ?
other are all OK
Hassan
Se hospedó 5 noches en marzo de 2019
Respuesta de b, el 30 abr. 2019
Thanks for your comment and rating have a nice day. Best regards.
8/10 Bueno
Cliente verificado
Viaje en grupo, Viaje de negocios
3 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thr staff were great and friendly
I didn’t like the description of the room in the add was totally wrong
The room was facing building under construction which was very disappointed
Cliente verificado
Se hospedó 6 noches en marzo de 2019
Respuesta de Hotel Management, el 30 abr. 2019
Dear Sir,
Thanks for the nice thoughts. Hope to see you again
8/10 Bueno
Reza
12 mar. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
In overal it was a really clean hotel with a nice and very friendly staff, Nupelda hotel is like a hotel appartment with the acceptable standards.
Reza
Se hospedó 5 noches en marzo de 2019
Respuesta de Mehtap Karataş, el 18 mar. 2019
Thank you for your positive comment. It is a pleasure and always will be to welcome you here again. Best regards, hotel magament. :)
10/10 Excelente
Mateja
6 mar. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect holiday experience
We stayed at Nupelda Bosphorus hotel for 8 nights and we are really satisfied with everything. First of all
hotel is on a perfect location. Staff is very friendly and helpful and are trying to help you solve any problem that you face. They actually brought our pizza delivery to our room and made sure that we are satisfied with everything. Cleanliness is one of the biggest advantages of this hotel, since everything is perfectly cleaned and since cleaning ladies even helped us to fold our laundry. When it comes to rooms all I can say is that they were absolutely perfect, with enough space for everything. Although we were skeptical about room size, we were really positively surprised, since as I have previously mentioned there is enough space for everything and since everything is modern and new. We also met General Manager who even waited for our taxi with us when we were checking out and talked to us in order to make sure everything was perfect. Overall I would say that this was our perfect stay, which we will always remember. This is by far the best hotel we could have chosen within that price range and we are definitely coming next year in order to relive our perfect trip to Istanbul.
Mateja
Se hospedó 8 noches en febrero de 2019
Respuesta de OUR GUEST, el 12 mar. 2019
NUPELDA BOSPHORUS HOTEL IS VERY THANK YOU FOR THESE BEAUTIFUL COMMENTS. YOUR POSITIVE AND NEGATIVE YOUMS ARE VERY IMPORTANT FOR US. WE HAVE BEEN SATISFIED WITH YOU AGAIN IN OUR AGAIN
OUR RESPECT
HOTEL MANAGEMENT
8/10 Bueno
Cliente verificado
Viaje en grupo, Viaje de negocios
5 mar. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Point positifs :
Nous sommes arrivés sur 2 journées différentes et la navette s’est déplacée les 2 fois à l’aéroport pour venir récupérer chaque personne .
L’hôtel est bien placé par rapport au centre ville et monuments.
Points négatifs:
Dans la chambre il y avait une odeur de canalisation et il n’y avait pas de fer à repasser fratuitemzbg.
Cliente verificado
Se hospedó 5 noches en febrero de 2019
Respuesta de MEHTAP KARATAS , el 8 mar. 2019
Feeling good is important to us. :)
8/10 Bueno
Gol
1 mar. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel was too clean and safe and have careness people
They are not foolish about the services
Gol
Se hospedó 1 noche en febrero de 2019
Respuesta de OUR GUEST, el 10 mar. 2019
NUPELDA BOSPHORUS HOTEL IS VERY THANK YOU FOR THESE BEAUTIFUL COMMENTS. YOUR POSITIVE AND NEGATIVE YOUMS ARE VERY IMPORTANT FOR US. WE HAVE BEEN SATISFIED WITH YOU AGAIN IN OUR AGAIN
OUR RESPECT
HOTEL MANAGEMENT