2/10 Terrible
Rosemary C.
29 may. 2024
Poor communication with “caretaker”
We were locked of our unit upon arrival and our multiple attempts to contact our “caretaker” were ignored. We were left on our own for two hours with Zabrina trying to help us from California. The care we did not receive negated the beauty of our surroundings. We still have not received any correspondence from you other an automatic email stating we would be fined if we didn’t take the
garbage out today ( two days after our rental ended and we checked out). We would appreciate acknowledgement of our poor treatment. We left the unit spotless but we were put in an unsafe situation with literally no other options for accommodations other than sleeping in our car. The hotels and rental units on the north shore were all booked. We would be happy to let you know how we finally gained entrance if you want to discuss this with us. Any contact with you at Hostably/VRBO would be appreciated. We have rented through VRBO for many years and have never been treated like this and have never left a negative review.
Rosemary C.
Se hospedó 2 noches en mayo de 2024