“I grew up in this area of NJ and now live in Colorado. I come back to visit/take care of my parents and this hotel is close to where they live. The staff is always friendly and helpful.”
"We came down to check out at 10:30 in the morning. I paid a cash deposit. They can't check out until they check the room. The front desk told me 5 minutes but made me wait for almost half an hour. Halfway through, I asked her how long it would take because I had to go to a meeting urgently. She gave me a very nonchalant attitude. It was already 11:10 when I got the deposit. What made me very unhappy was that I was the only one who wanted to check out. Do you want me to wait for half an hour in the morning?"
