Alberca techada

Opiniones de Element Kuala Lumpur

4 out of 5
Element Kuala Lumpur
Ilham Tower, No. 8, Jalan Binjai, Kuala Lumpur

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 298 de 448 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 112 de 448 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 23 de 448 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 448 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 448 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rocio

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Well located, the breakfast buffet was great
Se hospedó 2 noches en octubre de 2023
Respuesta de Nurul, Rooms Division Manager, el 6 nov. 2023
Hi Rocio, thank you for choosing to stay with us and I appreciate that you took the time to share about your stay experience as well. The hotel location is indeed strategic as it is just 10 minutes away from the city center. It is easy to get to the hotel via train or car too. We are glad to know that you found the breakfast spread was great and hope enjoyed dining in while staying with us. Overall, we also hope it was a great stay and look forward to welcoming you back. Take care.

10/10 Excelente

Rita

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2023
Respuesta de ElementKL, el 27 feb. 2023
Dear Rita, thank you for taking your time to rate Element Kuala Lumpur and given us 5-star rating! We hope to welcome you back soon for another memorable stay!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Se hospedó 4 noches en agosto de 2019

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy satisfactorio
Excelente atención. Todo fue impecable.
Se hospedó 2 noches en julio de 2019

10/10 Excelente

JUAN CARLOS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
3 noches en Kuala Lumpur
Muy buen trato e instalaciones. Un hotel muy recomendable para alojarse en Kuala Lumpur, las vistas son magníficas, y bañarse en la piscina en el piso 39 teniendo de fondo la ciudad iluminada es espectacular. El personal de todos los departamentos muy amables y mención especial a Jeffrey de recepción
Se hospedó 3 noches en junio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en marzo de 2019
Respuesta de Marketing Communications Team, el 25 abr. 2019
Hello from Element Kuala Lumpur! Thank you very much for taking the time to review us on Expedia. We are glad to hear that you have enjoyed our services and facilities in the hotel. We truly look forward to welcoming you back to Element Kuala Lumpur. Live Well

10/10 Excelente

Toshimitsu

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
セントラルクアラルンプールに位置し、観光拠点としても素晴らしいです。設備、スタッフ、朝食もとても良いホテルですね。リピートしたくなる素晴らしさでした。
Se hospedó 3 noches en mayo de 2024
Respuesta de Element by Westin Kuala Lumpur, el 13 may. 2024
Dear Toshimitsu, thank you for your recent patronage with us and for taking the time to leave us a review. We are delighted to know that you have enjoyed your stay. Hope to welcome you back in the near future.

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my favorite Hotel not just in KL, but globally.
Se hospedó 4 noches en abril de 2024
Respuesta de Element by Westin Kuala Lumpur, el 6 may. 2024
Hi Stephen, thank you for your recent patronage with us and for the excellent ratings. We are delighted to know you enjoyed your stay. Hope to welcome you back in the near future.

10/10 Excelente

Robby

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was located in a great area close to multiple metro stations close to restaurants and malls KLCC was a 10 min walk view from hotel was great staff was also very friendly would definitely stay there again.
Se hospedó 3 noches en abril de 2024
Respuesta de Sylvia, el 29 abr. 2024
Hi Robby,On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Sincerely,Mutang Sanyah (Sylvia)Guest Service Manager Element Kuala LumpurMutang.sanyah@elementhotels.com

10/10 Excelente

Sunil

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Centrally located, very clean and well maintained.
Se hospedó 3 noches en abril de 2024
Respuesta de Baizura, el 28 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experienced at Element Hotel Kuala Lumpur.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Koushi

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de Sylvia, el 6 abr. 2024
Thank You for your response on our feedback. Hope we will see you again

8/10 Bueno

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Element Kuala Lumpur, el 3 abr. 2024
Hi Tina, Thank you for your recent patronage and on behalf of the entire hotel team, thank you also for the generous ratings. Hope to welcome you back

10/10 Excelente

Faisal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel. Good location and next door to a metro. Friendly staff. Only one area of improvement: breakfast buffet has local chicken dishes for the full week. There is no alternate protein choices such as fish or beef. Menu rotation would be desirable.
Se hospedó 8 noches en marzo de 2024
Respuesta de Element Kuala Lumpur, el 1 abr. 2024
Hi Faisal, thank you for choosing to stay with us and for taking the time to leave us a review. We are delighted to know that you had an excellent stay. Hope to welcome you back in the near future for another perfect stay.

