Servicio de la propiedad

Opiniones de Courtyard Minneapolis St. Paul/Roseville by Marriott

3 out of 5
Courtyard Minneapolis St. Paul/Roseville by Marriott
2905 Centre Pointe Dr, Roseville, MN

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 230 de 465 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 170 de 465 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 46 de 465 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 465 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 465 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

7.2/10

Servicios

9.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kiki

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Vicki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall was in good shap, clean friendly staff. Comfy bed loved the pillows
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 13 may. 2024
We are so glad you enjoyed your stay Vicki, please come again.

4/10 Malo

Kari

Viaje familiar
No le gustó: Servicio y personal
The building and rooms themselves were nice. The staff were mediocre. No continental breakfast which is whatever but we were told we could not bring outside food or beverages into the hotel. We were expected to eat the food from the bristo and drink at the bar only. If you're going to demand that, at least have staff that can manage that. The bartender on both nights was MIA for the majority of the time and very slow. It took over 10 minutes to get served one night and another night we had friends who didn't get a simple beer for a half hour while standing at the bar the whole time waiting. Ridiculous. Then on a Saturday night, you do last call for beverages at 9:30 pm? And expect us to not bring in our own beverages? Saying that we can't sit around in the lobby area at the tables provided to have a drink or some food and converse? We were not a loud group by any means but to kick us out and tell us to go drink in our rooms? Definitely do not recommend this hotel to the middle-class average people.
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 2 may. 2024
Thank you for your review, Kari, and we are sorry to read about your experience- as it is very important that all of our guests enjoy their stays with us. I have shared your comments with our staff. Thank you for your feedback.

10/10 Excelente

Ann

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff at the hotel! Everyone was very friendly from the time we arrived!
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 8 abr. 2024
Thank you Ann for staying with us and taking the time to let us know how we did. We hope to see you again should your travels bring your our way again!

6/10 Aceptable

Traci

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property and staff were amazing!! however there was a hocket tournament and it looked like a party walking into the lobby. the kids were loud and running the hallways throwing ice. we could not get into the pool area due to the number of kids in there. it was dis appointing after a long day and paying for a hotel with these specific amenities we couldnt use.
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 8 abr. 2024
Thank you Traci for choosing to stay with us and I am sorry to hear that you weren't able to enjoy as many amenities as hoped to- certainly weekends are the busiest with teams and we always hope that parents monitor their actions and it seems that wasn't the case and sorry that impacted your stay.

10/10 Excelente

Cheri

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
new facility, beautiful lobby and rooms
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 18 mar. 2024
Thank you for staying with us and your kind words. We are glad you enjoyed your stay and we hope to host you again, should your travels bring you this way again!

10/10 Excelente

Kelsey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful staff. Quiet and clean place.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 14 mar. 2024
Thank you for your kind words, review, and for staying with us and we hope to host you again- should your travels bring you our way again!

10/10 Excelente

Sharon

Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 8 abr. 2024
Thank you Sharon, we are glad you enjoyed your stay! We hope to see you again.

10/10 Excelente

Jasmine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The remodel was very nice. Clean room. Staff was excellent A few complaints. Had room right next to the ice machine room which was very loud the entire night. Room only stocked with decaf coffee. And the streaming options for the tv did not work.
Se hospedó 1 noche en enero de 2024
Respuesta de Emily, el 29 ene. 2024
Thank you for your positive feedback! We're thrilled you enjoyed the remodeled features, clean room, and excellent service. We apologize for the inconvenience of the noise near the ice machine and the issues with the coffee and TV streaming options. Your comments are valuable, and we'll address these to ensure a more comfortable stay next time. We appreciate your understanding and look forward to hosting you again.

10/10 Excelente

Natalia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very friendly staff
Pool area is cold. No tea in a room. Very friendly staff.
Se hospedó 1 noche en enero de 2024
Respuesta de Emily, el 29 ene. 2024
Thank you for your perfect score and valuable feedback! We're delighted you enjoyed our friendly staff. We appreciate your input regarding the pool area temperature and the tea in the room. Your comments help us enhance the guest experience, and we hope to welcome you back for another fantastic stay.

10/10 Excelente

jeong

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Emily, el 9 ene. 2024
Thank you so much for the kind review and for staying with us. We hope to see you again soon!

10/10 Excelente

Tracy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly, clean, quiet on a Thursday night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily, el 26 dic. 2023
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff very friendly, the hotel clean, and the environment quiet on your Thursday night stay. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable visit.

10/10 Excelente

John

Hot, comfortable, friendly
Hot shower, comfortable beds, very friendly and professional staff. What more would you need.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily, el 26 dic. 2023
Thank you for your fantastic review! We're delighted to hear you enjoyed a hot shower, comfortable beds, and experienced the friendliness and professionalism of our staff. Your positive feedback means a lot to us. If there's anything else you need on your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excelente

Amy

Se hospedó 2 noches en octubre de 2023
Respuesta de Emily, el 26 dic. 2023
Thanks for the great review, Amy! We're so happy to see that you enjoyed your stay! Hope to welcome you back again soon!

