Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 279 de 416 opiniones" "
10 - Excelente
279
Puntuación de 8, es decir, Bueno. Basada en 96 de 416 opiniones" "
8 - Bueno
96
Puntuación de 6, es decir, Aceptable. Basada en 18 de 416 opiniones" "
6 - Aceptable
18
Puntuación de 4, es decir, Malo. Basada en 9 de 416 opiniones" "
4 - Malo
9
Puntuación de 2, es decir, Terrible. Basada en 14 de 416 opiniones" "
2 - Terrible
14
9.4/10
Limpieza
9.4/10
Servicio y personal
9.0/10
Servicios
9.4/10
Condiciones de la propiedad
9.0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
William
19 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly and helpful.
William
Se hospedó 8 noches en mayo de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 21 may. 2024
Thank you for your compliments of our staff, William! We appreciate your business and hope you choose to stay with us again.
10/10 Excelente
Jenna
Viaje familiar
11 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel. Loved the spacious room! Everyone was very friendly and helpful. Would definitely recommend!
Jenna
Se hospedó 1 noche en mayo de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 21 may. 2024
Thank you for the compliments about our hotel and staff, Jenna! We are happy to hear that you would recommend our hotel to other travelers. We hope to see you again in the future.
4/10 Malo
stacy
Viaje familiar
5 may. 2024
No le gustó: Limpieza
The room and bathroom were not clean
stacy
Se hospedó 1 noche en abril de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 6 may. 2024
Thank you for taking the time to share your experience, Stacey. Our goal is to provide clean, comfortable accommodations, and friendly service every time you stay with us. We apologize that the cleanliness of your room was not as you have come to expect at Home2 Suites. I will share your cleanliness concerns with our housekeeping management team to make sure that this was an isolated incident and corrected moving forward. We hope you choose to stay with us again in the future. We would love a second chance to impress you.
10/10 Excelente
James
Viaje familiar
27 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Over all good!
James
Se hospedó 1 noche en abril de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 29 abr. 2024
Thank you for staying with us, James! We are pleased to hear that you had a good stay. We invite you to stay with us again the next time you are in Jackson!
8/10 Bueno
Dejarenae
21 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dejarenae
Se hospedó 1 noche en abril de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 25 abr. 2024
Thank you for taking the time to post a rating of your recent stay with us, Dejarenae. We hope you consider staying at Home2 Suites the next time you visit Jackson.
2/10 Terrible
Samantha
18 abr. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
AVOID AT ALL COSTS. I was treated so incredibly poorly at this hotel I cannot even begin to wrap my mind around the horrible experience I had. There were issues with the hotel and room itself. The bathroom door would not stay shut and the front desk guy had his pants undone on multiple occasions… just two examples. However, the absolute worst part of my two-week experience staying here was being kicked out by a police officer as if I’m some criminal. I had tried to book an extra night via Expedia and was having an issue with the app. I asked the front desk person, Angela, to speak with the manager, Kristen Blackdeer to see if she could assist. I was told I needed to leave, I said I wouldn’t leave before speaking with the manager. While I was waiting for the manager to call me back after her meeting, there was a knock on the door and it was the police telling me I needed to leave immediately. Of course this happened while I had two full loads of wet laundry in the washer and had not been prepared whatsoever to leave the property since I was planning on staying. This not only left me unexpectedly displaced, but interfered with my work meetings as I work from home. I’m still completely baffled and upset by how I was treated. I have filed a formal complaint with Hilton and will seriously reconsider staying at a different Hilton property in the future.
Samantha
Se hospedó 1 noche en abril de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 20 abr. 2024
Thank you for taking the time to post another social media review about your recent stay. Our staff offered to make another reservation for you since you were unable to make a new reservation through your preferred 3rd party booking channel. We apologize that this solution was unacceptable to you. We take great care to protect guest confidentiality. We cannot comment on a social media platform as to why you were evicted from the hotel due to our confidentiality policies. We do not request police presence with evictions unless there has been physical or verbal abuse to other guests or staff. We have a zero-tolerance policy of abuse of any kind directed toward guests or staff. Kirsten Blackdeer, General Manager, has already explained to you why you were evicted from the hotel.
