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Opiniones de Sonesta Select Kansas City Airport Tiffany Springs

3 out of 5
Sonesta Select Kansas City Airport Tiffany Springs
7901 Nw Tiffany Springs Pkwy, Kansas City, MO

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 550 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 246 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 56 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 53 de 1004 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis Rafael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bueno
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cynthia Crowley - Assistant General Manager, el 12 nov. 2023
Hello Luis, Thank you so much for the nice review. We hope that you will stay with us again soon!

10/10 Excelente

Lester

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very Good
Se hospedó 5 noches en octubre de 2023
Respuesta de Stacy Dierenfeldt, General Manager, el 18 oct. 2023
Thanks for staying with us! We appreciate your feedback.

8/10 Bueno

Vanessa

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The place
Se hospedó 1 noche en abril de 2023
Respuesta de Sonesta Select Kansas City Airport Tiffany Springs, el 3 may. 2023
Thank you for the wonderful feedback and we look forward to your next stay with Sonesta dotcom!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
everything is good
Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
Llame antes de hacer la reserva para preguntar si la piscina estaba abierta y me dijieron que estaba abierta y llegando al lugar me dicen las personas del turno siguiente que no que está cerrada !
Se hospedó 1 noche en marzo de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente muy bueno buen trato y limpio con terraza
Se hospedó 2 noches en marzo de 2021

10/10 Excelente

lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was extremely friendly and helpful.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Husein

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely disgusting…
Se hospedó 1 noche en mayo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 15 may. 2024
Hello Husein, I am so sorry that you were not happy with your recent stay.

4/10 Malo

Kristina

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Cold shower in the morning and dirty toilet
Se hospedó 1 noche en mayo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 15 may. 2024
Hello Kristina, I am so sorry about the cold water issue and I have reported the dirty toilet to our Housekeeping Manager. Thank you for letting us know about the issues that you had during your stay,

10/10 Excelente

Morgan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 15 may. 2024
Hello Morgan, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Laura

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super fast check in. Nice place.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 15 may. 2024
Hello Laura, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
H
Se hospedó 1 noche en mayo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 15 may. 2024
Hello Mark, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bueno

Elizabeth

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
I would have appreciated maid service during our stay. None whatsoever. The pool was nice and well heated. Beds were a bit creaky. Overall it felt like a budget hotel, but without a free breakfast.
Se hospedó 2 noches en mayo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 15 may. 2024
Hello Elizabeth, Thank you for the review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Shelby

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 15 may. 2024
Hello Shelby, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Belinda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent stay!
Se hospedó 1 noche en mayo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 9 may. 2024
Hello Belinda Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

4/10 Malo

Sandra

Le gustó: Servicio y personal
No le gustó: Servicios
The airport transport took over an hour to arrive, and repeatedly said they were five minutes away.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 9 may. 2024
Hello Sandra, I am so sorry for your lengthy wait for the shuttle. I will look and see who the driver was and investigate why it took them so long. Thank you for letting us know.

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 9 may. 2024
hello Laura, i want to thank you for the nice review and we hope that you will stay with us again. Have a great day!

10/10 Excelente

Diana, Kansas City

Le gustó: Limpieza y condiciones de la propiedad
Room was very clean; staff nice and helpful. I have found a new home-away-from-home when I visit KC!
Se hospedó 4 noches en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 9 may. 2024
Hello Diana, Thank you so much for the nice review. We will be looking forward to having you here with us again. Have a great day!

10/10 Excelente

Justin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Vending market is crazy expensive. 2 soft drinks and 4 snacks were $36
Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 9 may. 2024
Hello Justin, Tahk you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 9 may. 2024
hello Lisa, Thank you for the nice review, We hope that you will stay with us again. Have a great day!

10/10 Excelente

Shanique, Montego Bay

Le gustó: Condiciones de la propiedad
Beautiful place nice and clean not to mention the friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 28 abr. 2024
Hello Shanique, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Kane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in and check out was easy. Stayed overnight for an early morning flight.
Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 28 abr. 2024
Hello Kane, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Shannon, Fulton

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
The lady who checked us in was super nice. The reading area chairs were awesome. The room was comfortable and clean. It was a good stay!
Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 28 abr. 2024
hello Shannon, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Joel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic staff
Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 24 abr. 2024
Hello Joel, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The check-in was quick at the simple. Staff was friendly. Room was clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 24 abr. 2024
Hello Amy, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bueno

FERNANDO

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very clean, beautiful place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 24 abr. 2024
Hello Fernando, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Paula

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very nice place to stay and very reasonable. Staff was excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 24 abr. 2024
Hello Paula, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bueno

WALTER

Le gustó: Limpieza y servicio y personal
Decent place and the location is good.
Se hospedó 5 noches en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 24 abr. 2024
Hello Walter, thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bueno

Gregory

Viaje familiar
Le gustó: Limpieza y servicio y personal
Pool under construction
Se hospedó 3 noches en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 24 abr. 2024
Hello Gregory, Thank you for the review. The pool construction is almost complete. Please give us a call if you have any questions about the reopening. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a great place especially if catching a flight.
Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 10 abr. 2024
Hello Sandra, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bueno

Richard

Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 28 abr. 2024
Hello Richard, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Lindi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I'm glad I didn't need the pool because it was under constructions. Families with kids should call ahead about that. There were some outlets that didn't work, but there were always other outlets I could use. I really liked the lobby with a TV, various seating options, and fireplace. Cozy.
Se hospedó 1 noche en abril de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 8 abr. 2024
Hello Lindi, Thank you for the nice review. We hope that you will stay with us again. Have a nice day!