8/10 Bueno

Gordon X

Le gustó: Servicios
The location was good. The pool closed the day after o got there for maintenance. I booked a tour through the hotel and it was horrible.
Se hospedó 4 noches en marzo de 2024
Respuesta de Element Kuala Lumpur, el 28 mar. 2024
Hi Gordon X, thank you for choosing to stay with us. We apologize for any inconvenience that you faced during your tour. your comment have been shared to our tour provider to look for ways for improvements. Hope this does not marred your overall experience with us and you would give us another chance if your travel ever brings you back to the area

10/10 Excelente

Kerrie, Castlemaine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So convenient to Ampang station walking distance to KLCC and Petrona Towers. View anazing breakfast was awesome best i in Malaysia. Pool good for cooling off but room was too cool to sit around. Just dip and leave. Room was large witg great big bathroom amenities were good. Had microwave bonus ir you wanted to heat some food. Staff were very friendly. Had a great lunch set menu for 28rm. Loved our stay would stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Element Kuala Lumpur, el 27 mar. 2024
Hi Kerrie, thank you for choosing to stay with us and for taking the time to leave us a review. We are delighted to know that you had an excellent stay. Hope to welcome you back in the near future for another perfect stay.

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were always extremely helpful, polite and informative
Se hospedó 3 noches en febrero de 2024
Respuesta de Element Kuala Lumpur, el 8 mar. 2024
Dear Deborah, thank you for choosing to stay with us and for taking the time to leave us a review. We are delighted to know that you had an excellent stay. Hope to welcome you back in the near future for another perfect stay.

10/10 Excelente

Nadiah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel has a nice view and ambience. The staff are professional and friendly. The place is clean. To sum it up, my family and I have a lovely experience with the hotel.
Se hospedó 2 noches en febrero de 2024
Respuesta de Element Kuala Lumpur, el 8 mar. 2024
Dear Nadiah, thank you for choosing to stay with us and for taking the time to leave us a review. We are delighted to know that you had an excellent stay. Hope to welcome you back in the near future for another perfect stay.

10/10 Excelente

Marie Josephine Reyes, Oceanside

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All the staff are friendly & nice .. sparkling clean and complete amenities . High recommended ..
Se hospedó 5 noches en enero de 2024
Respuesta de Kelvin Nick, el 18 feb. 2024
Dear Marie, thank you for choosing to stay with us and for taking the time to leave us a review. We are glad to know that you had a great stay. Hope to welcome you back in the near future.

10/10 Excelente

irene

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice/clean place and location
Se hospedó 2 noches en enero de 2024
Respuesta de Element by Westin Kuala Lumpur, el 11 feb. 2024
Dear irene, thank you for choosing to stay with us and for taking the time to leave us a review. We are delighted to know that you had an excellent stay. Hope to welcome you back in the near future.

10/10 Excelente

Adewale Olusegun

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The incredible cleanliness of the rooms daily was a genuine stand out too
Se hospedó 6 noches en enero de 2024
Respuesta de Baizura, el 2 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

GUVEN

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
close to transportation.
Se hospedó 2 noches en enero de 2024
Respuesta de Baizura, el 2 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Ivan, Hallandale Beach

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service, facilities and personnel, great value for the monies spent.
Se hospedó 2 noches en enero de 2024
Respuesta de Lula, el 28 ene. 2024
Dear Ivan,On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Lula, el 28 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

YONGSIK

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Lula, el 28 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Ritar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff service was excellent
Se hospedó 1 noche en enero de 2024
Respuesta de Lula, el 28 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

2/10 Terrible

Michael

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I recently had the displeasure of staying at this hotel, and my experience was nothing short of infuriating. Upon my arrival, not a single staff member bothered to assist me with my five heavy luggages, forcing me to struggle on my own. The shocking part? Observing the selective assistance provided by the security guard and lobby staff, favoring non-East Asian and Western-looking guests. Absolutely unacceptable behavior. As if that wasn't enough, my room reeked of cigarette smoke, despite the hotel's no-smoking policy. Despite reporting the issue, the housekeeping staff offered no solution, attributing it to the previous guest. The replacement room didn't fare much better, plagued by an army of mosquitoes originating from poorly constructed drainage in the shower area. I had to resort to makeshift solutions, using disinfectant wipes to cover the drainage hole. I have photos of everything. The incompetence continued with stained and unclean bed sheets being replaced during my stay. During checkout, the security guard displayed utter indifference, watching me struggle with my luggages without lifting a finger. The contrast with my positive experiences at other Kuala Lumpur hotels highlights this establishment's abysmal service and dirty, poorly constructed rooms. This hotel's exterior may be fancy, but its service is the worst I've encountered. I strongly advise against staying here, as the staff's neglect and discriminatory behavior make it an entirely unpleasant experience
Se hospedó 6 noches en diciembre de 2023
Respuesta de Kelvin Nick, el 18 feb. 2024
Dear Michael,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excelente

abdulaziz

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en noviembre de 2023
Respuesta de Kelvin Nick, el 18 feb. 2024
Dear Abdulaziz, thank you for choosing to stay with us and for taking the time to leave us a review. We are glad to know that you had a great stay. Hope to welcome you back in the near future.

