林达尔因弗內斯旅游套票 | 林达尔因弗內斯机票+酒店优惠低至 4 折

I booked Abode Manchester more than a month in advance, and one of the main reasons I chose this hotel was because it was clearly stated that the rooms had air conditioning. However, when I arrived, I was told that the air conditioning was broken in all rooms throughout the hotel. At first, I thought I could manage by opening a window to get some ventilation — but to my surprise, the windows could not be opened at all. I called the front desk for help, and the manager eventually confirmed that the windows were designed not to open. Their only solution was to provide an extra fan. While the fan looked nice, it was far too weak to make a difference. To make things worse, the ceiling light bulbs gave off heat, making the room even more uncomfortable. With the heatwave going on during our stay, the room remained extremely hot and stuffy, even past midnight. It was impossible to sleep — even without wearing any clothes, I was sweating constantly. Honestly, if the air conditioning wasn’t working, that’s understandable — but why weren’t we notified in advance? A simple message would have allowed us to cancel and find somewhere else to stay. Not informing guests and still advertising rooms as air-conditioned feels misleading, if not deceptive. Very disappointed with this experience.

Staff were amazing and helpful, very kind and allowed me to upgrade to a suite as I was there for a special occasion. The hotel itself is beautiful and I love the decor however a downside was no room service and their QR code has not been updated to the new downstairs restaurant TYGA. Also housekeeping did not make the bed during my stay of 3 nights (1 day I put a do not disturb sign) which isn’t what I’m used to. Overall a good experience but there could be some things made better.

Good location and very comfortable room, breakfast is not buffet but not bad. Gym room is free to enter 24/7, very nice.