10/10 Excelente

LITICIA, Houston

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find and easy to get back to the airport. Shuttle service available around the clock I think! Very clean and quiet and the room was perfect. I was disappointed that the restaurant and bar were not functioning, but the Longhorn Steakhouse was right next door and a quick walk.
Se hospedó 1 noche en marzo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 26 mar. 2024
Hello Liticia, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

6/10 Aceptable

Gina

Le gustó: Limpieza, servicio y personal, servicios
Staff was great and the area was nice but there were little ants in the bathroom and an alarm sounded all night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 26 mar. 2024
Hello Gina, I am so sorry to hear about the ants and the alarm. I will notify our maintenance staff to get that room serviced. Thank you for letting us know about these issues.

8/10 Bueno

glenn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was friendly and cooperative. The facility offered free coffee in the ams. The shuttle was prompt and always available. Wifi mostly great but had moments of intermit pause. TV reception was at time poor. Shower and bathroom were fine. Room was clean and spacious with a comfortable bed.
Se hospedó 4 noches en marzo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 23 mar. 2024
Hello Glenn, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Humberto

Se hospedó 1 noche en febrero de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 17 mar. 2024
Humberto, Thank you for the nice review and we hope that you will stay with us again. Have a great day!

6/10 Aceptable

Rick

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Customer service was poor
Se hospedó 1 noche en marzo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 17 mar. 2024
Hello Rick, I will investigate the people that may have encountered during your stay. I am so sorry for your guest service experience. Thank you for the review.

6/10 Aceptable

Jean

Se hospedó 1 noche en marzo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 17 mar. 2024
Jean, Thank you for the review and we hope that you will stay with us again. Have a great day!

10/10 Excelente

Shirley

Viaje en grupo
Le gustó: Servicios y condiciones de la propiedad
This was an amazing place to stay and clean, and helpful
Se hospedó 2 noches en marzo de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 5 mar. 2024
Hello Shirley, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bueno

Philip, Tahuya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Liked the facility, but the heat/ac system was ridiculously loud. Kept us up most of the night...just too much noise when it was on.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 1 mar. 2024
Hello Philip, Thank you for the review. I will look into the noisy HVAC with our Maintenance crew. Thank you for letting us know. Have a great day!

4/10 Malo

Jesus

Viaje de negocios, Viaje familiar con niños
No le gustó: Servicios
Did not say that pool was closed till after I paid the night and told me it was gonna be too long of a process to get my money back so we decided to just stay there with no pool for kids.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Gina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy, quick check-in.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 18 feb. 2024
Hello Gina, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Sherry

Viaje en pareja
Le gustó: Limpieza y servicios
Check in was fast and easy. The room was clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 18 feb. 2024
Hello Sherry, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

6/10 Aceptable

Jeff

Viaje familiar
Le gustó: Servicio y personal
This was a decent motel, but had a couple of key problems for us. First, the dish needed to be adjusted because many stations were fading in and out. Not a deal-breaker, but frustrating when you want to relax and enjoy your favorite shows. Second, and a deal-breaker for me, was the $5 charge for parking. Seriously? Do people walk to stay at the motel? If you think your routine parking lot is that fancy, build the cost into the room. We will not be back.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Bruce M

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property has a good corner location providing excellent visibility of facility. However, the entire place needs demolished and a new hotel erected. So bare bones and dirty with furniture so stained and tattered I was afraid to sit on it. Never again and may make me reconsider Expedia.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Benjamin

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 18 feb. 2024
Hello Benjamin, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

2/10 Terrible

Thomas

Viaje de negocios
Computer reservations suck.!!
Ii tried for 4 hours to cancel this trip but was not able to, due to your systems. I got charged, and will dispute. The hotel couldn't cancel for me due to the 3d party involvement, and I could not ever talk to someone with Hotels.Com. The third party in Singapore's web site would not let me cancel. as the cancel button didn't work and their phone number was down. I am probably done with Hotels.com. Wasted 4 hours of my day yesterday, and continue to do so.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 18 feb. 2024
hello Thomas, I am sorry to hear about your experience with Hotels.com. Please reach out to us here at the hotel if you would like to stay here in the future. We would be happy to make your reservation for you. Have a great day!

8/10 Bueno

Henry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a perfectly acceptable hotel, though the dining and strange room smell were offputting. The staff were exceptional.
Se hospedó 2 noches en febrero de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 7 feb. 2024
hello Henry, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excelente

Donald

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great place to stay
Everything was very clean and orderly. Staff was very helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 7 feb. 2024
Hello Donald, Thank you for the nice review! We hope that you will stay with us again. Have a great day!

10/10 Excelente

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was great except the pool and hot tub were closed. I didn’t see that mentioned on the website. Booking online, I didn’t talk to a person. It would be helpful to list that on the website. Kids were bummed.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cynthia Crowley - Assistant General Manager, el 7 feb. 2024
hello Kelly, Thank you so much for the nice review. I am so sorry about the pool being closed. It is under construction due to a pipe burst in there when it was very cold here. We have already contacted Expedia and informed them of the pool closure. I will check back with them to make sure that they have this posted on their site. I am hoping that the new construction is going to turn out great and that you will try staying with us again. Have a great day!