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Opiniones de The Red House

5 out of 5
The Red House
Avenue El Yarmouk Hivernag, Marrakech

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 66 de 81 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 10 de 81 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 81 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 81 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 81 opiniones" "

9.4/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge, Lima

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel. Cómodo y acogedor
El riad es de lujo, la habitación muy espaciosa y confortable. La atención es excelente (mención especial del consierge Mohamed- super atento y servicial). El room service también excelente. La ubicación del hotel muy cercana a Medina (5 min en taxi). La zona muy tranquila con un Carrefour muy cercano (3 cuadras). Pocos sitios para comer cerca del hotel.
Se hospedó 5 noches en julio de 2019

10/10 Excelente

lawyer, Bilbao

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es una maravilla de hotel
La experiencia fue realmente buena. Las instalaciones son muy bonitas y diferentes a lo habitual.El trato por parte del personal delicioso y te colman a detalles. El desayuno fuera de lo común porque el servicio y lugar son de ensueño. En fin, lo aconsejo.
Se hospedó 2 noches en febrero de 2018

8/10 Bueno

jaime martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Sarah, Charlestown

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I can't express how much I enjoyed my stay at The Red House. As a solo, female traveler, I was treated with so much respect and appreciated the service and property so, so much. Upon arrival (where they helped arrange private transport from the train station and when leaving, to the airport), they upgraded me to a suite that is larger than my condo back home! It was such a treat!!! I ate on site each night (and morning) and loved all of the food. I had traditional Moroccan food as well as other items on the menu and the presentation, attention to detail, and again, service was impeccable. I loved the musician each evening which made the experience even more lovely. I tipped my favorite server, the musician, and checker-inner at the end of the trip and I could tell while not expected, was very much appreciated. The property was outside of the Medina walls but just a stone's throw away from one of the gates, which made for easy pickups for day trips that I had booked. One tip - if you do a hot air balloon ride with an early morning pickup, let the desk know the night before because you might find yourself locked inside of the property ;). Which again, made me feel super safe! Thank you for a wonderful stay - would recommend to anyone!
Se hospedó 4 noches en abril de 2022
Respuesta de YJ , el 26 abr. 2022
Thank you for sharing you experience and hope we can host you for another stay. You are welcome

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place for a night.
Very accommodating staff. Poor wifi, furnishings dated. Dining room gorgeous, excellent food and service.
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel, fabulous location. But what makes this hotel is the staff. Absolutely wonderful !! Can't speak highly enough of them!!
Se hospedó 7 noches en febrero de 2020

10/10 Excelente

Walter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vaut le détour à Marrakech
accueil très chaleureux et serviable (Abdel et les autres réceptionnistes) Chambre très confortable 2 pianos ! dont un très bon piano à queue dans la salle de restaurant Restaurant majestueux, typique, magnifiquement décoré, Qualité des repas sans reproche Service gare et aéroport impeccable Adresse qui vaut le détour
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This boutique hotel offers spacious, well appointed rooms. My room and bathroom were clean, the bed comfortable and the shower nice and hot. It had an appropriate sized TV. The namesake restaurant is ... well ... fabulous. The breakfast want buffet style, but the food offered was TASTY!! I will not hesitate to stay there again or recommend it to friends.
Se hospedó 1 noche en noviembre de 2019

4/10 Malo

Cliente verificado

Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everyone from the concierges to the restaurant waiters to the hotel maids was warm and welcoming. No question of ours ever went unanswered. We couldn’t have chosen a better establishment. We would love to repeat our experience. Thanks for making our stay memorable
Se hospedó 4 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en octubre de 2019

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Es war ein super Urlaub. Personal war sehr aufmerksam .Hotel und die Lage super Perfekt.Essen und trinken auch alles sehr lecker.
Se hospedó 3 noches en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en junio de 2019

10/10 Excelente

Deb, Boston

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms are gorgeous and luxurious, but most importantly, the staff is incredibly professional, kind and helpful.
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal
Se hospedó 3 noches en junio de 2019

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en junio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2019

10/10 Excelente

angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Small Retreat by Medina with great Cust Svce
Lovely small (8 beds) property in location just outside the Médina near the Mamounia. With 34 staff you get very good personal customer service and information and the rooms are very generous proportions. The restaurant is the pricey end for Marrakesh but we really enjoyed having supper there once for the experience. Lots of non-guests eat there.... The swimming pool looked inviting but too cold as outside and the weather was below average temp/showery - so had a nice massage instead!
Se hospedó 4 noches en abril de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cadre tres agreable avec le charme de l'ancien qui ne veillit pas ...et toutes les technos tv via internet + satellites + mobile personnalise ( super pour ne pas se perdre dans la medina avec google maps). Beau jardin avec piscine Personnel attentif ,competent ,disponible, et ouvert a l'echange. Accueil et echanges chaleureux avec Abdel . Nourriture excellente ( petit dejeuner et diner ) En synthese tres bon rapport qualite/prix.
Se hospedó 3 noches en marzo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en marzo de 2019