10/10 Excelente
Stacey
Viaje en grupo, Viaje familiar, Viaje familiar con niños
8 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was very nice. Rooms are beautiful n nice very much room I the rooms. But for breakfast should be able to take up in rooms even if u have lil kids it's hard to feed everyone.... But there then that all was well b
Stacey
Se hospedó 2 noches en abril de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 17 abr. 2024
Hi Stacey, thank you for staying at Home2 Suites Jackson and for taking the time to post a review of your visit. We appreciate your compliments of our hotel and staff. We hope you visit us again!
10/10 Excelente
Avatar
Viaje de negocios, Viaje familiar
7 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best hotel I've stayed at by far. And usually is city to city. But this one especially. So clean, so friendly.
Avatar
Se hospedó 1 noche en abril de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 17 abr. 2024
Thank you for your wonderful review of our hotel. We are glad that you enjoyed your stay! We hope you choose to visit us again the next time your travels bring you back to Jackson.
10/10 Excelente
WHITNEY
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property and the ppl were great!
WHITNEY
Se hospedó 8 noches en marzo de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 4 abr. 2024
Thank you for the compliments of our hotel and staff, Whitney! We hope you will stay with us the next time you visit Jackson.
10/10 Excelente
Amy
Viaje familiar
30 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love staying at Home2. The extra space, and kitchen area makes for a more enjoyable stay when 4 people are sharing a room. The breakfast was very good and had lots of options.
Amy
Se hospedó 2 noches en febrero de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 4 abr. 2024
Thank you for your wonderful review, Amy! We are happy to hear that you had an enjoyable stay with extra space for your family. We invite you to stay with us again the next time you visit Jackson.
10/10 Excelente
Stefanie
Viaje en pareja, Viaje familiar con niños
26 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Updated model hotel
Stefanie
Se hospedó 3 noches en marzo de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 27 mar. 2024
Thank you for posting a rating of your stay with us, Stephanie! We invite you to stay with us again in the future.
10/10 Excelente
Brandon
19 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great value for the price.
Brandon
Se hospedó 1 noche en febrero de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 20 mar. 2024
Thank you for taking the time to rate your stay with us a 5 out of 5, Brandon! We are happy that you found our hotel a great value for the price that you paid. We hope you choose to stay with us the next time your travels bring you to Jackson!
10/10 Excelente
Nedra
18 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nedra
Se hospedó 2 noches en febrero de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 20 mar. 2024
Thank you for rating your stay with us a 10 out of 10, Nedra! We are glad that you enjoyed your stay with us. We hope you visit us again soon!
10/10 Excelente
John
18 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk help were professional and patient. When you walk in the hotel smells immaculate. Everything was spotless and my bed was extremely comforting. Great fitness area as well. .
John
Se hospedó 1 noche en febrero de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 25 mar. 2024
Thank you for taking the time to post a review of your stay and all of the compliments that you have given us, John! We hope you visit us again!
8/10 Bueno
Patte
Viaje en pareja, Viaje familiar
17 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were in town for a funeral and this hotel was a good location for us. Room was pretty big. Kitchen well equipped. Bathroom was even a good size. Breakfast was exactly as we expected. Staff were friendly and very helpful.
Patte
Se hospedó 2 noches en febrero de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 20 mar. 2024
Thank you for staying with us, Patte! Please accept our deepest sympathy for your loss. We appreciate you taking the time to leave feedback about your visit. We hope you have the opportunity to stay with us again under better circumstances.
8/10 Bueno
Claudia, Pentwater
Viaje en pareja, Viaje familiar
4 feb. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff is very friendly and helpful. Rome is comfortable.
Claudia
Se hospedó 2 noches en febrero de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 14 feb. 2024
Thank you for your feedback, Claudia! We are happy to hear that you found our staff friendly and helpful. We would love to have you stay with us again in the future.
10/10 Excelente
Susan
Viaje familiar
26 ene. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff was great. Breakfast was better than typical and rooms were big and clean.
Susan
Se hospedó 1 noche en enero de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 14 feb. 2024
We appreciate you taking the time to post a review of your stay with us, Susan. Thank you for your compliments of our hotel and staff! We hope you choose to stay with us the next time you visit Jackson.
