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Opiniones de Hampton Inn Kansas City-Airport

2.5 out of 5
Hampton Inn Kansas City-Airport
11212 N Newark Cir, Kansas City, MO

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 267 de 682 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 212 de 682 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 682 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 60 de 682 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 682 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ana Cristina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mark, el 2 feb. 2024
Dear Ana Cristina,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations. We appreciate the perfect 10 out of 10 rating!Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Excelente

arnulfo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018

10/10 Excelente

Fred

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Erin H, el 16 may. 2024
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. We look forward to hosting you again.

6/10 Aceptable

Elizabeth

Se hospedó 1 noche en abril de 2024
Respuesta de Erin H, el 16 may. 2024
Thank you for your review. 3 out of 5 means we could have done better. If you have any specific suggestions or comments, please feel free to share, as they can help us improve even further. We hope to welcome you back in the future.

10/10 Excelente

Robert, Spencer

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We flew in on an early morning flight, checking in the early morning hours, well after midnight but our room was ready and got right in. The hotel has just been remodeled and is in great condition, is very clean, comfortable, and convenient. The breakfast was hot and good. We’ll be back when we come through again.
Se hospedó 1 noche en abril de 2024
Respuesta de Erin H, el 26 abr. 2024
Thank you for your 5-star review! We're thrilled to hear that you had such a positive experience during your stay. Our team takes great pride in providing friendly and professional service, and we're delighted to know that you enjoyed the breakfast as well. We look forward to welcoming you back in the future.

10/10 Excelente

Gay

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Erin H, el 19 abr. 2024
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

10/10 Excelente

Kathy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location from airport. The room was very nice and clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Erin H, el 19 abr. 2024
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear that you found our property clean and conveniently located. We appreciate your kind words and hope to welcome you back on your next visit. Your satisfaction is our priority.

10/10 Excelente

Apajok

Se hospedó 3 noches en abril de 2024
Respuesta de Erin H, el 3 may. 2024
We appreciate your 5-star rating! Thank you for choosing our hotel. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

10/10 Excelente

Callie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was wonderful !!!
Se hospedó 1 noche en abril de 2024
Respuesta de Mark, el 9 abr. 2024
Dear Callie,We are glad that you had a wonderful stay. we appreciate the perfect 5 out 5 rating! We hope to see you again when your travels bring you to Kansas City!Sincerely,Assistant General Manager

8/10 Bueno

Andrea Jo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was fine for our needs -- we just needed a place to stay before a very early flight the next morning that offered free shuttle service. The shuttle service is listed as 24 hours on this booking site but actually it's not--the hours are limited and you need a reservation, but it wasn't a problem as the shuttle coordinates with the earliest flights at the airport. Beds and pillows were soft and comfortable. The bathroom was large and had nice amenities. Free WiFi took way too long to access.
Se hospedó 1 noche en marzo de 2024
Respuesta de Mark, el 26 mar. 2024
Dear Andrea Jo,Thank you for your feedback regarding your stay. We are delighted that our services met your needs. On the website under "Amenities" and "Parking and Transportation" it does state that our courtesy shuttle runs from 4:00am-11:30pm, so we apologize if there was any confusion. We hope to serve you again when your travels bring you back to Kansas City.Sincerely,Assistant General Manager

8/10 Bueno

Sharon

Viaje en pareja
Le gustó: Condiciones de la propiedad
Location to airport
Se hospedó 1 noche en febrero de 2024
Respuesta de Mark, el 28 feb. 2024
We are delighted that you enjoyed your stay. We look forward to seeing you again soon!

6/10 Aceptable

Steven

Viaje en pareja
Le gustó: Limpieza
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mark, el 24 feb. 2024
Dear Steven,Thank you for choosing our hotel for your recent stay. We regret that your experience was not excellent. We would love to have more details so that we can address the issues that impacted you in order improve our service. Your feedback is very important to us, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Assistant General Manager

10/10 Excelente

Sharon

Le gustó: Limpieza y condiciones de la propiedad
Great place to stay with airport shuttle !
Se hospedó 1 noche en febrero de 2024
Respuesta de Mark, el 24 feb. 2024
Dear Sharon,We are delighted that you enjoyed your stay with us! Thank you for the perfect 5 out of 5 rating! We look forward to serving you in the future.Sincerely,Assistant General Manager

8/10 Bueno

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
On the first floor there was some noise occasionally that would wake me up. Other than that it was a good place to stay. The staff are very helpful.
Se hospedó 2 noches en febrero de 2024
Respuesta de Mark, el 24 feb. 2024
Thank you so much for your feedback. We look forward to seeing you again soon.