6/10 Aceptable

Yanran

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Sometimes there was no hot water it even water during 9:00pm-11:30pm
Se hospedó 9 noches en diciembre de 2023

2/10 Terrible

yong hyuk

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Edwin, Lafayette

Se hospedó 3 noches en diciembre de 2023
Respuesta de Lula, el 28 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Ashley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Insane Views
Staff was very accommodating. The room was very clean with a phenomenal view! I felt safe and attended to. I loved everything about this hotel.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Element Kuala Lumpur, el 8 dic. 2023
Hi Ashley, thank you for choosing to stay with us and for taking the time to leave us a review. We are delighted to know that you had an excellent stay. Hope to welcome you back in the near future for another perfect stay.

10/10 Excelente

Fung Ling

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
交通方便,四通八達,食肆較少,景觀非常好,可看到雙子塔其中一座,還有城中城公園。樓下有便利店,但浴室毛巾有些污漬。
Se hospedó 5 noches en noviembre de 2023
Respuesta de Element Kuala Lumpur, el 8 dic. 2023
Hi Fung Ling, thank you for choosing to stay with us and for taking the time to leave us a review. We are glad to know that you had a great stay ans we have taken note on your feedback on the stained linen. Hope to welcome you back in the near future for another perfect stay.

10/10 Excelente

Michiel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Element Kuala Lumpur, el 22 nov. 2023
Dear Michiel, thank you for choosing to stay with us and for the perfect ratings. We hope to welcome you back in the near future.

10/10 Excelente

Justin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Element Kuala Lumpur, el 20 nov. 2023
Hi Justin, thank you for choosing to stay with us and for taking the time to rate us. We hope to welcome you back in the future.

8/10 Bueno

Chih Tseng

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Element Kuala Lumpur , el 20 nov. 2023
Hi Chih Tseng, thank you for choosing to stay with us and for taking the time to rate us. We hope to welcome you back in the future.

10/10 Excelente

YEON

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
good
very good, but shower water presure is so weak
Se hospedó 2 noches en noviembre de 2023
Respuesta de Element Kuala Lumpur, el 8 nov. 2023
Dear YEON, thank you for taking the time for leaving us a comment and for the perfect ratings. We are delighted to know that you had a relaxing and rejuvenating stay with us. We hope to welcome you back for another amazing stay.

10/10 Excelente

ANDREAS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Street food trip
Utmerket! Nærhet til kollektivtrafikk LRT/MRT gangavstand til Petronas towers og shopping malls
Se hospedó 3 noches en octubre de 2023
Respuesta de Element Kuala Lumpur, el 1 nov. 2023
Dear ANDREAS, thank you for the perfect ratings and for the great review. We are delighted to know that you benefited out of our strategic location. Hope to welcome you back soon.

10/10 Excelente

Hakim Bin Rawi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed the stay, staff were friendly and helpful!
Se hospedó 2 noches en octubre de 2023
Respuesta de Element Kuala Lumpur, el 1 nov. 2023
Dear Hakim Bin Rawi, thank you for the perfect ratings and for the great review. We are delighted to know that you had an enjoyable stay with us. Hope to welcome you back soon.

10/10 Excelente

SIWOO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 14 noches en octubre de 2023
Respuesta de Element Kuala Lumpur, el 28 oct. 2023
Dear SIWOO, thank you for taking the time to rate us and for giving us a perfect ratings. We are delighted to know that you have enjoyed your stay with us and hope to welcome you back in the near future.