8/10 Bueno
PATRICIA, jerome
7 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
PATRICIA
Se hospedó 1 noche en enero de 2024
Respuesta de Kirsten Blackdeer - General Manager, el 14 feb. 2024
Thank you for taking the time to rate your stay with us 4 out of 5. We invite you to stay with us again in the future.
10/10 Excelente
william
22 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location; very convenient to highway & food.
Receptionist was excellent and helpful.
william
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 14 feb. 2024
Thank you for leaving positive feedback about your stay with us at Home2 Suites Jackson. We are happy to hear that our location was convenient for you. We hope you visit us again the next time your travels bring you to Jackson.
10/10 Excelente
Fehintola, Charlotte
Viaje de negocios, Viaje familiar con niños
11 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fehintola
Se hospedó 5 noches en diciembre de 2023
10/10 Excelente
Courtney
10 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great start
Courtney
Se hospedó 4 noches en diciembre de 2023
10/10 Excelente
Melissa
Viaje de negocios
7 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Melissa
Se hospedó 2 noches en diciembre de 2023
10/10 Excelente
Anita
Viaje en pareja
29 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Anita
Se hospedó 3 noches en noviembre de 2023
10/10 Excelente
Pamela
Viaje con mascota, Viaje familiar
27 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are always so friendly and helpful. The property is clean when my family stay there.
Pamela
Se hospedó 5 noches en noviembre de 2023
10/10 Excelente
Dejarenae
18 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dejarenae
Se hospedó 1 noche en noviembre de 2023
8/10 Bueno
David
12 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
David
Se hospedó 2 noches en noviembre de 2023
10/10 Excelente
Terry
Viaje en grupo
9 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was very good. Only two bumps in the road: we could not get the wi-fi to work, it kept insisting we were in the wrong room. Second, when we got our bill, the address for us was for Las Vegas, not Toledo, Ohio, even though you had seen my drivers ID.
Otherwise, very good stay, we will be back.
Terry
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
William
5 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
William
Se hospedó 2 noches en noviembre de 2023
10/10 Excelente
Adam
5 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly and helpful with all needs.
Adam
Se hospedó 2 noches en noviembre de 2023
4/10 Malo
Craig
Viaje en pareja
5 nov. 2023
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Wont come again.
Craig
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Michael
23 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice quiet clean rooms. Breakfast has a great selection and beds are super comfy.
Michael
Se hospedó 1 noche en octubre de 2023
10/10 Excelente
Kristin
22 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kristin
Se hospedó 1 noche en octubre de 2023
10/10 Excelente
Amie
Viaje familiar
21 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff!
Amie
Se hospedó 8 noches en octubre de 2023
10/10 Excelente
Leslie
Viaje en grupo
20 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Leslie
Se hospedó 1 noche en octubre de 2023
8/10 Bueno
Tommy
Viaje en grupo
17 oct. 2023
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Tommy
Se hospedó 1 noche en octubre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 19 oct. 2023
Thank you for staying with us and taking the time to rate your experience. We hope you choose to stay with us the next time you have the opportunity to visit Jackson.
8/10 Bueno
Lydia, Naperville
15 oct. 2023
Lydia
Se hospedó 2 noches en octubre de 2023
10/10 Excelente
Daniel
Viaje familiar
9 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very accommodating and friendly.
Daniel
Se hospedó 3 noches en octubre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 19 oct. 2023
Thank you for rating your stay with us a 5 out of 5, Daniel! We appreciate your business and hope you stay with us again.
10/10 Excelente
Kevin
Viaje familiar
30 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean rooms, staff was friendly and nice sitting area with fire pit table.
Kevin
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 2 oct. 2023
Thank you for staying with us, Kevin. We appreciate the 5 out of 5 rating and your compliments of our hotel and staff. We would love for you to stay with us again in the future!
6/10 Aceptable
Mark
25 sept. 2023
Mark
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 27 sept. 2023
Thank you for taking the time to rate your visit with us. We hope you consider staying with us again in the future. We would love another chance to impress you.