10/10 Excelente

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top class hotel
Quality of service from hotel managers and staff was excellent. Very friendly they could not have been more helpful. Beautiful hotel room, garden and pool. Easy access to the Medina 15 mins walk.Great break. and pool.
Se hospedó 6 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top hotel, geweldig verblijf gehad. Kom graag terug
Se hospedó 3 noches en enero de 2019

10/10 Excelente

Gert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Authentic Moroccan, confortable hotel, near center
The Red House is a very comfortable hotel, built in the classic Moroccan style. It is just outside the crowded city center and has a nice quiet atmosphere, where one can enjoy a good dinner in a traditionally styled restaurant and also can spend relaxed time in the garden at the pool.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Yjabri, el 8 ene. 2019
Thank you for your opinion, Hope to host you for another time.

8/10 Bueno

Hassan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2018

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Red House ticked all the boxes.
We really enjoyed our stay at The Red House. The staff could not do enough to make our stay comfortable. The room was clean. The pool was a lovely treat. We ate in the restaurant which is stunning, the food was lovely very large portions. Overall a great stay. Nice to be slightly out of the Medina.
Se hospedó 2 noches en mayo de 2018

10/10 Excelente

Kirsten

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Prachtig hotel, super mooie kamers en restaurant.

10/10 Excelente

Rune

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top suite & service
Fantastic. Best suite with view to lovely garden where veggies for top salad by the pool was picked. Great hammam and massage. Great service by all.

6/10 Aceptable

Clay, Vancouver Canada

No le gustó: Condiciones de la propiedad
Nice but others in the area are better for the $$
Although the place was reviewed highly, we did not experience the same. The hotel itself was fine - a bit run down but clean and tidy, but it felt poorly managed, especially for the money. Restaurant was open for very limited hours, poor wait staff- non existent by the pool - had to call my room to get my partner to call the front desk to order a drink. No breakfast, no irons for guests to use, only one key for the room. Pool was not heated so was too cold to swim in. The front desk staff were very friendly and tried their best to assist. In light of some of the other amazing hotels in the area that we've stayed, I'm rating this lower than what others have indicated.

8/10 Bueno

Julie, Lyon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Palais d'hôtes
Très bon accueil. Mention spéciale à Abdel et au chauffeur Abdou qui font tout pour rendre votre séjour agréable. Hôtel à taille humaine (8 chambres) et bien situé (environ 10-15 minutes à pieds de la medina) Petit bémol : le bruit de la route.
Se hospedó 4 noches en marzo de 2018

10/10 Excelente

Santhosh, UK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel with Character in Central Location
Being a family of four we booked the suite which was very spacious with its two bedrooms and separate living room. The staff across all areas, i.e. reception, restaurant, spa, driver, room service, was friendly and efficient. In particular the two concierges, Abdil and Mohammed, were always charming and provided expert advise on all relevant topics such as restaurants, day trips, shopping and bargaining customs. The hotel’s facilities are slightly dated but comfortable and overall good value for money compared to other 5* establishments. The restaurant menu has been superb. Breakfast can be ordered to the room at no additional charge. Overall we have been very satisfied with the experience at Red House.
Se hospedó 10 noches en marzo de 2018

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent service
Excellent service from start to end. Rooms were big, comfortable and clean. Great location for getting to both old and new towns

10/10 Excelente

ben , Philadelphia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Stay in Marrakech
The Red House is a 5+* Riad. Location is perfect. Just 2’ from the entrance to the Médina of Marrakech. Do not stay in the Médina. The air quality is bad and you need to escape the chaos. The service is very personal and excellent. The included breakfast is a la carte and really the best. The rooms are suites with double bathrooms, lot of space and very clean. If you look for a Riad or a 5* hotel, The Red House is absolutely one of the best places to stay in Marrakech. Btw airport transport is included.
Se hospedó 5 noches en febrero de 2018

10/10 Excelente

marianne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Red House - A perfect Marrakesh holiday
Perfectly located to walk to the Medina or new city. Close to local bars and restaurants The hotel staff were amazing. Incredibly helpful. They made us feel very special. The hotel restaurant is excellent I will return To The Red House in the future
Se hospedó 5 noches en febrero de 2018

10/10 Excelente

J&H, Nederland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Zeer goed hotel met charme en buitengewoon personeel op top locatie.
Se hospedó 1 noche en febrero de 2018

10/10 Excelente

SHOKO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Here is a really nice hotel. We stayed 3nights. We had comfortably time by very kind staff and good meal. We wanna come back here already^^
Se hospedó 3 noches en enero de 2018

10/10 Excelente

Piers

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect stay for family
Staff were friendly and helpful. They didn’t mind 2 crazy kids taking over (occasionally). Concierge was super helpful. Lots of assistance with bookings and speaking French to the folks at our next guest house. Venue is just outside the city walls. A short walk into the main square.
Se hospedó 3 noches en diciembre de 2017

