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Opiniones de Residence Inn Marriott Joplin

3 out of 5
Residence Inn Marriott Joplin
3128 E Hammons Blvd, Joplin, MO

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 611 de 850 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 158 de 850 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 41 de 850 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 850 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 850 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Leonardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel , segunda vez que llego aquí , suite es muy confortable y muy buena ubicación
Se hospedó 1 noche en abril de 2021
Respuesta de The Residence Inn by Marrriott Team, el 29 abr. 2021
Dear Leonardo, Thank you for the wonderful review. We truly appreciate you choosing to stay with us and look forward to your next visit.

10/10 Excelente

Leonardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2020
Respuesta de Renea, el 6 oct. 2020
Leonardo, Thank you so much for staying with us and giving us such a great review! We wish you safe travels and look forward to your return.

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Renea, el 5 ago. 2019
Thank you so much for staying with us and giving us such great ratings! We look forward to your return.

10/10 Excelente

María del alma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thank you for taking the time to rate Residence Inn by Marriott-Joplin. Sincerely, Bridget - Sales Manager

8/10 Bueno

Eddie

Le gustó: Limpieza
Would recommend to other's
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 19 may. 2024
Dear Eddie, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Pete Hall, GM

10/10 Excelente

Rhiannon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Home comforts!
Se hospedó 1 noche en mayo de 2024
Respuesta de GM , el 13 may. 2024
Dear Rhiannon, We're happy to hear from you and appreciate your kind review. It's great to know that you had a pleasant stay, and we're glad to have been a part of your trip. We hope to host you again soon! Best, Pete Hall, GM

6/10 Aceptable

Gurvinder

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Poor entrance outlook, rest ambiance is good. Food presentation is good but the quality and variety of breakfast items is lesser than Best Western Plus just opposite to it. Stayed for 2 days and both days there were no bananas in breakfast. Sausages are permanently of pork and do not provide beaf/chicken sausages. They charge for parking which is not mentioned while booking the hotel
Se hospedó 2 noches en mayo de 2024
Respuesta de GM , el 7 may. 2024
Dear Gurvinder, Thank you for staying with us. We are sorry to hear that our breakfast offerings did not meet your expectations and that our parking fee was not properly communicated to you during the booking process. Ensuring our guests' satisfaction is our topmost priority, and we apologize for not being able to provide a more positive experience. We appreciate your feedback and thank you for taking the time to share your review with us. Sincerely, Pete Hall, GM

10/10 Excelente

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very nice and helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 28 abr. 2024
Dear Heather, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Pete Hall, GM

10/10 Excelente

Toua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 25 abr. 2024
Dear Toua, We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon. Best, Pete Hall, GM

6/10 Aceptable

Angela

Viaje en grupo
Location was good. Hotel is dated and room has odd smell. Elevator didn’t work. Got an unexpected charge to my debit card for $3.00. Was told later it was for parking security…??? I travel a lot. That’s a new one! And wasn’t informed about it ahead of time.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 20 abr. 2024
Dear Angela, I'm sorry to hear that not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Pete Hall, GM

10/10 Excelente

Justin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The stay here was a nice get away for the weekend. The bed and pillows made for a great rest while the rest of the hotel was just as relaxing and clean! The shower was perfect with great smelling shampoos and body wash! Would love to stay again
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 20 abr. 2024
Dear Justin, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Pete Hall, GM

8/10 Bueno

Jann

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Key fobs didn’t work well. Breakfast nice but not hot. Elevator out. Room nice, but price was high for last night. ? Nice outside area. There shouldn’t be a charge for parking. Evening reception or bar. Staff was great. We would stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 11 abr. 2024
Dear Jann, We always appreciate hearing from our guests that they would choose to stay with us again. Thank you for taking the time to provide us with your feedback and for highlighting areas where we can improve. Our goal is to be the top hotel in the area, and we rely on our guests to help us achieve that by sharing their thoughts about their experience. We hope that you will have a reason to visit us again soon. Best, Pete Hall, GM

10/10 Excelente

chad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Hunter VanValkenburg-Sales Coordinator, el 1 abr. 2024
Chad, thank you so much for taking the time to leave us a review! We are so pleased to hear that you enjoyed your stay with us, and we hope to see you again soon.

8/10 Bueno

Jason

Very prompt and helpful staff.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 27 mar. 2024
Dear Jason, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Pete Hall, GM

8/10 Bueno

Gretchen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hunter VanValkenburg-Sales Coordinator, el 26 mar. 2024
Gretchen, thank you for taking the time to leave us a review. We truly appreciate your feedback and will use it to improve our services! We hope your next stay is even more enjoyable.