10/10 Excelente
Leslie
24 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Leslie
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 25 sept. 2023
Thank you for taking the time to rate your visit at Home2 Suites Jackson a 10 out of 10, Leslie! We appreciate this so much! We hope you will choose to stay with us again in the future!
8/10 Bueno
ANDREW, Williamsburg
24 sept. 2023
ANDREW
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 19 oct. 2023
Thank you for taking the time to rate your stay at Home2 Suites Jackson. We invite you to visit us again!
8/10 Bueno
Joseph
Viaje en pareja
23 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel. Price is much lower than Ann Arbor hotels on football weekends. Clean rooms and spacious.
Joseph
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 25 sept. 2023
Thank you for the compliments, Joseph! We are happy to hear that you found our hotel rooms clean and spacious. We hope you will stay with us again the next time you travel to the area.
10/10 Excelente
Jason
Viaje en grupo
11 sept. 2023
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Jason
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 14 sept. 2023
Jason, thank you for rating your stay with us a 10 out of 10! We hope you choose to stay with us in the future!
8/10 Bueno
Ryan
Viaje familiar
9 sept. 2023
Le gustó: Limpieza y servicio y personal
Almost Great
Overall our stay was good, but not great. Room was smaller than expected. TV was smaller than expected. Cable had 20 or so channels with no description of what you were watching or what was coming on next. The staff was very friendly and helpful. I was really hoping to be wowed by the quality of the room but it just fell a little short. I had trouble sleeping as I slept on the pull out couch bed and it was very uncomfortable. Bathroom was very clean but small. I was quite surprised to learn that the free WiFi actually cost $5 for higher speeds. Breakfast choices were limited but decent and free. In summary, I was expecting a little more luxury but the friendly staff still made it a good trip.
Ryan
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 14 sept. 2023
Hi Ryan, thank you for taking the time to post a review of your visit with us. We appreciate your compliments of our staff. You had mentioned that it was difficult to tell which TV station you were watching. I apologize for that. Our TV provider was recently updated and they will be here next week to install the updates to our TV system that will show the interactive guide and will also add streaming services such as Netflix. We hope that you would choose to stay with us again in the future. We would love to welcome you back.
6/10 Aceptable
Cynthia
Viaje en pareja
8 sept. 2023
Le gustó: Servicios
The fireplace was so nice, as was the grills.
Cynthia
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 14 sept. 2023
Hi Cynthia! We are happy to hear that you enjoyed our fireplace and grills during your visit. We would love you to come back and visit us again!
10/10 Excelente
Margaret
Viaje de negocios
8 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Margaret
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 14 sept. 2023
Thank you for taking the time to post a 10 out of 10 rating of your visit with us here at Home2 Suites. We hope you choose to stay with us the next time you visit Jackson.
10/10 Excelente
Phyllis
Viaje en pareja
2 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely, new property, off the highway. Room includes a kitchen and a sitting area. Very spacious
Phyllis
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 6 sept. 2023
Thank you for your wonderful review, Phyllis! We invite you to stay with us again the next time you visit Jackson!
8/10 Bueno
Jennifer
28 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Home away from home
Everything was great! Would have liked to have a pamplet or something for any type of information for our stay while on the rok and also the tv did not have apps. We didn't have power at our home and needed a shower and good nights sleep.
Jennifer
Se hospedó 1 noche en agosto de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 6 sept. 2023
Jennifer, we appreciate your review. You had mentioned that the TV did not have apps. We are excited to share that we have an upgrade coming to our TV system later this month that includes TV apps! We hope you choose to stay with us in the future, just hopefully under better circumstances such as a Family Staycation.
10/10 Excelente
Norma
28 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Norma
Se hospedó 1 noche en agosto de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 6 sept. 2023
Norma, thank you for rating your visit with us here at Home2 Suites a 5 out of 5!
8/10 Bueno
Carrie
Viaje familiar
3 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Carrie
Se hospedó 1 noche en agosto de 2023
Respuesta de Kirsten Blackdeer - General Manager, el 6 sept. 2023
Thank you for taking the time to rate your visit with us, Carrie. We would love for you to visit us again the next time you visit Jackson.