Thank you for taking a moment to give us your feedback. We are so happy you enjoyed your stay with us, and we hope to welcome you back anytime you find yourself in our area.

Thank you for taking the time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in Downtown Knoxville again, we hope you will brighten our door step once more!

Thank you for taking the time to give us feedback! We strive to provide excellent service that exceeds your expectations. It seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

Thank you for taking the time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage to our hotel. If you are ever in Downtown Knoxville again, we hope you will brighten our door step once more!

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and entire team. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

Thank you for taking the time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay.I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training!We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in Downtown KNoxville again, we hope you will brighten our door step once more!

Thank you for taking the time to give us feedback! We strive to provide excellent service that exceeds your expectations. It seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

Thank you so much for taking time to complete the guest satisfaction survey for our hotel. We know you have many choices in lodging and truly appreciate your patronage of our hotel. Each week we review all of the guest satisfaction surveys for our hotel with our entire team. We think this is a great opportunity to train and develop our product and hopefully stand out as an exceptional hotel. In your survey, all of the items that were marked were scored lower than the Hampton brand would consider acceptable. For example, in our brand any survey that is graded less than 4 is considered unacceptable and counts against the hotel's monthly average as a 0 grade. These are the areas we try to improve. We even go as far as providing incentives to our staff via performance bonuses in order to improve our guest's experiences as they are reflected by these monthly average scores. I wondered if you might have any specific comments that you could add that we could share with the team that might help us improve. We welcome your candid feedback and promise to use whatever you share to help us achieve our goal of being a perfect 5 hotel!

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. Due to the nature of being in Downtown Knoxville, none of the hotels have the option of free-parking. We are sorry for the inconvenience, which is why we make sure it is located on our website. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

Thank you for taking the time to give us your feedback. I am so sorry you had some less-than-satisfactory issues that came up during your stay. I am addressing the issues with the boy's parents and with my staff. I am so so sorry we failed you this time around. I do hope this does not deter you from returning in the future should bring you back to the area. Please feel free to reach out to me if I can assist you with anything else. Again thank you and have a fantastic day!

Thank you for taking the time to give us feedback! We strive to provide excellent service that exceeds your expectations. It seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

Thank you for taking the time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage to our hotel. If you are ever in Downtown Knoxville again, we hope you will brighten our door step once more!

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am so sorry to see that we were not able to fully achieve that goal during your stay, and that your experience with us did not meet your expectations. I am so sorry about the fire alarm. I hope this does not deter you from coming through our door once more in the future. Thank you again. Have a wonderful day.

Thank you for taking the time to give us feedback! We strive to provide excellent service that exceeds your expectations. It seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

Thank you for taking the time to share your valuable feedback. We work diligently to ensure all of our guests have a positive and rewarding stay. We are so happy to hear you found our location convenient and to your liking. We hope to welcome you back in the future should your travels bring you back to Knoxville Downtown. Please reach out if we can assist you with anything. Have a wonderful day.

Thank you for taking the time to give us a feedback! We strive to provide excellent service that exceeds your expectations. It seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

Thank you for taking the time to share your feedback regarding your stay. We are thrilled to hear that you enjoyed your stay and found our location to be convenient and walkable for Big Ears! We look forward to welcoming you back in the near future.

•Thank you for taking the time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage to our hotel. If you are ever in Downtown Knoxville again, we hope you will brighten our door step once more!

Thank you for taking the time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage to our hotel. If you are ever in Downtown Knoxville again, we hope you will brighten our door step once more!

•Thank you for taking the time to give us a feedback! We strive to provide excellent service that exceeds your expectations. It seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

•Thank you for taking the time to give us a feedback! We strive to provide excellent service that exceeds your expectations. It seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

•Thank you so much for taking time to complete the guest satisfaction survey for our hotel. We know you have many choices in lodging and truly appreciate your patronage to our hotel. Each week we review all of the guest satisfaction surveys for our hotel with our entire team. We think this is a great opportunity to train and develop our product and hopefully stand out as an exceptional hotel. While overall it seems you were pleased with your stay, several of the items that were marked were scored lower than the Hampton brand would consider acceptable. For example, in our brand any survey that is graded less than 9 is considered unacceptable and counts against the hotel's monthly average as a 0 grade. These are the areas we are try to improve. We even go as far as providing incentives to our staff via performance bonuses in order to improve our guest's experiences as they are reflected by these monthly average scores. I wondered if you might have any specific comments that you could add that we could share with the team that might help us improve. We welcome your candid feedback and promise to use whatever you share to help us achieve our goal of being a perfect 10 hotel! We thank you again for your patronage and for taking time to complete the satisfaction survey for our hotel. We hope to hear from you soon!

Thank you for taking the time to share your valuable feedback. We work diligently to ensure all of our guests have a positive and rewarding stay. We are so happy to hear you found our location convenient and to your liking. We hope to welcome you back in the future should your travels bring you back to Knoxville Downtown. Please reach out if we can assist you with anything. Have a wonderful day

Thank you for taking the time to share your valuable feedback. We work diligently to ensure all of our guests have a positive and rewarding stay. We are so happy to hear you found our location convenient and to your liking. We hope to welcome you back in the future should your travels bring you back to Knoxville Downtown. Please reach out if we can assist you with anything. Have a wonderful day.

