Servicio de la propiedad

Opiniones de Holiday Inn Longview - North, an IHG Hotel

3 out of 5
Holiday Inn Longview - North, an IHG Hotel
300 Tuttle Cir, Longview, TX

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 287 de 424 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 93 de 424 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 424 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 424 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 424 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Diana

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en noviembre de 2021
Respuesta de Nikki C., el 1 mar. 2022
Thank you for staying with us at the Holiday Inn Longview North. We appreciate your feedback and we hope to see you the next time you visit Longview.

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en octubre de 2020
Respuesta de Nikki GM, el 16 nov. 2020
Thank you so much for being a guest with us at the Holiday Inn Longview North and for taking the time to give us your feedback. I am so glad to see that your stay has been a great experience. We hope to see you again very soon!

8/10 Bueno

Francisco

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Es hotel excelente, limpio. Pero la atención en recepción pésima, las dos personas que estaban ahí no sabían lo que hacían Tardaron demasiado tiempo para hacer check-in. Y al final volvieron a cobrar en mi tarjeta el precio del cuarto el cual ya había pagado en la hotel app.
Se hospedó 1 noche en marzo de 2020
Respuesta de Sam Cooper, el 31 mar. 2020
Thank you so much for taking the time to share your experience and letting us know about where we can improve! We will share this information with our team. We truly appreciate you staying with us and hope to see you again soon!

6/10 Aceptable

Efren

Le gustó: Limpieza y servicio y personal
Walls are thin… you can hear neighbor’s conversations and we were above event center and could hear crowd noise and Bingo game
Se hospedó 2 noches en mayo de 2024
Respuesta de Nikki GM, el 20 may. 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Accommodating staff and comfortable room
Se hospedó 1 noche en mayo de 2024
Respuesta de Nikki GM, el 3 may. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Didi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
F friendly staff, and clean location.
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 28 abr. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 Malo

Misty

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 28 abr. 2024
Every effort was made to accommodate your requests for a specific Room Type, but we were unable to guarantee your request as your requested Room Type was unavailable during your stay. You purchased a Common Standard Room with the Request for a King Bed for a discount. You were assigned a standard Double Queen as you purchased a standard room. We also made Expedia aware of your language to our staff when we attempted to resolve your issue. In the future we encourage you to select the specific room type you prefer for a nominal fee.

10/10 Excelente

sahra

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoy my stays at this Holliday inn all the times. Rooms are clean and large and the staff is helpful and nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 28 abr. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

sahra

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have stayed at other hotels in Longview while visiting friends and families, and I can say Holliday inn North is by far the best experience I’ve had. The rooms are clean and staff is nice and w
Se hospedó 1 noche en abril de 2024
Respuesta de Nikki GM, el 19 abr. 2024
Your kind words about our hospitality team mean a lot to us. It is heartwarming to know that we were able to make your stay enjoyable and comfortable. Our staff works tirelessly to ensure that every guest feels welcome, so it’s great to see their efforts have paid off.

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly
Se hospedó 2 noches en abril de 2024
Respuesta de Nikki GM, el 15 abr. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Margaret, Reno

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Nikki GM, el 15 abr. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Zachary

Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 28 abr. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Amanda

Viaje familiar
Le gustó: Condiciones de la propiedad
Nice clean property
Se hospedó 1 noche en marzo de 2024
Respuesta de Nikki GM, el 4 abr. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Trina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly. Great service.
Se hospedó 1 noche en abril de 2024
Respuesta de Nikki GM, el 4 abr. 2024
Your kind words about our hospitality team mean a lot to us. It is heartwarming to know that we were able to make your stay enjoyable and comfortable. Our staff works tirelessly to ensure that every guest feels welcome, so it’s great to see their efforts have paid off.

6/10 Aceptable

Kelsi

Se hospedó 1 noche en marzo de 2024
Respuesta de Nikki GM, el 19 abr. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Whitney

Le gustó: Limpieza y servicio y personal
Very comfortable beds!
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 24 mar. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The breakfast was not tasty. The scrambled eggs taste like microwave cooked. Several things were not marked so you had to hunt to find anything. Thesausage was way over cooked and very dry. The bacon was overcooked. The fruit was excellent.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nikki GM, el 22 mar. 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

10/10 Excelente

LaShanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was so amazed at how nice and clean it was. The staff was amazing. I'll definitely be going back to stay when I'm in the area. Very nice place to stay.
Se hospedó 4 noches en marzo de 2024
Respuesta de Nikki GM, el 19 mar. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Lindsey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Nikki GM, el 19 mar. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

6/10 Aceptable

Efren

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
I was charged $10 for breakfast and they offered a free breakfast. If it wasn’t free then nobody asked for our tickets. Walls in rooms are paper thin. Could hear every sound our neighbors made - snoring, coughing, talking, alarm
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 18 mar. 2024
As a full-service Holiday Inn we do not offer a free Breakfast. Your breakfast was purchased along with your rate. Typically these are collected as you mentioned when ordering from our Menu or collected in the Buffet area. We will investigate the issue with our Server not collecting your Breakfast Voucher during your visit to the Lambortini Bar & Grill. We apologize about the noise issue that you've reported & will investigate this room for any sound issues & speak to our techinition about any corrections that may occur due to you experience.Thanks for staying with as always & we hope that your next stay with us is much more pleasant.

