Thank you for taking a moment to leave a review, Jepson. The staff and I at the RED ROOF INN WASHINGTON DC - LANHAM were disappointed to see your 1/5 score following your stay. You indicated that the cleanliness of our hotel dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours,Sharma Red Roof Management RediResponse Specialist

Hello Bryan,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Rest assured that we will address these concerns with our team to ensure a more enjoyable experience for our future guests. Thank you for bringing this to our attention.

Hello Cesar,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We appreciate you taking the time to share your experience.

Hello Maria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WASHINGTON DC - LANHAM and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Hello Henry,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

Hello Jose,Thank you so much for the incredible rating. We look forward to your next visit.

Hello Gloribel,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Washington DC - Lanham. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Pedro,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello Marvin, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made. I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

Hello Blanca, We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

Hello Jose,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

On behalf of our entire staff thank you for staying with us and for rating your stay.,

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope to see you again in the future. Thank you for your valuable business.

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

I am so disappointed that we miss mark Please accept my apology.

Hello Levan, We are sorry to hear that your experience did not meet expectations. Your feedback is valuable to us, please feel free to reach out to us directly to address any issues.

Hello Donald, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WASHINGTON DC - LANHAM and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Miranda,We appreciate your feedback on our affordable hotel and friendly staff. We aim to provide efficient service, including prompt check-out times. We apologize for any inconvenience with the key access and will share your experience with the team for future improvements.

Hello Luis, Thank you for telling us about your stay at the Red Roof Inn Washington DC - Lanham. I am disappointed you had a less than satisfactory experience, prompting your 1/5 score. The situation you described regrading the rude staff, the lack of cleanliness and all the other concerns mentioned are truly regrettable. I am very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, Olivia. Red Roof Management RediResponse Specialist

Hello Adesua, We're sorry to hear about your experience. Guest feedback is important to us, and we will address this matter with the team to ensure excellent service for all our guests. Thank you for bringing this to our attention and we appreciate your understanding.

Hello Macleana,We appreciate your feedback and will share it with our team for improvement. Thank you for bringing this to our attention.

Hello John,We are thrilled to hear that you had an exceptional experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic stay!

Hello Hassan, The staff at the Red Roof Inn Washington DC - Lanham and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Desmond. The staff and I at the Red Roof Inn Washington DC - Lanham appreciate your 5/5 score following your stay. I am thrilled that you liked our services. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Kole, We're thrilled to hear that you enjoyed the nearby markets during your stay. Exploring the local area is always a fantastic way to immerse yourself in the culture and flavors of the destination. We hope you had a wonderful time discovering all the unique offerings just steps away from our hotel.

Dear Cris,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WASHINGTON DC - LANHAM. We apologize if enough towels weren't provided for you, however, we are happy to know that the staff was amazing and you were pleased with the pet stay free policy. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely, Red Roof Management

Hello Enes, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WASHINGTON DC - LANHAM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Hello Julius,Thank you for choosing our hotel for your recent stay. We appreciate your loyalty and are glad to hear that you plan on staying with us again. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back in the near future.

Hello Kiandra,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay and found our manager to be helpful and communicative. We would love to have you back as our guest again soon.

Hello Senchal, We apologize for any inconvenience during your stay. We kindly ask that you reach out to our hotel directly so that we may address any concerns you may have had. Your satisfaction is our top priority.

Hello Lashawn, We're sorry to hear that your experience at our hotel did not meet your expectations. Please reach out to us directly so that we can address any specific concerns you may have had. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.

Hello Alora,We apologize for any inconvenience you may have experienced during your stay with us. Please do not hesitate to reach out to our hotel directly so that we can address any concerns or issues you may have encountered. Your satisfaction is of utmost importance to us and we would appreciate the opportunity to make it right.

Hello Hayley, We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we are grateful for your kind rating. We hope to have the pleasure of welcoming you back in the future.

Hello Dhana,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We take cleanliness and guest satisfaction seriously, and we will address the issues you mentioned with our housekeeping team. We appreciate your comments regarding our front desk staff and will review this internally for improvement. Your feedback is important to us and helps us to continually enhance our guest experience.

Hello Tondra,Tthank you for taking the time to leave a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay with us so much. We strive to provide exceptional experiences to all our guests and we are glad that we exceeded your expectations. If you have any future travel plans, we would be delighted to welcome you back to our hotel.

Hello Kayla, We're sorry to learn that your experience at our hotel did not meet your expectations. We encourage you to reach out to our team directly so that we can address any concerns you may have had during your stay. We value your feedback and appreciate the opportunity to improve.

Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by not being able to check in early. As for the issue with neighboring guests, we appreciate you bringing it to our attention. We will address this matter with our team to ensure it doesn't happen again. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.

We have contacted pest control and are awaiting response . Regarding their evaluation of the room . We will strive to win your patronage back .