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Opiniones de Homewood Suites by Hilton Harrisburg-West Hershey Area

3 out of 5
Homewood Suites by Hilton Harrisburg-West Hershey Area
5001 Ritter Road, Mechanicsburg, PA

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 450 de 620 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 132 de 620 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 23 de 620 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 620 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 620 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very nice clean hotel with the kitchette. The walls were nice and sound proof could not hear outside your room
Se hospedó 2 noches en abril de 2024
Respuesta de AGM, el 22 abr. 2024
Thank you for staying with us and for your feedback! Please come back again soon!

6/10 Aceptable

John

Le gustó: Limpieza y condiciones de la propiedad
Quiet. But property had problems with IT systems and check in was very slow ( 1 hour) and no WiFi
Se hospedó 1 noche en abril de 2024
Respuesta de AGM, el 22 abr. 2024
Thank you for your feedback! I apologize for the inconveniences due to our temporary system issues. I hope you'll stay with us again soon!

8/10 Bueno

alex

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is in a great shape. It is very clean, and the staff is nice. The rooms are great, but a bit noisy.
Se hospedó 2 noches en abril de 2024
Respuesta de AGM, el 27 abr. 2024
Thank you for your feedback! We pleased that you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
was great
Se hospedó 2 noches en marzo de 2024
Respuesta de AGM, el 28 mar. 2024
Thank you for your feedback for your recent stay! We're so pleased that you had a great time. Hope to see you again soon!

10/10 Excelente

Richard, Fort Mill

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place was very nice and the staff was friendly.
Se hospedó 2 noches en marzo de 2024
Respuesta de AGM, el 15 mar. 2024
Thank you for your feedback! It was wonderful having you stay with us and we hope to see you again soon!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good enough
Se hospedó 2 noches en diciembre de 2023
Respuesta de AGM, el 10 mar. 2024
Thank you for your recent stay and for your feedback! We hope to see you again soon!

6/10 Aceptable

Angelica, Stuart

Viaje familiar
Average
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 10 mar. 2024
Thank you for your feedback!

10/10 Excelente

Svetlana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay at Homewood Suites by Hilton Harrisburg-West Hershey Area was fantastic. The hotel provided exceptional service and amenities. The rooms were spacious, clean, and well-maintained, offering a comfortable environment throughout my stay. The staff were friendly and professional and went above and beyond to ensure a pleasant experience. The complimentary breakfast was delicious, and had a variety of options to choose from. Overall, I highly recommend Homewood Suites by Hilton Harrisburg-West Hershey Area for anyone visiting the area."
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 11 feb. 2024
Thank you for staying with us and for your review! We're so pleased that you had a pleasant stay. Please come and see us again!

8/10 Bueno

Steve

Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 23 mar. 2024
Thank you for staying with us and providing feedback. We'd love to welcome you back in the future.

10/10 Excelente

Tina

Se hospedó 4 noches en diciembre de 2023
Respuesta de AGM, el 3 feb. 2024
Thank you for staying with us and for your feedback. We appreciate your time and hope you'll be back to stay again soon!

10/10 Excelente

Tejal

Se hospedó 2 noches en enero de 2024
Respuesta de AGM, el 22 ene. 2024
Thank you for staying with us and for your feedback! We greatly appreciate your time. Please stay with us again soon!

10/10 Excelente

Vyacheslav

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 3 noches en diciembre de 2023
Respuesta de AGM, el 22 ene. 2024
Thank you for being our guest and for your feedback. Please come back and stay again!

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Big beautiful rooms and lovely staff. We had a great stay!
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 28 dic. 2023
We really appreciate you staying with us and providing feedback! We hope to see you again soon!

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice quiet stay. No issues. Pillows were a little worn but we brought our own so didnt bother us.
Se hospedó 2 noches en diciembre de 2023
Respuesta de AGM, el 28 dic. 2023
Thank you so much for staying with us and for your terrific feedback! It helps to know where we can improve. Please stay with us again sometime!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 19 dic. 2023
Thank you for staying with us and then taking the time to provide feedback. We really appreciate it! We're glad you enjoyed your stay and hope to see you again. Happy Holidays!

6/10 Aceptable

Elisabeth L

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 10 dic. 2023
Thank you for staying with us and for your feedback. We appreciate you taking the time to let us know how you enjoyed your stay. Please stay with us again soon and give us the opportunity to earn a 5!

10/10 Excelente

Amy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This was my second time staying here and I definitely will be back. Best hotel I’ve stay at. No complaints at all. Perfect from beginning to end. Thanks
Se hospedó 3 noches en noviembre de 2023
Respuesta de AGM, el 28 dic. 2023
Thank you! It was wonderful having you stay with us. Please come back soon!

6/10 Aceptable

David, South plainfield

Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 28 dic. 2023
Thank you for staying with us and providing feedback. I'm sorry your experience wasn't better. We'd love to have you stay again and give us the chance to give you a stay that rates a 5!