10/10 Excelente

Krista

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff AMAZING
Respuesta de GM, el 24 mar. 2024
Dear Krista, Thank you for choosing us! We love to hear that our exceptional service made for a wonderful experience. It was an absolute pleasure to host you, and we look forward to welcoming you again soon. Best, Pete Hall GM

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice!
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 23 mar. 2024
Dear Steven, Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again. Best, Pete HallGM

8/10 Bueno

Gregory, Paradise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 16 mar. 2024
Dear Gregory, Thank you for taking the time to share your positive review. We are delighted you enjoyed your stay! On behalf of the entire team, thank you for choosing us, and please visit again soon. Best, Pete Hall GM

10/10 Excelente

Bart

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Big room for the price
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 16 mar. 2024
Dear Bart, Thank you for taking the time to share your experience with us. I am delighted that our spacious and comfortable accommodations made for a great stay! It was a pleasure to host you; we hope to welcome you again soon. Best, Pete Hall GM

10/10 Excelente

Teresa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My girls loved the game room!
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 10 mar. 2024
Dear Teresa, We are incredibly grateful you took the time to leave us a 5-star review; we take great pride in knowing our guests are happy. Thank you for staying with us, and please find a reason to visit again soon. Best, Pete Hall GM

10/10 Excelente

Pam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent people and facility
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 20 feb. 2024
Dear Pam, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Pete Hall GM

10/10 Excelente

Erin

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was easy and quick!
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 18 feb. 2024
Dear Erin, I really appreciate your taking the time to let us know about your recent experience. We know a great visit begins and ends with an efficient and pleasant front desk procedure; we love to hear we delivered. It was a pleasure to host you; we hope you will visit again soon. Best, Pete Hall GM

10/10 Excelente

Ron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hunter VanValkenburg-Sales Coordinator, el 22 feb. 2024
Ron, thank you for letting us know that your stay was excellent! We appreciate your feedback and will continue to strive for success.

10/10 Excelente

Kristin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Hunter VanValkenburg-Sales Coordinator, el 14 feb. 2024
Kristin, thank you for completing our post-stay survey! We are so pleased to have met and exceeded your expectations. We appreciate your feedback.Thank you again for taking the time to complete this survey!

10/10 Excelente

Danielle

Se hospedó 3 noches en febrero de 2024
Respuesta de Hunter VanValkenburg-Sales Coordinator, el 14 feb. 2024
Danielle, thank you for taking the time to complete our post-stay survey! We are so pleased to hear that you enjoyed your stay with us, and that we met all of your expectations. Thank you again for taking the time out of your day to fill out our survey. Your feedback allows us to continually improve our services!

8/10 Bueno

Donna

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the room. I am confined to a wheelchair, and the bathroom was very good. However, the room next had two dogs that barked at one point for two hours right at bedtime! We called the front desk, they tried to help. The dogs started barking at 5:45 am. It was very irritating.
Se hospedó 5 noches en febrero de 2024
Respuesta de GM, el 10 feb. 2024
Dear Donna, Thank you for taking the time to share your experience with us. I am delighted that our spacious and comfortable accommodations made for a great stay! It was a pleasure to host you; we would love to welcome you again soon. Best, Pete Hall GM

10/10 Excelente

Debby

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Isaiah at the front desk was great!
Se hospedó 1 noche en enero de 2024
Respuesta de The Residence Inn Team , el 31 ene. 2024
Dear Debby,Thank you for the very kind review. We truly appreciate you and wish you many happy travels. We have shared your comment with Isaiah and he was thrilled.

10/10 Excelente

Hershel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de The Residence Inn Team , el 30 ene. 2024
Dear Hershel,Thank you for the very kind review. We truly appreciate you and wish you many happy travels.

10/10 Excelente

Mike

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s Just the Right place to be
Se hospedó 1 noche en enero de 2024
Respuesta de The Residence Inn Team, el 29 ene. 2024
Dear Mike,Thank you for the very nice review. We truly appreciate you and look forward to your next visit. Wishing you many happy travels.

10/10 Excelente

Debra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have been staying at Residence inn in Joplin Mo since 2012. We have always had a great stay. Workers are always helpful and joyful. Rooms are clean,beds comfortable. Breakfast is always good. We highly recommend Residence Inn Joplin Mo.
Se hospedó 2 noches en enero de 2024
Respuesta de The Residence Inn Team, el 29 ene. 2024
Dear Debra,Thank you for the very nice review. We truly appreciate you and wish you many happy travels.

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de The Residence Inn Team , el 29 ene. 2024
Dear Sarah,Thank you for the very nice review. We truly appreciate you and wish you many happy travels.

10/10 Excelente

Karen

Se hospedó 1 noche en enero de 2024
Respuesta de The Residence Inn Team , el 29 ene. 2024
Dear Karen,Thank you for the very nice review. We truly appreciate you and wish you many happy travels.