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. Due to the nature of being in Downtown Knoxville, none of the hotels have the option of free-parking. We are sorry for the inconvenience, which is why we make sure it is located on our website. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am so sorry to see that we were not able to fully achieve that goal during your stay, and that your experience with us did not meet your expectations. Thank you for bringing your noise issue experienced during your stay to our attention. Being located in the heart of downtown Knoxville we often face this obstacle and attempt to offer a handful of solutions. Our rooms feature sound machines, and we have ear plugs and box fans readily available upon request to assist with some of these issues. Please feel free to contact me directly if your travels bring you back to Knoxville, and I will pre-assign you to a room on the opposite side of the building, which tends to be a little quieter. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

Thank you for taking the time to share your valuable feedback. We work diligently to ensure all of our guests have a positive and rewarding stay. We are so happy to hear you found our location convenient and to your liking. We hope to welcome you back in the future should your travels bring you back to Knoxville Downtown. Please reach out if we can assist you with anything. Have a wonderful day.

Thank you for taking the time to share your experience with us. We greatly appreciate you bringing these things to our attention and apologize for the issues they caused you. We strive to provide a positive and excellent to every guest. We can use these examples to train our housekeeping staff better. We will also look into the issue with the mattress. I do wish we could have been more accommodating to you, and I hope you might be willing to give us a second chance in the future should you find yourself in Downtown Knoxville.Thank you for your feedback, it really does make a difference.

Hello Elizabeth, Thank you for taking the time to give us your feedback. We strive to provide outstanding service to ensure every guest has a positive and excellent experience while staying with us. It seems we didn't meet the mark in your case. I am so sorry to hear you did not enjoy our breakfast. We do try to offer plenty of options for everyone's likings. We hope this does not deter you from coming back and giving us a second chance! Thank you again for your time!

Thank you for taking the time to share your valuable feedback. We work diligently to ensure all of our guests have a positive and rewarding stay. We are so happy to hear you found our location convenient and to your liking. We hope to welcome you back in the future should your travels bring you back to Knoxville Downtown. Please reach out if we can assist you with anything. Have a wonderful day.

Thank you for taking the time to give us a rating! We strive to provide excellent service that exceeds your expectations. It seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

Thank you for taking the time to give us a rating! We strive to provide excellent service that exceeds your expectations. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

Thank you for taking the time to share your valuable feedback. We work diligently to ensure all of our guests have a positive and rewarding stay. We hope to welcome you back in the future should your travels bring you back to Knoxville Downtown. Please reach out if we can assist you with anything. Have a wonderful day.

Thank you for taking the time to share your experience. We hope to welcome you back anytime you find yourself in the Knoxville area.

Thank you for taking the time to share your feedback. We do our very best to ensure that all of our guests have a positive and rewarding stay. We are glad to hear you found your room accommodating and the Front Desk staff helpful. We are sorry to hear that you experienced an issue with the outside noise. Being in the heart of the city, we sometimes face this challenge and attempt to offer a handful of solutions, such as earplugs, sound machines, and box fans - which are readily available at the front desk. Should your travels bring you back to Knoxville, please reach out to us, and we will do our best to assign you on the other side of the hotel, which tends to be much quieter. Again, thank you for your review. We hope to welcome you back soon!

Thank you for taking the time to share your feedback. We do our very best to ensure that all of our guests have a positive and rewarding stay. We are glad to hear you found our location convenient and the Front Desk staff helpful. We are sorry to hear that you experienced an issue with the outside noise. Being in the heart of the city, we sometimes face this challenge and attempt to offer a handful of solutions, such as earplugs, sound machines, and box fans - which are readily available at the front desk. Should your travels bring you back to Knoxville, please reach out to us, and we will do our best to assign you on the other side of the hotel, which tends to be much quieter. Additionally, I shared your comments regarding the Maintenance issue experienced. Rest assured; our team is working to resolve this issue, so it does not reoccur. Again, thank you for your review. We hope to welcome you back soon!

Thank you for taking the time to give us a rating! We strive to provide excellent service that exceeds your expectations, it seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

Thank you for taking the time to give us a rating! We strive to provide excellent service that exceeds your expectations, it seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

Thank you for taking the time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay.I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training!We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in downtown Knoxville again, we hope you will brighten our door step once more!

Thank you for taking the time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay.I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training!We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in downtown Knoxville again, we hope you will brighten our door step once more!

Thank you for taking your time to give us a rating! We strive to provide excellent service that exceed your expectations. What could we have done better to achieve a 10? Agian thank you for rating us! We look forward to welcoming you back through our door! Have a wonderful day.

Thank you for taking the time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay.I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training!We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in downtown Knoxville again, we hope you will brighten our door step once more!

Thank you for taking the time to give us a rating! We strive to provide excellent service that exceeds your expectations, it seems we didn't meet the mark this time so please feel free to reach out to give us suggestions on how we can do better. Again thank you for your time and we look forward to welcoming you back through our door! Have a wonderful day!

Thank you so much for taking your time to give us a rating! We hope to welcome you back should you find yourself back in downtown Knoxville! Have a fantastic day and again thank you for your time.

Thank you for taking the time to share your experience from your recent stay. We are so sorry to hear that you had a challenge with the outside noise. Being in the heart of the city, we do realize that the outside noise can be too much to handle for some of our guests. We do offer a handful of solutions to help combat this, such as earplugs and sound machines. Should you choose to stay with us again, please reach out and let us know and we will do our very best to assign you to the other side of the building. Again, thank you again for your review. We hope you will give us another chance in the future.

Thank you for taking your time to give us a rating. I noticed you didn't give us a 5 and was wondering if there's anything you felt we could have done better? Feel free to reach out to me. Again thank you for the rating!

Thank you for taking the time to share your feedback regarding your recent stay. Our goal is always to provide excellent service and accommodations to our guests, and I am so sorry this was not the case in your experience. We do our very best to keep guests on the quieter side of the hotel, but this becomes increasingly difficult the higher our occupancy is. We do offer a handful of solutions to help combat the outside noise caused by our location, like the ear plugs in the room that you mentioned, box fans which are readily available at our front desk, and sound machines in the rooms that face the Henley Street side of the building. Again, thank you for your review.