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Opiniones de Country Inn & Suites by Radisson, Lubbock Southwest, TX

2.5 out of 5
Country Inn & Suites by Radisson, Lubbock Southwest, TX
6225 62nd Street, Lubbock, TX

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 504 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 230 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 119 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 68 de 1001 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

jose Humberto

Le gustó: Servicio y personal y condiciones de la propiedad
Todo muy bien
Se hospedó 1 noche en enero de 2024
Respuesta de Noor S. , el 9 ene. 2024
Thank you for staying with us. We greatly appreciate your feedback and can't wait to see you again!

10/10 Excelente

Beronica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy limpio
Muy bien, nomas el almuerzo poco descuido
Se hospedó 1 noche en octubre de 2022
Respuesta de Front Desk, el 29 oct. 2022
Thank you for the great rating

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en abril de 2021
Respuesta de Front Desk, el 25 abr. 2021
Thank you!

8/10 Bueno

Gertrud, El Paso

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is nice and in a good area. The sheets on the bed are sheep and the comforter also very thin. We left a day early and they would not refund us our money for one day. Expedia tried without luck.
Se hospedó 3 noches en mayo de 2024

4/10 Malo

Joe

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Nasty pool area and rooms are Hot only one vent in large room
Se hospedó 1 noche en mayo de 2024
Respuesta de Management, el 20 may. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

10/10 Excelente

Jennifer

Viaje de negocios
Quiet location, courteous staff
Se hospedó 1 noche en mayo de 2024
Respuesta de CB, el 20 may. 2024
Thank you for your feedback

10/10 Excelente

Doug

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not what I would describe as “quiet”. There were people walking noisily most of the night. Did not bother us.
Se hospedó 2 noches en mayo de 2024
Respuesta de Management, el 20 may. 2024
Thank you for your feedback. Hope to see you again

6/10 Aceptable

John, Artesia

Viaje familiar
Le gustó: Servicio y personal
People great but dirty and pillows flat as a tortilla
Se hospedó 1 noche en mayo de 2024
Respuesta de Management, el 21 may. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

10/10 Excelente

Zachary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Priscilla , el 19 may. 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

8/10 Bueno

Tammi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bed was a little hard, but all in all, it was a good stay.
Se hospedó 2 noches en mayo de 2024
Respuesta de Management, el 16 may. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

2/10 Terrible

Stephen

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Management, el 16 may. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

6/10 Aceptable

Alex

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Towels dingy white colored, floors not very clean (lots of grime), no iron in room had to ask lobby staff. Staff was really good, friendly and very helpful.
Se hospedó 2 noches en mayo de 2024
Respuesta de MA, el 12 may. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better.

10/10 Excelente

Krystal

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is awesome my kids love the pool and I love that I can sit outside by fire pit and still able to keep an eye on them. The hot tub is awesome. Rooms are comfortable. My microwave was not working and thy had a new one in and working in 10min. Front dest staff was very helpful and great care of are request. Zac at the front dest was awesome very friendly and great personality and a big help. Definitely will be going back give them 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Se hospedó 3 noches en mayo de 2024
Respuesta de Management, el 7 may. 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

10/10 Excelente

Claudia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our go to when we stay in Lubbock!
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 6 may. 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

4/10 Malo

Lela

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was fine, but the facility was dirty! The pool area and pool were dirty with no towels, and we were in the pool at 9am!!
Se hospedó 1 noche en mayo de 2024
Respuesta de MA, el 5 may. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better.

10/10 Excelente

Wendell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very restful stay. Bed was comfortable and room was exceptional spacious. The breakfast was also an extraordinary treat. Including biscuits and gravy my favorite.
Se hospedó 1 noche en abril de 2024
Respuesta de MA, el 2 may. 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

10/10 Excelente

Randy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel and friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 30 abr. 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

10/10 Excelente

Rosalva

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was nice and super clean!
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 29 abr. 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

10/10 Excelente

Arturo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Worth my stay in
Se hospedó 1 noche en abril de 2024
Respuesta de MA, el 25 abr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

2/10 Terrible

LeeAnn

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was evident upon arrival that this property was in need of help and poorly managed. The parking lot had garbage, the landscaping wasn’t maintained, trash can was overflowing, “Happy Holidays” sign was still in the entrance (in April), and the front glass was in serious need of cleaning. We stood at the desk for awhile before a lady appeared looking like she had just crawled out of bed. The entire property was dirty. When we got to our room it smelled moldy, phone didn’t work, fridge was hot, hair on toilet seat, mold in shower. Around every corner of the hotel it reeked of Fabuloso, yet nothing looked like it had been cleaned. We stayed two nights, and the floor of the elevator was never mopped. It had spills of sticky substance. The pool was cloudy, and the patio had bags of garbage covered in dirt they had been there so long. I ran around picking up trash just so that we could comfortably set out there. If you’re traveling to Lubbock, I would not recommend staying at this hotel. The photos online are decieving. There are a number of hotels in that area. Don’t make the same mistake we did, and stay at LaQuinta or Holiday Inn. I have NEVER in my 50 years seen a hotel property in more need of a deep clean and good management.
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better.

