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Opiniones de Econo Lodge Louisville Airport

2 out of 5
Econo Lodge Louisville Airport
6109 Preston Hwy, Louisville, KY

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 44 de 250 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 77 de 250 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 54 de 250 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 250 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 250 opiniones" "

7.2/10

Limpieza

7.2/10

Servicio y personal

5.8/10

Servicios

6.8/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Blanca M

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022
Respuesta de JAy, el 30 sept. 2022
Dear Happy Guest,Thank you so much to see a nice review. It is pleasure to see you again in our hotels. we appreciate your business. Sincerely,Jay PatelGeneral ManagerEcono Lodge Airport

8/10 Bueno

Blanca M

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena
Como todos los meses muy bien . Fabiola la chica que trabaja en los cuartos muy Bella persona y su servicio excelente
Se hospedó 2 noches en mayo de 2021
Respuesta de Jay, el 31 may. 2021
Dear Happy Customer, Thank you for taking a time to write a review. We appreciate your honest opinions about our housekeeper fabiola. we will hosting you in near future. Sincerely, Jay Patel General Manager Econo Lodge Airport, Louisville-KY

8/10 Bueno

Blanca M

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2020
Respuesta de Jay, el 20 nov. 2020
Happy Customer, It is nice to see such a great review. Our team will work very hard to make sure each guest has the best stay. we appreciate your business. we seeing you soon. Sincerely, Jay Patel General Manager

8/10 Bueno

Blanca M

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2020
Respuesta de Jay, el 20 nov. 2020
Happy Customer, It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Jay Patel General Manager

8/10 Bueno

Blanca M

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
Siempre me quedó en este hotel es bastante bueno y la chica India que está en la recepción en la noche es muy amable no recuerdo su nombre y Fabiola la chica de limpieza es súper especial y servicial .
Se hospedó 2 noches en septiembre de 2019
Respuesta de Jay Patel, el 25 sept. 2019
Dear Happy Guest, Thank you for taking the time to write a review. It is so nice to give good word about our front desk and housekeeper staff. It is our pleaser to see such nice customer like you. We always welcome you as our special guest. Once again we appreciate your business. we will be looking forward to seeing you soon. Sincerely, Jay Patel General Manager Econo Lodge Airport

10/10 Excelente

Blanca M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel y servicio
Esta bien cerca del aeropuerto es tranquilo, seguro, y personal muy amable, todos los meses por trabajo nos quedamos aquí y es muy buena experiencia. Lo recomiendo .
Se hospedó 2 noches en enero de 2019
Respuesta de Jay PAtel, el 31 ene. 2019
Dear guest, Thank you for taking time to response reviews. It is so nice to have all 10 score. it will give motivation to our team do good job. Thank you, we will see you soon in future. Sincerely, Jay Patel General Manager Econo lodge Airport-Louisville, ky

8/10 Bueno

Blanca M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo bastante bien para el precio solo deben poner carritos para llevar equipajes a los cuartos . Por lo demás excelente
Se hospedó 2 noches en diciembre de 2018
Respuesta de JAy, el 1 ene. 2019
Dear guest, Thank you for take in time to write a reviews. we will looking forward to see you soon in future. Sincerely, Jay Patel Econo Lodge Airport - Louisville, KY

10/10 Excelente

Blanca M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena experiencia
Para el precio lo veo muy bien solo le pondria carritos para llevar las maletas a la habitación . Llevo varios meses quedandome en el mismo hotel está bueno
Se hospedó 2 noches en noviembre de 2018
Respuesta de jay, el 1 ene. 2019
Dear guest, It is very pleasant to see such nice reviews. we will see you soon in future. Sincerely, Jay Patel Econo Lodge Airport

4/10 Malo

Sheri

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Outdated. Dingy. No elevator. Staff was nice and attentive
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Brian

Viaje familiar
Le gustó: Limpieza y servicio y personal
The room was clean, inside was quiet, beds were comfortable. The gentleman yelling at the Ford Mustang was odd but couldn’t hear him once inside. He was hard to avoid due to the small parking lot. All told would stay here again.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Marcos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fine
Se hospedó 4 noches en diciembre de 2023
Respuesta de jay Patel, el 29 feb. 2024
DERA HAPPY GUESTTHANK YOU FOR SHARING YOUR OPENION. WE APPRICIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU SOON IN NEAR FUTURE.SINCERELY,