10/10 Excelente

Allison

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly and knowledgeable staff. Hotel is clean and bright.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mark, el 2 feb. 2024
Dear Allison,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I’m delighted that you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Excelente

ELAINE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
all of the above !
Se hospedó 1 noche en enero de 2024
Respuesta de Mark, el 1 feb. 2024
Dear Elaine,We are delighted that you enjoyed your stay with us. We look forward to serving you again soon!Sincerely,Assistant General Manager

8/10 Bueno

Stewart

I requested a room with 2 beds got there Nd was pit in room with one small bed cal the desk and got moved to a room with king bed hampton is get tig with toiletries no bar soap for shower no shower cap and no hand lotion oh no extra toilet Paper come on Hilton you can do bett
Se hospedó 1 noche en enero de 2024
Respuesta de Mark, el 22 ene. 2024
Dear Stewart,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m sorry to hear we fell short of meeting those expectations.Your feedback is very important to us, and I’ll address these issues with the appropriate departments. Rest assured that we are taking the appropriate measures to correct the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Assistant General Manager

10/10 Excelente

Emily

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed one night with my family for an early morning flight. 7 minutes from KCI and offers a shuttle or weekly parking if needed. Beds were comfy, pillows were ok, and the whole hotel had a warm, very pleasant smell through out. The attendant on was very helpful in telling me where to park so that it was adjacent to my room so that I could remote start my car the next morning when it was very cold. The only issue we had was the heat in our room did not work but were immediately moved to another room that was still where I could remote start my vehicle. Reilly made our stay very enjoyable due to going above and beyond. 10/10 recommend!
Se hospedó 1 noche en enero de 2024
Respuesta de Mark, el 18 ene. 2024
Dear Emily,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I’m delighted that you enjoyed your stay with us. I’ll share your comments with Reilly, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely, Assistant General Manager

10/10 Excelente

Anne

Se hospedó 1 noche en enero de 2024
Respuesta de Mark, el 17 ene. 2024
Dear Anne,We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.

6/10 Aceptable

Joe

Se hospedó 1 noche en enero de 2024
Respuesta de Mark, el 17 ene. 2024
Dear Joe,Thank you for choosing our hotel for your recent stay. We regret that your experience was not excellent. We would love to have more details so that we can address the issues that impacted you in order improve our service.

6/10 Aceptable

Annette

Viaje en pareja
Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Mark, el 12 ene. 2024
We are delighted that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excelente

Sergio Gustavo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mark, el 9 ene. 2024
We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Excelente

Janice

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mark, el 17 ene. 2024
Dear Janice,We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.

10/10 Excelente

Mary

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mark, el 23 dic. 2023
Dear Mary,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations. We appreciate the perfect 10 out of 10 rating!I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Excelente

Jesse

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mark, el 2 ene. 2024
Dear Jesse,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.We appreciate the perfect 5 out of 5 rating, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

8/10 Bueno

Shirley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mark, el 7 dic. 2023
Dear Shirley,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Excelente

DeWayne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en noviembre de 2023
Respuesta de Erin , el 28 nov. 2023
Thank you for taking the time to share your positive feedback! We're delighted to hear you had a fantastic experience during your stay. If you ever have specific comments or suggestions in the future, feel free to let us know. We look forward to welcoming you back!

10/10 Excelente

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de Mark, el 21 nov. 2023
Dear Scott,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Excelente

Antoinette

Viaje en grupo
Exceptional staff, so friendly! Facilities are clean and comfortable. Will definitely visit again!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Erin, el 30 oct. 2023
Thank you so much for choosing to stay with us. We look forward to serving you again soon.

10/10 Excelente

Anita

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Only negative was the hair in the bathroom on the floor, in the shower on the walls & in tub. Almost like someone took a shower then cut their hair & blow dried it! Otherwise, it was a great stay. Staff was great & the rest of the room was clean. Great shuttle service & guest snacks for those guests on the move.
Se hospedó 1 noche en octubre de 2023
Respuesta de Erin, el 30 oct. 2023
Thank you so much for your feed back. look forward to serving you again very soon.

10/10 Excelente

Cayden

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing. Def would stay here again
Se hospedó 1 noche en octubre de 2023
Respuesta de Erin, el 30 oct. 2023
Thank you so much for choosing to stay with us. We look forward to serving you again very soon.

