“Elevator not working, restaurant closed due to work on the kitchen, was given a room on 2nd floor way at the end of a long hallway, but no one available to help me with my bag. Asked the desk attendant for a handicap room on the first floor (I’m 86), but they wouldn’t accommodate me because I booked & paid through Expedia. Room wasn’t maintained - bedspread was unraveled at the bottom, TV wasnt working (they did get maintenance to come fix it), bathroom wasn’t in good condition, etc etc etc. ……
“Elevator not working, restaurant closed due to work on the kitchen, was given a room on 2nd floor way at the end of a long hallway, but no one available to help me with my bag. Asked the desk attendant for a handicap room on the first floor (I’m 86), but they wouldn’t accommodate me because I booked & paid through Expedia. Room wasn’t maintained - bedspread was unraveled at the bottom, TV wasnt working (they did get maintenance to come fix it), bathroom wasn’t in good condition, etc etc etc. ……
Carol