10/10 Excelente

Sara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 23 ene. 2024
Dear Sara, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Pete Hall General Manager

10/10 Excelente

Stephen, Dolton

Viaje familiar
Le gustó: Servicio y personal y servicios
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 23 ene. 2024
Dear Stephen, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Pete Hall General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 23 ene. 2024
Dear Anonymous, Thank you for your time in sharing your kind review, and please visit us again. Best, Pete Hall General Manager

10/10 Excelente

Mike

Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 23 ene. 2024
Dear Mike, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Pete Hall General Manager

10/10 Excelente

Tim

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 23 ene. 2024
Dear Tim, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Pete Hall General Manager

2/10 Terrible

Jessica

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nope
Didn't have a good experience with this hotel. It was terrible. Do not recommend
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 12 ene. 2024
Dear Jessica,We enjoyed having you as our guest and regret that we did not deliver a more favorable experience. Your satisfaction is our priority, and we hope to have another chance to regain your confidence and remain your hotel of choice when traveling to the area.Sincerely,Pete HallGeneral Manager

10/10 Excelente

Lynette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel and wonderful staff
We've stayed in this hotel four times in the past year between our travels to Texas. We return for the comfy beds, clean hotel and great breakfast. But what puts it over the top is the friendly and warm staff. From check in, kitchen staff, housekeeping, maintenance to check out...wonderful, friendly service. These days its hard-to-find quality people, I hope Marriott recognizes they have an entire team of quality staff in Joplin Mo. Kudos to each of them!
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 10 ene. 2024
Dear Lynette,Thank you for your kind comments. We appreciate your decision to stay with us at Residence Inn Marriott Joplin once again. We are happy to know that your stay was enjoyable. Your compliments are appreciated, and it's even more kind of you to recognize the staff who take good care of our guests. We always enjoy having you as our guests, and we look forward to welcoming you back soon.Best,Pete HallGeneral Manager

6/10 Aceptable

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel, lousy shower
Overall, the hotel was fine. However, the flow of water from the shower was pathetic. I’ve traveled all over the world, including many places with water restrictions, and this particular showerhead was the worst.
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 9 ene. 2024
Dear Scott,We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies that you experienced poor water flow in the shower; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Sincerely,Pete HallGeneral Manager

10/10 Excelente

Dnyaneshwar

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just make sure u have bedsheets and quilts in room when customer ask for sofa bed
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 9 ene. 2024
Dear Dnyaneshwar,Thank you for taking the time to share your 5-star review. We are delighted you enjoyed your stay at our Residence Inn Joplin! It was our pleasure to host you; we hope you will visit again soon.Best,Pete HallGeneral Manager

10/10 Excelente

Tim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, high end hotel. Noticed alot of quality in the building.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 9 ene. 2024
Dear Tim,It is wonderful to hear that you had a great experience at our hotel! We take pride in the details and are thrilled they made for a great stay! On behalf of the entire team, thank you for being our guest, and please visit again soon!Best,Pete HallGeneral Manager

10/10 Excelente

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This was a nice hotel and a good room
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 9 ene. 2024
Dear Diane,Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area.Best,Pete HallGeneral Manager

10/10 Excelente

Cindy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will Stay Again
People next to me were a little loud, but calmed down later in the evening, a dog was barking across the hall pretty regularly, but I think he was left alone in the room for a while. Understandable as I had my dog with me, but overall the stay was great. Nothing bad to report, other than being very surprised there was a $80/night non-refundable pet fee. The front desk person was very prompt, professional and courteous. Will definitely stay here again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 9 ene. 2024
Dear Cindy,We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in the area, and our guests help us achieve that goal by sharing their thoughts about our hotel. Please find a reason to visit again soon.Best,Pete HallGeneral Manager

10/10 Excelente

Daniel

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 23 ene. 2024
Dear Daniel, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Pete Hall General Manager

6/10 Aceptable

Jay

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel, petty parking charge.
We were charged a $2 incidental charge to park. This is Joplin Missouri. Parking isn’t at a premium. There is literally a giant Sams club parking lot next door. The charge is super petty and was not expected.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 9 ene. 2024
Dear Jay,I am sorry that you were disappointed with the parking. Our fee is required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future.Sincerely,Pete HallGeneral Manager

10/10 Excelente

Chris

Le gustó: Limpieza y servicios
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Carla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Russell

Le gustó: Limpieza
Ok stay.
Ok stay. Coffee maker didn't work inside the room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 31 dic. 2023
Dear Russell,We aim to impress, so I'm sorry that your visit was just okay. Your comments on areas for improvement are welcomed as they foster change for the better. Thank you for taking the time to share your review.Sincerely,Pete HallGeneral Manager

10/10 Excelente

David

Se hospedó 1 noche en diciembre de 2023