10/10 Excelente

Megan

Se hospedó 1 noche en octubre de 2023
Respuesta de Mark, el 21 nov. 2023
Dear Megan,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Excelente

Diane

Se hospedó 1 noche en octubre de 2023
Respuesta de Erin H, el 14 nov. 2023
We appreciate your 5-star rating! Thank you for choosing our hotel. If there's anything specific that stood out for you or if you have any suggestions, we'd love to hear more about your experience. Safe travels!

10/10 Excelente

Vicki

Se hospedó 1 noche en octubre de 2023
Respuesta de Erin H, el 14 nov. 2023
Thank you for taking the time to share your positive feedback! We're delighted to hear you had a fantastic experience during your stay. If you ever have specific comments or suggestions in the future, feel free to let us know. We look forward to welcoming you back!

4/10 Malo

Tavarious

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 14 nov. 2023
Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. We value your input and would appreciate more details to better address your concerns. Please feel free to reach out to our customer service team so we can work to make things right.

8/10 Bueno

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel was very nice
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 17 oct. 2023
Thank you for your review! We're pleased to hear that you had a nice experience during your stay, scoring it 8 out of 10. Your feedback is appreciated, and we'll continue to strive for excellence. If you have any specific suggestions or comments, please feel free to share, as they can help us improve even further.

10/10 Excelente

Brenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
😊
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 17 oct. 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

8/10 Bueno

JUAN M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 17 oct. 2023
Thank you for your review! We're pleased to hear that you had a nice experience during your stay, scoring it 8 out of 10. Your feedback is appreciated, and we'll continue to strive for excellence. If you have any specific suggestions or comments, please feel free to share, as they can help us improve even further.

6/10 Aceptable

Roger

Le gustó: Limpieza y servicios
We attempted to check-in and received a key to our room. We went directly to the room and unlocked the door and found a family with 2 kids in there. We checked our key assignment and was told by the father we were in the wrong room.we went back to the front desk and reported the problem .We were instructed that no one was in that room and we could get a different room. We immediately took the offer but could hear the desk tell the occupants of our original room they would have to move. The father informed the clerk that they had been in the room the night before and were assigned to that room for three nights. What a mess.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 17 oct. 2023
I'm truly sorry to hear about the inconvenience you experienced during your stay. We apologize for the room mix-up, and we're taking steps to ensure this doesn't happen in the future. Your feedback is valuable, and we hope you'll consider giving us another chance to provide you with a seamless and enjoyable stay in the future. Please reach out to our team if you need further assistance.

10/10 Excelente

JUDITH, Augusta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly and helpful
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 17 oct. 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience with our staff. We look forward to hosting you again.

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Shuttle on time
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 17 oct. 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience.

8/10 Bueno

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff clean rooms and close to everything
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 17 oct. 2023
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear that you found our property clean and conveniently located. We appreciate your kind words and hope to welcome you back on your next visit. Your satisfaction is our priority.

4/10 Malo

deborah

No le gustó: Limpieza
Tile floors needed mopping, bathroom. No tv in gym bored during workout. Staff not helpful 3 to 11 pm shift. No fresh baked cookies like at other H I locations. Wont be back. You can send my receipt to thus e mail.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 17 oct. 2023
Thank you for sharing your feedback about your recent stay at our hotel. We're sorry to hear that you were disappointed with your experience. We value your input, and we'll use your comments to make necessary improvements. Now that our renovations are complete, we hope you'll consider giving us another chance in the future to provide you with a better stay.

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Mary Kay

Se hospedó 2 noches en agosto de 2023
Respuesta de Erin H, el 17 oct. 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

10/10 Excelente

Karine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Free Airport shuttle is why my family chose this hotel. Clean and modern.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Janet

No le gustó: Servicios y condiciones de la propiedad
Not up to Hampton standards. Felt like a cheap ratty hotel.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

andrew

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Linda

Le gustó: Limpieza, servicios, condiciones de la propiedad
Friendly staff. Clean room.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

John, Mount Kisco

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff here was particularly good. It is also the only hotel I have ever stayed where staff left pre-made breakfast bags for anyone who departed the hotel after breakfast had ended. Extremely thoughtful. Some other reviews I've seen mentioned the ongoing renovations - I didn't find this an issue at all (and was told they are nearly finished).
Se hospedó 1 noche en agosto de 2023