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Opiniones de Days Inn by Wyndham Middletown/Newport Area

2 out of 5
Days Inn by Wyndham Middletown/Newport Area
1185 W Main Rd, Middletown, RI

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 311 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 362 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 182 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 88 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 62 de 1005 opiniones" "

7.8/10

Limpieza

8.4/10

Servicio y personal

7.0/10

Servicios

7.4/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Carmen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La propiedad esta en una ubicación perfecta, pero los alrededores requieren de mayor atención.
Se hospedó 2 noches en abril de 2024
Respuesta de Danyelle, el 30 abr. 2024
Hola Carmen, ¡muchas gracias por tus comentarios y gracias por quedarte con nosotros!

10/10 Excelente

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen opcion muy cerca de New Port.
Estuvimos en la parte principal del edificio, así que fue como hotel. Sino están las habitaciones del exterior que son como motel. La habitación era cómoda, grande, buena ducha. El desayuno bien. Hay muchos restaurantes cerca.
Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

carlos

Viaje familiar
No le gustó: Condiciones de la propiedad
place was perfectly located..but unfortunately that was a considerably number of ants in everywhere of the room..including on the bed..that was uncomfortable ..so please notify to the people of the hotel business...we did but they didn't much about it..
Se hospedó 4 noches en julio de 2023
Respuesta de Gareyene, el 5 ago. 2023
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We hope to have the opportunity to serve you better in the future.

4/10 Malo

Patricia

No le gustó: Servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Michel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2022

6/10 Aceptable

Jose

No es lo mejor pero es aceptable.
No tuvimos problemas, pero la habitacion esta un poco descuidada, la pared del borde de la puerta esta en mal estado. Ahi mismo, en el marco de la puerta marcas de sucio marrones de una mano… pero para dormir una o dos noches esta aceptable.
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente!
Nos han atendido muy bien. Excelente relacion calidad precio. El chico de recepcion ha sido muy amable y nos ha ayudado siempre que lo hemos necesitado
Se hospedó 1 noche en enero de 2019
Respuesta de Manager, el 2 feb. 2019
Thank you for taking the time to provide your feedback. We are so glad you enjoyed your stay with us! We hope to see you again soon!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2018
Respuesta de Manager, el 1 jun. 2018
Thank you for taking the time to provide your feedback. We appreciate your stay with us. We hope to see you again soon!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
un hotel con habitación amplia y funcional
Se hospedó 4 noches en mayo de 2018
Respuesta de Manager, el 1 jun. 2018
Thank you for taking the time to provide your feedback. We appreciate your stay with us. We hope to see you again soon!

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen servicio y cerca a varios tipos de negocio.
Respuesta de Divya D, el 4 abr. 2018
Thank you for taking the time to provide your feedback. We appreciate your stay with us. We hope to see you again soon!

2/10 Terrible

Angela

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rude front desk attendant. Newly renovation, but poorly executed places filthy. Underwear outside my window. The breakfast food was old and nasty and one day they didn’t even put it out at all.
Se hospedó 3 noches en abril de 2024
Respuesta de Danyelle, el 21 may. 2024
Hi Angela, thank you sharing your review. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay. Here at Days Inn, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Malo

Mark

Viaje familiar
No le gustó: Limpieza
Room floors were filthy. Should be mopped regularly. No soap in shower dispenser. Breakfast was poor. Maintenance guys pushed on the locked door at 730 then were very noisy outside moving mattresses around. Beds were comfortable and clean. Front desk girl was pleasant and helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de Danyelle, el 11 may. 2024
Hi Mark,Thank you for your feedback, your sentiments have been shared with the housekeeping team, who will act on these issues immediately. Please also accept our sincerest apologies for the noise during your stay and the door mishap.We are glad you found the bed comfortable and the staff pleasant, thank you for staying with us!

8/10 Bueno

Heiko

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Average for the price. Had small black ants in the bathroom.
Se hospedó 2 noches en mayo de 2024
Respuesta de Danyelle, el 10 may. 2024
Hi Heiko,Thank you for sharing your feedback, we will share the bathroom issue with the rest of the team.Thank you for staying with us.

8/10 Bueno

OLIVIA

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
enjoy staying there.
Se hospedó 2 noches en mayo de 2024
Respuesta de Danyelle, el 9 may. 2024
Hi Olivia! Thank you for your great feedback, we truly appreciate it and we are happy you enjoyed your stay.