10/10 Excelente

sylvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous hotel
Our stay at the red house was fantastic upon arrival we got a room upgrade Abdul the hotel receptionist was fantastic nothing was too much trouble he went above and beyond to make our stay very comfortable I would recommend this hotel to everyone
Se hospedó 11 noches en septiembre de 2017

10/10 Excelente

MRS KERRY EDWARDS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous!
Really great hotel with superb service from an array of fabulous staff. Comfortable beds in big, clean rooms. Food in the hotel is wonderful - particularly the cooked to order breakfast that you can have served in your room or anywhere on the hotel grounds. Cannot recommend it highly enough.
Se hospedó 2 noches en septiembre de 2017

8/10 Bueno

Anqi, Seattle

Le gustó: Servicio y personal y condiciones de la propiedad
OK hotel, do not deserve a 5 star
This Riad is located in the new city, and you need to walk at least 10 mins to get to any place. The bathroom is very old and the shower does not work appropriately. Usually they run out of water at night. The sofa in the room is very dirty, and the hardwood under the bed and sofa are extremely dirty, and nobody seems to care about the hidden area. However the only highlight is the restaurant located in the first floor. The dining atmosphere is good and the service is awesome.
Se hospedó 2 noches en septiembre de 2017

10/10 Excelente

jean-luc & a., NANTES.fr

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un sans faute pour cet hôtel.
Accueil exceptionnel dans cet hôtel raffiné. Salons et salles à manger ont tout d'un palais des années 1920. D'accès facile et très bien situé, cet établissement est simplement parfait.
Se hospedó 3 noches en agosto de 2017

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful
Lovely hotel very close to the Medina. Charming mix of traditional Moroccan and old-style French with all modern amenities. Exceptionally kind and helpful staff.
Se hospedó 7 noches en agosto de 2017

10/10 Excelente

Christophe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superbe !!!!!
Cet établissement est irréprochable : accueil , cadre , chambre impeccable , petit déjeuner varié et constitué de produits frais . Le restaurant est parmi les meilleures tables de Marrakech . C est un petit paradis à l entrée de l'Hivernage et proche de la place . Je recommande cet établissement et un grand merci à l ensemble du personnel du Red House !
Se hospedó 5 noches en julio de 2017

10/10 Excelente

Robin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great for a short quiet stay
Great short stay. All the staff were attentive but not obsequious, there but not there. The pool was well-maintained and the dining room superb.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel is Moroccan traditional chic and absolutely amazing staff who will take care my every need. I have stayed in this hotel in and out for two weeks during my stay in Morocco and I cannot be happier. The rooms are fantastic and the hotel itself is stunning. If you want an authentic experience without losing the comfort this is your best option in Marrakech.

8/10 Bueno

Diane T., Montréal, Canada

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Superbe palais!
Superbe hôtel palatial. Seul bémol, nous avions écrit pour réserver un taxi de la gare à l'hotel, mais vu qu'ils n'avaient pas répondu à notre demande nous avions pris pour acquis que la demande avait été refusée ou ignorée. Nous avons donc marché de la gare à l'hotel. Lorsque nous sommes arrivés on nous a dit que le taxi attendait à la gare. Nous leur avons indiqué qu'ils n,avaient pas confirmé notre demande. Ils se sont excusés et nous avons eu droit au transport de l'hôtel gratuit le lendemain. Le palais envoie un transport gratuir pour vous chercher, profitez-en! Merci

2/10 Terrible

Mohammed

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Staff were amazing everything else was substandard. As a hotel I would rate it one star, and that star only for its staff and location. The rest is below the rating.

10/10 Excelente

Alejandro, Pamplona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Charmin Hotel
It was one of the best experiences ee had. The hotel is very well decorated, cool atmosphere. It really makes you be on holidays. But the best by far is the people. Every single person in this hotel is friendly, smiling and willing to help you making you feel like at home I will for sure come back! Alejandro
View from the room

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top Hotel
Schönes Hotel mit tollem Ambiente, freundliches Personal, gepflegtes Haus, schöner Garten ruhig. Medina ist nur ein paar Schritte zu Fuss entfernt.

8/10 Bueno

Bonnie, LA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful riad, very close to the Medina
the staff were very friendly, but a very male dominated staff. I would be careful about the tour guides appointed by the hotel and if a woman traveling alone, ask for a woman guide. The guides seem to be getting a commission from the stores, this creates a conflict of interest. At times I did not feel safe and felt very pressured. I was more interested in the history of the area, and wound up being led back to the shops. i had some communication problems in that I did want a driver, or chaffeur and this seemed another issue. The hotel has a lovely restaurant and the staff in restaurant try hard. I think the key thing is try to be safe and communicate needs. The general manager seems a nice guy, but the guides were an issue.

8/10 Bueno

Linda

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Luxe en rust in het modernere deel van Marrakech.
Mooie riad met luxe, ruime kamers. Prima ontbijt en behulpzaam en vriendelijk personeel. Fijn, verwarmd buitenzwembad. Op loopafstand supermarkt en genoeg restaurantjes. Restaurant in het hotel is erg duur.