Merchant's Plaza Tours

The Crown Plaza was an awesome place to stay. The people were friendly and very helpful.

Loved the spa treatments and pool area for relaxing. Pattersons restaurant was a disappointment this time. Last summer the dinner choices were more to my liking. This time my group of 8 diners had a hard time choosing something they wanted and not one of the 4 of us that choose the shrimp entree liked it. Our reservation was at 7:30 and our main course arrived at 9:15. The waitress seemed put off when I asked at 8:50 to check on our food. We ordered $48 worth of bread because our main course took so long and the waitress tried to up sell my granddaughter on a non alcoholic cocktail that was more expensive that the soft drink she had ordered. We also brought our own surprise birthday cake which the restaurant said was fine but the waitress tried to talk some at the table into ordering a dessert before she brought out the birthday cake. She should have offered the desserts after bringing out the cake. On a positive note the service was attentive and the waitress cut and served the cake for us.

Gorgeous property with over the top extras and amenities. Just booked a future stay for my son and his wife who will be visiting from Oklahoma in January, so they can experience this beautiful place.