10/10 Excelente

Luke

Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 8 abr. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Denise

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Nikki GM, el 4 mar. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

6/10 Aceptable

maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Construction going on in the hotel and had to use the service elevator. It was a significant walk out of our way to get to our room. Also, the night before we left the hot water went out in our room. Made for extremely cold showers that night and in the morning. Staff was not interested in our issue.
Se hospedó 2 noches en febrero de 2024
Respuesta de Nikki GM, el 26 feb. 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

8/10 Bueno

Jessica

Se hospedó 1 noche en febrero de 2024
Respuesta de Nikki GM, el 22 mar. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Janie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent serice and nice and quiet
Se hospedó 1 noche en febrero de 2024
Respuesta de Nikki GM, el 21 feb. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Nikki GM, el 21 feb. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is not a high-priced luxury property, but it has a lot of bang for the buck. The staff was really good, and the one thing that really impressed me was the breakfast. Since the COVID craziness hit, a lot of hotels have cut corners on the breakfast, but this place had a really good one. Eggs, bacon, sausage, gravy, biscuits, and a lot of other choices. Really a worthwhile stay. The facility wasn't recently renovated, but was perfectly fine, and I was very pleased with my experience overall. I would stay there again for sure.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nikki GM, el 14 feb. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff. Property is clean, comfortable, and convenient.
Se hospedó 5 noches en enero de 2024
Respuesta de Nikki GM, el 14 feb. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Roger

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Nikki GM, el 25 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

michael

Se hospedó 1 noche en enero de 2024
Respuesta de Nikki GM, el 25 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thank You
Amazing Team
Se hospedó 1 noche en enero de 2024
Respuesta de Nikki GM, el 25 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Amanda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in was easy and the guy was great! Definitely recommend this hotel!
Se hospedó 1 noche en enero de 2024
Respuesta de Nikki GM, el 25 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Jeff

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff. Check in was a breeze. Only complaint is no towel hangers in bathroom
Se hospedó 3 noches en enero de 2024
Respuesta de Nikki GM, el 17 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Dana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Nikki GM, el 11 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Glen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, nicely decorated, friendly staff. Only thing I didn't like is that there were no USB ports in the room, just normal plugs.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nikki GM, el 11 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Stephen

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Such an awesome stay as always. Holiday inn has always been my favorite, since the 70’s. This particular is perfectly located. I love it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nikki GM, el 11 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nikki GM, el 11 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

Brian

Se hospedó 1 noche en diciembre de 2023
Respuesta de Nikki GM, el 17 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

William

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were all very welcoming! The breakfast was good and the night time bar staff were very friendly. It is located walking distance to Papasitas Mexican restaurant which was nice as well. 10/10 and we will be staying here every time we come to Longview.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nikki GM, el 11 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

David

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Nikki GM, el 11 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 Excelente

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nikki GM, el 11 ene. 2024
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

6/10 Aceptable

Mechelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Our stay over all was somewhat poor
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nikki GM, el 11 ene. 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

2/10 Terrible

jamie

Viaje en grupo, Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Elevator not working, bad smell on the hallways
Se hospedó 2 noches en noviembre de 2023
Respuesta de Management, el 19 nov. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

10/10 Excelente

Samantha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfy bed!
I was working long days while le in town and really appreciated the comfort of the beds. I got a great night’s sleep.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Management, el 18 nov. 2023
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

LaDetra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Johnathan was very helpful. He made the check-in process go smoothly.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management, el 18 nov. 2023
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nikki GM, el 15 nov. 2023
Your kind words about our hospitality team mean a lot to us. It is heartwarming to know that we were able to make your stay enjoyable and comfortable. Our staff works tirelessly to ensure that every guest feels welcome, so it’s great to see their efforts have paid off.

10/10 Excelente

Samantha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The young man that checked me in was awesome!!! Such a nice fella. Thanks Johnathan
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management, el 5 nov. 2023
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management, el 5 nov. 2023
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Theodora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Heel fijn hotel met vriendelijk personeel. We hadden a la carte ontbijt en dat was heerlijk
Se hospedó 2 noches en octubre de 2023
Respuesta de Beheer, el 5 nov. 2023
Weet dat uw feedback uiterst waardevol voor ons is. We gebruiken feedback, zoals die van u, om voortdurend wijzigingen aan te brengen in ons merk om de gastervaring te verbeteren. Wij hopen dat u ons in de toekomst de kans wilt geven u weer van dienst te mogen zijn.

10/10 Excelente

Marisol

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was in the center of Longview. Mall was a street down and surrounded by convenient locations.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nikki GM, el 1 nov. 2023
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!