10/10 Excelente

Erica

Se hospedó 1 noche en noviembre de 2023
Respuesta de AGM, el 19 dic. 2023
Thank you so much for being our guest and for taking the time to provide feedback on your stay. We're so glad you enjoyed it! Happy Holidays!

10/10 Excelente

Stephen

Se hospedó 1 noche en noviembre de 2023
Respuesta de AGM, el 28 dic. 2023
I really appreciate your feedback! Thank you!

10/10 Excelente

Sandra

Se hospedó 1 noche en noviembre de 2023
Respuesta de AGM, el 28 dic. 2023
Thank you for staying with us and for your feedback!

6/10 Aceptable

Venita, Clarksburg

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Arrived late after day @ Hersheypark. Showered & attempted to turn on TV on bedroom. It would not come on. Called front desk & response was "well there is nothing I can do about that its after midnight. Maintenence will be on @ 8:00am. My response- that doesn't do me any good
Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 29 oct. 2023
Thank you for staying with us and for your valuable feedback. I'm sorry that you were unable to use the TV in the bedroom the night you arrived. We were sold out that night or we could have moved you to another room with a working TV since maintenance wasn't available until morning. I hope you will give us another chance to provide you with a wonderful stay in the future.

10/10 Excelente

Jillian

Se hospedó 1 noche en octubre de 2023
Respuesta de Keith K, el 11 nov. 2023
Thank you for taking the time to provide a rating. We appreciate your feedback! If there's anything specific you enjoyed or any areas where we can improve to make your next stay even better, please let us know. We value your input and look forward to the opportunity to welcome you back in the future. Safe travels!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Excellent room!
Perfect room. We wanted to get away from the kids for an overnight. The fireplace and bathroom made it exactly what we needed. Hard to find a whilrpool tub OR a fireplace in a room, let alone both. Great hotel room. Thank you.
Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 15 oct. 2023
We're so pleased that you really enjoyed your stay! Thank you for the feedback and please come stay with us again!

10/10 Excelente

Edward

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I found it very comfortable and quiet. The courtyard was very enjoyable during the excellent weather. It was easy to find and in a location near several restaurants. The staff was very pleasant
Se hospedó 4 noches en octubre de 2023
Respuesta de AGM, el 15 oct. 2023
Thank you for being our guest and for your feedback! We hope to welcome you back again soon!

10/10 Excelente

John

Se hospedó 2 noches en octubre de 2023
Respuesta de AGM, el 15 oct. 2023
Thank you for your feedback! We hope you'll be our guest again soon!

8/10 Bueno

Ehud

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good service. outdated property
Se hospedó 1 noche en septiembre de 2023
Respuesta de AGM, el 6 oct. 2023
Thank you for staying with us and for your feedback! We hope to see you again soon!

2/10 Terrible

Shawn

Se hospedó 1 noche en septiembre de 2023
Respuesta de AGM, el 6 oct. 2023
Thank you for staying with us and for your feedback. I'm sorry you didn't enjoy your stay more and hope you will give us another chance in the future.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de AGM, el 1 oct. 2023
Thank you for staying with us and providing feedback. We're sorry you had a poor experience and hope you will give us a chance to do much better in the future!

8/10 Bueno

Emily

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Carpet, sheets, and shower seemed dingey, and the room smelled vaguely of dog. Comfortable mattress, good breakfast, and decently quiet though.
Se hospedó 3 noches en septiembre de 2023
Respuesta de AGM, el 10 sept. 2023
Thank you for your feedback. We appreciate you staying with us and hope to see you again!

8/10 Bueno

Marc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de AGM, el 2 sept. 2023
Thank you for your feedback. We're glad you enjoyed your stay and hope you will come stay with us again in the future!

10/10 Excelente

Justin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect
This was one of the best hotels we've stayed at in a long while. The entire hotel was spotlessly clean, nicely furnished, and the employees were very nice. Our suite was much larger than we expected and very comfortable, plenty of space for our family (2 adults, 2 kids). If we ever visit the area again I know we'll be staying here!
Se hospedó 1 noche en agosto de 2023
Respuesta de AGM, el 30 ago. 2023
Thank you so much for your feedback. We're pleased that you had an enjoyable stay and hope to see you again!

10/10 Excelente

Marvin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de AGM, el 28 ago. 2023
Thank you for your feedback! We really appreciate you taking the time to let us know how you enjoyed your stay. Please visit us again soon!

8/10 Bueno

Mohammad

Viaje familiar
Le gustó: Limpieza y servicio y personal
The Property had 1 bedroom suites which is perfect for families.
Se hospedó 1 noche en agosto de 2023
Respuesta de AGM, el 10 sept. 2023
Thank you for staying with us and providing your feedback!

6/10 Aceptable

Bashar

Se hospedó 2 noches en agosto de 2023
Respuesta de AGM, el 10 sept. 2023
Thank you for your feedback.