10/10 Excelente

Diana

Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 13 may. 2024
Thank you for your feedback. Hope to see you again

8/10 Bueno

Kenyatta

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean, especially the bathroom. Our only issues were the bed was a bit too firm, pillows are toddler size and flat
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 23 abr. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

10/10 Excelente

Michael

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Great accommodations and friendly people
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 22 abr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

8/10 Bueno

Ashlin

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
Very nice , but they put us in a room with a leaky window and then just gave us towels after we reported it , ( it was raining the whole time ) but overall nice property and very roomy areas
Se hospedó 2 noches en abril de 2024
Respuesta de MA, el 21 abr. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

10/10 Excelente

Melody

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very helpful, friendly staff… Very clean. I enjoyed my stay very much.
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 15 abr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

10/10 Excelente

Alexandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Looking forward to staying again
Se hospedó 4 noches en abril de 2024
Respuesta de MA, el 14 abr. 2024
Thanks for staying with us. And we look forward to seeing you again.

6/10 Aceptable

Samantha

Viaje familiar, Viaje familiar con niños
No le gustó: Condiciones de la propiedad
The room was so dirty. The sheets were all stained. Floor was filthy with all kinds of stains. The restroom floor was so dirty looks like they never mop it. Will not stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 8 abr. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, friendly service, awesome breakfast. We were promptly greeted and checked in and out efficiently.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 7 abr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Emma

Le gustó: Limpieza
Se hospedó 3 noches en abril de 2024
Respuesta de Management, el 7 abr. 2024
Thanks for staying with us. And we look forward to seeing you again.

10/10 Excelente

Gracie Ann

Se hospedó 1 noche en marzo de 2024
Respuesta de MA, el 25 abr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

10/10 Excelente

Priscilla

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always an amazing stay
Se hospedó 1 noche en abril de 2024
Respuesta de MA, el 4 abr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

10/10 Excelente

Priscilla

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is always so nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 3 abr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 3 abr. 2024
Thank you for staying with us. And we look forward to seeing you again.

10/10 Excelente

Matthew

Unbelievable great walk in shower non slip flooring. Love it, love everything about this hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de MA, el 31 mar. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Rhiannon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was the best we stayed at! The staff, the cleanliness, the amenities were all so wonderful that we are recommending our wedding guests to stay here!
Se hospedó 1 noche en marzo de 2024
Respuesta de MA, el 31 mar. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Kally

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service!
Se hospedó 1 noche en marzo de 2024
Respuesta de MA, el 31 mar. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Jermey

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was a guy who was really funny and very helpful
Se hospedó 1 noche en marzo de 2024
Respuesta de MA, el 30 mar. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Joseph

Le gustó: Limpieza y servicio y personal
The pool was the main concern on which brought my expectations down. The breakfast hands down made up for the entire stay. I enjoyed the friendly staff, cleanliness of the room and the easy check in/out service. What a pleasant stay aside from the odd looking pool
Se hospedó 1 noche en marzo de 2024
Respuesta de MA, el 30 mar. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

8/10 Bueno

Mecca

Viaje en grupo
Le gustó: Condiciones de la propiedad
Beds good, room was clean, dust pan full of dirt was in elevator. Lobby was a little tired but room was fine!
Se hospedó 1 noche en marzo de 2024
Respuesta de Priscilla , el 29 mar. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Rosalyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the price
Se hospedó 1 noche en marzo de 2024
Respuesta de MA, el 28 mar. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Carolyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only downfall was the bed was kinda hard and the pillows were very flat but besides that the stay was great. Very friendly staff
Se hospedó 2 noches en marzo de 2024
Respuesta de AR, el 27 mar. 2024
Thank you for your feedback

8/10 Bueno

Ronald

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel. Clean and quiet
Se hospedó 1 noche en marzo de 2024
Respuesta de Zachary Adams, el 24 mar. 2024
Yes we are working hard to make your experience with us a good one. Thank you for your feed back and we look forward to seeing you again.

10/10 Excelente

lisa

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Zachary Adams, el 24 mar. 2024
Thank you for your stay and were looking forward to seeing you again.

10/10 Excelente

Fernando

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything look good except there's a lot of weeds outside. Otherwise very friendly staff and very clean inside.
Se hospedó 1 noche en marzo de 2024
Respuesta de Zachary Adams, el 24 mar. 2024
We will take care of the problem in a vary quick manner. We thank you for your stay and look forward to seeing you again.

10/10 Excelente

Rick

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family and I always stay here when we visit Lubbock. We highly recommend this hotel and hope you enjoy your stay as we always do!!!
Se hospedó 2 noches en marzo de 2024
Respuesta de MA, el 23 mar. 2024
Thank you so much for your feedback. Please come and see us again. Looking forward to it.

10/10 Excelente

Kathy

Viaje familiar
Le gustó: Condiciones de la propiedad
Zach was especially welcoming and friendly!
Se hospedó 3 noches en marzo de 2024
Respuesta de Zachary Adams, el 21 mar. 2024
I thank you so much Kathy. And i thank you so much for your stay. Please, please come and see us again. Looking forward to it.

10/10 Excelente

Jose, Santa Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice rooms seemef fairly new
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 19 mar. 2024
Thank you so much for staying with us. And we look forward to seeing you again.

10/10 Excelente

Evan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to do the triple “S”. I’d go back
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 18 mar. 2024
We look forward to seeing you again.

10/10 Excelente

Elizabeth

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 18 mar. 2024
We look forward to seeing you again.

10/10 Excelente

ERIC

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The check in was quick and easy. The room was very clean. We enjoyed the breakfast. There was plenty of food.
Se hospedó 1 noche en marzo de 2024
Respuesta de Priscilla , el 16 mar. 2024
Eric, we enjoy making your stay a good one. We look forward to seeing you again.