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Helpful staff and conviently located
Se hospedó 6 noches en octubre de 2023
Respuesta de Element Kuala Lumpur, el 22 oct. 2023
Hi Thomas, thank you for choosing to stay with us and for taking the time to write us a review. We are delighted to know that you enjoyed your stay. Hope to welcome you back in the near future

10/10 Excelente

Olivier

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent séjour.
Très bon hôtel à proximité des Petronas (5min à pied). La piscine intérieure d'eau de mer située au 40ème étage est un plus surtout lorsque le temps extérieur est orageux. Personnels à l'écoute et plus que serviable. Grande chambre très propre et calme. Petit déjeuner copieux et à thème .
Se hospedó 2 noches en octubre de 2023
Respuesta de Element Kuala Lumpur, el 22 oct. 2023
Dear Olivier, thank you for choosing to stay with us and for taking the time to write us a review. We are delighted to know that you enjoyed your stay. Hope to welcome you back in the near future

10/10 Excelente

TIANCI

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
住宿环境不错,交通便利
Se hospedó 3 noches en octubre de 2023
Respuesta de Element Kuala Lumpur, el 22 oct. 2023
Hi TIANCI, thank you for choosing to stay with us and for taking the time to write us a review. We are delighted to know that you enjoyed your stay. Hope to welcome you back in the near future.

8/10 Bueno

Grant, Tracy

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Nice hotel. Clean and classy.Nice pool. Room service food was solid. Only thing is service was just okay. I didn’t feel helped or overly welcome. Staff didn’t seem to make a conscious effort to service you. Not saying that they were bad but expected better to match the hotel’s elegance.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Element Kuala Lumpur, el 13 oct. 2023
Dear Grant, thank you for taking the time to write us a review and for the generous ratings. We take note of your feedback regarding our service and surely will ponder on this for improvements. We hope you would visit us again in the near future.

10/10 Excelente

Annamaria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Stay at the Element!
I loved my stay at the Element! The staff was so friendly and helpful; the breakfast buffet was delicious. My room was very comfortable and spacious, and I LOVED the gym! I will be staying at the hotel when I return to KL.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Element Kuala Lumpur, el 11 oct. 2023
Dear Annamaria, thank you for leaving us a lovely review and for the perfect ratings. It brings us so much joy to know that you have loved your stay with us. We are more than happy to welcome you back for another lovely stay in the future.

8/10 Bueno

Jan-Anders

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Element Kuala Lumpur, el 11 oct. 2023
Dear Jan-Anders, thank you for taking the time to rate us and for the generous ratings. We hope to welcome you back in the near future.

10/10 Excelente

Holly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice hotel, in a great location. You've got 2 rapid rail stations very close by to pick from for easy transport around KL. There's plenty of restaurants, convenience shops and shopping malls within walking distance. I didn't realise the hotel was so high up so (41st floor and up)! Great views. Staff were great and helpful when they could be. I had a slight issue with trying to get through to the reception a couple of nights to order room service but this was perhaps due to a few busy periods. Free coffee every day! Buffet breakfast is great. Pool is lovely and recommended going for a swim late evening to see the city lit up at night. I didn't use the gym but I walked in and it looked very clean. Laundry room is very handy so you can do your own washing, and very cheap (they supply the detergent). Overall this is a lovely, clean and safe hotel and I recommend staying here.
Se hospedó 6 noches en septiembre de 2023
Respuesta de Element Kuala Lumpur, el 11 oct. 2023
Dear Holly, thank you very much for taking the time to leave us feedback and for the perfect ratings. We are delighted that you enjoyed your stay with us and benefited from our strategic location. We apologize for the delay in receiving your call as you have stated it was due to the high call volume during the period hence the delay but we thank you as well for this feedback. We hope to welcome you back if your travel ever brings you back in the area for another perfect stay

10/10 Excelente

god

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was excellent. Clean, ample space and microwave included. Comfy bed. Good size washroom.
Se hospedó 2 noches en octubre de 2023
Respuesta de Nurul Hidayah, el 9 oct. 2023
Dear god, thank you for choosing to stay with us and we appreciate that you shared your stay experience with us. As Element is a select longer stay brand, all of our rooms are equipped with basic necessities such as microwave and kettle. We hope you had a comfortable night on our Heavenly Bed and look forward to welcoming you back.

10/10 Excelente

David

Se hospedó 3 noches en octubre de 2023
Respuesta de Element Kuala Lumpur, el 29 oct. 2023
Dear David, thank you for the excellent ratings and we hope to welcome you back in the near future.

8/10 Bueno

Kah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Element Kuala Lumpur, el 25 sept. 2023
Dear Kah, thank you for the generous ratings. We hope to welcome you back in the near future.

10/10 Excelente

GARIKAI

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Travelled with family and stayed in the 2 Bedroom Executive suite—city view —spectacular sunset, night view of the city and Petronas Twin Towers. The food was excellent, and the staff were respectful and always available to assist.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Element Kuala Lumpur, el 19 sept. 2023
Dear GARIKAI, thank you very much for leaving us a lovely review and for the perfect ratings. We are delighted to know you had a relaxing and rejuvenating stay. We hope to welcome you back for another perfect stay.