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fine stay.
Stay was fine. Can't say I'm excited about the breakfast options. But it was clean and comfortable and the price and service were right.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice for the money.
Stay was what we were expecting. Nice, but no frills. The jacuzzi was nice. Not enough blankets on the beds.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en octubre de 2023

4/10 Malo

Patricia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Alician

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was extremely filthy and when I tried to get a room that didn’t smell like cigarette smoke the front desk person didn’t want to be accommodating. Then when he finally did switch rooms there were stains on all the furniture. Checked in and checked out the same day.
Se hospedó 2 noches en septiembre de 2023
Respuesta de JAY PATEL, el 21 sept. 2023
DEAR SIR ,SORRY FOR ANY INCOVIENCE, WE TRY FOUR DIFFERANT ROOM BUT STILL REFUSE TO STAY. ROOM AR GOOD BUT GUEST DON'T WANT TO ACCEPT.

4/10 Malo

Julie

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Margaret, Gwynn Oak

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Cory

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was wonderful.
Se hospedó 4 noches en mayo de 2023

4/10 Malo

Jason

Viaje con mascota, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wasn't much in liked, The room was dirty, the tub had a ring around it, the sheets were dingy and the smoke alarm needed new batteries. When we told them that the floor wasn't swept, They just simply slid the dresser over the dirt. WE WILL MEVER STAY THERE AGAIN... NEVER!!!!!
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly, very helpful in getting what I needed when I did. If you’re looking for a quick stay and don’t want to pay outrages prices, this is the place. Very clean and well taken care of.
Se hospedó 2 noches en marzo de 2023
Respuesta de Jay, el 31 mar. 2023
Happy Customer,thank you for taking a time to write a review. It is so nice to see such great reviews. We will share with our wonderful team so they can do their best for each coming guest. Once again we appreciate your business and looking forward to seeing you soon in near future.Sicerely,Jay PAtelGeneral ManagerEcono Lodge airport

2/10 Terrible

Tanesha

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel Manager was Rude and Disrespectful, yelling and loud mouthing out in front of at least 4 customers. Did stay because she said she was calling the Police on me and my Husband. So we didn’t Stay but she still Charged me for the 1st Might which was March 16,2023 but I Reserved it for March 17,2023. I was so upset with her Rudeness and being Disrespectful to me an I am from out of time. I feel I was treated Wrongfully.
Se hospedó 3 noches en marzo de 2023

2/10 Terrible

Erica

Se hospedó 1 noche en febrero de 2023
Respuesta de Jay, el 31 mar. 2023
Dera guest,Thank you for taking a time to write a review. we see our score are very low. please give us more detail so we can do our best. Please give us another opportunity so we can make your stay great.Sincerely,Jay PatelGeneral ManagerEcono Lodge Airport

6/10 Aceptable

Walter

8/10 Bueno

Demetrius

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hot tub was nice
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Michael E

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2022
Respuesta de Jay , el 29 nov. 2022
Dera Happy Guest,it is nice to see you stay was a great. Please give us more detail about your stay so we can do better for your stay. We appreciate your business and looking forward to seeing you soon in near future.Sincerely,Jay patelGeneral MangerEcono Lodge Airport

6/10 Aceptable

Amber

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Festival
Came for LTL festival. The owner puts a lot of effort into keeping the hotel clean and keeps repairs up to date. Quiet and convenient to the Expo Center. Plenty of places to eat near by. Staff was friendly. NOTE: you will play musical chairs with the parking:)
Se hospedó 4 noches en septiembre de 2022
Respuesta de jay, el 30 sept. 2022
Dear Happy Customer,It is so nice to see our guests have a great stay. we will make sure all our team members will see this proud guest experience. we will do our best to make sure each guest's stay was wonderful. Once again we appreciate your business and look forward to hosting you soon in near future.Sincerely,Jay PatelGeneral Manager