10/10 Excelente

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de AGM, el 15 ago. 2023
Thank you for staying with us and for your feedback! We really appreciate hearing that you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable stay and very quiet room.
Overall stay was pretty good. Check-in was quick and they gave us a corner room which we appreciated as it was one of the quickest room I have ever stayed in. The living/dining/kitchen area was quite spacious. Bedroom was quite clean and the beds were comfortable and we had good night sleep. Bathroom on the other hand had paints coming off in the bathtub and it was clogging even with small use. Breakfast was quite standard with waffles, bread, cereal etc. one suggestion I would have is to have eggs without bacon.
Se hospedó 1 noche en agosto de 2023
Respuesta de AGM, el 12 ago. 2023
Thank you for staying with us! We appreciate the helpful feedback and hope you'll stay with us again soon!

10/10 Excelente

Shardha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean exceptionally great hotel
Se hospedó 1 noche en agosto de 2023
Respuesta de AGM, el 8 ago. 2023
Thank you so much for staying with us! We appreciate the feedback. I hope you'll stay with us again.

8/10 Bueno

Mike

Viaje familiar
Nice clean property located in quiet location
Se hospedó 2 noches en julio de 2023
Respuesta de AGM, el 8 ago. 2023
Thank you for the feedback! We appreciate it and hope you'll stay with us again.

10/10 Excelente

Arthur

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de AGM, el 20 jul. 2023
Thank you for staying with us at Homewood Suites - Harrisburg West! We appreciate your feedback and hope to see you again soon!

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great price for a suite room
Se hospedó 1 noche en julio de 2023
Respuesta de AGM, el 16 jul. 2023
Thank you for your review and for being our guest at Homewood Suites Harrisburg West! I hope you'll stay with us again!

10/10 Excelente

Lydia

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property was honestly really nice. The rooms were spacious and breakfast was great. The courtyard in the middle was beautiful and a great place to hang out and swim. The bathrooms could have been cleaner and more updated but other than that we really enjoyed our stay here!
Se hospedó 2 noches en julio de 2023
Respuesta de AGM, el 16 jul. 2023
Thank you so much for staying with us and for your feedback. We really appreciate your comments and suggestions.

10/10 Excelente

Diane

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My stay was great. All the staff was helpful and pleasant. The only thing missing was the waffles in the morning. They had them the 1st day only. I would preferred to have them every am.
Se hospedó 6 noches en junio de 2023
Respuesta de AGM, el 16 jul. 2023
Thank you so much for staying with us at Homewood Suites Harrisburg West. We appreciate your feedback. I'm sorry we only had waffles one morning of your stay. We had a temporary issue but are back to having waffles every morning now. I hope you'll stay with us again!

10/10 Excelente

Donald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a amazing stay for our whole family. All of us enjoyed the pool area, workout room, and the area in general. We also traveled to gettysburg for the afternoons and came home to the refreshing pool area. We p[lan on staying again.
Se hospedó 3 noches en junio de 2023
Respuesta de AGM, el 16 jul. 2023
I'm so happy you had an enjoyable stay and plan to come stay with us again! Thank you so much for your feedback.

10/10 Excelente

Christoria

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a nice hotel. The first floor however had a stench.
Se hospedó 2 noches en junio de 2023
Respuesta de AGM, el 16 jul. 2023
Thank you so much for staying with us and for your feedback. We really appreciate your comments and suggestions.

10/10 Excelente

Kara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A Must Stay
Loved this hotel! Stayed with my family and it was spacious and comfortable. The staff was so friendly!! Breakfast was wonderful! Overall a great experience!
Se hospedó 3 noches en junio de 2023
Respuesta de AGM, el 16 jul. 2023
Thank you so much for staying with us at Homewood Suites Harrisburg West. We greatly appreciate your feedback. I'm glad you really enjoyed your stay and hope we'll see you again!

10/10 Excelente

Jennifer

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean very safe staff extremely kind and helpful delicious breakfast in the morning we will be back thank you for such an amazing stay!!
Se hospedó 1 noche en junio de 2023
Respuesta de AGM, el 16 jul. 2023
Thank you so much for staying with us and for your feedback! We hope you'll stay with us again soon!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family of 6
I stay for Hershey park. Harrisburg East is a hair better but would still stay there again
Se hospedó 3 noches en junio de 2023
Respuesta de Keith K, el 23 jun. 2023
Thank you for choosing our hotel for your visit to Hershey Park. We appreciate your feedback and are glad to hear that you had a satisfactory stay. We understand that the Harrisburg East location may have some advantages, but we are pleased to know that you would still choose to stay with us again. We hope to welcome you back in the future for another enjoyable experience.

10/10 Excelente

Anna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfy bed, nice pillows, good shower… perfect for overnight!
Se hospedó 1 noche en junio de 2023
Respuesta de Keith K, el 13 jun. 2023
We're thrilled to hear that you had a comfortable and enjoyable overnight stay with us! It's wonderful to know that you found the bed comfortable, and the shower refreshing. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another perfect stay in the future!

10/10 Excelente

Isabelito

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Keith, el 7 jun. 2023
Thank you for your 10 out of 10 rating!