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I want to say the person who checked me in was delightful. The hotl is perfectvfor our needs and close to places we wanted to see.
Se hospedó 1 noche en mayo de 2024
Respuesta de Danyelle, el 9 may. 2024
Hi Christine!Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Middletown/Newport Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our staff delightful and the location convenient. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Waleed

No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Danyelle, el 8 may. 2024
Hi Waleed, thank you for taking the time to rate your experience at Days Inn by Wyndham Middletown/Newport Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear of this experience. Please rest assured that we are taking the appropriate measures to address the problem. Here at Days Inn, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excelente

Marilyn, South Ozone Park

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Traveling alone, but definitely felt safe. Just wasn't aware of $50 security hold fee. Clean property. I would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Danyelle, el 2 may. 2024
Hi Marilyn, thank you for your positive feedback, it was a pleasure hosting you and we look forward to hosting you again.

10/10 Excelente

John

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Run down
Se hospedó 1 noche en abril de 2024
Respuesta de Danyelle, el 12 may. 2024
Hi John, thank you for your feedback and thank you for staying with us!

10/10 Excelente

Bonnie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The large bathroom.
Se hospedó 2 noches en abril de 2024
Respuesta de Danyelle, el 24 abr. 2024
Hi Bonnie! Thank you so much for your feedback, we truly appreciate it and we are glad you enjoyed your stay. We look forward to hosting you in the future...we hope you and your granddaughter enjoy the rest of your trip!

10/10 Excelente

Marybel

Viaje familiar
Le gustó: Servicio y personal
The staff at the desk were very polite and friendly. The room looked updated (smelled like fresh paint), but the bathroom shower wasn’t cleaned well. We did love the mirror though and the bathroom was quite spacious, especially with multiple females trying to get ready in the morning. Lol. The complimentary breakfast was ok. I have had much better with a less room rate, but it served its purpose. To summarize , it was sufficient enough for what we needed it for.
Se hospedó 1 noche en abril de 2024
Respuesta de Danyelle, el 21 abr. 2024
Thank you so much for your kind remarks and feedback Marybel, we truly appreciate it. Thank you for staying with us!

6/10 Aceptable

Concetta

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
room smell from freshly painted floor not clean and dust was visible. Other then this was ok
Se hospedó 1 noche en abril de 2024
Respuesta de Danyelle, el 20 abr. 2024
Thank you so much for your feedback Concetta.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Bett wurde nicht gemacht, Frühstück mickrig, sonst
King Size gebucht, 2 Queen bekommen. Dafür wurde das benutzte Bett aber nicht gemacht. Frühstück abgezähltes Toastbrot, 4er Toaster, von dem nur zwei Einschübe gingen. Dafür aber O-Saft. Toast wurde auf Nachfrage irgendwann nachgefüllt, aber nur 5 Scheiben, die danach kamen hatten wieder nichts...
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Pratima

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Chi Young

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Raechel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just know there are NO TUBS in the entire hotel, beyond that it was an incredible stay, friendly staff, service dog friendly, closer to a bunch of different restaurants and shops. The breakfast they provide is subpar so plan ahead for that as well
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mei

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is beyond my expectation. Everything is excellent and I am fully satisfied. Will stay again.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

David

Le gustó: Limpieza, servicios, condiciones de la propiedad
Close to everything and easy to get to/ park. Nice & Quiet
Se hospedó 7 noches en septiembre de 2023

4/10 Malo

Danielle

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
I see why it’s so cheap, but should be cheaper.
I saw cockroaches in the bathroom sink, the shower door opens on the opposite side of the shower so when you turn it on you get sprayed with cold water. The TV stops working in the middle of the night. Everything I wanted to eat during the breakfast was expired for 2 weeks- the milk and the yogurt. Floors and hallways were so dirty. No elevator. Room got super cold so you need to blast the heat all night. Poor insulation.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Trenton

I enjoyed my stay was very easy to staff to work with
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

John

Viaje de negocios
Le gustó: Limpieza y servicios
I like the location

6/10 Aceptable

Stephen

Le gustó: Limpieza
It was a perfectly adequate place to stay for an event I was attention. It was last minute so this was the only place I found to stay. It was fairly clean and easy to park. The place was just completely forgettable. Nothing horrible but certainly nothing special either. Bathroom was fairly nice and roomy. Totally fine but average place to stay.