8/10 Bueno

Herbert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

4/10 Malo

Lauren

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I feel terrible to leave a bad review because the staff was so kind. That was the only positive of our stay however. We stayed for two nights for a festival in town and weren’t expecting the Ritz, just needed a comfy place to sleep. When we got back after a long day, we peeled back the sheets the find a maggot on the pillow. I was horrified and the hotel employee was super apologetic but because the hotel was sold out there was nothing more he could do for us than change the pillow case. The entire bed and all of the linens were damp from the air conditioner. We were then kept up from all of the people entering the hotel all night as well as the jerk who pulled into the abandoned liquor store directly outside of our bedroom window and bumped their subwoofers from 2-3 am. The next morning I tried to get coffee from the complimentary breakfast bar, but instead got a cup full of thick sludge and had to find a nearby gas station instead. The parking lot was full of cars who had presumably driven back drunk from the festival and smashed into each other because of how small and tight the lot is. The second night was uneventful and we were able to sleep. The location was decent as far as proximity to the expo center. It was an $11 Uber to get there. Overall, was not the greatest hotel experience and we will be finding somewhere else next time we are in town.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Jay, el 29 oct. 2022
Dear Guest,Thank you for taking time to write a review. We are very sorry that your stay was not great as you aspect. We will make sure our housekeeping team will looking for that and correct immediately. Sorry for inconvenience.Sincerely,Jay PatelGeneral Manager

2/10 Terrible

Emily

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel room was barely furnished. The air system clearly was full of mold as both my partner and I fell ill afterwards; we even left a day early. The room felt moist and there were fingerprints on the walls and ceilings.
Se hospedó 6 noches en julio de 2022
Respuesta de Jay Patel, el 1 ago. 2022
Dear guest, Thank you taking a time to write a review. we are sorry that your stay was not great as you aspect. Pleas give us other opertunity so we can make you happy stay. Sincerely, Jay Patel General Manager

6/10 Aceptable

Allen

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Not to bad
Se hospedó 1 noche en junio de 2022
Respuesta de JAy, el 28 jun. 2022
Dera guest, thank you for your responses. we see good score but please give us more detail so we can serve better in all our guest. we appreciate your business and looking forward to seeing you soon in near future. Sincerely, Jay Patel General Manager

2/10 Terrible

Abdel kareem Mohammad

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Barely any parking, if you have a truck it’s hard to find decent spot. I had a trailer and didn’t pay attention when I booked in a hurry. But I did back up my trailer and it was out of the way and only took two spots which I booked room for 2. They made me unhook it and park individually, called me after to tell me I have to unhook it or park it outside of the motel, very rude. Hotel room smelled weird as soon as we came in, AC takes forever to cool the room even though it’s on all day, BREAKFAST was like 4 items you can eat (waffles, bagels, cupcakes and cereal. No elevator and honestly it was a mistake booking at this place and I travel a lot. Oh and they didn’t clean the room we had to remind them to clean and make the beds.
Se hospedó 3 noches en junio de 2022
Respuesta de Jay, el 28 jun. 2022
Dear guest, Thank you for taking time to write a review. We see your stay was no good as you accept. We have limited parking but if you have trailer with you please call us before arrival we will make sure that we accommodate or not. we try our best to make guest happy but sometime very difficult. once again thak for your business. Sincerely, Jay Patel General Manager

8/10 Bueno

Stephanie

Viaje de negocios
Le gustó: Limpieza
Just ok
It was just ok. I appreciated the fridge in our room but there was no coffee maker. The room was very clean. And everything was in working condition. The free breakfast was minimal.
Se hospedó 2 noches en junio de 2022
Respuesta de JAy, el 28 jun. 2022
Dear Happy Guest, It is nice to see your response. we see you like our clean comfort room and refrigerator. we have 24 hrs. coffee in lobby. We do see your suggestion about in-room coffee but there is limited space we have but it is great to have in-room. we appreciate your business and looking forward to seeing you soon in near future. Sincerely, Jay Patel General Manager

2/10 Terrible

Jennifer

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Donte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Jay Patel, el 3 jun. 2022
Dera Happy Customer, I am so pleased to see such great review. I am glad you like our service and facilities. I will share this review with our team so they will do there best for our guest. We appreciate your business and looking forward to seeing you soon in near future. Sincerely