8/10 Bueno

Roberta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Easier to fall asleep with noise
They don't have fans in the bathroom..
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 4 dic. 2023
Thank you for staying with us Roberta and your review. I completely understand the need for "noise" in the room. Should you stay with us again, please let us know as we have box fans that we let guests' use while staying with us for that very purpose! We hope to see you again.

10/10 Excelente

Scott

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Located by many other hotels just off the freeway. Quiet and simple.
Se hospedó 2 noches en octubre de 2023
Respuesta de G, el 4 dic. 2023
Thank you for staying with us Scott and we couldn't agree more, very easy to find us and in the middle of the Twin Cities- rather visiting St Paul or Minneapolis we have it all. We hope to see you again, should your travels bring you this way!

10/10 Excelente

Judy

Le gustó: Limpieza y condiciones de la propiedad
Excellent Hote!
Very modern, updated hotel! Service was great. Cleanliness was exceptional! We enjoyed our stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 4 dic. 2023
Thank you for staying with us Judy and your kind words. We are pleased to read that you enjoyed your stay and our recent renovation, as well as commenting on our staff! We take great pride in providing great service to our guests and are glad when it is noticed! Thank you again and we hope you stay with us in the future!

8/10 Bueno

gregory, tea

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
easy check in.. like the amenities / drink and dining options
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 4 dic. 2023
Thank you for staying with Gregory, we are glad you enjoyed your stay!

10/10 Excelente

Nancy

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 4 dic. 2023
Thank you for staying with us, Nancy and we are glad you enjoyed your stay! We hope to see you again should your travels bring you our way!

10/10 Excelente

Lorelie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet, comforrable.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 12 oct. 2023
We are glad you enjoyed your stay with us and we hope to see you again!

6/10 Aceptable

Charles

Viaje familiar
Le gustó: Limpieza y servicio y personal
The gym had only cardio equipment or an incomplete array of free weights. The breakfast offered was for outrageous prices. The rooms were Spartan, at best, with no in-room safe. The colors were depressing.
Se hospedó 3 noches en septiembre de 2023
Respuesta de GM, el 12 oct. 2023
Thank you for your review and opinion on our renovations as a branded hotel we follow those guidelines and we hope to see you again.

10/10 Excelente

Lani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 12 oct. 2023
We are glad you enjoyed your stay with us and we hope to see you again!

8/10 Bueno

Melissa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are extremely friendly and helpful.
Se hospedó 4 noches en agosto de 2023
Respuesta de GM, el 12 oct. 2023
Thank you for your kind comments on our staff, as we strive to exceed our guests expectations and we hope to see you again- should you travels bring you our way again!

10/10 Excelente

Nancye

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice. Helpful
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Renee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place to stay
Nice staff, clean updated room.
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

chue

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant stay
Excellent! Very comfortable and spacious and clean!
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

MORIAH

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
We stayed for a hockey tournament. Rooms were clean and comfortable, lobby worked well for our team meals and the kids enjoyed the pool.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Amanda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Brent, Mason City

Se hospedó 2 noches en abril de 2023

10/10 Excelente

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice hotel
Se hospedó 2 noches en marzo de 2023

6/10 Aceptable

Korey

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Pool under construction so could not swim, fridge in room did not work, water in shower did not get hot enough

4/10 Malo

Ara

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Under construction, front desk not staffed upon arrival, no continental breakfast
Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Brandon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The check in clerk on staff was amazing, Fast, fun and very helpful. We had a little problem with the room and he had things fixed in the blink of an eye. Current construction made things a bit noisy, and I rather dislike the bathroom remodel with a cooler than expected shower and no good place to hang the washcloth, but the bed was comfortable, and the service outstanding.
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Kayla

Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Vickie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They were a few growing pains since it is under renovation. On the plus side we got to stay in a newly renovated room. It was wonderful. Excellent staff.
Se hospedó 2 noches en octubre de 2022

2/10 Terrible

Troy

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Not worth the money. No restaurant or bar on the weekends like advertised. Showers flood the floor after a few minutes. We chose this place for our anniversary, very bad decision on my part.
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Jerome

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The room was OK but there were no amenities It was under remodeling...Poor Job by who ever is responsible for sending us to that hotel.
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good even with the construction/destruction
The *only* complaint is that the a/c was REALLY loud when it kicked on. Even tho some amenities weren’t available (restaurant for example) due to construction I would stay here again. The concierge on check in gave me an espresso from the Starbucks as a courtesy when it was closed. Hopefully it will be better when the renovations are completed.
Se hospedó 3 noches en septiembre de 2022

6/10 Aceptable

Susan

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Robert

Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Jeffrey

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The price per night was ver very high especially for the fact that there was construction going on
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Shawn

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
The jacuzzi was cold and jets did not work ….. pool was to cold… ice machine broke on 3rd floor
Se hospedó 1 noche en julio de 2022

4/10 Malo

Michael

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
I have a handicap and it was hard for me to access my room. One elevator was down and the one that was working made it so I had to ealk through a construction site. Our room was on the other end of the hotel from the working elevator, so it was a long walk for me. The room was nice and clean. My son was very disappointed about the fact that the pool was down due to the construction. I would have liked a little notice that the hotel was under construction as well. The staff was nice and polite. Overall not the best experience for the amount we were charged. I wouldn't stay there again.
Se hospedó 1 noche en junio de 2022