6/10 Aceptable

Anthony

Se hospedó 2 noches en julio de 2023

10/10 Excelente

YURIY

Viaje familiar
Le gustó: Servicios
Good place - recommend
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

wendy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only problem we had was the window did not have a lock and we were on the ground level. Also breakfast did not have alot of choices.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Roland

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Mary Jane

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Lisa

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Never again! Not a good experience!
I have stayed here before prior to covid and it was clean and quiet. This stay was awful. The room was not clean. There was a used beverage can behind our bed, dirty floors that made your feet dirty, and hot water in bathroom sink was shut off. Went to breakfast and no fruit and the yogurt expired in Sept (we are in Nov). Front desk staff was nice but would never stay there again. Our three rooms were only people at hotel on a Saturday night. That's weird! Lastly, there is no public space to seat and hang out as a group.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Thelma

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay.
We arrived early and were offered early checkin at no extra cost, and were given a nice quiet room, close to the main entrance. Beds are comfortable. I might suggest maintenance person to rearrange the furniture as the huge TV screen blocked the mirror. We did not find any info packet in the drawer.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Clean room and friendly staff. Bedding was clean.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Georgette

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the breakfast selection was limited, not much abundance
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Danny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were able to check in easily even though arriving late around 10, room was comfortable and cozy exactly as described. Hotel was very quiet and peaceful. Very short drive to downtown Newport as well!
Respuesta de Kristin, el 13 nov. 2023
Thank you so much for taking the time to leave us a rating & sharing your experience with us. We hope to see you again soon.

8/10 Bueno

Joel, Somerville

Le gustó: Limpieza y condiciones de la propiedad
Pretty bland area.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kristin, el 13 nov. 2023
We really appreciate your business and we look forward to serving you in the future.

10/10 Excelente

ALEXANDER

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend getaway
Beautifully renovated room and clean. Staff was super friendly, excellent stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kristin, el 6 nov. 2023
Thank you for leaving such a beautiful revie. We are glad you enjoyed your stay. Have a nice day.

10/10 Excelente

Megan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kristin, el 6 nov. 2023
Thank you for the excellent rating. We appreciate your business. Have a nice day.

6/10 Aceptable

Edward

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Upon check in, I explained that I extended my stay, booking two nights separately. The attendant at the desk said, “Don’t worry about a thing, we just extend the stay and there’s no need to change rooms”. When we came back from our day, our keys didn’t work so, assuming it was just a timing issue, we went back to the desk. The attendant then says, Well you didn’t check back in during the day”. My wife and I told him he never said we had to and he proceeded to tell us, inappropriately that we were wrong, saying “I remember that conversation and I definitely told you that”. Not wanting to argue, knowing full well he just didn’t want to be wrong, he then stepped into a side room and brought out all our belongings that they packed up on us from the room we were in. He then gives us keys back and says we can just go back to the same room. I can think of a half dozen ways this could have been handled differently and no of them include him lying to us and telling us we were wrong. I would not not stay here again, even though the rooms were fine, service just terrible!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kristin, el 6 nov. 2023
Thank you for taking the time to express your experience with us. We take all feedback seriously. Naturally you are supposed to stop to the front desk to extend any additional reservations. I do apologize for the inconvenience this may have caused for you. We do hope to serve you better in the future.

6/10 Aceptable

Donna

Viaje familiar
Only OK
It was a neat comfortable king sized bed . I slept well but my hubby heard people and heater all night long . Also , there was an old broken microwave inside our room by the door on floor that somone forgot about . Kleenex Paper Tissue box in bathroom was restuffed with messy tissues. I wanted to go to sleep and get right out in the morning . No one was around at check out so had to leave hotel key in basket at front . That made me uncomfortable because I gave my CC info for damage caused in room but MY checkout was not firmly acknowledged. Overall it was a freshly firm clean king bed to sleep in over night but that was it .
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kristin, el 8 nov. 2023
Thanks so much for sharing your experience with us. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope to see you again soon.

8/10 Bueno

Yi

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Seems nicely renovated. Easy parking. Breakfast was not good, fruits were not fresh. We had noisy neighbors, talking aloud during the night. The restaurant Chilis around is a good option for dinner.
Se hospedó 1 noche en octubre de 2023
Respuesta de Kristin, el 5 nov. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Middletown/Newport Area. It is always a pleasure to receive positive feedback.

10/10 Excelente

Marissa

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Roseanne

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Ida

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible accommodation
First accomodation room bathroom flooded within one hour, toilet backed up from flushing. Second room uncleaned hairs all over the bathroom floor and in shower. Upstairs customers up until 2 AM moving furniture? I asked for a partial refund and was ignored by management
Se hospedó 1 noche en octubre de 2023
Respuesta de Kristin, el 8 nov. 2023
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We hope to have the opportunity to serve you better in the future. Please feel free to reach us at our management email- daysinnnewport1185, where we can better assist you.