8/10 Bueno

Shannon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was clean and convenient.
Se hospedó 1 noche en mayo de 2022
Respuesta de Jay Patel, el 3 jun. 2022
Dear Happy Customer, It is so nice to see such a great review. I am glad you like our clean service and facilities. we appreciate your business. see you soon in your next trip. Sincerely,

6/10 Aceptable

Jessica

No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2022

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This hotel was fine. It wasn't near the airport.
Se hospedó 1 noche en abril de 2022
Respuesta de Jay, el 26 abr. 2022
Dear Happy Guest, It is nice to see such great review. we glad you like our facilities and location. we appreciate your business and looking forward to hosting you in near future. Sincerely, Jay Patel General Manager

8/10 Bueno

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Jay Patel, el 1 feb. 2022
Dear Happy Guest, It's so nice to see such a great score. Please give more detail in the future so we can do much better for all our future guests. We Appreciate your business and look forward to hosting you in near future. Sincerely, Jay Patel, General manager Econo lodge Airport

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not what i expected
Paper thin walls. Paint peeling/ bubbling in bathroom. Not worth the price i paid for a night
Se hospedó 1 noche en diciembre de 2021
Respuesta de Jay Patel, el 1 feb. 2022
Dear Guest, Thank you for taking the time to write a review. We are very sorry that your stay was not great. please give us another opportunity so we can make a wonderful stay. Once again we appreciate your business. Sincerely, Jay Patel General Manager Econo Lodge Airport

6/10 Aceptable

Christopher

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza
No le gustó: Servicios
Overall this is not a bad hotel. It is tucked away just enough that it does not seem to be effected by the environment it is surrounded by. The area around it is not that nice and appears to be very depressed with a good amount of police activity. If you stay here, just be aware of your surroundings. Our stay was quiet and uninterrupted. We had our service dogs with us because when we booked this, the site said they accepted dogs however they do not. The owner forced us to show documentation that they are service animals and we had to pay them a dog fee of $15 a night for each dog for our 3 night stay so we paid an extra $90 to have our service dogs stay with us. The site also says they have a continental breakfast. Although the equipment is there for breakfast, they do not provide anything. Its cheap, clean and quiet. Not mad about my stay, just not impressed.
Se hospedó 3 noches en octubre de 2021

6/10 Aceptable

Avery

Viaje en grupo
No le gustó: Limpieza
I had my vehicle broken in and some tools were stolen.
Se hospedó 3 noches en agosto de 2021
Respuesta de Jay Patel, el 31 ago. 2021
Dear Guest, It was so sorry to see that happened in your car we try our best to make sure each guest has a happy stay. Sorry for any inconvenience and looking forward to seeing you soon in near future. Sincerely,

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not sure why they wanted a cash deposit in addition to my credit card.
Se hospedó 1 noche en julio de 2021
Respuesta de Jay Patel, el 31 ago. 2021
Dear Happy Customer, Thank you for taking the time to write a review. it nice to see you like overal stay only issue with deposits but it is refundable. Let's know your next stay we will make sure it will address proper. Sincerely,

4/10 Malo

Tracy

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Will not stay again.
The bed was broken down and not comfortable. The room was very hot when we got there. And it was 90 out side took for ever to cool down. Had to crank up the fridge for my husbands insulin. Breakfast was coffee and granola bars. Not a very romantic weekend getaway. Left a day early because was done with it.
Se hospedó 3 noches en junio de 2021
Respuesta de Jay Patel , el 30 jun. 2021
Dear guest Sorry to said but we don’t find you in our property. So please remove this comment

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 4 noches en junio de 2021

10/10 Excelente

Kris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Jay, el 22 jun. 2021
Dear happy customer It’s nice to see such great review. We will share this review with our team. Once again we appreciate your business and looking forward to seeing you soon. Sincerely Jay Patel General manager

10/10 Excelente

Roberta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021
Respuesta de Jay Patel , el 22 jun. 2021
Dear happy customer Pleasure to see such great review. Our team will make sure everyone has nice and comfortable stay. We appreciate your honest feedback and looking forward to seeing you soon in near future. Sincerely Jay Patel General manager